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Article
Publication date: 19 June 2021

Andrea Ko, Péter Fehér, Tibor Kovacs, Ariel Mitev and Zoltán Szabó

This research aims to discuss the success of digital transformation focusing on the role of IT and management commitment in digitalization together with sectorial…

Abstract

Purpose

This research aims to discuss the success of digital transformation focusing on the role of IT and management commitment in digitalization together with sectorial relevance as influencing factors. According to the literature, these dimensions are key elements of digitalization, and there is no consensus on their decisiveness. The authors measure the success of digital transformation with the digital innovation. The research is part of ongoing work, in which the IT-related practice of Hungarian organizations has been explored on an annual basis since 2009.

Design/methodology/approach

The research methodology is a combined one; both qualitative and quantitative methods were applied including surveying digital transformation literature, interviews with key representatives of Hungarian organizations, developing a survey to collect quantitative data, data collection and processing with PLS-SEM.

Findings

The results revealed that the digital innovations are strongly determined by business, management commitment and, to a far lesser extent, by strategy. In the case of digital transformation, the role of IT departments and the services they provide are less relevant.

Research limitations/implications

The most important limitation of the research is the size and composition of the sample. Results do not present the situation of a specific industrial sector.

Originality/value

Digital technologies influence and disrupt practically every industry; the development of information and communication technology has changed economies all over the world. Decisive factors of digital transformations are widely researched, but there is no consensus about them. This research contributes to understanding the role of IT department and their services in this process together with leadership, sectorial relevance as influencing factors.

Details

International Journal of Innovation Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-2223

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Article
Publication date: 19 October 2020

Asefeh Asemi and Andrea Ko

The present study is aimed to determine the infoecology of scientific articles in the field of smart manufacturing (SM). The researchers designed a general framework for…

Abstract

Purpose

The present study is aimed to determine the infoecology of scientific articles in the field of smart manufacturing (SM). The researchers designed a general framework for the investigation of infoecology.

Design/methodology/approach

The qualitative and quantitative data collection methods are applied to collect data from the Scopus and experts. The bibliometric technique, clustering and graph mining are applied to analysis data by Scopus data analysis tools, VOSviewer and Excel software.

Findings

It is concluded that researchers paid attention to “Flow Control”, “Embedded Systems”, “IoT”, “Big Data” and “Cyber-Physical System” more than other infocenose. Finally, a thematic model presented based on the infoecology of SM in Scopus for future studies. Also, as future work, designing a “research-related” metamodel for SM would be beneficial for the researchers, to highlight the main future research directions.

Practical implications

The results of the present study can be applied to the following issues: (1) To make decisions based on research and scientific evidence and conduct scientific research on real needs and issues in the field of SM, (2) Holding the workshops on infoecology to determine research priorities with the presence of experts in related industries, (3) Determining the most important areas of research in order to improve the index of applied research, (4) Assist in prioritizing research in the field of SM to select a set of research and technological activities and allocate resources effectively to these activities, (5) Helping to increase the relationship between research and technological activities with the economic and long-term goals of industry and society, (6) Helping to prioritize the issues of SM in research and technology in order to target the allocation of financial and human capital and solving the main challenges and take advantage of opportunities, (7) Helping to avoid fragmentation of work and providing educational infrastructure based on prioritized research needs and (8) Helping to hold start-ups and the activities of knowledge-based companies based on research priorities in the field of SM.

Originality/value

The analysis results demonstrated that the information ecosystem of SM studies dynamically developed over time. The continuous conduction flow of scientific studies in this field brought continuous changes into the infoecology of this field.

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Article
Publication date: 3 April 2020

Tibor Kovács, Andrea and Krisztina Demeter

This study aims to investigate how measuring the lean practices–performance relationship could add value to businesses.

Abstract

Purpose

This study aims to investigate how measuring the lean practices–performance relationship could add value to businesses.

Design/methodology/approach

Case-study methodology was used for the quantitative analysis of self-assessed lean capability scores and key manufacturing performance indicators from a global consumer goods company. Up to 80 sites over 3 years were analysed. Partial least squares structural equation modelling (PLS-SEM) is used to analyse the lean implementation–performance relationship.

Findings

Results show that different performance areas may be affected differently and suggest that the measured relationship may depend on the reliability of the self-assessment.

Research limitations/implications

The research is based on the manufacturing sites of a single company, implementing the same lean methodology, producing similar products and using similar process technologies. This helps to control confounding variables but may limit the generalisability of the findings.

