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Article
Publication date: 24 August 2019

Recontextualizing Scandinavian practices in a Latin American regional office

Jacobo Ramirez and Anne-Marie Søderberg

The purpose of this study is to explore how Danish and Mexican communication and management practices are recontextualized at the Latin American office of a Scandinavian…

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Abstract

Purpose

The purpose of this study is to explore how Danish and Mexican communication and management practices are recontextualized at the Latin American office of a Scandinavian multinational corporation (MNC) located in Mexico.

Design/methodology/approach

A case study based on interviews, observations and company documents was conducted.

Findings

Well-educated Mexican middle managers appreciate the participative communication and management practices of Scandinavian MNCs, which transcend most experiences at local workplaces, but their interpretations and meaning system are influenced by the colonial legacy and political and socioeconomic context framing their working conditions.

Originality/value

This paper provides a contextualized analysis of a rich case study to further illustrate the challenges faced by MNCs in their quest to establish a regional office in a Latin American context and offers a theoretical model of the elements involved in complex recontextualization processes.

Propósito

El objetivo de este estudio fue explorar cómo las prácticas de comunicación y gestión Danesas y Mexicanas son recontextualizadas en la oficina latinoamericana de una empresa multinacional (EMN) escandinava, ubicada en México.

Diseño/metodología/enfoque

Se llevó a cabo un caso de estudio basado en entrevistas, observaciones y documentos de la empresa.

Hallazgos

Gerentes de mandos medios mexicanos, con educación superior aprecian las prácticas de comunicación y gestión participativa de la EMN escandinava, que trascienden en la mayoría de las experiencias en el lugar de trabajo local, pero sus interpretaciones y sistema de significado son influenciados por el legado colonial y el contexto político y socioeconómico que enmarcan sus condiciones de trabajo.

Originalidad/valor

Este artículo proporciona un análisis contextualizado de un caso de estudio para ilustrar más a fondo los desafíos que enfrentan las empresas multinacionales en su búsqueda por establecer una oficina regional en un contexto latinoamericano y ofrece un modelo teórico de los elementos involucrados en procesos complejos de recontextualización.

Objetivo

O principal propósito deste estudo foi explorar como as práticas de comunicação e gestão, tanto dinamarquesa quanto mexicana, são recontextualizadas no escritório latino-americano de uma multinacional escandinava (MNC) localizada no México.

Design/metodologia/abordagem

Foi realizado um estudo de caso baseado nas entrevistas, observações e nos documentos da empresa.

Conclusões

As gerentes intermediárias mexicanas, que são bem qualificados, apreciam a comunicação participativa e as práticas de gestão das multinacionais escandinavas, que superam a maioria das experiências existentes nos trabalho locais, mas suas interpretações e seu sistema de significação são influenciados pelo legado colonial e pelo contexto político e socioeconômico que enquadra as suas condições de trabalho.

Originalidade/valor

Este artigo fornece uma análise contextualizada de um estudo de caso completo, que visa ilustrar melhor os desafios que serão enfrentados pelas multinacionais na sua busca por estabelecer um escritório regional neste contexto latino-americano, além de oferecer um modelo teórico dos elementos envolvidos nestes complexos processos de recontextualização.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 18 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/MRJIAM-12-2018-0895
ISSN: 1536-5433

Keywords

  • Mexico
  • Denmark
  • Intercultural communication
  • Recontextualization
  • Recontextualización
  • Comunicación intercultural
  • Dinamarca
  • México
  • Recontextualização
  • Comunicação intercultural
  • Dinamarca
  • México

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Book part
Publication date: 1 January 2000

Tales of trial and triumph a narratological perspective on international acquisition

Martine Cardel Gertsen and Anne-Marie Søderberg

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Details

Advances in Mergers and Acquisitions
Type: Book
DOI: https://doi.org/10.1016/S1479-361X(00)01010-3
ISBN: 978-1-84950-061-6

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Article
Publication date: 1 November 2006

The HR function in large‐scale mergers and acquisitions: the case study of Nordea

Ingmar Björkman and Anne‐Marie Søderberg

The paper aims to report on an in‐depth study of the merger and acquisition processes involved in the creation of the leading financial services corporation in the Nordic…

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Abstract

Purpose

The paper aims to report on an in‐depth study of the merger and acquisition processes involved in the creation of the leading financial services corporation in the Nordic countries: Nordea. The purposes are, first, to describe the roles played by the HR function and examine the effects of the roles enacted by the HR function on how the workforces were managed and integrated in the post‐merger processes; second, to analyze issues influencing the changing roles played by the HR function in Nordea during the merger processes.

Design/methodology/approach

The data for this paper were collected mostly through 60 interviews with HR managers and top executives in Nordea. In addition to the interviews, access was provided to company‐internal material and consultancy reports concerning the HR function.

Findings

The paper finds that the Nordea case shows, on the one hand, typical problems in organizing and managing HR issues, but also illustrates, on the other, how the HR function is easily left with a secondary non‐strategic role in these processes.

