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Article
Publication date: 4 June 2018

Gustavo Schiavo, Andre Luis Korzenowski, Eduardo Roberto Soares Batista, Davenilcio Luiz de Souza and Annibal Scavarda

The purpose of this paper is to analyze the perception of the cold chicken meat value in its supply chain and how to manage the influence of quality demands in this supply…

Abstract

Purpose

The purpose of this paper is to analyze the perception of the cold chicken meat value in its supply chain and how to manage the influence of quality demands in this supply chain. It is based on the views that retails and restaurants have about the main quality aspects required to meet their end customers.

Design/methodology/approach

This paper surveyed 135 respondents from restaurants, butcheries, supermarkets, and convenience stores located in the Southern Brazilian metropolitan area. Principal component analysis followed by quality function deployment was performed to analyze the data.

Findings

The principal component analysis results in seven factors: product quality and flexibility of delivery; supply flexibility; responsiveness to market changes and product assortment; measurements of the inventory and competitiveness; product specificity; product availability and specificity cost; and delivery frequency. The comparative study on the steps of the process between restaurants and retailers shows that distribution, cutting and packaging are the key process steps in this chain.

Practical implications

The results show what process steps must be prioritized to comply with the customers’ quality requirements. Since the most important process steps are different for different customers, companies may elect what steps require more attention to satisfy the most profitable customer types.

Originality/value

Several studies are found in the literature that present a theoretical discussion on the quality demands of perishable products. The management of factors related to the process steps can help members of the supply chain in their decision-making processes. The contribution of this research is to identify, by an applied study, how the demanded quality aspects should be considered by the poultry industry to satisfy customers in different market segments.

Details

Business Process Management Journal, vol. 24 no. 3
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 1 February 2021

Carina Acioli, Annibal Scavarda and Augusto Reis

The purpose of this paper is 1) to investigate the effects on the crucial Industry 4.0 technological innovations that interact between the real and virtual worlds and that…

Abstract

Purpose

The purpose of this paper is 1) to investigate the effects on the crucial Industry 4.0 technological innovations that interact between the real and virtual worlds and that are applied in the sustainable supply chain process; 2) to contribute to the identification of the opportunities, the challenges and the gaps that will support the new research study developments and 3) to analyze the impact of the Industry 4.0 technologies as facilitators of the sustainable supply chain performance in the midst of the Coronavirus (COVID-19).

Design/methodology/approach

This research is performed through a bibliographic review in the electronic databases of the Emerald Insight, the Scopus and the Web of Science, considering the main scientific publications on the subject.

Findings

The bibliographic search results in 526 articles, followed by two sequential filters for deleting the duplicate articles (resulting in 487 articles) and for selecting the most relevant articles (resulting in 150 articles).

Practical implications

This article identifies the opportunities and the challenges focused on the emerging Industry 4.0 theme. The opportunities can contribute to the sustainable performance of the supply chains and their territories. The Industry 4.0 can also generate challenges like the social inequalities related to the position of the man in the labor market by replacing the human workforce with the machines. Therefore, the man-machine relationship in the Industry 4.0 era is analyzed as a gap in the literature. Therefore, as a way to fill this gap, the authors of this article suggest the exploration of the research focused on the Society 5.0. Also known as “super-smart society,” this recent theme appeared in Japan in April 2016. According to Fukuda (2020), in addition to the focus on the technological development, the Society 5.0 also aims at the quality of life and the social challenge resolutions.

Originality/value

This article contributes to the analysis of the Industry 4.0 technologies as facilitators in the sustainable supply chain performance. It addresses the impacts of the Industry 4.0 technologies applied to the supply chains in the midst of the COVID-19 pandemic, and it analyzes the research gaps and limitations found in the literature. The result of this study can add value and stimulate new research studies related to the application of the Industry 4.0 technologies as facilitators in the supply chain sustainable performance. It can encourage the studies related to the COVID-19 impacts on the sustainable supply chains, and it can promote the research development on the relationship among the man, the machine and the labor in the Fourth Industrial Revolution.

