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Article
Publication date: 31 December 2019

Anat Wilson and Minh Huynh

Mentor–mentee relationships are important for individual wellbeing, mental health, professional agency and confidence. In the context of an initial teacher education (ITE…

Abstract

Purpose

Mentor–mentee relationships are important for individual wellbeing, mental health, professional agency and confidence. In the context of an initial teacher education (ITE) programme, these relationships become a key factor. Pre-service teachers’ capacity to cope on a professional placement is closely linked to the quality of the mentoring relationship. The purpose of this paper is to identify the negative coping strategies used by pre-service teachers who struggle to cope in a school placement in Melbourne, Australia, highlighting the importance of providing quality mentorship.

Design/methodology/approach

A mixed-methods approach was used for the analysis of pre-service teachers’ coping on a teaching practicum and to identify common related beliefs. A total of 177 pre-service teachers, who have completed at least one supervised practicum participated in this study. The Coping Scale for Adults second edition (CSA-2) was administered alongside an open-ended questionnaire to identify frequently used coping styles and associated thoughts and beliefs.

Findings

The results show that pre-service teachers who favour non-productive coping strategies were more likely to express feelings of loneliness, pointed at poor communication with their mentor and described thoughts about leaving the teaching profession.

Originality/value

Using the Coping Scale for Adults in the context of practicum provides an insight into individual experiences. The implications of mentor–mentee relationships for individuals’ coping are highlighted. initial teacher education programs and schools have significant roles in supporting mentor–mentee relationships and practical supportive interventions are offered.

Details

International Journal of Mentoring and Coaching in Education, vol. 9 no. 1
Type: Research Article
ISSN: 2046-6854

Keywords

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Article
Publication date: 1 February 1978

DEREK F. STUBBS

An estimate is made of the connectivity of a mammalian neuron, i.e., the number of other neurons to or from which an average neuron directly connects. The value derived is…

Abstract

An estimate is made of the connectivity of a mammalian neuron, i.e., the number of other neurons to or from which an average neuron directly connects. The value derived is about 10. Some functional implications of the value of the connectivity are considered, particularly mental illness, epilepsy, and intelligence. The “length” and “width”, in terms of neurons, of a functional neural channel are discussed.

Details

Kybernetes, vol. 7 no. 2
Type: Research Article
ISSN: 0368-492X

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Book part
Publication date: 19 October 2020

Anat Rafaeli, Galit Bracha Yom Tov, Shelly Ashtar and Daniel Altman

Purpose: To outline recent developments in digital service delivery in order to encourage researchers to pursue collaborations with computer science, operations research…

Abstract

Purpose: To outline recent developments in digital service delivery in order to encourage researchers to pursue collaborations with computer science, operations research, and data science colleagues and to show how such collaborations can expand the scope of research on emotion in service delivery.

Design/methodology/approach: Uses archived resources available at http://LivePerson.com to extract data based in genuine service conversations between agents and customers. We refer to these as “digital traces” and analyze them using computational science models.

Findings: Although we do not test significance or causality, the data presented in this chapter provide a unique lens into the dynamics of emotions in service; results that are not obtainable using traditional research methods.

Research limitations/implications: This is a descriptive study where findings unravel new dynamics that should be followed up with more research, both research using traditional experimental methods, and digital traces research that allows inferences of causality.

Practical implications: The digital data and newly developed tools for sentiment analyses allow exploration of emotions in large samples of genuine customer service interactions. The research provides objective, unobtrusive views of customer emotions that draw directly from customer expressions, with no self-report intervention and biases.

Originality/value: This is the first objective and detailed depiction of the actual emotional encounters that customers express, and the first to analyze in detail the nature and content of customer service work.

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Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-727-8

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Book part
Publication date: 15 July 2009

Ella Miron-Spektor and Anat Rafaeli

Most anger research has adopted a within-person view, focusing on the effects of experienced anger on a person's feelings, cognition, and behavior. Less research has…

Abstract

Most anger research has adopted a within-person view, focusing on the effects of experienced anger on a person's feelings, cognition, and behavior. Less research has examined the effects of anger expressed by one person on other people in the workplace. We review available literature on the interpersonal effects of anger and propose a theoretical framework that addresses two main questions (1) What mechanisms can explain the effects of observed anger on other people? and (2) What factors may strengthen or attenuate these effects? We propose that observed anger affects observers’ performance via emotional and cognitive routes that are interrelated, and that this effect depends on the properties of the expressed anger, the situation in which the anger occurs, and the task being performed by the observer.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-84855-056-8

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Article
Publication date: 1 June 1905

In discussing the merits and demerits of infants' foods, it is impossible to avoid reference to the physiological problems connected with infantile digestion, because, of…

Abstract

In discussing the merits and demerits of infants' foods, it is impossible to avoid reference to the physiological problems connected with infantile digestion, because, of course, the whole question of suitability or otherwise turns upon the degree of digestibility of the preparations. Appearance and flavour, although of great importance in the case of adults generally, and invalids in particular, here play only a minor part.

Details

British Food Journal, vol. 7 no. 6
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 1 June 2001

Ned Kock, Robert Davison, Raul Wazlawick and Rosalie Ocker

The guest‐editors of the first Special Issue on E‐Collaboration provide an introduction to the issue. E‐collaboration is broadly defined as collaboration among individuals…

Abstract

The guest‐editors of the first Special Issue on E‐Collaboration provide an introduction to the issue. E‐collaboration is broadly defined as collaboration among individuals engaged in a common task using electronic technologies. A brief history of the evolution of e‐collaboration technologies is offered along with a discussion of research in the area. The paper concludes with a brief review of the contributions to the Special Issue and a look at one important future challenge for e‐collaboration researchers, the challenge of theoretical summarization.

Details

Journal of Systems and Information Technology, vol. 5 no. 1
Type: Research Article
ISSN: 1328-7265

Keywords

Content available
Book part
Publication date: 27 May 2021

Nolwenn Bühler

Abstract

Details

When Reproduction Meets Ageing
Type: Book
ISBN: 978-1-83909-747-8

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Book part
Publication date: 23 September 2019

Ido Davidovich

In this chapter, I analyze former US president Barack Obama’s foreign policy decision-making process during his two terms of presidency between the years 2008 and 2016…

Abstract

In this chapter, I analyze former US president Barack Obama’s foreign policy decision-making process during his two terms of presidency between the years 2008 and 2016. The analysis covers six decisions with an emphasis on decisions concerning conflicts that embodied a potential for the use of force.

Using the Applied Decision Analysis (ADA) method, I find that Barack Obama’s decision-making pattern in these decisions fits the poliheuristic decision theory, where the domestic politics dimension constitutes a non-compensatory dimension. By understanding President Obama’s use of the poliheuristic decision code, this study can offer an explanation to his willingness to use force in some cases, and his avoidance of the use of force in others.

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Article
Publication date: 1 January 1921

In discussing the merits and demerits of infants' foods, it is impossible to avoid reference to the physiological problems connected with infantile digestion, because, of…

Abstract

In discussing the merits and demerits of infants' foods, it is impossible to avoid reference to the physiological problems connected with infantile digestion, because, of course, the whole question of suitability or otherwise turns upon the degree of digestibility of the preparations. Appearance and flavour, although of great importance in the case of adults generally, and invalids in particular, here play only a minor part. Unfortunately the views of medical men are based mainly on clinical experience, and the teachings of pure physiology are of comparatively little help.

Details

British Food Journal, vol. 23 no. 1
Type: Research Article
ISSN: 0007-070X

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