Search results

1 – 10 of 705
Article
Publication date: 8 August 2022

Joseph Lloyd Davies, Ruth Bagshaw, Andrew Watt, Paul Hewlett and Heidi Seage

This study aims to understand the perceived causes and consequences of weight gain within a secure psychiatric inpatient service in South Wales.

Abstract

Purpose

This study aims to understand the perceived causes and consequences of weight gain within a secure psychiatric inpatient service in South Wales.

Design/methodology/approach

A purposive sample of 12 staff members were interviewed. These interviews were transcribed verbatim and analysed using thematic analysis.

Findings

Three themes were identified, these were increasing demand for integrated physical health care, unhealthy lifestyles and weight gain viewed as a symptom of poor mental health.

Originality/value

It is a unique insight into the factors that contribute to obesity in a Welsh secure unit and adds to current understanding of the challenges of improving weight management services within this sector.

Details

The Journal of Mental Health Training, Education and Practice, vol. 18 no. 1
Type: Research Article
ISSN: 1755-6228

Keywords

Content available
Article
Publication date: 1 January 2008

Andrew Watts

Nicky Grist is probably best known as a former World Rally Championship (WRC) co-driver and for his achievements in the arena of world rallying. He is most closely associated with…

117

Abstract

Nicky Grist is probably best known as a former World Rally Championship (WRC) co-driver and for his achievements in the arena of world rallying. He is most closely associated with Colin McRae, for whom he was co-driver between 1997 and 2002, when together they won no fewer than 17 WRC events. He has also co-driven for Armin Schwarz and Juha Kankkunen, and is the second most successful co-driver in the history of the WRC. After a 14-year career in the WRC, and with a massive 21 World Rally victories to his credit, he founded the Nicky Grist Co-Driver Academy to help young codrivers wishing to make an impact in the sport. He has also formed NG Motorsports Ltd, a retail and wholesale supplier of motorsport products.

Details

International Journal of Sports Marketing and Sponsorship, vol. 9 no. 2
Type: Research Article
ISSN: 1464-6668

Article
Publication date: 1 April 1992

Priscilla Burnaby

Discusses a real‐life case study to illustrate discriminationagainst women in educational institutions. Analyses male and femalestudent responses and concludes that not only are…

Abstract

Discusses a real‐life case study to illustrate discrimination against women in educational institutions. Analyses male and female student responses and concludes that not only are men harder on women but also women are harder on other women. Therefore both men′s and women′s attitudes need to change so that all members of an organization can contribute to the best of their ability in a non‐combative and trusting environment.

Details

Industrial and Commercial Training, vol. 24 no. 4
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 1 December 2001

Ana Arias Terry

Electronic ink and reusable electronic paper technology are painting their way out of R&D labs and into the world of signage, e‐books, and other hand‐held devices. This paper…

2070

Abstract

Electronic ink and reusable electronic paper technology are painting their way out of R&D labs and into the world of signage, e‐books, and other hand‐held devices. This paper examines the evolving technology, the companies leading the efforts, and the possible applications and implications for publishing and academia. It offers some insights on market speculation from members of the professional and academic publishing community, industry analysts and venture capitalists. The paper concludes by making a few observations on current and future technological trends and their impact on the higher education market and society.

Details

Library Hi Tech, vol. 19 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 June 1906

Although there are contradictory reports in regard to the tinned meat scandal in America, there is not the least doubt that an appalling condition of things prevails, and to the…

Abstract

Although there are contradictory reports in regard to the tinned meat scandal in America, there is not the least doubt that an appalling condition of things prevails, and to the ordinary person who knows little or nothing of the extent to which food adulteration and other such malpractices exist in this country as well as elsewhere, such revelations as those which have recently been made by the daily press must come as a shock. To those whose duty it is to acquaint themselves with the nature and quality of the food supply of the people, the revelations are not so startling. The layman would hardly believe that the cases of obscure poisoning which repeatedly occur, sometimes resulting in death, and sometimes producing more or less severe attacks of illness, are largely due to the use of bad tinned foods. According to various reports from reliable sources, some of the practices in vogue at the Chicago packing houses are too disgusting to be given publicity to, but the malpractices which have been revealed in connection with the manufacture of tinned meat products, such as the use of diseased carcases, filthy offal and sweepings, putrid and decomposed meat artificially coloured and preserved with boric acid or some other chemical preservative, of potted ham made from mouldy flesh, of sausages made from the sweepings of the packing houses where it is the habit of the employees to expectorate freely on the floor, will tend to make people refuse to purchase any kind of tinned food, and unfortunately the manufacturer of good and wholesome products is sure to suffer. As might have been anticipated, denials as to the allegations made have been put forward and circulated, no doubt at the instance of persons more or less interested in the maintenance of the practices referred to. It has been alleged that protection is afforded to the consumer by certain labels, which read, “Quality Guaranteed, Government Inspected,” but it appears from recent official reports that this statement in reality means nothing at all, and affords no guarantee whatever—which is precisely what we should have expected. The absurdity and criminality of permitting the admixture of chemical preservatives with articles of food are well illustrated by these exposures, and we have more justification than ever in asking that our own Government authorities will make up their minds to take the action which has so long and so forcibly been urged upon them with respect to this form of adulteration.

