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The article conceptualizes the dilemma between exploration and exploitation for flexible knowledge workers. At a time when work is fragmented and society is individualized, we consider, besides the strategies of organizations, also those of workers and the ways in which they move among organizations in an attempt to ‘get by’ between increased margins of autonomy and a lack of the resources necessary to pursue their passions and to fulfil their projects. Through analysis of the life stories of flexible knowledge workers and their relationships with the organizations for which they work, the article illustrates how flexible knowledge workers handle the tension between exploration and exploitation and how organizations resist their attempts. The purpose is to interpret the pervasiveness of individualization processes that prompt individuals to think of themselves as organizations, while human resource management claim that people are their most valuable resource but treat them as disposable workers.

In this introduction to the special issue we propose the main problems and issues that are addressed, namely, how the ambidextrous ideal in contemporary working life plays out at the individual level. Today, employees need to have the intellectual, social, and physical capacity, will, strength and ability to produce, execute, refine, and choose. But they also need to have the intellectual, social and physical capacity, will, strength and ability to experiment, search, and play. They need both be able to discipline themselves and “go crazy.” They need both focus and fantasy. They need to adhere to organizational norms and values, as well as challenge them. We discuss the challenges and problems that face the ambidextrous person, and why he or she cannot remain but an ideal character. At the end of this introduction, we outline the contributions of all authors who seek to explore in various ways how the ambidextrous employee comes into play in contemporary society and its human and organizational consequences.