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Article
Publication date: 9 April 2021

Francesco Santarsiero, Antonio Lerro, Daniela Carlucci and Giovanni Schiuma

The paper aims to discuss the role of innovation labs as innovative management models to foster digital and continuous innovation practices within organisations of the…

Abstract

Purpose

The paper aims to discuss the role of innovation labs as innovative management models to foster digital and continuous innovation practices within organisations of the digital ecosystem. A meta-model resulting from the analysis of the case study is proposed to describe the key phases and the relevant issues for the effective management of innovation labs as catalysts of digital innovation.

Design/methodology/approach

The paper combines theoretical insights with the empirical evidence gathered from a case study. The case study concerns the analysis of an innovation lab engaged in fostering innovation capacity and supporting digital transformation in a regional tourism ecosystem.

Findings

The study advances theoretical and practical knowledge about how to effectively design and manage innovation labs. Furthermore, the research provides scholars and practitioners with useful insights and implications for the elaboration, development and assessment of the managerial initiatives aimed at supporting organisations in facing the severe challenges of digital transformation, as well as in increasing organisations’ innovation capacity and continuous innovation attitudes.

Originality/value

The originality and value of the paper reside in enriching the empirical base for a later theory building on management issues of innovation labs, as well as in the proposal of a grounded-theory-based model for their successful management. In doing so, the study fills a relevant gap emerging in the current literature such as the lack of studies dealing with management models for the implementation of digital innovation strategies to manage digital knowledge, foster continuous innovation and based on innovative approaches and methodologies.

Details

Measuring Business Excellence, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 9 November 2012

Antonio Lerro

This editorial of the special issue of Measuring Business Excellence is devoted to introduce and discuss a knowledge‐based perspective of innovation and performance

Abstract

Purpose

This editorial of the special issue of Measuring Business Excellence is devoted to introduce and discuss a knowledge‐based perspective of innovation and performance improvement in health care (HC).

Design/methodology/approach

The approaches, evidences and insights discussed in this introduction are based on the discussion of the topics of the conference “International Forum on Knowledge Assets Dynamics” organised in June 2012 in Matera, Italy. After a brief analysis of the importance of the HC for research and practice related to the reform of HC sector that encompassed most OECD countries in the last 15 years and the diffusion of the new public management philosophy, the article presents a rationale explaining the roots and the meanings of a knowledge‐based perspective of innovation and performance improvement in HC. The model of the innovation cycle is introduced and discussed. Finally, the article provides an overview of the papers of the special issue.

Findings

At the conference, leading experts discussed the importance of identifying and managing new key‐value drivers in order to face emergent competitive scenarios, and research and management practices for addressing complexity, uncertainty and changes of today's business landscape. This article as well as all the contributions to the special issue provide useful implications both for research and practice. In particular they support the analysis about the resources, the assets, the processes, the factors and the contingency conditions playing a role in determining the improvement of the innovative capacity and consequently the global performance of the HC organisations.

Originality/value

This article – and the contributions to the special issue – deal with different aspects which are important in the discussion about how fostering innovation and performance improvement in HC organisations exploiting knowledge‐based factors. The articles also deal with the approaches, tools, methods and techniques that disentangle the mechanisms by which different knowledge‐based factors, separately or interdependently, contribute to improve HC organisations' innovation dynamics and organisational performance.

Details

Measuring Business Excellence, vol. 16 no. 4
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 16 November 2010

Daniela Carlucci and Antonio Lerro

Organizations are increasingly aware that to face complexity and uncertainty in today's business landscape, it is important to properly exploit, combine, and continuously

Abstract

Purpose

Organizations are increasingly aware that to face complexity and uncertainty in today's business landscape, it is important to properly exploit, combine, and continuously develop their intellectual capital (IC). In this introduction to the special issue the aim is to develop some theoretical and managerial reasons explaining the importance of IC to achieve business excellence; then, to call for renewed analysis in the IC research stream aimed to investigate what are the new key intellectual capital dimensions and traits to be better developed and managed in order to deal with the fluidity of business, uncertainty, crisis, change, turbulence and high competitive pressure.

Design/methodology/approach

The approaches, evidences and insights discussed in this introduction are largely based on the discussion of the topics of the conference “International forum on knowledge assets dynamics” organized in June 2010 in Matera, Italy. At this conference, leading experts discussed the importance of intellectual capital for organizational business excellence in the twenty‐first century, the new IC key‐value drivers to manage in order to face emergent competitive scenarios, and research and management practices for addressing complexity, uncertainty and changes of today's business landscape.