Details

British Food Journal, vol. 8 no. 6
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 April 2004

Anthony Andrew and Michael Pitt

In 2003 HM Treasury published a revised “Green Book”, otherwise known as The Green Book Appraisal and Evaluation in Central Government – a technical guide, which is designed to…

1714

Abstract

In 2003 HM Treasury published a revised “Green Book”, otherwise known as The Green Book Appraisal and Evaluation in Central Government – a technical guide, which is designed to help decision makers appraise and evaluate capital expenditure decisions more effectively. Coincidentally, the RICS brought out its revised edition of the “Red Book”, now called The Appraisal and Valuation Standards, in March 2003. This paper looks at the development and recent changes to these documents particularly from the viewpoint of a public sector property practitioner involved in day‐to‐day appraisal.

Details

Journal of Property Investment & Finance, vol. 22 no. 2
Type: Research Article
ISSN: 1463-578X

Keywords

Article
Publication date: 28 November 2023

Nada Ghesh, Matthew Alexander and Andrew Davis

The increased utilization of artificial intelligence-enabled applications (AI-ETs) across the customer journey has transformed customer experience (CX), introducing entirely new…

Abstract

Purpose

The increased utilization of artificial intelligence-enabled applications (AI-ETs) across the customer journey has transformed customer experience (CX), introducing entirely new forms of the concept. This paper aims to explore existing academic research on the AI-enabled customer experience (AICX), identifying gaps in literature and opportunities for future research in this domain.

Design/methodology/approach

A systematic literature review (SLR) was conducted in March 2022. Using 16 different keyword combinations, literature search was carried across five databases, where 98 articles were included and analysed. Descriptive analysis that made use of the Theory, Characteristics, Context, Methods (TCCM) framework was followed by content analysis.

Findings

This study provides an overview of available literature on the AICX, develops a typology for classifying the identified AI-ETs, identifies gaps in literature and puts forward opportunities for future research under five key emerging themes: definition and dynamics; implementation; outcomes and measurement; consumer perspectives; and contextual lenses.

Originality/value

This study establishes a fresh perspective on the interplay between AI and CX, introducing the AICX as a novel form of the experience construct. It also presents the AI-ETs as an integrated and holistic unit capturing the full range of AI technologies. Remarkably, it represents a pioneering review exclusively concentrating on the customer-facing dimension of AI applications.

目的

随着人工智能应用程序 (AI-ET)在旅途中的使用不断增加, 消费者体验 (CX)得以转变, 引入了全新的概念形式。 本文旨在探索有关人工智能客户体验(AICX)的现有学术研究, 从中找出文献中的空白以及该领域未来研究的机会。

方法

本系统性文献综述(SLR)于2022 年 3 月开工。基于16 个不同的关键词组合, 本综述统共收录并分析了来自 5 个数据库98 篇文献, 采用理论-特征-背景-方法 (TCCM) 框架先后进行描述性分析和内容分析。

研究结果

该研究概述了 AICX 的现有文献, 开发了对已识别的 AI-ET 进行分类的类型学, 确定了现有文献中的空白, 并在 5 个关键新兴主题下提出了未来研究的机会:1. 定义和动态, 2 . 实施, 3. 结果和衡量, 4. 消费者视角, 5. 情境视角。

独创性

本研究建立了全新的视角看待 AI 和 CX 之间的相互作用, 引入了 AICX 这种新颖的体验构造形式, 还将 AI-ET 展示为一个集成了全方位人工智能技术的整体单元。 值得一提的是, 本文代表了一项专门关注人工智能应用面向客户维度的开创性综述。

Objetivo

La creciente utilización de aplicaciones habilitadas por inteligencia artificial (AI-ET) a lo largo del recorrido del cliente han transformado la experiencia del cliente (CX), introduciendo formas totalmente nuevas del concepto. Este artículo pretende explorar la investigación académica existente sobre la experiencia del cliente a través de la IA (AICX), identificando las lagunas en la literatura y las oportunidades para futuras investigaciones en este ámbito.

