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Article
Publication date: 16 September 2013

Keith M.C. O'Sullivan

Abstract

Details

Reference Reviews, vol. 27 no. 7
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 20 August 2021

R. Anthony Inman and Kenneth W. Green

Today's businesses are facing a world that is more complex, turbulent and unpredictable than in the past with increasing levels of environmental complexity. Rather than…

Abstract

Purpose

Today's businesses are facing a world that is more complex, turbulent and unpredictable than in the past with increasing levels of environmental complexity. Rather than proposing environmental uncertainty as a mediator/moderator of the relationship between agility and performance as others have done, the authors offer an alternative view where supply chain agility is seen as mediating the relationship between environmental uncertainty and supply chain performance.

Design/methodology/approach

The authors propose that supply chain agility is a response to the effects of environmental uncertainty and, as such, environmental uncertainty should be seen as a driver of supply chain agility. Few studies test the direct relationship between uncertainty and supply chain performance, and none simultaneously test for agility's mediation and moderation effect between environmental uncertainty and agility.

Findings

The model was statistically assessed using partial-least-squares structural equation modeling (PLS/SEM) by analyzing survey data from manufacturing managers in 136 US firms. The study results did not indicate a significant relationship between environmental uncertainty and supply chain performance. However, the authors did find a significant positive relationship between agile manufacturing and supply chain performance using measures that were primarily operations-centered rather than financial. Additionally, the authors found that agile manufacturing fully mediates the relationship between environmental uncertainty and supply chain performance.

Originality/value

The authors’ model, though simple, provides a base for future research for them and other researchers who can incorporate other impacting variables into the model. The study results show that uncertainty can be a force for good and that utilizing agile manufacturing can be a new source of opportunity.

Details

Journal of Manufacturing Technology Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-038X

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Book part
Publication date: 20 November 2020

Aldo Alvarez-Risco, Alfredo Estrada-Merino and Ricardo Perez-Luyo

Efforts to contribute to the Sustainable Development Goals are increasingly part of tourism business planning, forming part of their business policies, linking with…

Abstract

Efforts to contribute to the Sustainable Development Goals are increasingly part of tourism business planning, forming part of their business policies, linking with society and generating a sustainable hotel offer. The great impact it causes and, which in the short term it will achieve, digital tools in hotel activities can be evidenced. It will also help to collect the information that serves for the certifications of hotel companies. In spite of all the efforts, there is still a great knowledge gap that needs to be filled to achieve the expected business results and that it can be evidenced that the hospitality industry is now more than ever focussed on the care of its workers and on contributing to the sustainability of the world.

Details

Sustainable Hospitality Management
Type: Book
ISBN: 978-1-83909-266-4

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Article
Publication date: 13 October 2020

Randy Kurniawan, Adler Haymans Manurung, Mohammad Hamsal and Wibowo Kosasih

This study examines the collaborative impact of networking capability and balanced agile project management (APM) on firm performance through the mediating role of market…

Abstract

Purpose

This study examines the collaborative impact of networking capability and balanced agile project management (APM) on firm performance through the mediating role of market orientation and business process agility of medium and large telecommunication technology providers in Indonesia.

Design/methodology/approach

Research data were collected from the executive management of telecommunication technology providers in Indonesia via a questionnaire survey to obtain 150 valid questionnaires for analysis. This study analyzed the overall model fit and causal relationship using confirmatory factor analysis (CFA) and structural equation modeling (SEM).

Findings

The results indicate that market orientation fully mediates the link between networking capability-business process agility and balanced APM-business process agility. Furthermore, business process agility mediates the relationship between market orientation and firm performance.

Research limitations/implications

This study is based on a cross-sectional nature and might fail to capture the dynamic of the studied variables over an extended period.

Originality/value

The study extends the knowledge that dynamic capabilities, represented by networking capability and balanced APM, must be framed by market orientation to create customer value and improve bargaining position. However, market orientation alone is not enough in a highly dynamic business environment. Organization also requires business process agility, responsiveness and adaptability to timely address customers' needs and requirements.

Details

Benchmarking: An International Journal, vol. 28 no. 2
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 1 July 2006

Baba, Deros, Sha'ri Mohd Yusof, Azhari and Salleh

The purpose of this paper is to present a conceptual framework for benchmarking implementation in small medium‐sized enterprises (SMEs) taking into consideration their…

Abstract

Purpose

The purpose of this paper is to present a conceptual framework for benchmarking implementation in small medium‐sized enterprises (SMEs) taking into consideration their characteristics.

