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Disabled people have the same information needs as non‐disabled people. Nevertheless, only 5 per cent of the world's publishing output is made accessible in alternative formats for people who cannot access and use printed materials. This paper aims to suggest the strategy for a national development plan, role models for production and distribution of the alternative format materials for the equitable library service for Koreans with print disabilities.

The paper is based on a series of pre‐research studies and discusses arguments for and principles of an alternative format materials development plan in terms of protecting access to information, eliminating the knowledge and information gap, the role of libraries and their social responsibilities, the inadequacy of materials currently available, production plans at the national level, and the advent of an era of digital distribution.

This research presents a strategic development plan as well as a role division model concerning the production of alternative format materials based on the mid‐ to long‐term plan and a nation‐wide cooperative network centring on the National Library Support Center for Disabled People in Korea.

The strategic development plan and a role division model concerning the production of alternative format materials presented in this study will improve consciousness about the gap in information.

Literature loss refers to the declining ability of US libraries to maintain a comprehensive book collection in the face of extraordinary growth in publications and price inflation. Another possible explanation of literature loss might be that libraries might be shifting the emphasis from collecting books to collecting alternative formats such as non‐print materials, or depending more on access to materials rather than ownership. This study attempted to: identify the collection patterns for print ( books) and non‐print

CELA, the Centre for Equitable Library Access, is a national not-for-profit organization whose mission is to support public libraries in providing accessible collections for Canadians with print disabilities and to champion the fundamental right of Canadians with print disabilities to access media and reading materials in the format of their choice. This paper aims to examine the history of the organization, the events that led to its creation, the issues with which it has and continues to struggle with – political, technological, structural – and the successes it has enjoyed.

This is a case study intended shine light on the development of a service sorely lacking in Canadian public libraries – consistent and sustainable publicly funded access to reading materials for Canadians with print disabilities – by providing related history and context and outlining current and future offerings.

The decision to centralize a service that most public libraries struggled to deliver within their own capacities was wise and has greatly benefited Canadians with print disabilities.

This paper provides a profile in determination, collaboration and the value of inclusivity in public libraries.

Even with all the production of alternative format books visually handicapped readers can only access about 1% of everything that is published. The TESTLAB project sets out to test ways in which blind and visually impaired people can have access to catalogue information and documents which can be read by means of the computer. This article describes some of the trials that are taking place across Europe.

Discusses the results of a research project investigating public library compliance with the Disability Discrimination Act, 1995 (DDA). Gives an overview of the DDA and discusses public library responses to Part III of the Act, covering access to services. Describes the results of the research, which took a case study approach, focusing on public library responses in the three key areas of policies and practices, access and communications. Concludes that standards of service for people with disabilities varies considerably between public library authorities and that, although most libraries are beginning to respond to the DDA, progress is slow and concentrated on the needs of certain groups of disabled people.

This paper aims to present recently published resources on information literacy and library instruction through an extensive annotated bibliography of publications covering all library types.

This paper annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and information literacy published in 2017 in over 200 journals, magazines, books and other sources.

The paper provides a brief description for all 590 sources.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The chapter provides instruction on how public libraries can improve the services that they provide to community members with print-related disabilities.

A combination of methods was used (interview, survey, document analysis, usability testing, and expert inspection), to investigate the current level of service provided to community members who are blind or low vision by the Baltimore County Public Library, in five areas:

1. Web Accessibility and Maintenance

2. Staff Awareness and Training

3. Physical Environment of the Library

4. Library offerings, including databases, materials, and equipment: what we have now and what we should have

5. Marketing materials: what, how, and where to be more visible

In all five areas, there were important findings about current barriers to accessibility, and suggestions for improvement in the future were made in the chapter.

The chapter details the steps taken by a large public library system, in a challenging budget environment, with changing leadership, to make improvements in the quality of service provided to people who are blind or low vision.

In the past, people with print-related disabilities were often referred to the Maryland State Library for the Blind and Physically Handicapped. However, over time, the nature of materials acquisitions at public libraries has changed. A large percentage of materials acquired by public libraries is now in digital format, which provides an opportunity for public libraries to start providing services to people with print disabilities.

Geac Computers, Inc. is now in its twenty‐fourth year as a library system supplier. For the past year and a half, Geac has been combining the resources of recently acquired CLSI with its own to create a “new” Geac, a company focused on developing advanced information systems and superior service programs to meet the needs of libraries for the future. Geac's sole product development and design goal is to provide libraries with the most advanced technology available to enable them to manage and deliver information from a variety of sources worldwide. The measured transition to client/server architecture from the current centralized character‐based design is an example of Geac's adaptation of the latest technology to meet the needs of libraries. Networking is an important component of Geac's systems for the future. As more information becomes available in electronic formats via a variety of networks, it is important that Geac systems provide fast, easy, transparent access to it. The ultimate objective of Geac's client/server and network development is to provide fast, easy access to all types of data, wherever it resides.

A young woman approaches the service desk at your library. You recog‐nize her as a person who has used your library extensively in the past, but who has not recently been a patron. She explains that due to a progressive disease, she is visually impaired and unable to read materials in regular print form. She asks if you can assist her in selecting appropriate items.

The Open University (OU) United Kingdom manages two platforms for hosting Open Educational Resources (OER): OpenLearn, delivering the OU’s OER, reaching over10 million learners a year, attracting a mostly UK audience, and OpenLearn Create, reaching 3 million learners a year, where anyone can create and share OER, attracting a mostly international – non-UK – audience. Both platforms release OER using a Creative Commons license and afford accessibility to learning materials specifically catering to the needs of underserved groups, in other words, individuals or groups who may have limited access to education or continuing professional development (CPD) either as recipient or as educator. Using case studies, research data analytics and survey data, this chapter reveals how the approach to delivering OER on OpenLearn Create fosters community engagement and outreach across a broad spectrum of projects in a range of languages and format often to those with restricted access to professional development within organizations. The chapter discusses weaknesses in the platform’s usability for delivering online courses, but strengths and recommendations for its use as an adaptable project-based tool. Research data also reveal that where an institution is prepared to minimally support the provision of such a platform, the contribution to humanizing education for OER projects globally is great.