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Open Access
Article
Publication date: 1 September 2023

Silvia Delladio, Andrea Caputo, Alessandro Magrini and Massimiliano Matteo Pellegrini

This study addresses current research gaps by integrating resilience literature with crisis management theories, focussing on SMEs. Specifically, the authors examine how the…

Abstract

Purpose

This study addresses current research gaps by integrating resilience literature with crisis management theories, focussing on SMEs. Specifically, the authors examine how the entrepreneurial decision-making process, via the interplay of causation and effectuation logic, impacts a firm's ability to respond to unpredictable events. This paper aims to present an investigation that seeks to unearth the potentially complex interplay between causation and effectuation logic in fostering organisational resilience, particularly in the face of unprecedented disruptions such as the COVID-19 pandemic.

Design/methodology/approach

This study includes the responses of 80 Italian entrepreneurs operating in the hospitality sector. The paper deployed a joint analysis through a partial least squares structural equation modelling technique (PLS-SEM) and a necessary condition analysis (NCA) to assess how the decision-making logics impact the entrepreneurs' decision when reacting to the pandemic.

Findings

The findings show that how entrepreneurs make decisions influence how they react to the crisis. Causation was found as a direct cause of resilience and preparedness, and effectuation was a direct cause of resilience and agility. Moreover, causation indirectly caused resilience through preparedness, and effectuation indirectly caused resilience through agility. Finally, both preparedness and agility are direct causes of resilience.

Practical implications

This research generated insights into why and how some SMEs respond more effectively to uncertainty than others. It provides actionable strategies that business owners and managers can employ to enhance their ability to withstand and recover from crises.

Originality/value

This study's originality and novelty lie in its empirical investigation of the roles of causation and effectuation logic in entrepreneurial decision-making and, consequently, their influence on SME resilience. Focused on the Italian hospitality sector, it provides unique insights into resilience strategies under severe, real-world conditions, contributing to theoretical development and practical applications in crisis management.

Details

Management Decision, vol. 61 no. 13
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 August 2016

Joohee Lee, Tim Rehner, Hwanseok Choi, Alan Bougere and Tom Osowski

The purpose of the paper is to extend prior research on the psychological effects of the Deepwater Horizon oil spill disaster by developing and testing a conceptual model in which…

Abstract

Purpose

The purpose of the paper is to extend prior research on the psychological effects of the Deepwater Horizon oil spill disaster by developing and testing a conceptual model in which exposure to the oil spill through clean-up activity, physical symptoms, worry about the impact of the oil spill on health, and the disruption of the gulf/ocean-related lifestyle were hypothesized as predictors of depressive symptoms.

Design/methodology/approach

The analysis included a randomly selected sample of 354 subjects from the three most Southern Mississippi counties. The Center for Epidemiologic Studies Depression Scale was used to measure depressive symptoms.

Findings

Results indicated that physical symptoms since the oil spill were related to depressive symptoms directly and indirectly through worry about the impact of the oil spill on health and the disruption of the gulf/ocean-related lifestyle. Worry about the impact of the oil spill on health was related to depressive symptoms directly and indirectly through the disruption of the gulf/ocean-related lifestyle.

Originality/value

Study results highlight that uncertainty and worry about the impact of the disaster played a critical role in understanding the psychological effects of the oil spill disaster, especially among coastal residents whose lifestyles were bound up with the gulf/ocean.

Details

Disaster Prevention and Management, vol. 25 no. 4
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 9 February 2010

Antonio Giangreco, Andrea Carugati and Antonio Sebastiano

This paper aims to advance the debate regarding the use of training evaluation tools, chiefly the Kirkpatrick model, in reaction to minimal use of the tools reported in the…

5911

Abstract

Purpose

This paper aims to advance the debate regarding the use of training evaluation tools, chiefly the Kirkpatrick model, in reaction to minimal use of the tools reported in the literature and the economic changes that have characterised the industrialised world in the past 20 years.

Design/methodology/approach

The main argument – the need to design new evaluation tools – emerges from an extensive literature review of criticism of the Kirkpatrick model. The approach is deductive; the argument emerges from extant literature.