Practical implications

Practitioners can use the measurement method to improve lean-based performance-improvement projects. The study suggests that the PLS-SEM technique could improve the calibration of lean-practice self-assessment and could identify further areas for improvement.

Originality/value

Very few papers developed measurement methods for the effectiveness of lean-practice implementation using objective manufacturing performance data within a single multinational company.

Details

International Journal of Lean Six Sigma, vol. 11 no. 6
Type: Research Article
ISSN: 2040-4166

Keywords

Content available
Article
Publication date: 30 June 2020

Asefeh Asemi, Andrea Ko and Mohsen Nowkarizi

This paper reviews literature on the application of intelligent systems in the libraries with a special issue on the ES/AI and Robot. Also, it introduces the potential of…

Abstract

Purpose

This paper reviews literature on the application of intelligent systems in the libraries with a special issue on the ES/AI and Robot. Also, it introduces the potential of libraries to use intelligent systems, especially ES/AI and robots.

Design/methodology/approach

Descriptive and content review methods are applied, and the researchers critically reviewed the articles related to library ESs and robots from Web of Science as a general database and Emerald as a specific database in library and information science from 2007–2017. Four scopes considered to classify the articles as technology, service, user and resource. It is found that published researches on the intelligent systems have contributed to many librarian purposes like library technical services like the organization of information resources, storage and retrieval of information resources, library public services as reference services, information desk and other purposes.

Findings

A review of the previous studies shows that ESs are a useable intelligent system in library and information science that mimic librarian expert’s behaviors to support decision making and management. Also, it is shown that the current information systems have a high potential to be improved by integration with AI technologies. In this researches, librarian robots mostly designed for detection and replacing books on the shelf. Improving the technology of gripping, localizing and human-robot interaction are the main concern in recent librarian robot research. Our conclusion is that we need to develop research in the area of smart resources.

Originality/value

This study has a new approach to the literature review in this area. We compared the published papers in the field of ES/AI and robot and library from two databases, general and specific.

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Article
Publication date: 26 July 2019

Konstantinos Koronios, Athanasios Kriemadis and Andreas Papadopoulos

The purpose of this paper is to investigate issues relevant to service quality and propose a conceptual model addressing the convictions held by consumers in relation to…

Abstract

Purpose

The purpose of this paper is to investigate issues relevant to service quality and propose a conceptual model addressing the convictions held by consumers in relation to the service quality of sport services as regards spectators and their influence on sport consumption.

Design/methodology/approach

A quantitative method was used for the purpose of this study and 1,643 questionnaires were gathered and analyzed. The current research intended to employ an integrated service quality model within the scope of sport spectating. The model included five fundamental factors and they were examined in association with the behavioral intentions that spectators have. By combining all these factors and aspects, it was attempted to shape consumers’ general perception regarding quality in service. The model of the research considers quality in service to be a hierarchical construct comprising many dimensions and it is observed that service quality can be classified into five factors, all of which can be defined by a variety of corresponding sub-factors.

Findings

The outcomes showed that four of the suggested factors regarding quality (i.e. game quality, augmented service quality, interaction quality and outcome quality) had an important as well as favorable influence on sport consumption.

Research limitations/implications

The empirical evidence for this research is derived from one specific professional sport event (European Basketball League) and spectators who took part were from Greece. Future research could use a wider sample of sport events and the participation of spectators from various countries is necessary before such findings are generalized.

Originality/value

The present research provides a contemporary analysis of factors influencing sport spectators anticipated quality and their influence on sport consumption.

Details

Journal of Entrepreneurship and Public Policy, vol. 8 no. 1
Type: Research Article
ISSN: 2045-2101

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Article
Publication date: 5 February 2021

Andreas Walmsley, Ko Koens and Claudio Milano

This paper aims to undertake an ideal-typical analysis of the implications of overtourism on employment at the level of the destination.

Abstract

Purpose

This paper aims to undertake an ideal-typical analysis of the implications of overtourism on employment at the level of the destination.

Design/methodology/approach

The paper offers a theoretical analysis that uses as a starting point a traditional labour market model to explore the employment implications of a labour demand shock as a result of overtourism at a destination level. Although a theoretical exploration, examples are provided offering empirical support for the theoretical propositions.

Findings

Overtourism may lower nominal and real wages, further deepen divisions in an already divided labour market (particularly between local and migrant workers), increase productivity without its benefits accruing to the worker and result in deterioration of working conditions. The study also sets tourism employment within a broader politico-economic framework of neoliberalism.