Findings

The outcomes of this introduction and the contributions to the special issue reflect the emerging discussion about the role of IC management constructs. This discussion is largely focused on the importance of translating IC management within organizational components for achieving business excellence, highlighting approaches and tools in different contexts of analysis.

Originality/value

This introduction as well as all the contributions to the special issue deal with different aspects, which are important in the discussion of the role played by IC in achieving organizational business excellence as well as the approaches, tools, methods and techniques to better disentangle the mechanisms by which IC dimensions, separately or interdependently, contribute to improve companies' organizational performance.

Details

Measuring Business Excellence, vol. 14 no. 4
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 30 May 2008

Giovanni Schiuma and Antonio Lerro

The purpose of this research is to show how the variety of ways of performing through knowledge and intangible resources exploitation raises the question of how these kind

Abstract

Purpose

The purpose of this research is to show how the variety of ways of performing through knowledge and intangible resources exploitation raises the question of how these kind of resources can be coherently and successfully declined into companies' processes and operations, what are the “right”, or appropriate approaches to manage intellectual capital (IC), and how these approaches can disentangle the mechanisms by which those resources contribute to improve companies' organizational performance. In this introduction to the special issue some conceptual interpretations are developed to investigate IC‐based approaches, methods, tools and factors of companies' performance improvement.

Design/methodology/approach

The approaches, evidences and insights discussed in this introduction are largely based on the discussion of the topics of the conference “International Forum on Knowledge Assets Dynamics” organized in June 2007 in Matera, Italy. At this conference, leading experts discussed the importance of IC for organizational performance improvement, the IC key‐value drivers of the performance management and measurement, and theoretical concepts of, and practical approaches towards, a high‐performing IC management.

Findings

The outcomes of this introduction and of all the contributions to the special issue reflect the current discussion about better operationalization of IC management constructs. This discussion is largely focused on the importance of space for IC management activities, on the main knowledge assets that drive companies' processes improvement, the diversity of the relative relevance of each knowledge asset and the necessity for strategic and managerial decision‐makers to learn to apply general approaches, methodologies and instruments in specific companies. In this context, managing IC was mostly dealt with as a means to reach performance targets.

Originality/value

This introduction as well as all the contributions to the special issue deal with different aspects, which are important in the discussion of needs for a better understanding of the relationships between IC management and companies' performance improvement as well as the approaches, tools, methods and techniques to better disentangle the mechanisms by which knowledge assets, separately or interdependently, contribute to improve companies' organizational performance.

Details

Measuring Business Excellence, vol. 12 no. 2
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 10 February 2012

Giovanni Schiuma, Daniela Carlucci and Antonio Lerro

Nowadays organizations have realized that knowledge, its effective use and the fast acquisition and utilization of new knowledge represent the only source of sustainable

Abstract

Purpose

Nowadays organizations have realized that knowledge, its effective use and the fast acquisition and utilization of new knowledge represent the only source of sustainable competitive advantage. In fact, an effective exploitation and management of knowledge resources are the basis of the development of those capabilities that ground the organization's capacity to deliver successfully targeted value propositions. During recent decades, there has been a growing interest in the processes of management of knowledge resources. Currently the debate on knowledge management processes is still lively. The dynamics which link knowledge processes to value creation, the valuation of their impact on organizational performance and the role of some organizational and technological resources as enablers or restraints of successful knowledge management emerge as relevant topics to be investigated. This introduction to the special issue aims to develop some theoretical and managerial reasons explaining the importance of an effective management of knowledge processes to deal with the uncertainty, change, and turbulence of the current socio‐economic scenario.

Design/methodology/approach

The approaches, evidences and insights discussed in this introduction are largely based on the discussion of the topics of the conference “International forum on knowledge assets dynamics” organized in June 2010 in Matera, Italy. At this conference, leading experts discussed the challenges and practices of measuring and managing knowledge resources to support value creation and business performance improvement of organisational systems.

Findings

The outcomes of this introduction and of all the contributions to the special issue reflect the emerging discussion about the role of knowledge processes and, more generally, of the management of knowledge resources, in value creation. This discussion is largely focused on the dynamics at the base of the translation of knowledge processes and resources into value, highlighting properly approaches and tools or application in different contexts of analysis.

