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The purpose of this paper is to model how real estate strategies can add value to the core business, providing corporate real estate mangers with a tool to illustrate to corporate officers how real estate adds value to the firms.

The authors review previous research and interview 26 corporate real estate executives to examine what are common approaches to developing real estate strategies and measuring performance. They then model how real estate adds value to the firm and how that value can be measured.

Many firms do not recognize how real estate adds value to the business. While they may have a corporate real estate strategy, that strategy is often not developed in coordination with the overall business strategy. In addition, the performance measures being used by many companies focus solely on cost, not value added.

Corporate real estate's contribution to the core goal of wealth maximization can be modeled to illustrate the tangible and intangible effects real estate has financial performance. A structured approach to developing a real estate strategy in conjunction with the core business strategy, supported by a performance measurement system will allow corporate real estate executives to better communicate how corporate real estate is adding value to the firm.

Corporate real estate managers need better ways to illustrate, to corporate leaders, how they add value. This paper illustrates such a model with supporting operating decisions and performance measures.

The aim of this paper is to describe the creation process of the model for identifying the added value of corporate real estate management (CREM), implement the developed model in a case organisation and test whether it works in practice. Design/methodology/approach – The study is carried out using a constructive research approach, where the validity of the model built is tested through a single, but in‐depth, case study. Findings – The research presents the model for identifying the added value of CREM, the theoretical connections from the empirical research and practical implications of the developed model. Furthermore, the study presents the main step of a constructive research approach and examines the applicability of this research approach to real estate and facilities management‐related research. Practical implications – The model tested and developed in this research provides corporate real estate and facilities managers with the tools they need to identify their contribution to the wealth of the firm. The model also helps organisations to ensure the match between a company's business and real estate and facilities strategies. Originality/value – Previous research has not tested the model for identifying the value added by corporate real estate and facilities management (FM). The research approach of the paper, a constructive study, is also quite unfamiliar to and untested by real estate and FM researchers.

This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.

The starting point is the so‐called FM Value Map, which was presented in a recent article in Facilities by Per Anker Jensen in 2010. The article is a first result of the work in the EuroFM research collaboration group and is based on literature reviews of the most influential journals within the academic fields of facilities management (FM), corporate real estate management and business‐to‐business marketing.

Good relationship management and building on trust is shown to be equally important as delivering the agreed services.

Usually the concept of added value is discussed from a monodisciplinary point‐of‐view. The different backgrounds of the authors add value to an increased understanding of the added value of FM by comparing and testing different ways of conceptualising this issue. This is of great importance to FM research and evidence‐based FM as a sound basis for the long‐term recognition of FM.

To provide a review and classification of tools, techniques and methodologies, which are and could be used for measuring and identifying the success of corporate real estate and workplace management.

Review of previously published works on performance measurement and measurement models and empirical interviews with 26 corporate real estate executives to examine what are common approaches to measuring performance.

Provides information about the corporate real estate performance measuring methods and practices.

The conceptual framework is not an exhaustive list of methods and techniques. It is more like a first analytical review and classification of different kinds of methods, which could be developed over time.

A useful source of information and impartial analysis of methods for corporate real estate and workplace managers seeking ways to demonstrate their value to the core business of their firm.

Corporate real estate and workplace managers need better ways and tools to illustrate to the corporate leaders how they add value. This paper provides a review of such tools and offers practical help and guidance for using this kind of tools.

The work environment has been identified to influence employee satisfaction and work performance. In order to develop and provide work environments that meet the preferences of as many employees as possible, more information about user preferences and possible preference differences between different kinds of users is required. The purpose of this paper is to increase the understanding concerning office users' work environment preferences. The aim is to investigate whether there are differences in the preferences of office users based on their age, gender, their mobility, and whether they work individually or with others.

Office users' work environment preferences are studied through a survey directed to office employees. Statistical analysis is used in order to identify work environment preference differences between respondents of different age, gender, and the way they work.

The results indicate that there are differences between office users' work environment preferences concerning some characteristics of the work environment. The results show that the preferences vary both based on demographic issues such as age and gender as well as based on how they work.

The research is limited to the Helsinki Metropolitan Area, Finland, so the cultural context has to be taken into account when generalising the results.

The paper provides several stakeholders, such as user organisations, designers, consultants, and investors, valuable information on what kind of work environments office users prefer.

The paper aims to identify the differences and similarities in work environment preferences of office users of different age.

The paper analyses results of a preference survey answered by more than 1,100 office employees in Finland. The survey included questions concerning user preferences in terms of location, buildings, workspaces, and services. The analysis starts with a principal component analysis (PCA). The respondents are divided into five clusters based on their year of birth, and their responses are compared based on regression analysis. The identified differences are confirmed by discriminant analysis.

The study shows that there are differences in the work environment preferences of users of different age. Significant differences were found concerning personal services, commuting, collaboration, restaurant services, and adjustability of indoor climate. The study also identifies areas in which preferences between younger and older employees did not differ remarkably, such as privacy and the virtual environment.

While the study indicates that there are preference differences in the workforce as it currently exists, it does not explain whether the identified differences are connected to generations, or if they are simply a result of age and experience.

The paper includes findings that are valuable for all parties that are involved in designing and managing work environments.

The results give new insights on what office users of different age prefer in their work environments. The paper proposes that some general notions regarding generational differences in the workplace lack academic evidence, and presents results that suggest that the differences are not as significant as generally thought.

Corporate occupiers are among the important interest groups in the real estate business. The whole value network in the real estate sector, consisting of, e.g. developers, investors, and service providers depend on the occupier organizations and meeting their needs and preferences. The purpose of this paper is to investigate the methods applied by the parties in the real estate sector in identifying and evaluating office occupiers' needs and preferences regarding the physical, virtual, social as well as financial elements of the workplace.

Based on theme interviews with selected Finnish organizations, the applied methods for evaluating office occupiers' needs and preferences are analyzed and presented. The applicability of the methods is evaluated by a set of criteria based on a literature review and the interviewees' responses.

The paper presents an efficient and relevant evaluation of the applied methods in matrix form. Additionally, recommendations for the development of the methods are suggested.

Analyzing the occupiers' needs and preferences related to physical, virtual, social, and financial elements of offices requires applicable methods. The methods should enable the parties in the real estate sector to analyze the direction of the real estate markets as regards the different elements.

The paper provides a classification and analysis of the methods applied to identify office occupier organizations' needs and preferences. Suggestions for further development of the methods are presented enabling a comprehensive analysis of needs and preferences.