Findings

The main findings of the literature review show that the major criticisms of the Kirkpatrick model, though rigorous, are not relevant in today's post‐industrial economy. Issues of complexity, accuracy and refinement, which are relevant in stable industrial organisations, must be revised in the new economic world.

Research limitations/implications

This paper is based on a literature review and presents a call for new research. As such, it is not grounded in original empirical evidence, beyond that presented in the cited articles.

Practical implications

The paper calls for training evaluation tools that align better with modern organisational reality. If the research community responds to this call, the results will benefit practitioners directly. This paper also presents practical advice about the use of existing evaluation techniques.

Originality/value

A new angle on criticisms of existing training evaluation systems does not reiterate classic criticisms based on logic and mathematics but rather takes a pragmatic and economic approach. Thus, this paper offers evidence of theoretically grounded paradoxes of the consequences of existing criticisms of training evaluation.

Details

Personnel Review, vol. 39 no. 2
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 20 July 2010

J. Andres Coca‐Stefaniak, Cathy Parker and Patricia Rees

Globalisation as a competitive marketing strategy can only offer a limited explanation for the behaviour of organisations. This is particularly applicable in the case of business…

12631

Abstract

Purpose

Globalisation as a competitive marketing strategy can only offer a limited explanation for the behaviour of organisations. This is particularly applicable in the case of business and marketing strategies for small and medium‐sized organisations in the retail sector. Terms such as “localisation” have been coined by researchers but the concept is yet to receive a valid interpretation as a marketing strategy from the perspective of the small retailer. This paper seeks first, to understand how “localisation” impacts on the business practices and marketing strategy of small retailers in Spain and Scotland. Second, the results should help lessen the gap between the concepts of globalisation and the localisation.

Design/methodology/approach

This explorative, comparative qualitative paper explores business practices and marketing strategies by small retail business owners in Seville (Spain) and Perth (UK) and the role of localisation, using three key themes – place, people and promotion.

Findings

This paper suggests that place attractiveness, word‐of‐mouth customer‐to‐customer marketing, customer service beyond simple product advice, community embeddedness and informal but meaningful interpersonal relations between shop owner and customers are some of the key pillars of the “localisation” strategic marketing approach pursued by small retailers in Perth and Seville. This indicates a counterbalance to globalisation.

Originality/value

The pursuit of a deliberate localisation approach by small retailers may be key to their sustainable competitiveness in the knowledge that these elements would not be easily replicated by larger or global retailers.

Details

International Journal of Retail & Distribution Management, vol. 38 no. 9
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 1 March 1993

Milo Nelson

A summary of OCLC's strategic plan that will guide the organization in the years ahead is set forth in a new brochure, “Journey to the 21st Century.”

Abstract

A summary of OCLC's strategic plan that will guide the organization in the years ahead is set forth in a new brochure, “Journey to the 21st Century.”

Details

OCLC Systems & Services: International digital library perspectives, vol. 9 no. 3
Type: Research Article
ISSN: 1065-075X

Article
Publication date: 1 August 1921

The third Annual Meeting of the Library Association to be held in Manchester should prove to be as profitable as the former meetings there. The manifold interests of the great…

Abstract

The third Annual Meeting of the Library Association to be held in Manchester should prove to be as profitable as the former meetings there. The manifold interests of the great cotton city, its activities, commercial and intellectual, its intense artistic life—so curiously at variance with its apparently materialistic atmosphere—its many libraries, some of them with real traditions; these things should go to make the 1921 meeting memorable.

Details

New Library World, vol. 24 no. 2
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 10 June 2020

Andrea Mendoza-Silva

Innovation is considered an important stage in the process of competitiveness of companies. While there is an extensive literature in the management and innovation field that…

7324

Abstract

Purpose

Innovation is considered an important stage in the process of competitiveness of companies. While there is an extensive literature in the management and innovation field that shows the characteristics that enhance a firm's ability to innovate, there is still no consensus on its determinants and nature. This study aims to advance the understanding of innovation capability (IC) by conducting a systematic review of relevant literature at the firm level.

Design/methodology/approach

The study reviews the literature by applying the categorization and contextualization of qualitative strategies. The study gathered 137 peer-reviewed papers from Scopus and Web of Science databases.

