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The purpose of this paper is to analyze the importance of the linkage between academia and industry from a business perspective. The analysis focuses on the impact generated from these collaboration programs to promote innovation. Data for the analysis was obtained through a measurement instrument, which allows evaluating multiple dimensions of capacity of absorption as determinants of the innovation.

The methodology consisted of the implementation of the measurement instrument for the managers in the companies who were involved in the collaborative projects. From the answers obtained, an analysis of strengths and weaknesses was performed, categorized by absorptive capacity dimensions, satisfaction with linkage relationship and innovative impact. In addition, a comparative exercise is presented with the purpose of learning the position of the Postgraduate Program in Industrial Engineering in México, and finally, an analysis of Spearman’s coefficient was performed to verify whether the linkage influenced innovation for this case study.

There is a positive correlation between linkage and innovation. An unexpected finding was the level of satisfaction of the companies that collaborated with the academy and the real situation of each dimension to determine the improvements in the policies and mechanisms of linkage.

One of the main challenges of this paper was to identify and contact the managers of the projects. These projects have been performed and completed in several companies from 2011 to date. Over this time, some managers have changed their employment status and even their places of residence. Therefore, establishing contact and performing interviews with the managers directly linked to each project was a complex process.

This is the first paper that demonstrates and measures the relationship between linkage and innovation through an instrument of absorptive capacity, which determines the behavior of each dimension where strengths and weaknesses of collaboration relationships are detected and determines the punctual impact on innovation from the perspective of the businessmen involved.

This paper aims to propose a methodology to develop an organizational memory to benefit from team knowledge and to make the design of electromechanical devices processes more efficient.

Different frameworks and methods were analyzed from literature, obtaining key ideas to be included in the methodology developed and considering other approaches to apply in team knowledge about design processes. The research was conducted as a case study in a Mexican small and medium-sized enterprises dedicated to the manufacturing and installation of electromechanical devices where the methodology was implemented.

A five-stage methodology was developed which consisted of preparation, identification, capture & storage, dissemination & application and finally the evaluation & feedback stage. An implementation of the described processes was carried out, which was materialized into a technological tool that represents the organizational memory where knowledge was captured, organized and disseminated.

This study offers guidelines that can be applied in other organizations where team knowledge on design processes have not been adequately used for company’s improvement. The application of this methodology could be a strategy that enabled team knowledge to store their experience. This knowledge could then be consulted and recovered by the workgroup in an effective manner to solve new problems.

A methodological proposal to develop an organizational memory about team knowledge was developed. To evaluate the impact of the methodology implementation, a variety of indicators were proposed, which were classified as economic, organizational and performance indicators.

The purpose of this paper is to structure existing research on knowledge management (KM) in small- and medium-sized enterprises (SMEs) to offer a comprehensive overview of research strands and topics in KM in SMEs to determine their evolution over time.

The paper, which is considered a follow-up literature review, is based on a systematic literature review that covers 180 scientific papers that were published since the review paper by Durst and Edvardsson in 2012 that covered 36 papers.

The findings of this review and those of the aforementioned review are brought together in the form of an overview that structures research on KM in SMEs based on themes that, in turn, allow the derivation of promising research directions and research questions aimed at structuring future research on KM in SMEs.

By combining the findings of this review with the findings from the review published in this journal in 2012, this paper offers, to the best of the authors’ knowledge, the most comprehensive literature review on KM in SMEs produced to date.