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Article
Publication date: 27 April 2023

Arpita Khare, Pradeep Kautish and Anshuman Khare

The study applied the stimulus–organism–response (S–O–R) framework to investigate the influence of flow elements (e.g. perceived control, concentration and cognitive enjoyment) on…

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Abstract

Purpose

The study applied the stimulus–organism–response (S–O–R) framework to investigate the influence of flow elements (e.g. perceived control, concentration and cognitive enjoyment) on artificial intelligence (AI)-enabled e-tail services in evoking awe experience in online fashion apparel context.

Design/methodology/approach

Data of 739 active users of online fashion retail shoppers were collected using Amazon Mechanical Turk (MTurk). Partial least square-structural equation modeling was used for analysis.

Findings

This study suggested the relevance of AI-enabled services in evoking flow and stimulating the customers' awe experience in online fashion shopping.

Practical implications

The use of AI could help online fashion retailers to improve the experiential elements by using stimuli that evoke feelings of vastness, novelty and mysticism.

Originality/value

The study offers insights about the relevance and applicability of AI in enhancing the flow elements and awe experience on online fashion apparel shopping in an emerging economy.

Details

International Journal of Retail & Distribution Management, vol. 51 no. 6
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 24 January 2020

Abubaker Haddud and Anshuman Khare

New technological trends continue to emerge, and businesses adopt them in different capacity in a pursuit of improving current ways of doing things and to gain competitive…

6853

Abstract

Purpose

New technological trends continue to emerge, and businesses adopt them in different capacity in a pursuit of improving current ways of doing things and to gain competitive advantages over rivals. One of the key business functions that is impacted by the implementation of different disruptive technologies is the supply chain management. As a result, there is a continuous need to identify where digitalizing supply chains may provide businesses with benefits to capitalize such gains. This study aims to examine potential impacts of digitalizing supply chains on five selected lean operations practices through the identification of key areas and benefits under each of these practices.

Design/methodology/approach

Data were collected from 74 participants mainly from the academic community and who were university scholars through the use of an online survey. The used online survey consists of six main parts in total, but three were included in this paper and these were designed to gather data about participants’ general information, level of influence of seven technological trends on supply chain performance and management and potential impact of digitalizing supply chains on five lean operations practices.

Findings

The authors were able to confirm the significant impact of digitalizing supply chains on the five examined lean operations practices. Most of the examined potential impacts were found to improve certain areas that directly improve the practices of the explored five lean operations practices as well as the overall supply chain and business performance. They were also able to determine the level of influence of the seven examined enabling technologies on supply chain performance and management.

Originality/value

To the best of the authors’ knowledge, this study is the first of its kind. Although some literature explored different aspects related to the concept of Industry 4.0 and digitalizing supply chains, no study has specifically explored potential impacts of digitalizing supply chains on lean operations. The results from this study can be beneficial to academic scholars interested in the researched themes, business professionals specializing in supply chain management and lean operations, organizations within different industrial sectors particularly manufacturing where lean thinking is adopted and any other party interested in understanding more about the impact of digitalizing supply chain on lean operations and on an overall business performance.

Details

International Journal of Lean Six Sigma, vol. 11 no. 4
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 2 October 2017

Abubaker Haddud, Arthur DeSouza, Anshuman Khare and Huei Lee

The Internet of Things (IoT) is expected to have a huge impact on businesses and, especially, the way we think about supply chain management (SCM). However, there is still a…

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Abstract

Purpose

The Internet of Things (IoT) is expected to have a huge impact on businesses and, especially, the way we think about supply chain management (SCM). However, there is still a paucity of studies on the impact of IoT adoption on supply chains and on different aspects of the business in general. The purpose of this paper is to examine the perception of the academic community of the impact of the IoT adoption in organizational supply chains with a view to verify potential key benefits and challenges existent in the literature. The research presents the impact on an organization along with the impact across its entire supply chain.

Design/methodology/approach

Data were collected through the use of an online survey and 87 participants completed the survey. Participants were mainly from the academic community and were university scholars based in different countries located in six continents. Participants were authors, or co-authors, of academic papers published in the Decision Science Institute 2015 and 2016 annual conference proceedings, the 21st International Symposium of Sustainable Transport and Supply Chain Innovations, the Supply Chain Management: An International Journal 2016 issues, and the Operations and Supply Chain Management: An International Journal 2016 issues.

