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Article
Publication date: 28 December 2020

Buy now before it expires: a study of expiration date-based pricing

Cherouk Amr Yassin and Ana Maria Soares

Food waste and retail losses due to expiration dates are an important problem worldwide. Expiration date-based pricing (EDBP) is a price promotion technique consisting of…

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Abstract

Purpose

Food waste and retail losses due to expiration dates are an important problem worldwide. Expiration date-based pricing (EDBP) is a price promotion technique consisting of charging different prices for perishable product approaching expiration date. The authors explore the influence of EDBP on impulse buying (IB) and on cognitive dissonance.

Design/methodology/approach

A mall intercept survey in Egypt was used to test the proposed model.

Findings

The results show that, while EDBP does not affect IB, it impacts cognitive dissonance. In addition, cognitive IB impacts cognitive dissonance, while affective IB does not.

Practical implications

Results suggest that there is a need to reconsider the effects of EDBP and call for alternative strategies to promote products approaching its expiration date, including strategies based on environmental protection by reducing waste arguments rather than on the sales promotional framework.

Originality/value

In spite of the importance of understanding consumer behaviour with perishable goods, this topic has taken little or no attention in the literature. The results provide useful insights for understanding EDBP.

Details

International Journal of Retail & Distribution Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJRDM-10-2019-0328
ISSN: 0959-0552

Keywords

  • Cognitive dissonance
  • Expiration date-based pricing
  • Impulse buying
  • Perishable products

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Article
Publication date: 16 November 2019

Entertain me, I’ll stay longer! The influence of types of entertainment on mall shoppers' emotions and behavior

Maher Georges Elmashhara and Ana Maria Soares

The purpose of this paper is to provide a broader typology and inventory of recreational facilities and activities in shopping malls. The paper then investigates the…

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Abstract

Purpose

The purpose of this paper is to provide a broader typology and inventory of recreational facilities and activities in shopping malls. The paper then investigates the relation between the proposed entertainment types and shopper behavior both directly and indirectly by considering the mediation of shopper emotional states.

Design/methodology/approach

A survey-based study with a sample size of 484 mall shoppers is used to test the proposed model.

Findings

The results indicate that permanent entertainment predicts shopper satisfaction directly and indirectly when considering the emotional state of pleasure as a mediator. Moreover, findings indicate that permanent entertainment indirectly influences the desire to stay at the mall through pleasure and arousal. In addition, pleasure mediates the relation of temporary and special event entertainment with satisfaction and the desire to stay at the mall.

Practical implications

This study adds to a better understanding of the role of entertainment types in shopping malls. The study also reveals how each type of entertainment can enhance different emotions and behaviors. Practical suggestions to this end are offered.

Originality/value

There is a lack of studies taking into consideration the different types of entertainment in shopping malls. This study is among the first to examine the effects of each entertainment type on specific behavioral responses. Moreover, the study addresses the mediating role played by shoppers’ emotional states on the impact of entertainment types in satisfaction and desire to stay at the mall.

Details

Journal of Consumer Marketing, vol. 37 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JCM-03-2019-3129
ISSN: 0736-3761

Keywords

  • Entertainment
  • Shopper satisfaction
  • Emotional states
  • PAD scale
  • Shopping malls
  • Desire to stay

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Article
Publication date: 3 April 2018

Small businesses’ internationalization: International readiness in the context of Asian countries

Jose Carlos M. Pinho, Lurdes Martins and Ana Maria Soares

The purpose of this paper is to examine whether international readiness, including innovation, competition, technology-orientation and opportunity perception, impacts on…

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Abstract

Purpose

The purpose of this paper is to examine whether international readiness, including innovation, competition, technology-orientation and opportunity perception, impacts on internationalization of small businesses differently in Asian countries compared to the complete Global Entrepreneurship Monitor (GEM) sample.

Design/methodology/approach

This study uses data from the Adult Population Survey – GEM carried out in 69 countries yielding a cross-country total of 198,339 entrepreneurs. A binomial logit regression model is used to examine the data.

Findings

The results show that there are differences for Asian countries compared to the whole sample regarding innovation-related drivers. In Asian countries, for small businesses, internationalization is less sensitive to product innovation and to opportunities’ perception than for the rest of the countries.

Practical implications

This study has practical relevance as it provides numerous clues regarding the question of how small business (or new ventures) might enhance chances to become successful exporters.

Originality/value

This study addresses an area that is believed to be less studied. The study compares the proposed relationships between two data sub-samples that represent the Asian countries and the complete GEM sample. The paper concludes with a discussion of the main contributions and limitations and suggests future research avenues.

