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Article
Publication date: 20 February 2020

Martijn van Ooijen, Antonie van Nistelrooij and Marcel Veenswijk

The purpose of this paper is to expand the theory on multistory cultural change by showing how a dominant narrative on construction safety dynamically interrelates and is…

Abstract

Purpose

The purpose of this paper is to expand the theory on multistory cultural change by showing how a dominant narrative on construction safety dynamically interrelates and is contested on multiple intertextual levels in an organizational field of organizations contributing to the recovery of houses in an earthquake region.

Design/methodology/approach

An ethnoventionist research approach was adopted in which interpretation of data to find narratives and designing interventions went hand-in-hand.

Findings

We found four distinctive composite narratives besides the dominant narrative to which five actors refer in their accounts, thereby contributing to three types of story patterns. These narratives disclose the taken-for-granted ideas and beliefs that characterize the challenge of changing organizational culture. One intervention, which intended multiple stories to touch the surface, was highlighted as a multistory intervention.

Research limitations/implications

Further research could extend the knowledge on other change interventions that contribute to multistory cultural change processes.

Originality/value

Adopting an ethnoventionist approach to provide deep insights on an unfolding cultural change process for both scholars and practitioners.

Details

Journal of Organizational Change Management, vol. 33 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 March 2019

Antonie van Nistelrooij and Thijs Homan

The purpose of this paper is to provide a comprehensive reflective perspective on the effects of an intervention in a healthcare organization, as experienced by a…

Abstract

Purpose

The purpose of this paper is to provide a comprehensive reflective perspective on the effects of an intervention in a healthcare organization, as experienced by a consultant. What does a consultant experience when things flounder?

Design/methodology/approach

This paper applies a complex responsive process approach as a research perspective and autoethnography as a method to better understand the tensions of a consultant in interacting with members of a client-system.

Findings

Focusing on the experiences of the first author during his work as a consultant in a healthcare institution. This approach contributes to the literature by providing a witness, rather than an aboutness, perspective on the experiences of a consultant during a completely unexpected event.

Research limitations/implications

This paper is limited by looking at one case in the public sector. It should be considered as exploratory research.

Originality/value

The paper can be of value to consultants who are working as a facilitator, as well as to management scholars and practitioners in the field of change management.

Details

Journal of Organizational Change Management, vol. 32 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

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