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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09513559410055198. When citing the article, please cite: Anoop Patel, (1994), “Quality Assurance (BS 5750) in Social Services Departments”, International Journal of Public Sector Management, Vol. 7 Iss: 2, pp. 4 - 15.

The introduction of quality in the public sector has received scant attention, particularly in the area of local authority social services departments. Examines the state of quality progress in social services departments throughout the UK. Findings are reported which suggest that several social services departments are taking on board the concept of quality and the implementation programmes thereby produced. However, some are in the slow track and a proposed implementation blue‐print is put forward.

Britain must develop its human resources: that is the clear lesson from our overseas competitors who regard the development of their workforces as an investment rather than an overhead. Many organizations′ competitiveness is seriously damaged by the lack of training, even though many experts advocate comprehensive training to be the foundation on which essential improvement programmes should be built. Reports on a survey of small and medium‐sized manufacturing firms in the north of England which shows that the attitude to training has been short‐sighted and only a minority of firms have adopted a total quality management (TQM) strategy within their organizations. Defines and identifies the relationship to training. Fully explores the survey′s questions ranging from perceived need of TQM, commitment to training, benefits of and obstacles to TQM.

Uses a review of literature to examine quality in the context of its current understanding thinking by advocates of total quality management (TQM). It must be realized that TQM is not a short‐term fix. It demands thorough preparation, unbending commitment, clear direction from management and, above all, patience. Rising consumer expectations are forcing industries to reevaluate existing practices and improve them. To achieve competitive supremacy all organizations in Europe and worldwide will need to take a long‐term strategic view of TQM. Looks at a manufacturing company in the North of England which is laying down the foundations for implementing TQM.

Total quality management has become an important issue in many public and private sector organizations. This may provide hope that training may be taken seriously in Britain, Many organizations’ competitiveness is seriously damaged by the lack of training, even though many experts advocate comprehensive training to be the foundation on which essential improvement programmes should be built. A survey of small/medium‐sized manufacturing firms in the North of England showed that attitude to training has been short‐sighted and only a small percentage of firms have adopted a total quality management strategy within their organizations. Fully explores the survey results.

Presents survey results of training for quality in manufacturing companies in Wales. Six geographical areas – Cardiff, Newport, Swansea, Llandudno, Shrewsbury and Llandrindod Wells, in Wales, were selected for investigation. A high response rate indicates a “renaissance” in quality in manufacturing in Wales. Quality is recognized by many organizations in Wales and results show that companies are beginning to address training in quality requirements. The Wales Quality Centre is used by a large percentage of the companies surveyed.

Quality assurance is concentrated in manufacturing and over the last three to four years there has been an upsurge of interest in the public sector. Focuses on local authority social services departments, but literature and the implementation of quality assurance in the social services is very limited, particularly in specific areas such as Meals on Wheels, home care services and children′s homes. Provides an understanding of the requirements of implementing Quality Assurance (BS5750) in Social Services, particularly the Meals on Wheels service. Gives a brief outline of what is quality assurance and BS5750. Aims to provide social service practitioners with insight and guidance to the requirements of introducing BS5750 for the Meals on Wheels service.

The purpose of this study is to analyze the nonhomogeneous model on the mixed convection of Al2O3–Fe3O4 Bingham plastic hybrid nanofluid in a ventilated enclosure subject to an externally imposed uniform magnetic field. Entropy generation and the pressure drop are determined to analyze the performance of the heat transfer. The significance of Joule heating arising due to the applied magnetic field on the heat transfer of the yield stress fluid is described.

The ventilation in the enclosure of heated walls is created by an opening on one vertical wall through which cold fluid is injected and another opening on the opposite vertical wall through which fluid can flow out.

This study finds that the inclusion of Fe₃O₄ nanoparticles with the Al₂O₃-viscoplastic nanofluid augments the heat transfer. This rate of enhancement in heat transfer is higher than the rate by which the entropy generation is increased as well as the enhancement in the pressure drop. The yield stress has an adverse effect on the heat transfer; however, it favors thermal mixing. The magnetic field, which is acting opposite to the direction of the inlet jet, manifests heat transfer of the viscoplastic hybrid nanofluid. The horizontal jet of cold fluid produces the optimal heat transfer.

The objective of this study is to analyze the impact of the inclined cold jet of viscoplastic electrically conducting hybrid nanofluid on heat transfer from the enclosure in the presence of a uniform magnetic field. The combined effect of hybrid nanoparticles and a magnetic field to enhance heat transfer of a viscoplastic fluid in a ventilated enclosure has not been addressed before.

This paper aims to numerically investigate the natural convection heat transfer of multi-wall carbon nanotubes (MWCNTs)-water nanofluid in U-shaped enclosure equipped with a hot obstacle by using the lattice Boltzmann method.

The combination of the three topics (U-shaped enclosure, different positions of the hot obstacle and MWCNTs-water nanofluid) is innovative in the present study. In total, 15 different positions of the hot obstacle have been arranged, and the effects of pertinent parameters such as Rayleigh numbers, the solid volume fraction of the MWCNTs nanoparticles on the flow field, temperature distribution and the rate of heat transfer inside the enclosure are also investigated.

It is found that the average Nusselt number increased by raising the Rayleigh number, and so did the nanoparticle solid volume fraction regardless the position of the hot obstacle. Moreover, enclosures where the hot obstacle is located at the bottom region proved to provide a better rate of heat transfer at high Rayleigh number (106). It is concluded that at a low Ra number (103-105), the higher heat transfer rate and Nu number will be obtained when the hot obstacle is located in the left or right channel.

In the literature, no trace of studying the natural convection of nanofluids in U-shaped enclosures with heating obstacles was found. Also, MWCNTs were less used as nanoparticles. As the natural convection of nanofluids in thermal engineering applications would expand the existing knowledge, the current researchers conducted a numerical study of the natural convection of Maxwell nanofluid with MWCNTs in U-shaped enclosure equipped with a hot obstacle by using lattice Boltzmann method.

The purpose of this paper is to numerically study MHD natural convection and entropy generation of Al₂O₃-water alumina nanofluid inside of T-shaped baffled cavity which is subjected to a magnetic field.

Effect of various geometrical, fluid and flow factors such as aspect ratio of enclosure and baffle length, Rayleigh and Hartmann number of nanofluid have been considered in detail. The hydrodynamics and thermal indexes of nanofluid have been described using streamlines, isotherms and isentropic lines.

It is found that by enhancing Hartmann number, symmetrical streamlines gradually lose symmetry and their values decline. It is found that by enhancing Hartmann number, symmetrical streamlines gradually lose symmetry and their values decline. The interesting finding is an increase in the impact of Hartmann number on heat transfer indexes with augmenting Rayleigh number. However, with augmenting Rayleigh number and, thus, strengthening the buoyant forces, the efficacy of Hartmann number one, an index indicating the simultaneous impact of natural heat transfer to entropy generation increases. It is clearly seen that the efficacy of nanofluid on increased Nusselt number enhances with increasing aspect ratio of the enclosure. Based on the results, the Nusselt number generally enhances with the larger baffle length in the enclosure. Finally, with larger Hartmann number and lesser Nusselt one, entropy production is reduced.

The authors believe that all the results, both numerical and asymptotic, are original and have not been published elsewhere.