Findings

The papers were analysed and synthesized into an integrated framework that links IC with its internal and external determinants, and its consequences. In doing this, this study proposes directions for future investigations that might enlighten a better understanding of IC.

Practical implications

The study provides elements that can be useful during the design and implementation of innovative initiatives in a firm.

Originality/value

The paper jointly examines in the same model the nature, antecedents and consequences of IC. In the same vein, the framework provides the little-researched links between those themes in the IC literature.

Details

European Journal of Innovation Management, vol. 24 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 14 November 2016

Roberto Cigolini, Margherita Pero and Andrea Sianesi

The purpose of this paper is to outline the role of organizational and cultural tools to increase supply chain security within the intermodal rail and road industry. Three main…

Abstract

Purpose

The purpose of this paper is to outline the role of organizational and cultural tools to increase supply chain security within the intermodal rail and road industry. Three main research questions are set, regarding: what organizational and cultural tools are used by companies within the intermodal rail and road industry; how these tools impact on security performance; and what environmental factors trigger the use of each tool.

Design/methodology/approach

In total, 13 companies within the intermodal rail and road industry have been studied in detail through in-depth case studies.

Findings

Results suggest that organizational and cultural tools impact positively on supply chain security, by reducing collusion and both operative and planning mistakes. In particular, such tools mitigate the effect of lack of cooperation and communication between partners and of inadequate partners.

Practical implications

Results point out that the ability of organizational and cultural tools to increase supply chain security has not been fully exploited yet. Tools to mitigate the negative effects on security of inadequacy of partners are not popular or they are not considered as powerful enough, despite it has been highlighted as the most relevant causal factor of lack of security.

Originality/value

This paper introduces a thorough overview of the effects of cultural and organizational tools on supply chain security and a detailed study of these tools in the area of intermodal rail-and-road transport.

Details

The International Journal of Logistics Management, vol. 27 no. 3
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 2 February 2015

Jane Lucia Silva Santos and Andrea Valéria Steil

This paper aims to describe and analyze organizational learning processes and power dynamics during the adoption and use of an information system (IS) at a Brazilian public…

1020

Abstract

Purpose

This paper aims to describe and analyze organizational learning processes and power dynamics during the adoption and use of an information system (IS) at a Brazilian public organization.

Design/methodology/approach

A case study was chosen as the research method. Data were gathered from documents and interviews with key informants.

Findings

The results indicate the existence of two learning cycles during the adoption of the IS at the organization. In the first cycle, learning occurred only at the individual level. In the second cycle, cognitive and social processes of individual and group learning were associated with power dynamics, enabling learning at the organizational level. These results reveal a relationship between the organizational learning process and the specific modes of power, notably discipline, influence, force and domination.

Originality/value

The study presents empirical evidence about the conceptual relation between the organizational learning process and different forms of power in organizations. There has been limited empirical research on this topic worldwide to date, and none in the context of Brazilian organizations published in Brazil or abroad.

Details

The Learning Organization, vol. 22 no. 2
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 23 September 2014

Emil Urhammer

The purpose of the paper is to offer a new view on economic growth and use this view to add to the explanation of economic growth as a powerful agent that determines policies…

184

Abstract

Purpose

The purpose of the paper is to offer a new view on economic growth and use this view to add to the explanation of economic growth as a powerful agent that determines policies regarding urgent issues such as climate change, loss of biodiversity and pollution.

Design/methodology/approach

The study is based on analysis of scholarship and media, interviews and observations in a multi-sited ethnography of economic growth.

Findings

The article argues that the circulation of economic growth has contributed to a shaping of institutions and language to an extent where environmental policy proposals framed as harmful to economic growth can easily be rejected. Furthermore, the article offers an operationalisation of the term ecologisation by promoting a new inclusive language in decision-making.

Originality/value

The paper fills a gap in literature by offering an empirical philosophical take on economic growth and by offering a suggestion for the operationalisation of the term ecologisation.

Details

On the Horizon, vol. 22 no. 4
Type: Research Article
ISSN: 1074-8121

Keywords

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