Details

Asia-Pacific Journal of Business Administration, vol. 10 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/APJBA-05-2017-0043
ISSN: 1757-4323

Keywords

  • Cross-cultural management
  • GEM data

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Article
Publication date: 16 April 2019

The impact of entertainment and social interaction with salespeople on mall shopper satisfaction: The mediating role of emotional states

Maher Georges Elmashhara and Ana Maria Soares

The purpose of this paper is to understand the role played by emotional states in the relationship between entertainment and social interaction with salespeople and…

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Abstract

Purpose

The purpose of this paper is to understand the role played by emotional states in the relationship between entertainment and social interaction with salespeople and shopper satisfaction.

Design/methodology/approach

The proposed model was tested using a survey-based study, with a sample size of 318 mall shoppers.

Findings

The results indicate that pleasure and dominance are mediators in the relationship between entertainment and social interaction with salespeople and mall shopper satisfaction. Moreover, regarding the direct relations, entertainment directly influences satisfaction, while social interaction does not.

Practical implications

The results have practical implications for mall managers and mall developers. Specifically, entertainment can be used to attract shoppers and to enhance their satisfaction with the overall shopping experience. Practical suggestions to this end are offered.

Originality/value

This study’s contribution is twofold: first, this study adds to research by addressing the gap in research regarding shopper emotional states. Specifically, it addresses the mediating role played by emotional states of shoppers on the impact of entertainment and social interaction in satisfaction. Second, the study concentrates on the role of salespeople by focusing on the social aspects of the interaction.

Details

International Journal of Retail & Distribution Management, vol. 47 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/IJRDM-06-2018-0112
ISSN: 0959-0552

Keywords

  • Social interaction
  • Entertainment
  • Emotional states
  • PAD scale
  • Shopper satisfaction
  • Shopping malls

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Article
Publication date: 3 July 2017

Linking intangible resources and export performance: The role of entrepreneurial orientation and dynamic capabilities

Albertina Paula Monteiro, Ana Maria Soares and Orlando Lima Rua

This research draws upon the resource-based view and the dynamic capabilities view’s premise that a firm’s resources and capabilities determine competitive advantage…

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Abstract

Purpose

This research draws upon the resource-based view and the dynamic capabilities view’s premise that a firm’s resources and capabilities determine competitive advantage. Specifically, the purpose of this paper is to develop and test a model entailing simultaneously the impact of intangible resources; and dynamic capabilities and entrepreneurial orientation on export performance.

Design/methodology/approach

Therefore, the authors developed a study based on a survey of 265 Portuguese exporting companies. Data were submitted to a multivariate statistical analysis and a linear regression model was applied in order to predict the influence of the intangible resources on export performance. The structural equations model was used for this purpose.

Findings

The results show that export performance is directly impacted by dynamic capabilities and entrepreneurial orientation. However, intangible resources do not have a significant direct impact on entrepreneurial orientation; they do have an indirect effect through the mediation of dynamic capabilities. These findings highlight the catalyst role of dynamic capabilities and entrepreneurial orientation, leveraging the role of intangible resources as antecedents of export performance. These findings are valuable inputs for exporting managers and public entities.

Originality/value

While previous authors have attempted to analyse certain aspects of this process (linkage between intangible resources and export performance), this research developed a framework that combines these ones with entrepreneurial orientation and dynamic capabilities.

Details

Baltic Journal of Management, vol. 12 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/BJM-05-2016-0097
ISSN: 1746-5265

Keywords

  • Export performance
  • Dynamic capabilities
  • Entrepreneurial orientation
  • Intangible resources

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Article
Publication date: 11 August 2014

Advertising in online social networks: the role of perceived enjoyment and social influence

Ana Maria Soares and José Carlos Pinho

The purpose of this study is to analyse the impact of perceived enjoyment in advertising response in online social networks (OSN). The authors propose and test a…

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Abstract

Purpose

The purpose of this study is to analyse the impact of perceived enjoyment in advertising response in online social networks (OSN). The authors propose and test a structural model explaining response to OSN advertisements embracing perceived enjoyment, social influence and advertising-related variables.

Design/methodology/approach

Data were gathered through the application of a structured questionnaire to a sample of 126 students of the same scientific area (marketing and communication studies).

Findings

The results validate the proposed model and support nine out of ten hypotheses. The study supports the role of perceived enjoyment as a predictor of both social identity and group norms. Furthermore, social identity and group intention have a positive impact on perceived advertisement relevance. Finally, group intention towards advertisements and perceived advertisement relevance have a positive impact on perceived advertisement value, which in turn impacts positively on response to OSN advertisements.

Research limitations/implications

The main limitation relates to the fact that the study mainly covered a population aged between 18-35 years old. Despite its relevance as a segment of OSN users, some caution needs to be taken in generalizing findings to a broader population.

Practical implications

These results provide important indications for firms aiming at fully exploiting the computer-mediated communication of OSNs. Specifically, we confirm the role of perceived enjoyment in reinforcing group dynamics and shaping group intentions towards advertising.

Originality/value

The main contribution of this study lies in the focus on perceived enjoyment as a predicting variable of social influence and advertising variables, thus impacting response to OSN advertisements.