Diseño/metodología/enfoque

En marzo de 2022 se llevó a cabo una revisión bibliográfica sistemática (SLR). Utilizando 16 combinaciones diferentes de palabras clave, se realizó una búsqueda bibliográfica en 5 bases de datos en las que se incluyeron y analizaron 98 artículos. El análisis descriptivo que hizo uso del marco Teoría, Características, Contexto, Métodos (TCCM) fue seguido del análisis de contenido.

Resultados

El estudio ofrece una visión general de la bibliografía disponible sobre la AICX, desarrolla una tipología para clasificar las AICX detectadas, identifica lagunas en la literatura y plantea oportunidades para futuras investigaciones bajo cinco temas emergentes claves: 1. Definición y dinámica, 2. Implementación, 3. Resultados y medición, 4. Perspectivas del consumidor, 5. Lentes contextuales.

Originalidad/valor

El estudio establece una nueva perspectiva sobre la interacción entre la IA y la CX, introduciendo la AICX como una forma novedosa del constructo experiencia. También presenta las AICX como una unidad integrada y holística que capta toda la gama de tecnologías de la IA. Notablemente, representa una revisión pionera que se concentra exclusivamente en la dimensión orientada al cliente de las aplicaciones de la IA.

Article
Publication date: 1 October 2001

Anthony Andrew and Michael Pitt

Examines a practical problem that arises in the Depreciated Replacement Cost (DRC) valuation of specialised property assets, particularly those owned by Central Government and the…

1649

Abstract

Examines a practical problem that arises in the Depreciated Replacement Cost (DRC) valuation of specialised property assets, particularly those owned by Central Government and the National Health Service which are subject to capital charging. The DRC approach values the site on a market basis and the building on a cost basis, adjusted for obsolescence, and aggregates the two elements. The literature and most practitioners having tended to focus on the problems of the cost elements, aims to look more closely at the problems relating to the site valuation. Different approaches significantly affect the value and can also react perversely with other strands of Government policy. While the main focus here is on Central Government property assets, these throw into sharp focus issues which are of wider interest.

Details

Property Management, vol. 19 no. 4
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 1 March 2008

Elizabeth Payne, Andrew Watt, Paul Rogers and Mary McMurran

Life‐long trauma histories and PTSD symptoms in 26 life sentence prisoners detained in a British Category B prison were examined. Prisoners were categorised on the basis of…

Abstract

Life‐long trauma histories and PTSD symptoms in 26 life sentence prisoners detained in a British Category B prison were examined. Prisoners were categorised on the basis of whether index offence violence resulted in human fatality, and whether reactive or instrumental violence was used in the index offence. Symptom measures included the Impact of Events Scale ‐ Revised and the Posttraumatic Stress Diagnostic Scale. Eight prisoners (31%) met all DSM‐IV criteria for current PTSD diagnosis. Partial PTSD was common in the remaining prisoners. Number of PTSD symptoms was unrelated to both the act of killing and the nature of violence. The rate of trauma prior to index offences was positively related to intrusive, avoidant and hyperarousal symptoms attributed by the prisoners to their index offence. The results suggest that prior trauma sensitised prisoners' traumatic reactions to their offences.

Details

The British Journal of Forensic Practice, vol. 10 no. 1
Type: Research Article
ISSN: 1463-6646

Keywords

Article
Publication date: 1 February 2002

Anthony Andrew and Michael Pitt

In the current climate of outsourcing services the extent to which facilities managers make use of external contractors to supply property valuations and appraisals has grown…

1519

Abstract

In the current climate of outsourcing services the extent to which facilities managers make use of external contractors to supply property valuations and appraisals has grown significantly. In‐house facilities or property managers in the UK that are members of the Royal Institution of Chartered Surveyors (RICS) are bound to the use of the RICS Appraisal and Valuation Manual (the Red Book). This paper examines the roles of the Red Book for property professionals involved in the review of appraisal reports and contrasts it with the Uniform Standards of Professional Practice (USPAP) used in the USA. The paper concludes that the Red Book in its existing form may inhibit any appraisal review process that any organisation may try to implement.

Details

Journal of Property Investment & Finance, vol. 20 no. 1
Type: Research Article
ISSN: 1463-578X

Keywords

1 – 10 of 705