Details

International Journal of Productivity and Performance Management, vol. 70 no. 5
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 29 May 2009

Luiz Felipe Scavarda, Jens Schaffer, Annibal José Scavarda, Augusto da Cunha Reis and Heinrich Schleich

The purpose of this paper is to develop a product variety multi‐market study in the auto industry and to conduct a benchmarking analysis of the practical findings against…

Abstract

Purpose

The purpose of this paper is to develop a product variety multi‐market study in the auto industry and to conduct a benchmarking analysis of the practical findings against the theoretical ones obtained in a European Community Research Project (Intelligent Logistics for Innovative Product Technologies – ILIPT) that aims to rethink the automotive supply chain.

Design/methodology/approach

The authors conduct an exploratory research including an empirical multi‐market study, which embraces many significant passenger car models from a global vehicle manufacturer in relevant automotive markets. To provide a rich dataset, the authors utilize a combination of data collection techniques including interviews, contextual performance data and a detailed analysis of product offerings available from the vehicle manufacturer's regional web sites. This paper also shares the experience of a European Community Research Project benchmarking the results for the automobile industry.

Findings

In this paper, product variety in the auto industry is classified into four general categories. The empirical results suggest that the platform (most aggregated form of variety) follows the same logic worldwide while all the other product variety categories (in particular variants) are restricted in emerging markets and very refined in Europe. The benchmarking shows that the European variety offered exceeds the “appropriate” level of variety considered best in class by the ILIPT project while the emerging countries variety offered is below this level. This fact points to space for improvement in the product variety management of both supply chains.

Originality/value

This is a valuable empirical research study that examines the current behaviour of the auto product variety in significant markets and gives an overview where the variety is created world wide. A benchmarking analysis is also offered, which gives an idea of how far vehicle manufacturers are in terms of providing the “appropriate” level of variety.

Details

Benchmarking: An International Journal, vol. 16 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

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Article
Publication date: 20 April 2012

Antônio Márcio Tavares Thomé, Luiz Felipe Scavarda, Nicole Suclla Fernandez and Annibal José Scavarda

This paper aims to improve upon the highly dispersed sales and operations planning (S&OP) research by integrating the findings of existing studies to identify and measure…

Abstract

Purpose

This paper aims to improve upon the highly dispersed sales and operations planning (S&OP) research by integrating the findings of existing studies to identify and measure the size of the effect of S&OP on firm performance.

Design/methodology/approach

The methodology adopted was a systematic literature review of 271 abstracts and 55 papers. Three databases were selected for the search – Emerald, EBSCO, and ScienceDirect.

Findings

Although empirical evidence of the effects of S&OP in the supply chain is described, relatively few of the 55 papers reviewed estimate the effect of S&OP on firm performance. The research findings indicate a lack of unifying frameworks for the measurement of S&OP and constructs related to firm performance. The review offers partial evidence of the effect of S&OP on firm performance, suggesting the need for additional scientifically sound survey or case study research on S&OP.

Practical implications

Practitioners will benefit from insights related to the intermediate role of S&OP in mediating the effects of structural changes on firm performance. There is at least partial evidence that cross‐functional planning processes can mitigate the negative effect of misaligned organisational structures and contradictory incentives schemes on firm performance. Formal and informal communications between functions, networking and internal integrating roles can boost performance. Furthermore, internal alignment seems to facilitate supply chain integration with both suppliers and customers, particularly when inter‐organisational information systems favour supply chain integration.

Originality/value

This paper contributes to providing a better understanding of the role of S&OP as a determinant of firm performance in the supply chain.

Details

International Journal of Productivity and Performance Management, vol. 61 no. 4
Type: Research Article
ISSN: 1741-0401

Keywords

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Article
Publication date: 1 January 2009

Peter O'Neill, Annibal José Scavarda and Zhenhua Yang

This research seeks to undertake a comparative study of Chinese distribution centers (DCs) with UK DCs in order to explore the relationship between the supply chain…

Abstract

Purpose

This research seeks to undertake a comparative study of Chinese distribution centers (DCs) with UK DCs in order to explore the relationship between the supply chain, logistics and distribution functions, and the gap between the countries. The study has been undertaken in light of Chinese corporate standardization programs in distribution channels. The main goal of the standardization programs has been to create efficient supply chains to be able to control the flow of information, capital, product and other resources. The focus of the study was Fujian Province where the standardization program has meant that functional areas such as marketing and distribution are measured by key performance indicators (KPI), under specific evaluation keys. The study highlights benchmarked KPIs where supply chain entrepreneurship can be brought to bear.

