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1 – 10 of 544The importance of hospital board engagement in the work of governing healthcare quality has been demonstrated in the literature. Research into influences on effective corporate…
Abstract
Purpose
The importance of hospital board engagement in the work of governing healthcare quality has been demonstrated in the literature. Research into influences on effective corporate governance has traditionally focused on board architecture. Emerging research is bringing to light the importance of governance dynamics. This paper contributes to emerging research through highlighting how communication and leadership underpin effective engagement in governing healthcare quality.
Design/methodology/approach
A comparative case study of eight Australian public hospitals was undertaken involving document review, interviews and observations. Case studies were allocated into high- or low-engagement categories based on evidence of governance processes being undertaken, in order to compare and contrast influencing factors. Thematic analysis was undertaken to explore how communication and leadership influence healthcare governance.
Findings
Several key components of communication and leadership are shown to influence healthcare quality governance. Clear logical narratives in reporting, open communication, effective questioning and challenge from board members are important elements of communication found to influence engagement. Leadership that has a focus on healthcare excellence and quality improvement are aligned and promote effective meeting processes is also found to foster governance engagement. Effective engagement in these communication and leadership processes facilitate valuable reflexivity at the governance level.
Practical implications
The findings highlight the way in which boards and senior managers can strengthen governance effectiveness through attention to key aspects of communication and leadership.
Originality/value
The case study approach allows the exploration of communication and leadership in greater depth than previously undertaken at the corporate governance level in the healthcare setting.
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Janie Alison Brown, Elaine Watson and Tamra Rogers
This study aimed to understand the effect of repeated exposure to personal threats on hospital security guards' well-being.
Abstract
Purpose
This study aimed to understand the effect of repeated exposure to personal threats on hospital security guards' well-being.
Design/methodology/approach
A single site, qualitative study using a convenience sampling approach to recruit hospital security guards who attend code black (staff, patient or visitor exposed to a personal threat) calls.
Findings
Five interviews were held with eight hospital security guards. Seven of the eight participants were male. Seven were Caucasian. All had extensive experience in the industry. Six consistent themes emerged from the data covering well-being, coping and support; concerns about physical safety; compassion and compassion fatigue; effective communication is crucial; role/s; and training and equipment.
Research limitations/implications
This study used a convenient sampling approach to recruit security guards from one acute hospital in Australia, limiting the applicability of the findings to other contexts. Although the majority of hospital security guards were interviewed, the format of interviews varied between one-to-one interviews and focus groups, based on the availability of guards to participate and attend.
Practical implications
We recommend that the role of the hospital security guard in Code black situations is documented in policy and practice documents, and articulated in multidisciplinary aggression management training. There should be clear statements on the importance of strong communication and clinical leadership in code black situations. Hospital security guards should attend Mental Health First Aid training, which teaches on and off the job coping strategies. There is a need for debriefing and consideration should be given to supporting “time-out”. Hospital security guards require education on infection control and the risks associated with blood and body fluids.
Originality/value
Hospital security guards play an important role in the safety of patients and staff in code black situations. When they are well supported, they experience high levels of job satisfaction and are able to maintain their compassion towards people who are aggressive and violent towards them. However, repeated exposure to code black situations has the potential to erode the well-being of hospital security guards.
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The burning question for state/regional networks at present is deciding who the “thou” in the above quotation represents. Is it the NSF, the NREN, or, in the case of Bill…
Abstract
The burning question for state/regional networks at present is deciding who the “thou” in the above quotation represents. Is it the NSF, the NREN, or, in the case of Bill Schrader's (of Performance Systems, Inc.) now famous quotation, “follow the money,” is it the commercial client? Is the objective of the regional network to find a niche market with long‐term survival value? Is it to stay in business long enough to address the needs of our academic customers and then retire more‐or‐less gracefully when no longer needed? Or is it to try to become a full‐service organization with long‐term viability?
Robert F. Bruner, Kenneth M. Eades and Sean Carr
The cofounder of Compass Records, a small, independent music-recording company, must decide whether to “produce and own” the next album of an up-and-coming folk musician or simply…
Abstract
The cofounder of Compass Records, a small, independent music-recording company, must decide whether to “produce and own” the next album of an up-and-coming folk musician or simply “license” her finished recording. This case presents information sufficient to build cash-flow forecasts for either investment alternative. Discounted cash flow (DCF) analysis reveals that licensing will be the more attractive alternative unless the student assesses the value of the options for follow-on albums included in the “produce-and-own” contract.