Originality/value

This introduction, as well as all the contributions to the special issue, deal with different aspects which are important in the discussion both of the role played by knowledge processes in achieving outstanding organisational performance and the approaches, tools, methods and techniques to structure, organize knowledge resources and optimize their use in order to support effective organizational processes execution and value creation.

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Article
Publication date: 8 July 2014

Antonio Lerro, Roberto Linzalone and Giovanni Schiuma

This introduction paper to the special issue on “Managing intellectual capital dimensions for organizational value creation” aims to focus on the relationships between…

Abstract

Purpose

This introduction paper to the special issue on “Managing intellectual capital dimensions for organizational value creation” aims to focus on the relationships between intellectual capital (IC), innovation, performance improvement and competitive advantage in private and public organizations. The purpose of this paper is to review and underline some relevant theoretical pillars and contribute to the ongoing debate on how knowledge assets may impact organizational performance and innovation dynamics.

Design/methodology/approach

The paper is based on a deep analysis of the managerial literature addressing the nature, the role and the relevance of the IC dimensions for organizational value creation. The conceptual background sets the foundations for a better understanding of the strategic importance of knowledge-based value drivers for innovation and sustainable competitive advantage.

Findings

This paper provides a framework summarizing the key assumptions at the basis of a better understanding the strategic relevance of the knowledge-based value drivers for competitiveness.

Originality/value

The value of this paper is the definition of a conceptual framework outlining the relationships between IC management, innovation, performance improvement and value creation capacity.

Details

Journal of Intellectual Capital, vol. 15 no. 3
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 8 July 2014

Cristina Maria Morariu

The purpose of this paper is to identify the intellectual capital (IC) performance of the Romanian companies, to empirically examine the association between IC performance…

Abstract

Purpose

The purpose of this paper is to identify the intellectual capital (IC) performance of the Romanian companies, to empirically examine the association between IC performance and traditional corporate performance and to analyse the relative importance of various components of IC on the company's performance.

Design/methodology/approach

Value Added Intellectual Coefficient model (VAICTM) is applied to measure IC performance. Traditional corporate performance is measured through profitability, productivity and market value. In total, 12 null hypotheses are tested using multiple regression analysis where another two control variables (firm size and industry type) are generally included.

Findings

Entities creating value from their intellectual, physical and financial resources are penalized by the capital market. Capital employed has an insignificant role in both value creation and in reducing company's production costs. Market value is not necessarily improved by a properly managed structural capital but is influenced by company size. Human capital plays a major role in productivity variation.

Research limitations/implications

Results related to the impact of control factors are mixed and sometimes not significant. Additional research could introduce other control factors, may investigate paper's hypotheses across time, revisit some of the basic assumptions of the VAICM and assess their potential consequences for the validity of empirical testing and results.

Originality/value

This is the first study that replicates VAICTM in the case of Romanian companies. It provides valuable insights about corporate performance in an emerging economy and into the association between IC and traditional corporate performance. It enriches both IC and management literature with new empirical evidence and provides a basis for comparison with other studies.

Details

Journal of Intellectual Capital, vol. 15 no. 3
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 17 August 2015

Antonio Lerro and Giovanni Schiuma

This paper aims to define a general model to identify and assess performance and impacts of the technology districts (TDs), paying great attention to avoid confusion on…

Abstract

Purpose

This paper aims to define a general model to identify and assess performance and impacts of the technology districts (TDs), paying great attention to avoid confusion on contents and methods as well as overlapping of economic, financial and managerial dimensions of performance and impact that often have characterized the academic and policy literature. Although over the past years the emphasis on knowledge and science-based resources has strongly contributed to create a wide acknowledgement of the relevance of the TDs for the national and local development paths, there is still a need for a better understanding about the assessment of the TDs’ performance and impacts.

Design/methodology/approach

First, a literature review – both at academic and practitioners’ and policy level – was performed using a systematic approach. Then, a rigorous Delphi methodology was designed and implemented to identify and select the most important issues of interest of the research by soliciting qualified experts.

Findings

Based on this research, a well-grounded set of macro-areas and specific indicators aimed to assess performance and impact of the TDs is proposed from which researchers and policymakers can choose those which are more fitted to the needs of their studies and as a way to define the specific focus of their investigation.

Practical implications

The definition of this general model has the objective to support the elaboration of a structured set of managerial and policy implications able to drive, respectively, the management in the strategy formulation and implementation, as well as in the actions for the performance improvement, and the decision-makers in the elaboration of effective policies of development and correct evaluation of the impact of the TDs on the different places.

