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1 – 10 of 19The reason of this chapter is to clarify at a conceptual level the phenomenon of shared service centers. The aim of the chapter is to enable managers make better decisions when…
Abstract
Purpose
The reason of this chapter is to clarify at a conceptual level the phenomenon of shared service centers. The aim of the chapter is to enable managers make better decisions when applying the concept of shared service centers.
Design/method/approach
This is a conceptual chapter, in which the phenomenon of shared service centers is being rewritten, from an initial cost efficiency level, into a constituting building block in the new nature of the firm.
Findings
The findings of this chapter are that especially the combination of financial shared service centers and IT shared service centers are an instrument to organize information outside the structure of the internal organization of the firm, as implied by the changing nature of the firm. Also shared service centers are enablers for new business models, especially those based on human capital.
Practical implications
Executives and managers that have a better conceptual understanding of the application of shared service centers will create more benefits beyond costs savings.
Originality/value
This is the first chapter in which shared service center is reconceptualized in terms of the changing nature of the firm. With that it is also one of the first chapter describing the changing nature of the firm in operational terms. The value of the chapter is that it will help executives to define more efficient change processes. A second value of the chapter is that it opens new avenues of empirical and conceptual research for academia.
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Llarina González-Solar and Viviana Fernández-Marcial
Academic libraries are undergoing a paradigm shift of service, due to various changes in their environment and internally. The maker culture is one of these factors and implies…
Abstract
Academic libraries are undergoing a paradigm shift of service, due to various changes in their environment and internally. The maker culture is one of these factors and implies challenges regarding space, infrastructures, and services organization. This situation extends to research support services, in which the users have a particular informative behavior. This chapter aims to analyze whether the academic library has created research support services adapted to the era of maker culture. It examines how research is a key factor in the higher education system to contextualize the importance of research support services in academic libraries. How the researcher accepts or not the role of academic libraries in the process of production and communication of research is studied. As critical elements of the process, we examine part of researcher information behavior in the era of maker culture and the relationship of these users with librarians.
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Iva Strnadová, Heather Griller Clark, Sue C. O'Neill, Therese M. Cumming, Sarup R. Mathur, Timothy C. Wells and Joanne Danker
This chapter examines the barriers to reentry for justice involved young people in the US and Australia from the perspectives of the 44 Australian and 14 US stakeholders who work…
Abstract
This chapter examines the barriers to reentry for justice involved young people in the US and Australia from the perspectives of the 44 Australian and 14 US stakeholders who work with them. The interviews were analyzed using inductive content analysis to identify key internal and external barriers. Results suggest a need for improvement in the areas of collaboration among systems, family engagement, and student self-determination. The discussion focuses on the similarities and differences in the barriers that exist across nations and systems. Implications for future research, practice, and policy are included to improve transition services and supports for juvenile justice involved youth.
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Jens P. Flanding, Genevieve M. Grabman and Sheila Q. Cox
Christopher C. Rosen, Chu-Hsiang Chang, Emilija Djurdjevic and Erin Eatough
This chapter provides an updated review of research examining the relationship between occupational stressors and job performance. We begin by presenting an eight-category…
Abstract
This chapter provides an updated review of research examining the relationship between occupational stressors and job performance. We begin by presenting an eight-category taxonomy of workplace stressors and we then review theories that explain the relationships between workplace stressors and job performance. The subsequent literature review is divided into two sections. In the first section, we present a summary of Jex's (1998) review of research on the job stress–job performance relationship. In the second section, we provide an updated review of the literature, which includes studies that have been published since 1998. In this review, we evaluate how well the contemporary research has dealt with weaknesses and limitations previously identified in the literature, we identify and evaluate current trends, and we offer recommendations and directions for future research.
Devyani Prabhat and Jessica Hambly
This article identifies children’s rights as a neglected area in citizenship literature, both in socio-legal scholarship and in British nationality case law. It analyzes reasons…
Abstract
This article identifies children’s rights as a neglected area in citizenship literature, both in socio-legal scholarship and in British nationality case law. It analyzes reasons for this neglect and posits that there exists a dichotomy in approaches to the wellbeing of children in the UK. The characterization of children’s interests and subsequent obligations owed by states to children are different in nationality law from other areas of law, notably, family law. Through our case study of the registration of children as British citizens, we argue that in the UK formal legal membership may appear achievable “in the books” but remains elusive in “law in action.” Children’s interests should be just as central to citizenship studies and nationality case law as to family law cases. A new approach to acquisition of British citizenship by children, with the best interests of the child as a critical evaluative principle at the heart of decision making, will usher in a new era. In the absence of such reconceptualization, children remain passive subjects of nationality law and their voices are unheard in processes of acquisition of citizenship.
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