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Article
Publication date: 31 August 2021

Ammar Javed and Zia Khan

This study investigates the mediating role of brand love in two important relationships: first, corporate social responsibility (CSR)–word-of-mouth (WoM) intentions and…

Abstract

Purpose

This study investigates the mediating role of brand love in two important relationships: first, corporate social responsibility (CSR)–word-of-mouth (WoM) intentions and second, corporate ability (CA)–WoM relationships.

Design/methodology/approach

Data were collected with a sample of 359 respondents, and partial least squares-based structural equation modeling was utilized for data analysis.

Findings

The research reveals interesting findings as brand love fully mediates the CSR–WoM relationship, whilst it partially mediates the CA–WoM relationship.

Practical implications

The results demonstrate that cellular service firms should strive to create brand love. This is because CSR investments can be diligently translated into WoM intentions through brand love.

Originality/value

The proposal and validation of brand love as a mediator in CSR–WoM and CA–WoM relationships in the cellular service context of a South Asian market is the key contribution of this research.

Details

South Asian Journal of Business Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-628X

Keywords

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Article
Publication date: 24 November 2020

Ammar Javed and Zia Khan

This study aims to highlight important marketing strategies within the context of a highly competitive emerging market with few points of difference because of service…

Abstract

Purpose

This study aims to highlight important marketing strategies within the context of a highly competitive emerging market with few points of difference because of service homogeneity. Drawing upon the social identity and self-expansion theories, this research explores the role of corporate social responsibility (CSR) and discounts and packages offers (DPO) as determinants of purchase intentions. The understudied mediating role of brand love is investigated in the CSR–purchase intentions and DPO–purchase intentions relationships, with relationship age as a moderating variable for the two relationships.

Design/methodology/approach

Data from 359 valid responses from customers of cellular service firms in Pakistan were analyzed using partial least squares-based structural equation modeling.

Findings

The findings show that brand love partially (albeit a weaker relationship) mediates the CSR–purchase intentions relationship. Brand love also partially (albeit a stronger relationship) mediates the DPO–purchase intentions relationship. The moderating role of relationship age is not established.

Practical implications

Cellular firms in emerging markets experience high volatility. Therefore, understanding of the volatile behavior alongside devising strategies is of the utmost importance. This research shows that customers continue their business with the firms they love. Interestingly, the non-significance of relationship age as a moderator for both CSR–purchase intentions and DPO–purchase intentions indicates that garnering customers' purchase intentions with respect to relationship age will be very difficult for cellular firms under fierce competition. CSR and DPO should be strategically used to increase brand love to boost purchase intentions.

Originality/value

This study makes two important contributions to the literature of emerging markets. The first contribution of this research is the proposal and validation of brand love as a mediating variable in CSR–purchase intentions and DPO–purchase intentions relationships. Evaluation of the moderating role of relationship age in CSR–purchase intentions and DPO–purchase intentions relationships is the second contribution.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

Keywords

Content available
Article
Publication date: 15 July 2021

Ahlam Ammar Sharif and Andrew Karvonen

Architectural theorists have a long tradition of acknowledging the centrality of building users to architectural production. This article contributes to the discourse on…

Abstract

Purpose

Architectural theorists have a long tradition of acknowledging the centrality of building users to architectural production. This article contributes to the discourse on architecture, actor–network theory (ANT), and users by proposing a typology of user translations ranging from supporting to tinkering to adjusting to resisting.

Design/methodology/approach

The research utilises an ANT-inspired ethnography of sustainable lighting scripts at the Masdar Institute of Science and Technology (MIST). It comprises semi-structured interviews with MIST designers and students, and site visits and participant observation to understand how the users interpret the scripts and how they interact and change them on a daily basis.

Findings

There is a shared understanding that users do not simply receive architectural designs but interpret and change them to suit their preferences. The findings reveal the multiple ways that users interpret and respond to the assumptions of designers and in the process, recast the relations between themselves and their material surroundings.

Originality/value

The research contributes to acknowledging the centrality of users to architectural design processes and the interpretation of design scripts, addressing the limitation in current literature in demonstrating the diversity of ways that users react to such scripts. The research suggests that user actions have significant implications on long-term building performance. It accordingly points to the need for devising multiple means of user involvement in the design process and allowing greater flexibility in design scripts to improve the alignment with user preferences.

