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Article
Publication date: 4 September 2017

Abdulla Ahmed Al-Ali, Sanjay Kumar Singh, Moza Al-Nahyan and Amrik Singh Sohal

This paper aims to examine the influence of change leadership on organizational culture and change management practices in public-sector firms in the United Arab Emirates…

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Abstract

Purpose

This paper aims to examine the influence of change leadership on organizational culture and change management practices in public-sector firms in the United Arab Emirates (UAE). It also examines the mediating role of organizational culture on the interactions between leadership and change management programmes in the organization.

Design/methodology/approach

An empirical test of the hypotheses using confirmatory factor analysis and structural equation modelling were applied to data collected from 210 middle-management respondents of public-sector organizations in the UAE.

Findings

The findings suggest that change-oriented leadership has a positive and significant direct effect on planned change (ß = 0.20, p < 0.01) and a positive and significant but indirect effect on planned change (ß = 0.279, p < 0.01) and emergent change (ß = 0.262, p < 0.01) change. Furthermore, hierarchical culture was found to positively and significantly impact directly on both planned (ß = 0.480, p < 0.001) and emergent (ß = 0.245, p < 0.01) change management in the UAE public-sector service organizations.

Practical implications

Based on the study’s findings, the role of the hierarchical culture in effecting change in the UAE public-sector organizations provides new and significant insights into the research literature on organizational culture as regards change management issues and the challenges facing these organizations.

Originality/value

The study makes a significant original contribution toward knowledge on the management of organizational change in UAE public-sector service organizations. It has practical implications for managers and leaders confronting organizational change management in the UAE.

Details

International Journal of Organizational Analysis, vol. 25 no. 4
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 25 May 2021

Saima Ahmad, Talat Islam, Amrik Singh Sohal, Julie Wolfram Cox and Ahmad Kaleem

This paper develops and tests a model for managing workplace bullying by integrating employee perceived servant leadership, resilience and proactive personality…

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Abstract

Purpose

This paper develops and tests a model for managing workplace bullying by integrating employee perceived servant leadership, resilience and proactive personality. Specifically, this paper explores servant leadership as an inhibitive factor for workplace bullying, both directly and indirectly in the presence of employee resilience as a mediator. It further explores whether proactive personality moderates the indirect relationship.

Design/methodology/approach

This is an empirical study based on analysis of survey data collected from 408 employees working in services and manufacturing sector organisations in Pakistan. Structural equation modelling was used to test the research model.

Findings

Structural equation modelling results support the proposition that servant leadership helps in discouraging workplace bullying, both directly and indirectly, in the presence of employee resilience as a mediator. However, employee proactive personality moderates this process, such that the association between resilience and workplace bullying is stronger for individuals with high proactive personality.

Research limitations/implications

This study's findings illuminate the strong potential of servant leadership for managing workplace bullying. This potential is attributed to positive role modelling in the workplace, which may assist in building followers' resilience. This study provides evidence to support the importance of leadership in the process by which employees develop better psychological resources to combat bullying at work.

Originality/value

This is the first study that examines the direct relationship between servant leadership and bullying at work. In addition, this study introduced the mediating effect of resilience and the moderating effect of proactive personality on this relationship.

Details

Personnel Review, vol. 50 no. 7/8
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 31 January 2020

Saima Ahmad, Amrik Singh Sohal and Julie Wolfram Cox

While research on the influence of ethical and unethical behaviour on employee well-being abound, we still know little of how well-being is shaped under the dual positive…

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Abstract

Purpose

While research on the influence of ethical and unethical behaviour on employee well-being abound, we still know little of how well-being is shaped under the dual positive and negative behavioural influences in the workplace. To address this limitation, this paper aims to investigate the relative effects of ethical behaviour of leadership and unethical bullying behaviour on employee well-being through the application of the conservation of resources theory.

Design/methodology/approach

This study was conducted in the context of Pakistan by seeking views of 330 employees in academic work settings.

Findings

The data analysis revealed that occurrence of unethical behaviour plays a more potent role than ethical behaviour in shaping employee well-being. These findings lend support to the conservation of resources theoretical perspective by reiterating the salience of resource loss over resource gain in shaping employee well-being.