Findings

The authors were able to confirm the significance of some of the examined potential benefits to individual organizations and their entire supply chains. However, the study identified other potential benefits that were not seen as a direct impact of IoT adoption. Most of the examined potential benefits were found to contribute to a number of critical success factors for implementing successful SCM. The authors were also able to confirm that some of the examined potential challenges were still perceived as key hinders to IoT adoption but examined potential challenges were not seen as hurdles to IoT adoption.

Originality/value

To the best of the authors’ knowledge, this is the first study of its kind. Although some literature attempted to provide an overview about the IoT management, no study has specifically explored potential benefits and challenges related to the adoption of IoT in supply chains and ranked them based on their significance. The results can be beneficial to academic scholars interested in the researched topic, business professionals, organizations within different sectors, and any other party interested in understanding more about the impact of adopting IoT on SCM.

Details

Journal of Manufacturing Technology Management, vol. 28 no. 8
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 3 October 2016

Terry Beckman, Anshuman Khare and Maggie Matear

The purpose of this paper is to review a possible link between the theory of stakeholder identity and salience (TSIS) and environmental justice and suggest a possible resolution.

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Abstract

Purpose

The purpose of this paper is to review a possible link between the theory of stakeholder identity and salience (TSIS) and environmental justice and suggest a possible resolution.

Design/methodology/approach

This is a conceptual paper which also uses examples from industry.

Findings

The TSIS is a common management approach that helps companies determine stakeholders’ priority in building relationships and making decisions. The weakness of this theory is that it suggests that stakeholders lacking power, legitimacy and urgency be de-prioritized. This can lead to vulnerable populations’ interests being subjugated to those of more powerful stakeholders, leading at times to environmental injustice. This occurrence can jeopardize a company’s social license to operate. Therefore, it is suggested that TSIS be embedded in a situational analysis where the legitimacy and urgency criteria are applied beyond just stakeholders.

Research limitations/implications

Further research should look at the results of modifying the TSIS such that vulnerable populations are not de-prioritized.

Practical implications

This paper provides a way for organizations to be more cognizant of vulnerable populations and include them in decision-making to help avoid situations of environmental injustice.

Social implications

If organizations can recognize the impact of their decisions on vulnerable populations and include them in the decision-making process, situations of environmental injustice might not occur.

Originality/value

This paper brings to light one weak aspect of a commonly used and well accepted theory and suggests a way to mitigate potential harm that at times may arise in the form of environmental injustice.

Abstract

Details

International Journal of Sustainability in Higher Education, vol. 25 no. 5
Type: Research Article
ISSN: 1467-6370

Content available
Article
Publication date: 30 March 2012

Ian Phau

654

Abstract

Details

Asia Pacific Journal of Marketing and Logistics, vol. 24 no. 2
Type: Research Article
ISSN: 1355-5855

Article
Publication date: 30 March 2012

Arpita Khare, Anshuman Khare and Shveta Singh

The purpose of this paper is to understand the moderating influence of Multi‐item List of Value (MILOV) on credit card attributes, age, and gender in credit use among Indian…

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Abstract

Purpose

The purpose of this paper is to understand the moderating influence of Multi‐item List of Value (MILOV) on credit card attributes, age, and gender in credit use among Indian customers. The research examines the impact of “lifestyle” variables (convenience, use patterns, and status) on credit card use.

Design/methodology/approach

Data were collected through mall intercept technique in six metropolitan cities of India. A self‐administered questionnaire was distributed to customers visiting the malls.

Findings

Use and convenience emerged as the major determinants of credit card use among Indian customers. Use, convenience, and status attributes were moderated by “sense of belonging” and “sense of fulfilment” dimensions of MILOV. Young customers were likely to use credit cards.

Research limitations/implications

The study does not examine the influence of customer income, occupation, and education on credit card use, as many customers were not willing to disclose the information. These demographic factors can influence customers' perception towards credit card ownership and use.

Practical implications

The findings can be of immense use to international and Indian banks in marketing of credit cards. The convenience attribute can be emphasized to instill confidence among consumers and motivate them to use credit cards.

Originality/value

There is no previous research on Indian credit cards which examines the influence of “lifestyle” and values on its use among Indian customers.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 24 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 9 September 2020

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

206

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Digital supply chains are a key facet of the Industry 4.0 revolution, and certain technological trends are seen as being key to implementing this in an organization.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 36 no. 10
Type: Research Article
ISSN: 0258-0543

Keywords

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