Design/methodology/approach

The method used in this research is quantitative via a small scale sample. Questionnaires were sent to Chinese DCs in Fujian Province with additional quantitative information sought through telephone follow‐up.

Findings

The data have been analyzed and compared to UK DCs for inventory level, order lead‐times, customer segmentation, value‐added activities, and floor area utilization. DCs are a long way from internationally competitive best practice across complex product categories. This provides opportunity for entrepreneurial third party inventory storage and management. DCs also exhibits low transportation efficiency due to low vehicle loading factors, also affecting DC order lead‐time efficiency and value‐added activities. There is opportunity here for entrepreneurial activity in offering efficient (lean) and responsive (agile) third party transport services. There is also evidence of poor process management implying opportunity for the application of entrepreneurial consulting capability to resource and reengineer end‐end process chains.

Research limitations/implications

The research generalisability is limited due its small scale sample in a single Chinese province.

Practical implications

Despite a modernization program the implications of this study are that Chinese DCs are not ready for traditional international competition, but in the short‐term entrepreneurs may be able to design sustainable lean and agile supply chains that are at least as good as those in the UK.

Originality/value

The study's originality is its comparative benchmark of Chinese with UK DCs.

Details

Journal of Chinese Entrepreneurship, vol. 1 no. 1
Type: Research Article
ISSN: 1756-1396

Keywords

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Article
Publication date: 1 May 2007

Henrique Luiz Corrêa, Lisa M. Ellram, Annibal José Scavarda and Martha C. Cooper

To develop and propose a framework, termed here as the value package prism, for assessing the kinds of management processes and flexibility available in providing a range…

Abstract

Purpose

To develop and propose a framework, termed here as the value package prism, for assessing the kinds of management processes and flexibility available in providing a range of value packages (services and goods offering mix).

Design/methodology/approach

The literature is examined and a set of highly‐visible Latin‐American examples are presented to support the development of the proposed framework.

Findings

Provides an additional perspective to the traditional set of characteristics (intangibility, inseparability, heterogeneity, and perishability) for differentiating services and goods. The proposed framework (stockability, intensity of interaction, simultaneousness of consumption, and ease of performance assessment) and the value prism may be useful to operations managers in developing, planning, organizing, or controlling the production and delivery of services or goods.

Originality/value

Offers a new framework and an applied way to improve operations management by moving away from the extremes of pure services and pure goods to embrace how businesses compete and operate today, by delivering value packages. Provides an approach that facilitates operations managers' understanding and ability to manage substantial changes in the value packages offered to customers.

Details

International Journal of Operations & Production Management, vol. 27 no. 5
Type: Research Article
ISSN: 0144-3577

Keywords

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Article
Publication date: 9 November 2012

Fang Zhao, Annibal José Scavarda and Marie‐France Waxin

The purpose of this paper is to identify and study the key issues and challenges facing e‐government development from an integrative perspective, and to provide strategies…

Abstract

Purpose

The purpose of this paper is to identify and study the key issues and challenges facing e‐government development from an integrative perspective, and to provide strategies and policy recommendations to address them in a broad and holistic way.

Design/methodology/approach

To achieve a comprehensive understanding of the key issues in e‐government development, the authors took an integrative approach built on several existing theories and research. The authors conducted an empirical case study of Dubai. The data collection methods included documentary research; reviewing the major websites of Dubai government entities; and interviewing 22 e‐government stakeholders.

Findings

The authors have identified a variety of important issues and challenges facing e‐government development in Dubai. Of them, they focus on language issues on websites, e‐integration, uptake of e‐government services and the digital divide, and quality of Dubai e‐government websites and e‐services.

Practical implications

Given that Dubai was ranked the number one eCity in the Arab World and the eighteenth in the world in e‐government implementation, this insightful case study has wider implications. It contributes to a better understanding of the key issues in e‐government development in the Arab nations. The broad and holistic strategies developed through this study address the root causes of the issues, which could help governments not only in Dubai but also in other countries in their policy making.

Originality/value

To the authors’ knowledge, this is the first integrative and empirical study that explores the key issues and challenges in e‐government development through studying e‐government experiences of Dubai from both supply and demand perspectives.

Details

Information Technology & People, vol. 25 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Content available

Abstract

Details

Benchmarking: An International Journal, vol. 16 no. 3
Type: Research Article
ISSN: 1463-5771

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