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Article
Publication date: 9 May 2008

Helio Fred Garcia and Anthony Ewing

Class action litigation has the potential to severely damage the image customers have of a company (brand), often with calamitous consequences for its strategy. Such risks

Abstract

Purpose

Class action litigation has the potential to severely damage the image customers have of a company (brand), often with calamitous consequences for its strategy. Such risks increase when plaintiff's attorneys use all of the instruments of influence to embarrass and persuade large corporations to settle large lawsuits before they ever reach a courtroom. The aim of this paper is to examine this issue.

Design/methodology/approach

The paper offers a five‐point plan that organizations can use to pro‐actively defend themselves from aggressive litigants and thus protect their brand.

Findings

The paper finds that companies that cede the litigation communication advantage to their adversaries commit a fundamental mistake. They fail to understand the threat they face.

Practical implications

Corporations facing class action litigation need to understand that: it is more than a legal fight; and plaintiffs' lawyers count on corporate defendants to act (and communicate) in predictable and often counterproductive ways. Litigation (and all supporting communication) is at its core a battle for the hearts and minds of the stakeholders. It is a simultaneous public relations and political war being waged against the defendant company.

Originality/value

The paper shows how organizations can defend their reputation in litigation by: understanding the context of the fight; identifying the likely assault; pre‐empting their adversary; and communicating forcefully.

Details

Strategy & Leadership, vol. 36 no. 3
Type: Research Article
ISSN: 1087-8572

Keywords

Content available
Article
Publication date: 9 May 2008

Catherine Gorrell

320

Abstract

Details

Strategy & Leadership, vol. 36 no. 3
Type: Research Article
ISSN: 1087-8572

Content available

Abstract

Details

Corporate Communications: An International Journal, vol. 18 no. 1
Type: Research Article
ISSN: 1356-3289

Keywords

Book part
Publication date: 21 November 2018

Kathy Rushton and Jon Callow

While visual arts, drama, dance and music have been used to enhance literacy learning for many decades in preschool and primary classrooms, engaging with mobile learning can also…

Abstract

While visual arts, drama, dance and music have been used to enhance literacy learning for many decades in preschool and primary classrooms, engaging with mobile learning can also provide many opportunities for young learners to explore and develop language and literacy. The use of mobile devices is of particular interest as technology has an impact on pedagogy and the mobility of digital devices provides many opportunities for engaged and meaningful literacy learning when teamed with the arts. In this chapter, we define the arts and their relationship with literacy learning before exploring a number of resources and practices for integrating their use in early learning settings.

Details

Mobile Technologies in Children’s Language and Literacy
Type: Book
ISBN: 978-1-78714-879-6

Keywords

Article
Publication date: 1 February 1968

ENID MUMFORD

IN HIS masterly book “Planning and Control Systems: a framework for analysis” R. N. Anthony attempts to clear up some of the confusion which seems to befog both the theory and…

Abstract

IN HIS masterly book “Planning and Control Systems: a framework for analysis” R. N. Anthony attempts to clear up some of the confusion which seems to befog both the theory and practice of planning. He distinguishes between two aspects of planning which he sees as fundamentally different — namely, strategic planning and what he calls management planning and control. He defines strategic planning as policy formula‐tion and goal setting for the organization as a whole; a process which involves deciding on company objectives, choosing the resources to be used to achieve these objectives and the policies which are to govern the acquisition, use and disposition of the resources. Stated in these terms strategic planning is very much a staff and top management process. Management planning and control he defines as a type of planning concerned with the administration of the enterprise — for example, bringing new systems of work into operation and formulating personnel practices to meet departmental needs. He sees these localized planning functions as line activities.

