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The aim of this paper is to explain the strategy and policy being led by Peter Kelly, Head of the Financial Inclusion Team at Barclays.

The paper is an interview with Peter Kelly.

As head of Financial Inclusion for Barclays, Peter is responsible for policy and strategy. He explains the role played by the Financial Inclusion Team in helping to deliver financial services to various sections of the community.

The paper provides an outline of how Barclays handles corporate responsibility and the provision of financial services to those who may not find such services readily available.

To determine the views of the head of Corporate Communications at SWISS International Airlines.

The article is an interview with Jürg Dinner.

Jürg Dinner was Head of Corporate Communications at Coca‐Cola Switzerland, a post he has held for the last two years. Prior to this, he spent a five‐year period as Head of Business Communications at the BMW Group.He is responsible for internal and external communications at SWISS. This includes media relations, the in‐flight magazine and staff communications. The interview covers the key challenges he has faced.

Provides insights into the thinking of a prominent member of the airline community.

To share the views and experiences of a chief executive.

The article is an interview with Akbar Al Baker

Akbar Al Baker, has been Chief Executive Officer of Qatar Airways since 1997 following a very successful career within the State of Qatar’s Department of Civil Aviation. The airline is recognized as one of the fastest growing in the world.

Provides insights into one CEO’s management experiences.