Originality/value

This study offers a new insight into the management literature by highlighting that combating workplace bullying not only conserves employee well-being, but also allows organisations to capitalise more fully on the positive process enabled by leadership.

Details

European Business Review, vol. 32 no. 2
Type: Research Article
ISSN: 0955-534X

Keywords

Content available
Article
Publication date: 1 February 2016

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Abstract

Details

Journal of Manufacturing Technology Management, vol. 27 no. 1
Type: Research Article
ISSN: 1741-038X

Article
Publication date: 10 October 2016

AlShaima Taleb Taleb Hussein, Sanjay Kumar Singh, Sherine Farouk and Amrik S. Sohal

This paper aims to examine a research model that links knowledge sharing enablers, processes and outcome dimensions in law enforcement in the United Arab Emirates (UAE)…

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Abstract

Purpose

This paper aims to examine a research model that links knowledge sharing enablers, processes and outcome dimensions in law enforcement in the United Arab Emirates (UAE). It attempts to examine the impact of knowledge self-efficacy and top management support on knowledge donating and collecting. It also attempts to examine the effect of these two aspects of knowledge sharing on firm innovation capability.

Design/methodology/approach

This study used a quantitative approach, with data collected by questionnaire from 685 police officers in a law enforcement agency in the UAE.

Findings

Knowledge self-efficacy and top management support have a positive impact on knowledge donating and collecting. Only knowledge collecting, however, had a positive effect on firm innovation capability.

Research limitations/implications

The study has significant academic and practical implications. It supports a previous research model that links enablers, processes and outcomes of knowledge sharing, and confirms them in the context of law enforcement in the UAE. It could also help law enforcement agencies to promote a knowledge sharing culture to support innovation in the UAE.

Originality/value

The research model is likely to be particularly valuable in knowledge-intensive organizations such as the law enforcement sector. Knowledge sharing is often overlooked by organizations in the UAE because there has to date been little research in this field.

Details

Journal of Workplace Learning, vol. 28 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 11 August 2021

Amrik Sohal, Tharaka de Vass, Prakash Singh, Shahid Al Balushi, Abdullah Said Al Hajri, Yahya Al Farsi and Rashid Al Arbi

Healthcare provision is costly, and patient expectations are increasing. Lean implemented within healthcare settings is one possible solution for dealing with this issue…

Abstract

Purpose

Healthcare provision is costly, and patient expectations are increasing. Lean implemented within healthcare settings is one possible solution for dealing with this issue, with much of the current research in this respect mostly focused on developed countries. The research examines the applicability of lean in the healthcare sector of a developing country, specifically Oman.

Design/methodology/approach

Interviews were conducted with 32 individuals representing four public sector hospitals, along with two major hospital suppliers and the Ministry of Health. The readiness of lean thinking was assessed against seven criteria. Data were then analyzed thematically.

Findings

The authors found that Oman's healthcare sector is strong on leadership support, understanding value and customer groups, ability to undertake an end-to-end process view and engaging in the required training for lean. Interviewees showed awareness of the challenges, including aligning lean with the strategic agenda of healthcare settings, aligning measurement and reward systems to lean thinking and matching demand and capacity levels. The authors conclude that Oman's healthcare sector is ready for widespread application of lean, and if executed successfully, will generate strong strategic and operational outcomes.

Originality/value

This paper provides evidence of the applicability of lean in a very different context to the one that has been generally reported in the literature. The authors propose that lean thinking can be applied in countries and regions with similar cultural contexts such as the Middle East.

Details

Industrial Management & Data Systems, vol. 121 no. 11
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 24 June 2019

Sajad Fayezi, Andrew O’Loughlin, Ambika Zutshi, Amrik Sohal and Ajay Das

The purpose of this paper is to investigate the impact of behaviour-based and buffer-based management mechanisms on enterprise agility using the lens of the agency theory.

Abstract

Purpose

The purpose of this paper is to investigate the impact of behaviour-based and buffer-based management mechanisms on enterprise agility using the lens of the agency theory.

Design/methodology/approach

This study is based on data collected from 185 manufacturing enterprises using a survey instrument. The authors employ structural equation modelling for data analysis.