Details

Open House International, vol. 46 no. 2
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 9 July 2021

Naeem Aslam, Kanwal Shafique and Ammar Ahmed

Fear of COVID-19 is one of the pivotal components that have generated higher levels of stress, obsessions and anxiety among the adult population, thus creating numerous…

Abstract

Purpose

Fear of COVID-19 is one of the pivotal components that have generated higher levels of stress, obsessions and anxiety among the adult population, thus creating numerous mental health issues. The purpose of this study was to evaluate psychological well-being based on COVID-19-related fear, obsessions and anxiety during the pandemic situation.

Design/methodology/approach

The current study aimed to evaluate the relationship between COVID-19-related fear, obsessions, anxiety, stress and well-being among adult populations. Additionally, the aim was to see the impact of COVID-19-related fear, obsessions, anxiety and stress on well-being. This was a cross-sectional study based on nonclinical sample of (n = 250) adults; data was obtained via online questionnaire survey method and analysis was performed by using the statistical package for social sciences (SPSS-22).

Findings

The authors’ findings based on descriptive statistics showed that COVID-19-related fear and obsessions were positively associated with COVID anxiety and stress and negatively associated with well-being. COVID anxiety was positively associated with stress and negatively associated with well-being. Moreover, perceived stress is negatively associated with well-being. The results additionally provide the outcome/conclusion that COVID-related anxiety significantly negatively predicted the psychological well-being. Overall the model explained 24% of the variance in psychological well-being. Females scored significantly high in COVID-19-related anxiety and obsessions as compared to males.

Research limitations/implications

A distinctive feature of this study is the understanding of COVID-19-related fear, obsessions, anxiety, stress and well-being among adult populations, and the findings are highlighting the need for psychological and social interventions for this specific population; therefore, immediate attention is needed by the clinical health professionals dealing with mental health issues.

Originality/value

There is a vital need to explore and develop psychological interventions aiming at the negative consequences being faced by the adult populations due to the COVID-19 pandemic and the impending second wave that will expose individuals to various mental health issues evolving because of the health crisis.

Details

The Journal of Mental Health Training, Education and Practice, vol. 16 no. 4
Type: Research Article
ISSN: 1755-6228

Keywords

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Article
Publication date: 17 March 2020

Hossein Dehdarirad, Javad Ghazimirsaeid and Ammar Jalalimanesh

The purpose of this investigation is to identify, evaluate, integrate and summarize relevant and qualified papers through conducting a systematic literature review (SLR…

Abstract

Purpose

The purpose of this investigation is to identify, evaluate, integrate and summarize relevant and qualified papers through conducting a systematic literature review (SLR) on the application of recommender systems (RSs) to suggest a scholarly publication venue for researcher's paper.

Design/methodology/approach

To identify the relevant papers published up to August 11, 2018, an SLR study on four databases (Scopus, Web of Science, IEEE Xplore and ScienceDirect) was conducted. We pursued the guidelines presented by Kitchenham and Charters (2007) for performing SLRs in software engineering. The papers were analyzed based on data sources, RSs classes, techniques/methods/algorithms, datasets, evaluation methodologies and metrics, as well as future directions.

Findings

A total of 32 papers were identified. The most data sources exploited in these papers were textual (title/abstract/keywords) and co-authorship data. The RS classes in the selected papers were almost equally used. DBLP was the main dataset utilized. Cosine similarity, social network analysis (SNA) and term frequency–inverse document frequency (TF–IDF) algorithm were frequently used. In terms of evaluation methodologies, 24 papers applied only offline evaluations. Furthermore, precision, accuracy and recall metrics were the popular performance metrics. In the reviewed papers, “use more datasets” and “new algorithms” were frequently mentioned in the future work part as well as conclusions.

Originality/value

Given that a review study has not been conducted in this area, this paper can provide an insight into the current status in this area and may also contribute to future research in this field.

Details

Data Technologies and Applications, vol. 54 no. 2
Type: Research Article
ISSN: 2514-9288

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Article
Publication date: 11 December 2020

Amani Mallat, Demetris Vrontis and Alkis Thrassou

This study aims to provide insights into the public–private partnerships (PPP) concept and its performance measurement in the health-care sector, identifying and refining…

Abstract

Purpose

This study aims to provide insights into the public–private partnerships (PPP) concept and its performance measurement in the health-care sector, identifying and refining critical success factors, including the perceived quality of health care, as evidenced by patient satisfaction and policy requirements for successful PPP implementation.

