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Based on a new management paradigm rooted on care and compassion, this study explores the consequences of compassion at work on organizational learning and firm performance.

Structural equation modeling (SEM) was employed to analyze the research model by using data from two different samples.

Results confirm that compassion increases firm performance through organizational learning capability; however, compassion do not enhances directly firm performance.

The study findings indicate that when compassion is propagated among organizational members, organizations are better able to learn so they obtain a competitive advantage that is difficult to imitate and leads to higher firm performance.

This study takes a step forward on literature by providing empirical evidence for a promising area of management research such is compassion in organizations.

Modern supply chains collect and deliver products worldwide and link vendors and consumers over thousands of miles. In the food industry, the quality of products is affected by manufacturing/processing and logistics activities, such as transportation and packaging. Specifically, transportation is likely the most critical step throughout the “food journey” from farm to fork because of the potential stresses that affect the products during shipment and storage activities. The purpose of this paper is to present and apply an original assessment of quality, safety and environmental effects due to the international distribution of food products via different container solutions. A case study that examines the shipment of edible oils from Italy to Canada demonstrates that the quality of a product at the place of consumption can be significantly affected by the use of different containers.

A simulation-based quality assessment, combined with a life cycle and environmental analysis, supports the logistic manager in the decision-making process in order to guarantee the highest level of product quality at the place of consumption.

The proposed approach and the illustrated case study demonstrate the importance of conducting safety and quality assessment combined with environmental analyses of sustainable food supply chains.

This paper highlights the interdependency of implications and decisions on food quality and environmental sustainability of supply chain processes and activities.

The purpose of this study is to examine the experiences of Latinx preservice teachers (PSTs) while enrolled in a teacher preparation program in the New Latinx South, a cluster of states that have seen a precipitous growth in the Latinx population over the last decades.

The authors used pláticas, or informal conversations with a group of six female Latinx PSTs.

Two main themes were identified: experiences with racism and discrimination and feelings of isolation. These themes, along with the narratives of the participants, reflect the barriers this population experiences in the education field and how professionals in this field can improve to best assist Latinx PSTs.

Latinx PSTs’ experiences are yet to be fully investigated to improve not only their schooling but also the number of Latinx teachers serving a growing number of Latinx children in US schools. Additionally, the use of pláticas elevates this paper as this is a method valued by the participants and used in their communities.

The concept of the “resilient organisation” has gained popularity as a concept that might aid organizations survive and thrive in difficult or volatile economic times. Knowing which factors may contribute to building organizational and team resilience is one of the questions that still remain unsolved. The purpose of this paper is to examine and review different conceptualisations of this emergent topic in the management literature, taking into account the common features of resilience capacity in organizations and teams.

To examine the literature on resilience, the authors will focus on team resilience. The authors depart from the psychological-behavioral approach to study resilience and instead take a multilevel perspective (i.e. taking into account organizational and team factors).

From a psychological-behavioral point of view the authors posit that there is a lack of research on which factors build team resilience. This review clarifies and relates independent and isolated studies on resilience taking into account the resources both at team and organizational level (i.e. collective efficacy, transformational leadership, teamwork, organizational practices) that build team resilience capacity.

Taking into account this review, future studies should analyze empirically the relationship between these factors that build up team resilience.

With this review the authors try to provide guidance as to which aspects of the organization both research and practitioners should focus on.

In sum, this literature review examines organizational and team factors that may build team resilience from a psychological-behavioral perspective, taking into account the multilevel view.

This paper aims to present a framework to detect phishing websites using stacking model. Phishing is a type of fraud to access users’ credentials. The attackers access users’ personal and sensitive information for monetary purposes. Phishing affects diverse fields, such as e-commerce, online business, banking and digital marketing, and is ordinarily carried out by sending spam emails and developing identical websites resembling the original websites. As people surf the targeted website, the phishers hijack their personal information.

Features of phishing data set are analysed by using feature selection techniques including information gain, gain ratio, Relief-F and recursive feature elimination (RFE) for feature selection. Two features are proposed combining the strongest and weakest attributes. Principal component analysis with diverse machine learning algorithms including (random forest [RF], neural network [NN], bagging, support vector machine, Naïve Bayes and k-nearest neighbour) is applied on proposed and remaining features. Afterwards, two stacking models: Stacking1 (RF + NN + Bagging) and Stacking2 (kNN + RF + Bagging) are applied by combining highest scoring classifiers to improve the classification accuracy.