Research limitations/implications

This study offers scope for further empirical testing of hypothesized relationships. It also provides a platform to adopt and adapt the theoretical propositions to suit different contexts.

Originality/value

This study uses overtourism as an ideal-type, combined with an analysis of the labour market to theorise the impacts of a labour demand shock.

过度旅游以及旅游工作者的就业结果: 对劳动力市场的影响

研究目的

就过度旅游对当地就业的影响进行理想类型分析。

研究设计

以传统劳动力市场模型为出发点, 对因过度旅游引起的劳动力需求冲击进而给当地就业带来的影响进行理论探索与分析。虽为理论探索, 本文也提供实证案例以支持有关理论观点。

研究结果

过度旅游可能会降低名义和实际工资, 造成本已分割的劳动力市场的进一步分割(特别是在当地和外地劳动者之间), 提高生产力但并不惠及其劳动者, 并导致工作环境恶化。本研究将旅游就业置于广义新自由主义政治经济框架下进行讨论。

研究原创性

将过度旅游作为一种理想类型, 并与劳动力市场分析相结合, 以理论化劳动力需求冲击所带来的影响。

研究影响

为进一步实证测试假设关系提供机会。为不同背景下采纳和适应有关理论观点提供平台。

El exceso de turismo y las repercusiones en el empleo turístico: Impactos en los mercados laborales

Propósito

Realizar un análisis típico-ideal sobre cómo la masificación turística de los destinos influye sobre el empleo.

Diseño

Un análisis teórico que utiliza como punto de partida el modelo de mercado laboral tradicional para explorar las implicaciones que la masificación de los destinos turísticos tiene sobre la demanda de trabajo. La investigación proporciona ejemplos que respaldan empíricamente las proposiciones teóricas.

Hallazgos

Los excesos turísticos tienden a reducir los salarios nominales y reales, a profundizar aún más las divisiones de un mercado laboral ya dividido (en particular entre los trabajadores locales y los migrantes), a aumentar la productividad sin que sus beneficios repercutan en el trabajador y a provocar un deterioro de las condiciones de trabajo. El estudio también sitúa el empleo en el sector del turismo dentro del marco político-económico, más amplio, del neoliberalismo.

Originalidad

Utiliza la masificación turística, como “ideal-típico”, junto con un análisis del mercado laboral turístico para teorizar sobre los impactos en la demanda laboral.

Implicaciones de la investigación

Ofrece la posibilidad de realizar más investigaciones empíricas a partir de las relaciones hipotéticas postuladas. Proporciona una plataforma para adoptar y adaptar las proposiciones teóricas para que se adecúen a diferentes contextos.

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Article
Publication date: 13 August 2018

Claudio Gnoli

The current debate between two theoretical approaches in library and information science and knowledge organization (KO), the cognitive one and the sociological one, is…

Abstract

Purpose

The current debate between two theoretical approaches in library and information science and knowledge organization (KO), the cognitive one and the sociological one, is addressed in view of their possible integration in a more general model. The paper aims to discuss these issues.

Design/methodology/approach

Personal knowledge of individual users, as focused in the cognitive approach, and social production and use of knowledge, as focused in the sociological approach, are reconnected to the theory of levels of reality, particularly in the versions of Nicolai Hartmann and Karl R. Popper (three worlds). The notions of artefact and mentefact, as proposed in anthropological literature and applied in some KO systems, are also examined as further contributions to the generalized framework. Some criticisms to these models are reviewed and discussed.

Findings

Both the cognitive approach and the sociological approach, if taken in isolation, prove to be cases of philosophical monism as they emphasize a single level over the others. On the other hand, each of them can be considered as a component of a pluralist ontology and epistemology, where individual minds and social communities are but two successive levels in knowledge production and use, and are followed by a further level of “objectivated spirit”; this can in turn be analyzed into artefacts and mentefacts. While all these levels are relevant to information science, mentefacts and their properties are its most peculiar objects of study, which make it distinct from such other disciplines as psychology and sociology.

Originality/value

This analysis shows how existing approaches can benefit from additional notions contributed by levels theory, to develop more complete and accurate models of information and knowledge phenomena.

Details

Journal of Documentation, vol. 74 no. 6
Type: Research Article
ISSN: 0022-0418

Keywords

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Article
Publication date: 11 July 2019

Andreas Andrikopoulos, Andreas Georgakopoulos, Anna Merika and Andreas Merikas

This paper aims to explore the effect of interlocking directorates on agency conflicts and corporate performance in the shipping industry.

