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Article
Publication date: 1 March 1993

Ven Sriram and Andrew M. Forman

As anecdotal evidence mounts that concerns over the environmentalfriendliness of products are heightening worldwide, there is a need toassess the importance of a product′s…

Abstract

As anecdotal evidence mounts that concerns over the environmental friendliness of products are heightening worldwide, there is a need to assess the importance of a product′s environmental attributes relative to its other attributes in consumers′ product choice decisions. Assesses and compares the trade‐offs among product attributes that American and Dutch consumers are willing to make for the sake of the environment, across three product categories. Survey research was conducted that examined attitudes regarding environmental protection and consumer choice criteria. Results suggest, based on conjoint analysis, that there are noteworthy differences between Americans and Dutch in how they value a product′s environmental attributes.

Details

International Marketing Review, vol. 10 no. 3
Type: Research Article
ISSN: 0265-1335

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Article
Publication date: 17 August 2015

Andrew M. Forman, Shawn Thelen and Terri Shapiro

Prior research has determined that consumers are opposed to services offshoring. The purpose of this paper is to determine the likelihood that consumers would choose a…

Abstract

Purpose

Prior research has determined that consumers are opposed to services offshoring. The purpose of this paper is to determine the likelihood that consumers would choose a domestic vs an offshore service provider if asked to pay more, wait longer, or sacrifice service quality.

Design/methodology/approach

The cost, time to wait, and quality of services provided (for two different services: taxes and customer service) were varied to determine respondent likelihood to choose a domestic as opposed to an offshore service provider when asked to pay more, wait longer, or sacrifice the quality of the service in return for access to a domestic service provider. Data were collected via survey research, using an internet panel.

Findings

Results of repeated measures analysis indicated that customer loyalty to the domestic service provider significantly decreased as the cost or time to interact with a domestic service provider increased or the quality of service provided by the offshore service provider increased.

Research limitations/implications

The research results signify that while customers, in general, may be opposed to services offshoring, they will “defect” or show less loyalty to the domestic service provider when asked to sacrifice time or money for that access. Respondents were asked to react to each trade-off as individual factors. Future research might combine these factors to determine interrelated tradeoffs.

Practical implications

The research results signify that while customers, in general, may be opposed to services offshoring, they will “defect” or show less loyalty to the domestic service provider when asked to sacrifice time or money for that access.

Originality/value

The paper extends research with regard to consumer reaction to service offshoring and provides insight into the trade-offs consumers might be willing to incur in return for access to domestic service providers. The paper is of value to practitioners and academic researchers.

Details

Journal of Service Management, vol. 26 no. 4
Type: Research Article
ISSN: 1757-5818

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Article
Publication date: 1 January 1978

The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the…

Abstract

The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the 1970 Act (which has been amended by the Sex Discrimination Act 1975) provides:

Details

Managerial Law, vol. 21 no. 1
Type: Research Article
ISSN: 0309-0558

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Article
Publication date: 1 February 1909

THE following abstract in tabular form has been prepared by some junior members of the Islington Public Libraries staff for the use of candidates in Section V. of the…

Abstract

THE following abstract in tabular form has been prepared by some junior members of the Islington Public Libraries staff for the use of candidates in Section V. of the Library Association Examination. It does not pretend to do more than set out the chief provisions of the various Public Libraries Acts in a clear manner, as an aid to the memorization of the principal powers and duties conferred upon library authorities. The whole of the Acts can be purchased through any bookseller for 1s. 4½d., and every student of librarianship is advised to procure them.

Details

New Library World, vol. 11 no. 8
Type: Research Article
ISSN: 0307-4803

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Book part
Publication date: 31 July 2013

Ann Scheck McAlearney, Jennifer Hefner, Julie Robbins and Andrew N. Garman

Despite hospitals’ efforts to reduce health care-associated infections (HAIs), success rates vary. We studied how leadership practices might impact these efforts.

Abstract

Purpose

Despite hospitals’ efforts to reduce health care-associated infections (HAIs), success rates vary. We studied how leadership practices might impact these efforts.

Design/methodology/approach

We conducted eight case studies at hospitals pursuing central line-associated blood stream infection (CLABSI)-prevention initiatives. At each hospital, we interviewed senior leaders, clinical leaders, and line clinicians (n=194) using a semi-structured interview protocol. All interviews were transcribed and iteratively analyzed.

Findings

We found that the presence of local clinical champions was perceived across organizations and interviewees as a key factor contributing to HAI-prevention efforts, with champions playing important roles as coordinators, cheerleaders, and advocates for the initiatives. Top-level support was also critical, with elements such as visibility, commitment, and clear expectations valued across interviewees.

Value/orginality

Results suggest that leadership plays an important role in the successful implementation of HAI-prevention interventions. Improving our understanding of nonclinical differences across health systems may contribute to efforts to eliminate HAIs.