Details

Management Decision, vol. 2 no. 2
Type: Research Article
ISSN: 0025-1747

Abstract

Details

Legal Frontiers in Education: Complex Law Issues for Leaders, Policymakers and Policy Implementers
Type: Book
ISBN: 978-1-78560-577-2

Book part
Publication date: 16 June 2017

William Riggs and Ruth L. Steiner

This chapter introduces how the built environment and walking are connected. It looks at the interrelationships within the built environment, and how those are changing given…

Abstract

This chapter introduces how the built environment and walking are connected. It looks at the interrelationships within the built environment, and how those are changing given planning and policy efforts to facilitate increased walking for both leisure activity and commuting. Using a broad review and case-based approach, the chapter examines this epistemological development of walking and the built environment over time, reviews the connections, policies and design strategies and emerging issues. The chapter shows many cases of cities which are creating a more walkable environment. It also reveals that emerging issues related to technology and autonomous vehicles, vision zero and car-free cities, and increased regional policy may play a continued role in shaping the built environment for walking. This dialogue provides both a core underpinning and a future vision for how the built environment can continue to influence and respond to pedestrians in shaping a more walkable world.

Article
Publication date: 11 March 2021

Anthony Nkrumah Agyabeng

The study aimed at examining the regional reorganization and its implications on socio-economic development on the people of Oti region, Ghana.

Abstract

Purpose

The study aimed at examining the regional reorganization and its implications on socio-economic development on the people of Oti region, Ghana.

Design/methodology/approach

The study utilized both textual data and in-depth interviews in context. Purposive and convenience sampling techniques were used to select 35 participants from the Oti Region.

Findings

The study found some critical services, and public goods have been provided and established in Oti Region since its establishment. Furthermore, it was established that residents have mixed reactions in terms of their expectations of the establishment of the new region on their livelihoods.

Research limitations/implications

The conclusion and the outcome of this study cannot be generalized as a representation of the whole population of Oti Region due to a qualitative approach.

Practical implications

This study discovered country- and community-specific understanding, expectations and elucidations of socio-economic development.

Originality/value

The outcome of the study has expanded and further advanced the sparse literature in the domain, which could help politician and policymakers in future, policy direction and further help to ignite scholars' interest in the field in future

Details

International Journal of Public Leadership, vol. 18 no. 1
Type: Research Article
ISSN: 2056-4929

Keywords

Article
Publication date: 7 September 2012

Iain McPhee, Colin R. Martin and Anthony Sneider

This paper aims to critically explore the consequences of how Scotland interprets the UK Misuse of Drugs Act (1971). Scotland prosecutes 24 per cent of people found in possession…

497

Abstract

Purpose

This paper aims to critically explore the consequences of how Scotland interprets the UK Misuse of Drugs Act (1971). Scotland prosecutes 24 per cent of people found in possession of illegal drugs for drug “dealing” compared to less than 15 per cent in England and Wales and less than 16 per cent in Northern Ireland.

Design/methodology/approach

The paper provides a narrative review in the context of the background of the economic and social costs of illegal drugs in Scotland and compares this with the UK and Northern Ireland.

Findings

The explanation for such a wide disparity in numbers of dealers between these countries proposed is that the Scottish Police force is comparatively more successful at persuading courts that small quantities of drugs rather than for personal use are in fact for onward sale or supply to others.

Practical implications

The police in Scotland have a network of specialist drug units in which officers make decisions in the absence of benchmarks against which to judge quantities of repossessed drugs. Taking this approach, a devolved Scotland's commitment to drug prohibition has resulted in some very curious differences in classifications of prosecutions compared to other countries.

Originality/value

The paper explores the consequences of how Scotland deals with the use of illegal drugs and the economic and social costs.

Details

Drugs and Alcohol Today, vol. 12 no. 3
Type: Research Article
ISSN: 1745-9265

Keywords

Book part
Publication date: 11 August 2005

Gary D. Libecap

SESSION I: TECHNOLOGY TRANSFER

Abstract

SESSION I: TECHNOLOGY TRANSFER

Details

University Entrepreneurship and Technology Transfer
Type: Book
ISBN: 978-1-84950-359-4

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