Design/methodology/approach

This theoretical study explores the existing literature on the relationship between service quality and patient satisfaction, to propose a culture-specific conceptual model interlinking the drivers of patient satisfaction with PPP. The in-depth theoretical research focuses on the qualitative performance indicators of PPPs, as well as their corresponding peripheral factors.

Findings

The research presents theoretical evidence that the concept of patient satisfaction can only be viewed through a multifactor perspective that incorporates demographics of patients, perceived service quality factors and emotions. It is found that significant improvements in service quality and patient satisfaction do, indeed, emphasize the effective role of PPP in hospitals.

Practical implications

The theoretical model is based on a comprehensive set of both cognitive and affective determinants. And considering these, as well as their causes, effects and interrelations, sets the foundations for testing and for further research to develop. Moreover, the outcomes of this study can be used as a theoretical base for the development of a PPP qualitative performance measurement framework.

Originality/value

This study attempts to fill the gap in knowledge on service quality and patient satisfaction as qualitative indicators for hospital performance after and toward PPP, while setting explicit factors and opening clear research avenues for further studies to follow.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

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Article
Publication date: 18 May 2021

Salma S. Abed

The Covid-19 pandemic has affected every aspect of human life. Even though the pandemic length was not too long, a huge volume of research relating to Covid-19 has been…

Abstract

Purpose

The Covid-19 pandemic has affected every aspect of human life. Even though the pandemic length was not too long, a huge volume of research relating to Covid-19 has been published in different contexts. This paper aims to review the literature investigating the impact of Covid −19 on businesses generally and explore studies examining the technology role of business survival during the Covid-19 lockdowns specifically.

Design/methodology/approach

This study implemented the concept of a systematic review approach to review the literature that has been conducted in the business field during the Covid-19 crisis in general. Additionally, it looks into the research examining the role of technology in business survival in the Covid-19 crisis specifically. All studies were conducted in 2020. A total of 53 studies were identified and categorised into different themes. The research methods, theories and locations have also been analysed.

Findings

It was found that Covid-19 pandemic has affected all business sectors in several ways. Technology adoption has a critical role for business survival during the Covid-19 crises especially with small businesses. Very limited research has been conducted on the adoption of different technologies during the Covid-19 lockdowns.

Originality/value

This study presents the most frequent themes and topics that have been explored in the literature during the Covid-19 crisis in the business field. It highlights the methods used in addition to the theories and research locations present in this literature. Finally, it proposes the possible implications of this literature review.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

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Article
Publication date: 27 January 2020

Nimah Bahreini Esfahani, Maryam Jafari and Amir Reza Moravejolahkami

Heavy metals constitute one of the most hazardous substances that could be accumulated in biota coming from human activities such as agricultural and industrial wastes…

Abstract

Purpose

Heavy metals constitute one of the most hazardous substances that could be accumulated in biota coming from human activities such as agricultural and industrial wastes. This paper aims to study the levels of some of the most common heavy metals in muscles of the fish caught in the Karun River (Ahvaz, Iran) and to assess the health risks associated with their consumption.

Design/methodology/approach

In present study, the concentrations of three heavy metals (Pb, Cd and Cu) in the muscle of highly consumed fish species Ctenopharyngodon Idella (Cyprinidae) collected from three selected markets (Khoram Kooshk, Ahvaz-e Qadim and Padad Shahr; total number of samples was 45) in Ahvaz city and human health risk associated with their consumption were detected by Inductively Coupled Plasma Mass Spectrometry (ICP-MS).

Findings

The results indicated that the highest and lowest accumulated metal concentrations were related to Cu (20.36 ± 0.84) and Cd (0.53 ± 0.02), respectively. In addition, the mean difference for Pb and Cu across two pairwise of sampling sites were significant (Ahvaz-e Qadim and Khoram Kooshk, P for Pb = 0.025, P for Cu = 0.033; Ahvaz-e Qadim and Padad Shahr, p for Pb = 0.018, p for Cu = 0.039). The estimated daily intake of all metals in muscles of fish in this study were below the legal limit, and mean differences were not statistically significant among the sampling sites, except for Cu (Ahvaz-e Qadim and Khoram Kooshk, p =0.048; Ahvaz-e Qadim and Padad Shahr, p =0.041). Target hazard quotient values were also all below 1.