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Outlines the new Health and Safety Executive (HSE) Approved Code ofPractice which provides the HSE with a range of new powers with which toprosecute outbreaks of legionellosis…
Abstract
Outlines the new Health and Safety Executive (HSE) Approved Code of Practice which provides the HSE with a range of new powers with which to prosecute outbreaks of legionellosis. Presents the principal points of the updated Guidance Note on Legionnaires′ Disease HS (G) 70 which provides advice on preventing and minimizing the risk of an outbreak and being able to demonstrate that measures have been taken to achieve this.
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Sick Building Syndrome (SBS), which affects occupants of a buildingonly whilst they are within its confines, is the subject of legalcontroversy regarding whose liability it is to…
Abstract
Sick Building Syndrome (SBS), which affects occupants of a building only whilst they are within its confines, is the subject of legal controversy regarding whose liability it is to put it right and eventually compensate the victims. Employers may not be solely responsible, as it is possible for the original designers/architects/builders to be held accountable where negligence can be proved. If an employer has done all that is reasonably practicable, even though failing to achieve a totally satisfactory solution, this would probably constitute a safe defence in law. However, the extent of an employer′s responsibility in this connection is still the subject of debate.
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Ruth Elwood Martin, Debra Hanson, Christine Hemingway, Vivian Ramsden, Jane Buxton, Alison Granger‐Brown, Lara‐Lisa Condello, Ann Macaulay, Patti Janssen and T. Gregory Hislop
The purpose of this paper is to describe the development, by incarcerated women who were members of a prison participatory health research team, of a survey tool regarding…
Abstract
Purpose
The purpose of this paper is to describe the development, by incarcerated women who were members of a prison participatory health research team, of a survey tool regarding homelessness and housing, the survey findings and recommendations for policy.
Design/methodology/approach
A survey was developed by incarcerated women in a minimum/medium security women's prison in Canada. Associations were examined between socio‐demographic factors and reports of difficulty finding housing upon release, homelessness contributing to a return to crime, and a desire for relocation to another city upon release. Open‐ended questions were examined to look for recurrent themes and to illuminate the survey findings.
Findings
In total, 83 women completed the survey, a 72 per cent response rate. Of the 71 who were previously incarcerated, 56 per cent stated that homelessness contributed to their return to crime. Finding housing upon release was a problem for 63 per cent and 34 per cent desired relocation to another city upon release. Women indicated that a successful housing plan should incorporate flexible progressive staged housing.
Research limitations/implications
The present study focuses only on incarcerated women but could be expanded in future to include men.
Practical implications
Incarcerated women used the findings to create a housing proposal for prison leavers and created a resource database of the limited housing resources for women prison leavers.
Social implications
Lack of suitable housing is a major factor leading to recidivism. This study highlights the reality of the cycle of homelessness, poverty, crime for survival, street‐life leading to drug use and barriers to health, education and employment that incarcerated women face.
Originality/value
Housing is a recognized basic determinant of health. No previous studies have used participatory research to address homelessness in a prison population.
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Ruth Elwood Martin, Sue Adamson, Mo Korchinski, Alison Granger-Brown, Vivian R. Ramsden, Jane A. Buxton, Nancy Espinoza-Magana, Sue L. Pollock, Megan J.F. Smith, Ann C. Macaulay, Lara Lisa Condello and T. Gregory Hislop
Women in prison throughout the world experience higher rates of mental and physical illness compared with the general population and compared with men in prison. The paper finds…
Abstract
Purpose
Women in prison throughout the world experience higher rates of mental and physical illness compared with the general population and compared with men in prison. The paper finds no published studies that report on men or women in prison engaging in participatory health research to address their concerns about nutrition and fitness. The purpose of this paper is to describe a pilot nutrition and fitness program, which resulted from a unique prison participatory health research project.
Design/methodology/approach
Women in prison designed, led, and evaluated a six-week pilot fitness program in a minimum/medium security women's prison. Pre- and post-program assessments included a self-administered questionnaire and body measures. Open-ended questionnaire responses illuminated the quantitative findings.
Findings
Sixteen women in prison completed the program evaluation. Weight, body mass index, waist-to-hip ratio, and chest measurements decreased, and energy, sleep, and stress levels improved by the end of the program.
Research limitations/implications
As a component of a participatory research project, incarcerated women designed and led a nutrition and fitness program, which resulted in improved body measures and self-reported health benefits.
Originality Value
Incarceration provides opportunities to engage women in designing their own health programs with consequent potential long-term “healing” benefits.
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