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Article
Publication date: 23 August 2019

Huyen Thi Ngo, Alison Jane Pickard and Geoff Walton

This paper aims to focus on investigating information literacy (IL) capabilities and IL self-assessment of Vietnam’s upper secondary students.

Abstract

Purpose

This paper aims to focus on investigating information literacy (IL) capabilities and IL self-assessment of Vietnam’s upper secondary students.

Design/methodology/approach

The investigation was conducted in two upper secondary schools in the country using a multiple-choice questionnaire. The questionnaire was based on the IL competency-level assessment toolkit of high schools in the USA, the tool for real-time assessment of IL, to measure students’ IL in terms of developing search strategies, evaluating information sources, using information ethically and using English to engage with information effectively.

Findings

The findings reveal that students’ IL has not been well equipped. There is a real need to work toward improving the IL capability of Vietnam’s upper secondary students. The findings also reveal gender differences in IL capabilities.

Research limitations/implications

The research used a closed-response questionnaire, which is considered appropriate to engage with Vietnamese high-school students, to explore students’ lower-level IL skills and their self-assessment rather than higher-level thinking competencies.

Practical implications

This research may help Vietnam’s educators understand high-school students’ IL competency and raise their awareness of the importance of IL to encourage the implementation of an IL programme.

Originality/value

This study contributes to the existing knowledge by adding substantially to current understanding of IL level of Vietnamese upper secondary students – a context which has not been explored to date. It also indicates gender inequality in IL capabilities.

Details

Global Knowledge, Memory and Communication, vol. 68 no. 6/7
Type: Research Article
ISSN: 2514-9342

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Article
Publication date: 26 February 2019

Huyen Thi Ngo, Alison Jane Pickard and Geoff Walton

This study aims to identify the ways in which information literacy (IL) in-practice initiatives are framed for Vietnam’s upper secondary students and to suggest an…

Abstract

Purpose

This study aims to identify the ways in which information literacy (IL) in-practice initiatives are framed for Vietnam’s upper secondary students and to suggest an appropriate IL teaching model for schools in the country.

Design/methodology/approach

The research used a qualitative multiple case study approach, including two phases of data collection. The first phase gathered data from semi-structured student interviews. The second phase included semi-structured professional interviews and an analysis of documents.

Findings

The research found that time pressure, teaching method, resource issues, students’ awareness of IL and support from family are challenges for the development of IL programmes. These factors impinge upon the development of an IL teaching model for Vietnam’s upper secondary schools.

Research limitations/implications

The focus of this study was limited to two schools to gain the depth of data needed to provide a holistic picture of the practice of IL teaching in Vietnam’s upper secondary schools.

Practical implications

This study could provide some guidance to the Ministry of Education and Training in the development of educational policies and initiatives through identifying the possible contributions of IL to Vietnam’s education system.

Originality/value

The study provides an understanding of the development of IL in the education system in transition, from a didactic to a constructivist approach.

Details

Global Knowledge, Memory and Communication, vol. 68 no. 3
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 10 July 2017

Biddy Casselden, Geoff Walton, Alison Pickard and Julie Mcleod

The purpose of this paper is to consider the preliminary findings arising from two case study library authorities in the North East of England, examining current volunteer…

Abstract

Purpose

The purpose of this paper is to consider the preliminary findings arising from two case study library authorities in the North East of England, examining current volunteer use in Public Libraries. Specific reference to quality and professionalism will be discussed, to identify key trends and ways forward.

Design/methodology/approach

This research involved a series of interviews with key staff, a staff survey, user survey and volunteer focus groups.

Findings

The early-stage results of the qualitative analysis are reported, including key emergent themes relating to quality and professionalism. Triangulation of the key stakeholder opinions will be carried out.

Research limitations/implications

This research relates to an area that is a key factor of modern public library provision, and helps to illustrate the complex environment that exists.

Practical implications

Volunteer use in public libraries is a feature of the hybrid model of library provision in the twenty-first century, and the need to ensure quality and professionalism to improve service provision is even more critical.

Social implications

This research considers current thinking amongst stakeholders within public libraries and attempts to move the debate about volunteer use in library service provision forward.

