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How will the relationship between patients, the service level and the geographic conditions in healthcare develop in the future? The task will be of great impact for location of new properties and the use of existing healthcare buildings. In order to improve healthcare space requirements, it is important to understand the expression “horizontal integrated care”. Defining terms will enhance the communication between providers, companies and individuals. The research also looks into the phenomenon of “local hospital”. The first step is to analyse these terms and describe the definitions from collected material obtained by a questionnaire, interviews and searches on the Web. The main issue is to give the conception a broad validity. This study gives a definition that can be shared by most parties in healthcare today and will enhance the communication in healthcare issues.

In this chapter, we explore the impact of socioemotional and financial wealth on the resource management of family firms. We use MoDo, a Swedish pulp and paper firm, covering three generations of owner-managers from 1873 to 1991, to grasp the shifting emphases on socioemotional and financial wealth in the management of the company. Identifying four strategic issues of decisive importance for the development of MoDo, we analyze the organizational values that guided the management of these issues. We propose that financial and socioemotional wealth stand for two different rationalities that infuse organizational values. The MoDo case illustrates how these rationalities go hand in hand for extended periods of time, safeguarding both financial success and socioemotional endowments. However, in a situation where the rationalities are no longer in line with the development of the industry context, the conflict arising between the two rationalities may have fatal consequences for the firm in question.

This paper highlights the need for future studies researching the subject of resilience in family firms on different levels.

This paper reviews the literature on resilience in family businesses.

Resilience has become more important due to the recent multiple crises, starting with the coronavirus pandemic, followed by high inflation and energy prices, partly resulting from the war in Ukraine. These multiple crises affect the family and the business level. Future research must account for multiple levels when addressing it, i.e. the individual, the team, the family, and the business level. Resilience has to encompass all levels to sustain family business continuity.

By giving an overview of the concept of resilience, taking the family's perspective, and suggesting future avenues of research, the paper contributes to the development of family business research.

On 9th June, 1994, Mr Hosea Bajakajian and his wife were preparing to board an Alitalia Airways flight departing Los Angeles bound for Syria (Mr Bajakajian's native land) and Cyprus via Rome. Prior to boarding, Mr Bajakajian was stopped by US Customs officers. Mr Bajakajian had not filed a currency report with customs stating that he was leaving the USA with more than $10,000 in his possession, a perfectly lawful act, but one requiring a report. When stopped, Mr Bajakajian was asked whether he had in excess of $10,000. He replied ‘No’. The lie would have worked, but for the fact that this particular Alitalia Airways flight was targeted by customs officers who were looking for hidden currency. The trained canine assigned to the task had alerted officers to Bajakajian's luggage. In the luggage officers found $230,192. Mr Baja‐kajian was given the opportunity to declare the US currency excess, but he stuck by his denial. A search of his personal belongings, as well as his wife's revealed an additional $127,012. Further searches brought the total to $357,144.

The COVID-19 pandemic and its related economic meltdown and social unrest severely challenged most countries, their societies, economies, organizations, and individual citizens. Focusing on both more and less successful country-specific initiatives to fight the pandemic and its multitude of related consequences, this chapter explores implications for leadership and effective action at the individual, organizational, and societal levels. As international management scholars and consultants, the authors document actions taken and their wide-ranging consequences in a diverse set of countries, including countries that have been more or less successful in fighting the pandemic, are geographically larger and smaller, are located in each region of the world, are economically advanced and economically developing, and that chose unique strategies versus strategies more similar to those of their neighbors. Cultural influences on leadership, strategy, and outcomes are described for 19 countries. Informed by a cross-cultural lens, the authors explore such urgent questions as: What is most important for leaders, scholars, and organizations to learn from critical, life-threatening, society-encompassing crises and grand challenges? How do leaders build and maintain trust? What types of communication are most effective at various stages of a crisis? How can we accelerate learning processes globally? How does cultural resilience emerge within rapidly changing environments of fear, shifting cultural norms, and profound challenges to core identity and meaning? This chapter invites readers and authors alike to learn from each other and to begin to discover novel and more successful approaches to tackling grand challenges. It is not definitive; we are all still learning.

A literature review revealed that none of the few longitudinal studies of enterprise content management (ECM) implementations focus on small and medium‐sized enterprises (SMEs). To contribute to this area, the purpose of this paper is to generate insights in relation to how SMEs can successfully promote implementation of ECM solutions.

The paper presents and analyses a longitudinal study of an ECM project.

The findings of the paper include a definition of a process model for ECM implementation in SMEs, identification of ten success factors related to ECM system implementation, and a definition of a new pattern for ECM technology development, compared to existing case studies.

Since it appears to be the first detailed study of ECM system implementation in SMEs, this paper provides a point of departure for future research in the use of ECM technology in SMEs.

Practitioners in SMEs preparing to engage in ECM projects may utilize the findings of the paper in relation to managing the implementation process and understanding various benefits that ECM systems can produce.

The paper represents a contribution to the sparse literature on ECM implementation. In fact, the case seems to be the first longitudinal study of ECM implementation in SMEs.

Provides a bibliography of CD‐ROM for librarians, covering case studies, costs, product evaluation guidelines, databases, CDI, downloading/copyright and CD vs. online, for use when making decisions about the adoption of CD‐ROM.

The purpose of this paper is to present a model concerning family business participation. The model can both be used to explain why somebody chooses to become a family business member and how family entrepreneurs act inside their firms. In this paper the author will present a holistic, socio-cultural and constructivist model concerning entrepreneurship behaviour.

The model is based on field theory or the perceptions of human behaviour presented by Kurt Lewin. However, the model is expanded to include modern system theories and family business aspects. The author sees family business participation as an emerging behaviour in a complex social system. The central concept or construct, to help the author understand this emerging behaviour, is the psychological life space of the individual. It is not only family that affects the life space. This life space is affected by the current life situation, the past activities as well as the potential aspirations or “dreams” about the future.

A holistic, socio-cultural and constructivistic model is developed. It starts from the notion of a “psychological life space” construct, suggested by Kurt Lewin. The author has developed the concepts further, thereby expanding the area concerning entrepreneurship and modern theories of human behaviour by adding environment and culture to the model. The temporal dimension can be divided into three parts: i.e. the past (experience), the present (real-time) and the future (aspirations). All actions and changes happen in the present, although they are affected by the past and the aspirations for the future. These three parts will continually affect the individual's decision making. In other words the life space is never static, but constantly changing over time Thus, an individual's choice to enter, expand or exit a family business can be explained by the complex relationship between realistic and unrealistic views of the past, present and the future.

It is only a model. However, it can cast new light on the understanding of how family businesses work and could transfer knowledge to the next generation of the family business.

A better understanding of the development of the complex behavioural patterns and factors behind entrepreneurial family formation is given. This enables the author to design methods to explore and analyse individual life spaces. If the author would have such methods, the author might be able to see how and why individuals’ behaviour becomes family entrepreneurially oriented, thereby giving use effective ways and new instruments to support growth and stability in our society.

The field theory, or as it has also been named, topological psychology, has been more or less forgotten for a long time, or overshadowed by other theories of human behaviour. However, according to Martin Gold (1999), Lewin has in recent years again become one of the most frequently quoted social researchers. The paper contributes in this process by applying it to a family business context.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.