Design/methodology/approach

The paper begins with the review on the definition of SME and a comparison of the characteristics of SMEs and large organizations. It presents the need for a framework and its relationship with benchmarking and TQM. This is followed by reviewing the benchmarking implementation frameworks proposed by researchers and discusses these frameworks based on their strengths and weaknesses from SMEs perspective. The frameworks were categorised into two broad types based on the different writer's background and the approach on how they view the benchmarking implementation process.

Findings

The paper suggested a conceptual framework for benchmarking implementation dedicated to the automotive manufacturing SMEs. This framework guides them through from the start to end of the benchmarking process. The framework was validated at six pilot case study companies, which gave useful comments and suggestions regarding the usefulness and applicability within the SMEs context.

Research limitations/implications

The conceptual framework is still in the development stage and research is undertaken to include the pilot study companies suggestions and comments into the final version of the framework.

Practical implications

This guidance and framework provides a useful guide for companies to adopt and adapt before embarking on their benchmarking journey.

Originality/value

This paper fulfils an identified knowledge gap and offers practical help to SMEs starting out a benchmarking implementation effort.

Details

Benchmarking: An International Journal, vol. 13 no. 4
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 2 October 2017

Vimal Kumar and R.R.K. Sharma

It has been found that critical success factors (CSFs) are responsible for successful implementation of total quality management (TQM) system. The purpose of this paper is…

Abstract

Purpose

It has been found that critical success factors (CSFs) are responsible for successful implementation of total quality management (TQM) system. The purpose of this paper is to make a comparative analysis of the importance of 20 TQM CSFs to the strategic choices of the firms such as innovators, prospectors, and defenders.

Design/methodology/approach

From extant literature review on TQM, 20 CSFs have been carried out. The empirical data for this study was drawn from a survey of 111 firms in India. One-way ANOVA approach has been applied for analysis.

Findings

The findings of the research show that the CSFs hold importance for different firm’s strategy. From these 20 CSFs, some CSFs may be critically important for all three types of firm, while others have their significant roles for innovators, prospectors, and defenders individually which are better prepared for TQM implementation.

Practical implications

The results of this study present the importance of knowing the appropriate CSFs to a strategy of the firms. The emphasis on CSFs will help organizations in accepting and rejecting TQM practices when they try to implement TQM and it is equally important in a global context. Apparently, it is evident that if there is a mismatch of strategy and CSFs with TQM practices it may interrupt the smooth operations of the company.

Originality/value

This research can be useful for those firms who are in the starting phase of TQM implementation with consideration of CSFs. Moreover, this research also attempts to inspire managers to consider the appropriate CSFs for implementing TQM effectively in their firms.

Details

International Journal of Quality & Reliability Management, vol. 34 no. 9
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 9 September 2021

Adler Haymans Manurung and Randy Kurniawan

This study aims to examine the joint impact of networking capability and agile project management on organizational agility of telecommunication technology providers' in…

Abstract

Purpose

This study aims to examine the joint impact of networking capability and agile project management on organizational agility of telecommunication technology providers' in Indonesia. The study also examines the moderating role of market orientation as a predominant strategic orientation on the relationship between agile project management and organizational agility.

Design/methodology/approach

Research data were collected via a questionnaire survey from the executive management of telecommunication technology providers in Indonesia to obtain 150 valid questionnaires for analysis. This study analyzed the overall model fit and causal relationship using confirmatory factor analysis and structural equation modeling.

Findings

The results indicate that networking capability positively affects organizational agility. However, agile project management's significant effect on organizational agility occurs only when the relationship is moderated by market orientation. The results of the study also demonstrate that organizational agility positively affects organizational performance.

Research limitations/implications

This study is based on a cross-sectional nature and might fail to capture the studied variables' dynamic over an extended period.

Originality/value

The study enriches the previous literature in organizational agility by presenting the collective impact of networking capability and agile project management and the moderating role of market orientation. However, dissimilar with major prior studies, the results indicate that agile project management's direct effect on organizational agility is not significant. Agile project management needs to be moderated by market orientation to create exceptional customer values and overcome the competition for the organization to achieve organizational agility, responsiveness and adaptability to address customers' needs and requirements. Furthermore, the study's result corroborates the importance of organizational agility to achieve organizational performance in the highly dynamic telecommunication industry.