Originality/value

It can be concluded that the fishes from Ahvaz city markets are comparatively clean and do not constitute a risk for human health.

Details

Nutrition & Food Science , vol. 50 no. 3
Type: Research Article
ISSN: 0034-6659

Keywords

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Article
Publication date: 8 November 2018

Mahmood Kasravi, Amin Mahmoudi and Mohammad Reza Feylizadeh

Construction projects managers try their best for the project to go according to the plans. They always attempt to complete the projects on time and consistent with the…

Abstract

Purpose

Construction projects managers try their best for the project to go according to the plans. They always attempt to complete the projects on time and consistent with the predetermined budgets. Amid so many problems in project planning, the most critical and well-known problem is the Resource-Constrained Project Scheduling Problem (RCPSP). The purpose of this paper is to solve RCPSP using hybrid algorithm ICA/PSO.

Design/methodology/approach

Due to the existence of various forms for scheduling the problem and also the diversity of constraints and objective functions, myriad of research studies have been conducted in this realm of study. Since most of these problems are NP-hard ones, heuristic and meta-heuristic methods are used for solving these problems. In this research, a novel hybrid method which is composed of meta-heuristic methods of particle swarm optimization (PSO) and imperialist competitive algorithm (ICA) has been used to solve RCPSP. Finally, a railway project has been examined for RCPS Problem in a real-world situation.

Findings

According to the results of the case study, ICA/PSO algorithm has better results than ICAs and PSO individually.

Practical implications

ICA/PSO algorithm could be used for solving problems in a multi-mode situation of activities or considering more constraints on the resources, such as the existence of non-renewable resources and renewable. Based on the case study in construction project, ICA/PSO algorithm has a better solution than PSO and ICA.

Originality/value

In this study, by combining PSO and ICA algorithms and creating a new hybrid algorithm, better solutions have been achieved in RCPSP. In order to validate the method, standard problems available in PSPLib library were used.

Details

Journal of Advances in Management Research, vol. 16 no. 2
Type: Research Article
ISSN: 0972-7981

Keywords

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Article
Publication date: 22 July 2021

Hamza Berrehal, G. Sowmya and Oluwole Daniel Makinde

In heat transfer, fluids and nanoparticles can provide new innovative technologies with potential to adapt the heat transfer fluid’s thermal properties through control…

Abstract

Purpose

In heat transfer, fluids and nanoparticles can provide new innovative technologies with potential to adapt the heat transfer fluid’s thermal properties through control over particle size, shape and others. This paper aims to examine the effects of spherical and non-spherical (cylinder, disk, platelets, etc.) shapes of silver (Ag) nanoparticles on heat transfer enhancement and inherent irreversibility in hydromagnetic water base nanoliquid flow over a convectively heated stretching sheet with heat generation/absorption.

Design/methodology/approach

Applying suitable similarity constraints, the model partial differential equations are transformed into a set of nonlinear ordinary differential equations. Solutions are obtained analytically via optimal homotopy asymptotic method (OHAM) and numerically via shooting technique coupled with the Runge-Kutta-Fehlberg (RK-F) method.

Findings

The impact of Ag nanoparticle’s shape along with other germane factors, such as Biot number, magnetic field, solid volume fraction and heat source/sink on velocity and thermal profiles, Nusselt number, skin friction coefficient, heat transfer enhancement, rate of entropy generation and irreversibility ratio, are scrutinized via graphical simulations and discussed. This study revealed that cylindrical shape Ag nanoparticles generate high entropy and fluid friction irreversibility, whereas disk shape Ag nanoparticles exhibit high transfer enhancement rate. Moreover, a boost in magnetic field intensity, volume-fraction parameter and Biot number enhances the thermal boundary layer thickness.

Originality/value

The main objective of this work is to examine the different Ag nanoparticles shape effects on the heat transfer enhancement and inherent irreversibility owing to hydromagnetic nanoliquid flow past a convectively heated stretching sheet with heat source/sink, which has not been yet studied. It is hope that this study will bridge the gap in the present literature and serve as impetus to scholars, engineers and industries for more exploration in this direction. The intrinsic nonlinearity of the model equations precludes its exact solution; hence, OHAM and shooting technique coupled with the RK-F method have been used to numerically tackle the problem. Pertinent results are discussed quantitatively and displayed graphically and in tabular form.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0961-5539

Keywords

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