Originality/value

This paper contributes at theoretical and practical level to improve the managerial and policy methods and tools to identify, assess, manage and report the performance and the impact of the TDs. The originality and the value of the paper resides in its attempt to improve and to let more shared and transparent the informative quality on which the TDs are called to operate and report to the stakeholders, in particular regulators and public organizations. Moreover, this paper will hopefully stimulate a debate and encourage a greater level of clarity, generalizability and comparability in the TDs performance measurement systems research stream.

Details

Measuring Business Excellence, vol. 19 no. 3
Type: Research Article
ISSN: 1368-3047

Keywords

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Article
Publication date: 19 July 2013

Antonio Lerro and Giovanni Schiuma

Acknowledging the strategic relevance of assessing and managing intellectual capital (IC), this editorial first aims to discuss a classification of the IC assessment…

Abstract

Purpose

Acknowledging the strategic relevance of assessing and managing intellectual capital (IC), this editorial first aims to discuss a classification of the IC assessment strategies and second seeks to introduce the main topics investigated by the papers collected in this special issue. The notion of IC assessment strategy is interpreted as the set of economic and managerial decisions and purposes characterising the assessment of an organisation's knowledge assets. It is argued that the definition of a knowledge asset assessment strategy has to take into account two dimensions: on the one hand, the nature of the managerial approach to be adopted for the assessment, distinguishing between “value management” and “value communication”; and on the other hand, the most appropriate “evaluation architecture” to be used in order to gather and report the assessment information for control and decision making.

Design/methodology/approach

The approaches, evidences and insights discussed in this introduction result from the integration of the theory analysis with the insights extracted from the discussions that took place at the conference “International Forum on Knowledge Assets Dynamics” organized in June 2012 in Matera, Italy. At this leading international conference, experts discussed the importance of intellectual capital for organizational business excellence in the 21st century business landscape, the new IC key‐value drivers to focus on in order to face emergent competitive challenges, and the research and management practices most appropriate to address complexity, uncertainty and changes of today's business landscape.

Findings

Four IC assessment strategies are proposed, addressing their relevance for management actions. This represents the background to introduce the main topics investigated by the papers that are collected in this special issue.

Originality/value

This editorial outlines the key IC assessment strategies that organisations and practitioners should take into account when designing measurement systems aimed at gathering information to inform IC management actions.

Details

Journal of Intellectual Capital, vol. 14 no. 3
Type: Research Article
ISSN: 1469-1930

Keywords

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Article
Publication date: 12 September 2008

Giovanni Schiuma and Antonio Lerro

The purpose of this paper is to investigate the role and the relevance of knowledge‐based capital as a strategic resource and a source of regional innovation capacity. The

Abstract

Purpose

The purpose of this paper is to investigate the role and the relevance of knowledge‐based capital as a strategic resource and a source of regional innovation capacity. The paper identifies human, relational, structural and social capital as the four main knowledge‐based categories building the knowledge‐based capital of a region. The role of each knowledge‐based category in determining regional innovation capacity is analyzed. Specifically, the authors discuss the relationships among the knowledge‐based categories and a regional innovation capacity.

Design/methodology/approach

The paper is based on an in‐depth literature review of the knowledge management and regional innovation research stream. The fundamental underlying research questions that have driven the research are: “What are the knowledge‐based capital categories affecting a region's innovation capacity?” and “How do knowledge‐based categories influence regional innovation capacity?”. The paper is conceptual in its nature and aims to delineate a theory‐based framework to drive further empirical research.

Findings

The paper first clarifies the concept of knowledge‐based capital and of regional innovation capacity. These are two key concepts for understanding the role and relevance of the knowledge assets bundles in the creation, development and management of innovation capabilities at regional level. Then the paper explores how knowledge‐based components affect the innovation capacity of a region. This is an issue of great relevance for both theory and practice. From the theory point of view it allows the identification of the main factors characterising the links between knowledge assets and innovation capacity, while from a practical point of view it can provide implications for policy makers for the definition of policies oriented towards the development of regional knowledge asset domains to develop regional innovation capacity.

Originality/value

The paper provides an answer to the need to develop a holistic view of the links between a region's knowledge‐based capital and its innovation capacity. Indeed, most of the studies in the literature have analysed the links between isolated knowledge asset categories and innovation capabilities. The paper, on the basis of a clear definition of knowledge‐based capital and innovation capacity, analyses why regional knowledge foundations make differences in the innovation capacity of regions.

Details

Journal of Knowledge Management, vol. 12 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

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