Details

International Journal of Managing Projects in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8378

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Article
Publication date: 22 October 2019

Adel Alferaih

The purpose of this paper is to identify and develop a hierarchy of corporate social responsibility (CSR) dimensions and their interrelationships using interpretive…

Abstract

Purpose

The purpose of this paper is to identify and develop a hierarchy of corporate social responsibility (CSR) dimensions and their interrelationships using interpretive structural modelling (ISM) methodology.

Design/methodology/approach

This research used ISM for framework development. ISM is, however, a sound method for developing insight into the collective understanding of the relationships between dimensions of corporate social responsibility (CSR) identified from the literature review. The steps involved in the ISM technique are structural self-interaction matrix, reachability matrix, level partitions, developing the canonical matrix, classification of dimensions for CSR and formation of ISM.

Findings

The findings indicate that company size is the only key driver for the other dimensions of CSR and is hence placed at the very bottom of the ISM model. Above this, at Level II, the key dimensions are corporate governance, diversity and corporate profile. These act as mediating dimensions between company size and the topmost level (i.e. Level III), which comprises 15 dimensions including CSR.

Research limitations/implications

Some limitations of this research indicate the need for further research. First, the proposed ISM model has only been conceptualised and has not been empirically tested using primary data. Future research is needed to validate the model in whole or part, to understand the perceived CSR of a company. Second, the methodology was limited to the use of ISM to model the CSR dimensions; it was not extended to fuzzy MICMAC analysis or to interpretive ranking.

Practical implications

The proposed ISM-based model for the identification and ranking of CSR dimensions and their interrelationships offers decision makers and practitioners a more convincing representation of the problems affecting the exploration of CSR dimensions. The utility of the proposed ISM method lies in imposing order and direction on the complexity of relationships among these dimensions, which will help top management and decision makers to better use their available resources in optimising their CSR practices. The framework allows policymakers to effectively incorporate these dimensions into their practising of CSR.

Originality/value

This is the first research on CSR to conceptualise a framework of causal interactions among its key dimensions using ISM methodology.

Details

Social Responsibility Journal, vol. 16 no. 8
Type: Research Article
ISSN: 1747-1117

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Article
Publication date: 1 May 1974

The growing range of EEC Directives and Regulations for food products, some of which have never been subject to statutory control in this country, with compositional…

Abstract

The growing range of EEC Directives and Regulations for food products, some of which have never been subject to statutory control in this country, with compositional standards, and in particular, prescribed methods of analysis — something which has not featured in the food legislative policies here — must be causing enforcement authorities and food processors to think seriously, if as yet not furiously. Some of the prescribed methods of analysis are likely to be less adaptable to modern processing methods of foods and as Directives seem to be requiring more routine testing, there is the matter of cost. Directive requirements are to some extent negotiable — the EEC Commission allow for regional differences, e.g., in milk and bread — but it has to be remembered that EEC Regulations bind Member‐states from the date of notification by the Commission, over‐riding the national law. Although not so frequently used for food legislation, they constitute one of the losses of sovereign power, paraded by the anti‐market lobby. Regulations contain usual clauses that they “shall enter into force on the day following publication in the Official Journal of the European Communities” and that they “shall be binding in their entirety and directly applicable in all Member States”.

Details

British Food Journal, vol. 76 no. 5
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 16 March 2020

Shivashish Bose

In the rapidly urbanizing Indian cities, large buildings are being built demolishing old buildings often with historic, cultural and architectural merit bringing the…

Abstract

Purpose

In the rapidly urbanizing Indian cities, large buildings are being built demolishing old buildings often with historic, cultural and architectural merit bringing the conflict between development and conservation. In Kolkata, the authority has taken a unilateral decision to construct high-rise buildings demolishing a hundred-year old Bow Barracks housing complex. The purpose of this paper is to present a research study that empirically explored the appropriateness of the policy decision and a recommendation for appropriate development based on the research result.

Design/methodology/approach

The design of the research is formulated on the survey method that encompasses observation, interview and collection of data through questionnaire, and survey, documentation and testing of architecture. All findings are analysed; research question and hypothesis are tested with validation.

Findings

The research has found that the old housing is of cultural heritage and use value, and the inhabitants are a very special community in Kolkata. The new development proposal in terms of space generation and cost involvement over the benefit of conserving the existing housing is not beneficial. Therefore, the decision of the local body, in terms of value for money, architecture, culture, heritage and sustainability is not proper.

Originality/value

Such a research exploring the benefit between development and conservation for choice of appropriate path of development in managing the development of a city in global south stands for its uniqueness.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 10 no. 3
Type: Research Article
ISSN: 2044-1266

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