Abstract

Purpose

This paper aims to explore the effect of interlocking directorates on agency conflicts and corporate performance in the shipping industry.

Design/methodology/approach

The authors use social network analysis to discover central nodes in the network of personal and corporate connections in an international sample of 110 listed shipping companies.

Findings

Assessing network structure, the authors find that the network of corporate leaders is denser than the network of shipping companies. The network of shipping companies is populated with many isolated nodes; the network of shipping executives and directors is populated with many cohesive groups in which the longest distance between two corporate leaders is two companies. The authors find that interlocking corporate leadership can help resolve agency conflicts in the shipping industry, bearing a negative effect on the magnitude of agency costs. The extent of leadership overlaps is associated with board size, financial leverage and profitability. The relationship between profits and interlocks is bidirectional, implying that interlocking directorates bear a positive effect on asset returns.

Originality/value

The authors map the relational structures in the social networks of companies and company leaders in the shipping industry and discover the cross-sectional determinants of interlocks in the shipping industry. The finding about the effect of interlocks on profitability and agency costs bears policy implications for the design of corporate governance in the shipping industry.

Details

Corporate Governance: The International Journal of Business in Society, vol. 19 no. 4
Type: Research Article
ISSN: 1472-0701

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Article
Publication date: 11 September 2020

Torbjørn Bjorvatn and Andreas Wald

With faster innovation and shorter product cycles, time pressure is a highly relevant factor affecting contemporary business processes. This study aims to extend prior…

Abstract

Purpose

With faster innovation and shorter product cycles, time pressure is a highly relevant factor affecting contemporary business processes. This study aims to extend prior research on the effects of velocity at the firm level by considering the effect of time pressure on knowledge transfer effectiveness (KTE) on the team level and the role of trust as a mediator of this effect.

Design/methodology/approach

We empirically assess the impact of time pressure on knowledge transfer effectiveness in teams. Further, we test the mediating effect of trust on this relationship. We study a sample of 285 project teams applying partial least squares structural equation modeling (PLS-SEM).

Findings

The authors find that time pressure is negatively associated with KTE. Moreover, trust among team members has a complementary mediating effect on this relationship. Thus, while trust is urgently needed for enhancing KTE under time pressure, time pressure reduces trust-building too.

Research limitations/implications

This study establishes empirically the importance of time pressure and trust as drivers of KTE in teams. The contribution connects the field of knowledge management to important streams in the wider business literature: organization studies, management, strategic management, project management, innovation etc. Whereas the model is parsimonious, it has high explanatory power and high generalizability to other contexts.

Practical implications

Team managers should take care to allow enough time for knowledge transfer within the team. This is particularly important when knowledge sharing is central, e.g. in innovation, development and change processes. If this is not possible, measures should be taken to maintain trust among team members.

Social implications

Effective knowledge management enhances the performance of business entities and public-sector organizations alike. Today, both the private and public sectors are under considerable pressure to increase both efficiency and effectiveness. Effective knowledge transfer within teams is a core capability to achieve this goal. More effective organizations result in more competitive private firms, more employment opportunities and improved public services to citizens.

Originality/value

Time pressure is an increasingly relevant factor in contemporary business but so far little explored in research. This study extends current knowledge by considering the effect of time pressure on KTE.

Details

Journal of Knowledge Management, vol. 24 no. 10
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 20 March 2017

Andrea Guizzardi, Marcello Mariani and Girish Prayag

This study aims to examine residents’ perceptions of environmental impacts and certification for the Milan World Expo 2015 as well as their overall attitude toward the mega-event.

Abstract

Purpose

This study aims to examine residents’ perceptions of environmental impacts and certification for the Milan World Expo 2015 as well as their overall attitude toward the mega-event.

Design/methodology/approach

A survey of Milan residents based on a convenience sample led to 221 useable questionnaires.

Findings

Residents perceived that the Expo will have minimal negative and positive environmental impacts. A minority of residents were aware of the environmental certification of the event. The less agreeable residents were with the perceived negative environmental impacts of the event, the more agreeable they were that a certification of event sustainability should limit the damage to the natural environment. Residents’ perceptions of the certification were positively related to their overall attitude toward the event.

Research limitations/implications

The findings cannot be generalized to other mega-events but have several managerial implications in relation to the need for information provision to residents and better communication of the certification by event organizers and planners.

Originality/value

Despite rising concerns about environmental issues related to hosting mega-events, there is no research on perceptions of a certification of event sustainability by residents.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 3
Type: Research Article
ISSN: 0959-6119

Keywords

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