The proposed features played an important role in improving the accuracy of all the classifiers. The results show that RFE plays an important role to remove the least important feature from the data set. Furthermore, Stacking1 (RF + NN + Bagging) outperformed all other classifiers in terms of classification accuracy to detect phishing website with 97.4% accuracy.

This research is novel in this regard that no previous research focusses on using feed forward NN and ensemble learners for detecting phishing websites.

This study aims to investigate the relationship between organizational trust, psychological empowerment, and employee engagement. In addition, the study seeks to test the moderating role of psychological empowerment on the relationship between trust and engagement.

Hierarchical regression analyses were carried out on a sample of 715 employees from seven commercial banks and four pharmaceutical companies in south-eastern Nigeria who participated in the survey.

The results showed that organizational trust and psychological empowerment were predictors of work engagement. There was a moderating effect of empowerment on the relationship between trust and engagement.

The findings show that organizational trust and psychological empowerment that predict positive job behaviour in Western cultures are also critical in understanding Nigerian workers ' positive organizational behaviour such as work engagement.

For practical purposes, the results suggest that organizational trust may be a significant component of organizational interventions. Given that psychological empowerment is strongly related to work engagement, empowerment intervention programs is therefore important in building employees that would be engaged in their work.

This study was one of the first attempts to empirically investigate the direct relationship among organizational trust, psychological empowerment and employee work engagement. Additionally, most previous studies on engagement have been conducted in developed economies of North America and Europe. This study was carried out in a Nigerian business environment where organizational behaviours have been scarcely investigated and comparing these findings with earlier studies may help further clarify the emerging work engagement concept.

Replicating colonization at Hispanic Serving Institutions (HSIs) must be addressed from the root, structurally. At New Mexico State University (NMSU) the authors are aimed to commit to going beyond counting and enrolling, to center servingness.

HSIs will continue to struggle in fulfilling their mission, especially given the fast-growing Latina/e/o/x populations in the United States (US). A major challenge all HSIs face is the contrasting demographics between the student population, the faculty and staff and the administration – with HSI administrations consistently being predominantly White.

Hence, in this piece the authors shed light on the important work the authors have done these last two years through collaborative efforts to transform the institution and center servingness. Judith as the Interim Director of Chicano Programs, and Linda as the inaugural Vice President for equity, inclusion and diversity.

Herein, the authors now share about the genre of testimonio as a decolonial methodology and about the experiences in our work as we attempt to decolonize the praxis at an HSI.

This study examines employees of Australian firms engaged in sports sponsorship activity. Where the employee is aware of that sponsorship, we consider the ways in which the general beliefs and attitudes of employees towards sponsorship link to their specific attitudes towards the sponsorship activity of their employer and whether these attitudes may influence their behaviour within the organisation. A model linking employees' attitudes towards their employers' sponsorship activity, the creation of favourable attitudes towards working for that employer and behaviours that can benefit the employing organisation is tested and supported. Implications of results include: a stronger focus on using sports sponsorship for internal marketing purposes; involvement of employees in determining the sponsored activity or organisation; and reassessing the overall benefits that derive from sports sponsorship.

Increasingly, universities are adopting social media as a strategy to improve their competitive advantage. However, little is known of whether or not stakeholders are actually engaging with universities in such online environments. The purpose of this paper is, first, to analyze the level of stakeholders’ engagement via social media, particularly Facebook, in European and US universities. Second, to examine the influencing factors that boost online interactions, in particular, “location,” “transparency,” “size,” “academic performance” and “activity.”

An engagement index and a multivariate regression analysis were carried out. Regarding the sample, European and US universities belonging to the “Top 100” of the Academic Ranking of World Universities were analyzed.

Despite the large online community that US universities possess, European universities attain the higher level of online engagement from its stakeholders. In particular, the greatest level of engagement is achieved by European universities of greater size, in terms of students, with lower academic performance and a lower level of online activity.

This study contributes to existing literature by identifying the actual social impact of social media to build successful relationships with the stakeholders of higher education entities.

This paper can contribute to the current scarcity of literature concerning social media to improve new models of accountability in higher education entities with different managerial models.