Findings

The results of this study show that buffer-based mechanisms used for dealing with agency uncertainty of supplier/buyer not only have a positive impact on agility of enterprises, but are also contingent on the behavioural interventions used in the relationship with a supplier/buyer. Behaviour-based mechanisms also positively impact enterprise agility through mitigating the likelihood of supplier/buyer opportunism.

Practical implications

This study demonstrates that buffer- and behaviour-based management mechanisms can be used as complementary approaches against agency uncertainties for enhancing enterprise agility. Therefore, for enterprises to boost their agility, it is vital that their resources and capabilities are fairly distributed across entities responsible for creating buffers through functional flexibility, as well as individuals and teams dealing with stakeholder engagement, in particular, suppliers and buyers.

Originality/value

The authors use the lens of the agency theory to assimilate and model characteristic agency uncertainties and management mechanisms that enhance enterprise agility.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 1
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 1 January 1992

Amrik S. Sohal and Mohini Singh

Advanced Manufacturing Technologies (AMTs) present a majorchallenge for managers; that is, the successful adoption andimplementation of AMT and the translating of…

Abstract

Advanced Manufacturing Technologies (AMTs) present a major challenge for managers; that is, the successful adoption and implementation of AMT and the translating of technical benefits into business benefits in the marketplace. There are many factors that are critical to achieving this success. The authors discuss the key success factors and highlight some of the common problems experienced by firms during the planning and implementation of AMT.

Details

Logistics Information Management, vol. 5 no. 1
Type: Research Article
ISSN: 0957-6053

Keywords

Article
Publication date: 28 June 2021

Voon-Hsien Lee, Pik-Yin Foo, Garry Wei-Han Tan, Keng-Boon Ooi and Amrik Sohal

This research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance…

Abstract

Purpose

This research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance (PIP) among small and medium-sized manufacturing enterprises (SMMEs) in Malaysia.

Design/methodology/approach

This is a quantitative study in which 163 valid responses were empirically collected from SMMEs in Malaysia via self-administered structured questionnaires.

Findings

Performing a partial least squares–structural equation modelling analysis, the findings revealed that the relationships between SCQM, OLC and PIP are positive and significant. Moreover, OLC partially mediates the relationship between SCQM and product innovation. Serving as a practical guideline, the results of this study stress the fact that managers of SMMEs need to look into the role-specific context of the firm before determining which practices would be effective for their companies.

Originality/value

The value-added additional testing of the mediating effect of OLC is the highlight of this study. This research represents another leap towards redefining and advancing SCQM, especially for SMMEs in the Asian context.

Details

Industrial Management & Data Systems, vol. 121 no. 10
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 July 2006

Jiang Feng, Daniel I. Prajogo, Kay Chuan Tan and Amrik S. Sohal

The purpose of this paper compares the experience of organizations in Australia and Singapore with respect to the multidimensionality of TQM and its relationship with…

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Abstract

Purpose

The purpose of this paper compares the experience of organizations in Australia and Singapore with respect to the multidimensionality of TQM and its relationship with quality performance and innovation performance.

Design/methodology/approach

A survey was initially conducted in Australia and replicated in Singapore using the same questionnaire. We obtained a total of 252 responses, 194 from Australia and 58 from Singapore. The respondents were all middle and senior management who had experience and understandings of their organizations' quality management and innovation activities.

Findings

Results of the survey cross‐validate that TQM practices take place along several dimensions. Relatively more organic dimensions such as leadership and people management are related more to innovation performance, whilst more mechanistic dimensions such as customer focus and process management are significantly related to quality performance.

Research limitations/implications

Relatively small sample size, especially that from Singapore limits the generalisation of the findings.

Practical implications

The paper supports the compatibility of the best practices modelled in both Malcolm Baldrige National Quality Award (MBNQA) and Singapore Quality Award (SQA).

Originality/value

The paper presents a comparative analysis on TQM and innovation between the two countries in terms of both descriptive and structural relationships. Specifically, it confirms the construct validity and criterion validity of TQM practices presented in the earlier studies using scientific method.

Details

European Journal of Innovation Management, vol. 9 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

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