Details

Journal of Research in Interactive Marketing, vol. 8 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JRIM-08-2014-001
ISSN: 2040-7122

Keywords

  • Advertising
  • Social networking sites
  • Social identity
  • Perceived enjoyment
  • Group norms

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Article
Publication date: 7 June 2011

Examining the technology acceptance model in the adoption of social networks

José Carlos Martins Rodrigues Pinho and Ana Maria Soares

The purpose of this paper is to provide an understanding of the process of new technology adoption, notably social networks (SN), relying on a specific model, the…

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Abstract

Purpose

The purpose of this paper is to provide an understanding of the process of new technology adoption, notably social networks (SN), relying on a specific model, the technology acceptance model (TAM).

Design/methodology/approach

The study applies a quantitative methodological approach by using a survey method. The data are collected from a sample of 150 university students. In order to test the proposed relationships, structural equation modelling was employed.

Findings

The results of this empirical study demonstrate that SN are relatively easy to use, as respondents quickly become skillful at using these technologies, finding them quite flexible to interact with. In terms of their attitudes, respondents find SN fun to use and enjoy using them. Perceived ease of use and perceived usefulness impact on attitude towards SN. Attitude, in turn, impacts on behavioral intention to use SN. Thus, the authors confirm the explanatory power of TAM in the adoption of SN.

Research limitations/implications

The study focuses on the parsimonious TAM model and its applicability to SN adoption. Another drawback pertains to the size of the sample.

Practical implications

A lot remains to be done to maximise the use of SN within a firm's context. For instance, a specific brand could target a specific group of users on Facebook and those potential customers who want to find detailed information about their products as services could be directed to the firm's official web site.

Originality/value

The relevance of this study is set against a lack of consistent, detailed research on the factors influencing the adoption of SNs.

Details

Journal of Research in Interactive Marketing, vol. 5 no. 2/3
Type: Research Article
DOI: https://doi.org/10.1108/17505931111187767
ISSN: 2040-7122

Keywords

  • Consumer behaviour
  • Social networks
  • Social networking sites
  • Technology acceptance model
  • Attitudes
  • Beliefs

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Book part
Publication date: 23 March 2017

Hegemonies, Politics, and the Brazilian Academy in Social and Environmental Accounting: A Post-Structural Note

Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of…

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Abstract

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

Details

Advances in Environmental Accounting & Management: Social and Environmental Accounting in Brazil
Type: Book
DOI: https://doi.org/10.1108/S1479-359820160000006001
ISBN: 978-1-78635-376-4

Keywords

  • Social and environmental accounting
  • sustainability
  • discourse theory
  • post-structuralism
  • emerging economies

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Case study
Publication date: 25 April 2014

New Lisbon Airport: Politics of a Mega-Project

Hans Huber

One can trace territorial planning for a New Lisbon Airport back to the post-Salazarian 1970s. In the new millennium, the project has encountered new obstacles such as…

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Abstract

One can trace territorial planning for a New Lisbon Airport back to the post-Salazarian 1970s. In the new millennium, the project has encountered new obstacles such as regional political movements and the post-2007 financial crisis that seriously challenged government plans. The case seeks to analyse the project in terms of space and time while comparing it with alternatives that emerged in the process of planning and politics.

Details

Indian Institute of Management Ahmedabad, vol. no.
Type: Case Study
DOI: https://doi.org/10.1108/CASE.IIMA.2020.000160
ISSN: 2633-3260
Published by: Indian Institute of Management Ahmedabad

Keywords

  • Privatization
  • Airports
  • Financial Crisis
  • Public Action
  • Spatial Planning

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Article
Publication date: 23 June 2020

Does formal and business education expand the levels of financial education?

Ana Luiza Paraboni, Fabricio Michell Soares, Ani Caroline Grigion Potrich and Kelmara Mendes Vieira

Financial education has become an essential component of the economic balance for families, and much is being discussed about the methods, which raise the levels of…

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Abstract

Purpose

Financial education has become an essential component of the economic balance for families, and much is being discussed about the methods, which raise the levels of financial education of the population. Thus, the overall objective of this study was to evaluate the effect of formal and business education on the level of financial education.

Design/methodology/approach

This research is characterized as a quasi-experimental study, with undergraduate students. As a data collection technique, a structured questionnaire was used.

Findings

The results confirm the importance of formal and business education, as well as gender, for the financial education of individuals. More specifically, being male and having contact with a greater number of financial disciplines increase the level of financial education of the individual.

Originality/value

This article demonstrated that the trajectory of the knowledge traversed by individuals within the same level of schooling is of paramount importance. The results show that formal and business education can improve the levels of financial education and reinforce the relevance of strategic actions in this area.

Details

International Journal of Social Economics, vol. 47 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/IJSE-09-2019-0596
ISSN: 0306-8293

Keywords

  • Formal education
  • Business education
  • Financial education
  • Financial literacy

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