Originality/value

It provides initial thoughts on what features are essential for successful volunteer use in public libraries, with regard to quality and professionalism.

Details

Performance Measurement and Metrics, vol. 18 no. 2
Type: Research Article
ISSN: 1467-8047

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Article
Publication date: 11 November 2014

Ina Fourie

Abstract

Details

Aslib Journal of Information Management, vol. 66 no. 6
Type: Research Article
ISSN: 2050-3806

Keywords

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Article
Publication date: 1 September 2004

Alison Jane Pickard and Pat Dixon

Focuses on the research outcomes of a longitudinal, in‐depth investigation of the electronic information resource use of 16 young people. Aims to provide a flexible…

Abstract

Focuses on the research outcomes of a longitudinal, in‐depth investigation of the electronic information resource use of 16 young people. Aims to provide a flexible, qualitative framework that can be applied within local contexts to enable context‐specific understanding of electronic information resource use. Concludes that, although the groups may remain consistent, personal constructions and notions of value within those groups is more likely to be context‐specific.

Details

VINE, vol. 34 no. 3
Type: Research Article
ISSN: 0305-5728

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Article
Publication date: 1 April 2002

Pat Dixon, Alison Pickard and Heather Robson

If information professionals are to measure the value of their services, they must talk directly to users and listen to what they have to say about their lives, as well as…

Abstract

If information professionals are to measure the value of their services, they must talk directly to users and listen to what they have to say about their lives, as well as measuring the service in terms of value for money. Whilst acknowledging the necessity of data concerned with processes and procedures, the concept of value can only be fully explored by going to the individual user directly, within a specific context. Researchers must make the anecdotal believable, trustworthy, worthy of being considered alongside other types of hard data, and a constructivist approach to collecting, analysing and presenting qualitative data can be used effectively to achieve this. The UK government has pledged to deliver public services to meet the needs of citizens, not the convenience of service providers, by involving and meeting the needs of all different groups in society. Its Best Value review represents one of the most far reaching challenges facing those responsible for local services. Can its framework provide the flexibility to support all those who have a stake in measuring value of library and information services?

Details

Performance Measurement and Metrics, vol. 3 no. 1
Type: Research Article
ISSN: 1467-8047

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Article
Publication date: 1 December 2005

Alison Pickard

This research aims to produce a “mile‐deep” study of the impact of using EIS on a small homogeneous group of undergraduate students during their entire undergraduate…

Abstract

Purpose

This research aims to produce a “mile‐deep” study of the impact of using EIS on a small homogeneous group of undergraduate students during their entire undergraduate education, a period spanning three years.

Design/methodology/approach

This research uses a constructivist approach, focusing on 19 in‐depth, holistic case studies to produce “rich pictures”. Data collection is achieved using interviews, focus groups, student diaries, bibliography analysis and observation. The fieldwork lasted three years in order to investigate changing behaviour over time, and measure impact.

Findings

These rich pictures reveal a variety of ways in which access to EIS can provide valuable learning opportunities in higher education. This paper focuses on the cross‐case analysis of the change in perceptions and use of EIS over a period of three years and the nature of the intervention that impacted upon this perception and use.

Research limitations/implications

This research indicates that longitudinal studies can demonstrate the impact of resources on individuals. This was a very homogenous group of research participants, it would be very useful to apply this research design to other profiles in order to establish transferability.

Practical implications

Electronic information services provide students with opportunities to interact one another and with vast quantities of information. Research has indicated that learning and cognitive development are intricately linked to opportunities to process and interact with relevant information and the medium used to deliver this information may well have an impact on these opportunities.

Originality/value

The length and depth of this investigation is rare in performance measurement research, impact was measured over time and in depth, on an individual basis.

Details

Performance Measurement and Metrics, vol. 6 no. 3
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 9 February 2015

Gary E Gorman

Abstract

Details

Online Information Review, vol. 39 no. 1
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 30 September 2013

Philip Calvert

Abstract

Details

The Electronic Library, vol. 31 no. 5
Type: Research Article
ISSN: 0264-0473

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Abstract

Details

The Electronic Library, vol. 33 no. 2
Type: Research Article
ISSN: 0264-0473

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