Details

Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance
Type: Book
ISBN: 978-1-78190-633-0

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Book part
Publication date: 30 January 2013

Jacqueline A. Stefkovich, Kevin M. McKenna and Andrew L. Armagost

A charter school is a public school but without some of the constraints that bind public school leaders. On the other hand, charter schools are businesses, needing to find…

Abstract

A charter school is a public school but without some of the constraints that bind public school leaders. On the other hand, charter schools are businesses, needing to find space, market their “product,” and attract teachers who share their mission. This business aspect of education combined with a specifically articulated mission and somewhat greater freedom and flexibility in educating children can, and often does, raise the ethical stakes for administrators and teachers as they endeavor to provide leadership in charter schools. These issues are best addressed through examining standards and dispositions set forth by professional bodies as well as a consideration of the ethical frames of justice, care, critique, and the profession.

Details

Identifying Leaders for Urban Charter, Autonomous and Independent Schools: Above and Beyond the Standards
Type: Book
ISBN: 978-1-78190-501-2

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Book part
Publication date: 24 October 2018

Abstract

Details

Including a Symposium on Mary Morgan: Curiosity, Imagination, and Surprise
Type: Book
ISBN: 978-1-78756-423-7

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Book part
Publication date: 10 December 2018

Jakob Müllner and Igor Filatotchev

In this chapter, the authors review emerging literature on multidimensional, information age-related phenomena across different disciplines to derive common themes and…

Abstract

In this chapter, the authors review emerging literature on multidimensional, information age-related phenomena across different disciplines to derive common themes and topics. The authors then proceed to analyse recent developments in these fields to provide an interdisciplinary overview of the most disruptive challenges for multinational companies (MNCs) competing in the modern information age. These challenges include more efficient peer-to-peer communication between stakeholders, crowd-organisation, globalisation of value chains and the need to organise knowledge resources. The aim of the chapter is not to review all age research, but to identify fundamental uncertainties for MNCs and discuss strategies of tackling such information age phenomena from an international business perspective.

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Article
Publication date: 19 January 2015

Faisal Alazzaz and Andrew Whyte

The purpose of this paper is to address current knowledge gaps in off-site sub-element fabrication efficiency factors, by identifying an explicit relationship between…

Abstract

Purpose

The purpose of this paper is to address current knowledge gaps in off-site sub-element fabrication efficiency factors, by identifying an explicit relationship between productivity and employee empowerment.

Design/methodology/approach

The research is based on two engineering fabrication-yard case studies that investigate both qualitatively (via analysis of semi-structured interviews that incorporate a five-point Likert scale, with fabrication-product stakeholders), and also quantitatively (via assessment using SPSS statistical analyses to determine significance and trends in the data-set) the relationship between empowerment and productivity.

Findings

The results reveal a positive linear relationship in off-site construction between “employee empowerment factors” and, explicitly fabrication-yard “productivity-levels”. An especially strong and significant positive correlation is found to exist in resource development, worker involvement, process improvement, and task recognition as they refer to off-site construction productivity.

Practical implications

Most academic studies of off-site construction remain largely anecdotal and lack an empirical objective study; as a result, this (fabrication-yard) case-study research provides a useful approach to measure empirically the link between employee empowerment and productivity of off-site construction.

Originality/value

Employee empowerment in the construction industry has long been a focus of analyses; however, there remains a lack of consensus and very few studies into the direct relationship between employee empowerment on the one-hand, and productivity in off-site construction on the other-hand. It is argued here that the on-going new research undertaken in the present study will go beyond subjective opinion towards objective measurement of actual performance in off-site construction.

Details

Engineering, Construction and Architectural Management, vol. 22 no. 1
Type: Research Article
ISSN: 0969-9988

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Book part
Publication date: 11 August 2014

Charles Geisler and Ben Currens

Recreancy is a concept that received William R. Freudenburg’s studied attention. Freudenburg moved beyond its conventional meaning – shirking duty – to a larger realm of…

Abstract

Recreancy is a concept that received William R. Freudenburg’s studied attention. Freudenburg moved beyond its conventional meaning – shirking duty – to a larger realm of irresponsibility by public actors who breach a societal trust they assume. This research focuses on the issue of “Peak Farmland,” a rendering of global carrying capacity that, we suggest, qualifies for what Freudenburg called “privileged discourse” and possibly recreancy. Scholars identified with dematerialized progress argue that finite farmland in the face of increasing population will improve human welfare and spare land for nature. This iconoclasm presents an arena for testing academic probity with respect to global food security. After an overview of past carrying capacity debates, we summarize the “Peak Farmland” position of the dematerialization school and suggest an important blind spot: the dematerialization of the global land base itself. Gathering the results of multiple studies on land loss, we offer evidence that the world’s warehouse of productive land is not just peaking but eroding on a grand scale. Ignoring this form of dematerialization while proclaiming nearly unlimited carrying capacity for Earth’s denizens strains the meaning of responsible scholarship.

Details

William R. Freudenburg, A Life in Social Research
Type: Book
ISBN: 978-1-78190-734-4

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