Research limitations/implications

The paper shows that the general limitations of any single case analysis apply also to the present study.

Practical implications

The paper indicates that the communication of expectations both to and from the HR function may be particularly important in clarifying the roles the function is to play in the post‐merger process.

Originality/value

The paper offers unique insights into the roles played by the HR function in merger processes.

Details

Personnel Review, vol. 35 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/00483480610702719
ISSN: 0048-3486

Keywords

  • Acquisitions and mergers
  • Human resource management
  • Demark
  • Finland
  • Norway
  • Sweden

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Article
Publication date: 22 August 2008

Translating a management concept: diversity management in Denmark

Annette Risberg and Anne‐Marie Søderberg

The purpose of this study is to understand how the concept of diversity management is translated and adapted into the Danish societal context. The authors therefore seek…

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Abstract

Purpose

The purpose of this study is to understand how the concept of diversity management is translated and adapted into the Danish societal context. The authors therefore seek to answer these questions: to what extent do larger Danish companies experience a need to practice diversity management? Do they also have specific diversity policies? And how do these Danish companies discursively construct and manage diversity?

Design/methodology/approach

The authors surveyed 100 Danish firms and performed a discourse analysis of two frontrunner firms' diversity documents.

Findings

The Danish firms in the survey experienced a need for diversity management, but were somewhat reluctant to introduce diversity policies. The two frontrunner firms drew on a discourse of diversity as a business case intertwined with a discourse of social responsibility with focus on helping minority groups having difficulties accessing the job market. The findings indicate that concepts must be translated for the local context in order to be accepted by local actors.

Research limitations/implications

Further studies should look closer into local practices of diversity management to increase understanding of how this seemingly universal management concept is translated.

Originality/value

Danish society, which until recently was relatively homogeneous, forms a specific cultural context for diversity management that differs significantly from American and British multicultural societies.

Details

Gender in Management: An International Journal, vol. 23 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/17542410810897544
ISSN: 1754-2413

Keywords

  • Denmark
  • Equal opportunities
  • Gender
  • Discrimination

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Article
Publication date: 1 January 2010

Becoming an international man: Top manager masculinities in the making of a multinational corporation

Janne Tienari, Eero Vaara and Susan Meriläinen

The purpose of this paper is to address gender and management in contemporary globalization by focusing on the ways in which male top managers in a multinational…

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Abstract

Purpose

The purpose of this paper is to address gender and management in contemporary globalization by focusing on the ways in which male top managers in a multinational corporation (MNC) construct their identities in interviews with researchers.

Design/methodology/approach

Qualitative analysis based on interviews with virtually all top managers in the Nordic financial services company Nordea (53 men and two women).

Findings

It is found that becoming international induces a particular masculine identity for the top managers. In becoming international, however, their national identification persists. The unstability of the MNC as a political constellation leaves room for questioning the transnational identity offered.

Originality/value

This paper's findings suggest that in the global world of business, national identity can also be interpreted as something positive and productive, contrary to how it has been previously treated in feminist and men's studies literature.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 29 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/02610151011019200
ISSN: 2040-7149

Keywords

  • Globalization
  • Senior management
  • Work identity
  • Men
  • Multinational companies

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Article
Publication date: 4 April 2008

A cultural perspective on knowledge management: the success story of Sarkuysan company

Dilek Zamantılı Nayır and Ülkü Uzunçarşılı

The purpose of this paper is to demonstrate how effective knowledge management practices combined with a unique corporate culture have enabled the company Sarkuysan to…

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Abstract

Purpose

The purpose of this paper is to demonstrate how effective knowledge management practices combined with a unique corporate culture have enabled the company Sarkuysan to cope with the challenges it has faced throughout the years and made it an extremely successful company.

Design/methodology/approach

A company case was chosen to explain the influences of cultural determinants on the success of knowledge management. This objective was achieved by conducting several interviews with the top managers of the company.

Findings

The findings of the article are, that effective knowledge management practices combined with a unique corporate culture can enable companies to instill a lasting knowledge management culture.

Research limitations/implications

The article is based on a case study, which limits the possibility of making general conclusions. Whereas many studies discuss knowledge management primarily as an IT problem, this study focuses on the topic as a cultural issue.

Practical implications

Most current literature on knowledge management deals with multinational companies with Western management structures. This article describes how knowledge management is applied in an emerging market context, which does not necessarily share the culture, structures and ideals of the organizations on which current theories are based.

Originality/value

This article focuses on the concept of knowledge as a cultural issue, rather than a problem that can be solved by sophisticated information technology infrastructures. The paper deals with a firm from an emerging market/country, i.e. Turkey.

Details

Journal of Knowledge Management, vol. 12 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/13673270810859578
ISSN: 1367-3270

Keywords

  • Companies
  • Knowledge management
  • Business continuity
  • Storytelling
  • Turkey

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