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Article
Publication date: 23 August 2013

Ana María Lucia‐Casademunt, J. Antonio Ariza‐Montes and Alfonso Carlos Morales‐Gutiérrez†

Employee well‐being (WB) is a strategic reference of prime importance due to its impact on human capital, employee health and quality in working life, factors that are key…

Abstract

Purpose

Employee well‐being (WB) is a strategic reference of prime importance due to its impact on human capital, employee health and quality in working life, factors that are key to achieving successful organisations. The purpose of the current study is to assess the WB of female managers in the European workplace. The research analyses three dimensions (job satisfaction, comfort and enthusiasm) and the effect of job‐related factors on each one of these.

Design/methodology/approach

The Mental Health and Vitamin models (Warr, 1987) were taken as the starting‐point of the research. An alternative econometric method – an artificial neural network known as extreme learning machine was applied to a sample of 99 female managers collected from the 5th European Working Conditions Survey‐2010

Findings

The results obtained confirm that this methodology is valid to efficiently classify European female managers into those who feel satisfied with their jobs, calm and relaxed, and cheerful and in good spirits, and those who do not. Furthermore, the resulting model identifies the strongest factors important in determining the varied dimensions of occupational WB achieved.

Originality/value

Even today, despite the important contribution women managers make to the management of organisations, they have to face many challenges and overcome serious barriers in achieving and staying in positions of leaderships when compared to their male counterparts.

Propósito

El bienestar laboral constituye un referente estratégico de primer orden por su impacto sobre el capital humano – salud y calidad de vida laboral de los empleados –, en aras de alcanzar organizaciones exitosas. El objetivo del presente artículo es analizar el bienestar laboral a partir de sus tres dimensiones (satisfacción, confort y entusiasmo) de las mujeres que ocupan puestos de dirección en Europa y el efecto de ciertos factores laborales.

Diseño/metodología/enfoque

Se adopta como punto de partida los modelos teóricos de salud mental y vitamínico (Warr, 1987), aplicando un método econométrico novedoso – redes neuronales artificiales –, a una muestra de 99 mujeres directivas extraída de la V Encuesta Europea de Condiciones de Trabajo (2010).

Resultados

Los resultados obtenidos confirman la validez de esta novedosa metodología para clasificar eficazmente a las mujeres directivas que presentan un elevado grado de bienestar laboral. Por otra parte, con el modelo resultante se identifican los factores más determinantes para el logro de cada una de las dimensiones que constituyen el bienestar laboral.

Originalidad

Las mujeres directivas, quienes a pesar de lo mucho que tienen que aportar en la gestión de las organizaciones, aún hoy encuentran que su acceso y permanencia en los puestos de dirección está colmado de desafíos y barreras difíciles de superar en comparación con sus homólogos masculinos.

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Case study
Publication date: 2 May 2016

Henry Ossa and Ana Cristina Gonzalez

Strategic Planning for family businesses.

Abstract

Subject area

Strategic Planning for family businesses.

Study level/applicability

MBA family businesses courses and/or executive education courses that focus on family businesses. The case can be used in introductory sessions related to family business strategy.

Case overview

This case tells the story of two generations of coffee plant growers at Hacienda Flandes in Colombia’s coffee region. It describes external and internal factors that affected the family business from 1970 to 2013. The case presents antecedents and consequences of environmental circumstances and family members’ decisions that drive this business from boom to decline and later on to its potential reinvention. Through an analysis of this family-owned coffee plantation across generations, students are expected to understand the importance of strategic planning in family businesses, in a changing and competitive environment. Family businesses in emerging economies are the most common type of businesses. In Latin America, most of family businesses might be younger than those in Europe and even in North America. Therefore, family businesses in these economies can be going through or will soon go through a succession. Succession success rate is low, regardless of the culture or country in which the family business develops. This case deals with the preparation (or lack of preparation) of the next generation in family businesses management and its consequences and helps students suggest alternatives and better decisions to run family businesses in an emerging economy.

Expected learning outcomes

Students will be able to know and explain the concept of a family business as a dynamic system: firm, family and individuals, each one with actions and outcomes; analyze opportunities for and threats to family businesses across generations; and formulate strategies that balance business and family demands.

Supplementary materials

The teaching note has specific reading materials to support class discussion.

Details

Emerald Emerging Markets Case Studies, vol. 6 no. 1
Type: Case Study
ISSN: 2045-0621

Keywords

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Article
Publication date: 2 December 2020

Mara Mataveli, Juan Carlos Ayala and Alfonso J. Gil

The objective of this work is to examine the factors that influence the decision of Brazilian companies to export.

Abstract

Purpose

The objective of this work is to examine the factors that influence the decision of Brazilian companies to export.

Design/methodology/approach

A questionnaire was used to collect data from a statistically significant sample of 318 Brazilian exporting firms. Three types of study were carried out; an exploratory study that simplified the information through a principal component analysis, a descriptive study of the factors that influence the decision to export by Brazilian companies and a study of variance that allowed comparison of groups of firms.

Findings

After an analysis of the literature, 11 factors were proposed that influence the decision to export. Two unique factors resulted from the principal components analysis: “resource optimisation” and “performance and development”. The “performance and development” factor was more valued than the “resource optimisation” factor. From the analysis of variance, significant differences were only found in the variable “firm size”.

Originality/value

This paper contributes to the literature by presenting further knowledge of export factors in developing countries, the management of companies and instruments for decision making in the area of internationalisation.

Propósito

Esta investigación tiene como objetivo examinar los factores que influyen en la decisión de exportar de las empresas brasileñas.

Diseño/metodología/enfoque

Se utilizó un cuestionario para recopilar datos de una muestra estadísticamente significativa de 318 empresas exportadoras brasileñas. Se realizan tres tipos de estudio, un estudio exploratorio que permite simplificar la información a través de un análisis de componentes principales, un estudio descriptivo de los factores que influyen en la exportación de las empresas de Brasil, y un estudio de varianza que permite comparar grupos de empresas.

Resultados

Después de un análisis de la literatura, se propusieron 11 factores que influyen en la decisión de exportar. Del análisis de componentes principales, resultan dos únicos factores: “optimización de recursos” y “rendimiento y desarrollo”. El factor “rendimiento y desarrollo” es más valorado que el factor “optimización de recursos”. Del análisis de varianza, solo se encontraron diferencias significativas en la variable “tamaño de la empresa”.

Originalidad/valor

Este trabajo contribuye a la literatura al presentar un mayor conocimiento de los factores de exportación en los países en desarrollo, además, los resultados permiten mejorar la gestión de empresas, esencialmente en la toma de decisiones en el área de la internacionalización.

Details

Academia Revista Latinoamericana de Administración, vol. 34 no. 1
Type: Research Article
ISSN: 1012-8255

Keywords

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Article
Publication date: 22 June 2018

Alfonso J. Gil, Beatriz Rodrigo-Moya and Jesús Morcillo-Bellido

The purpose of this paper is to analyse the impact of leadership on culture and on the structure of learning, and of these two constructs on the innovation capacity.

Abstract

Purpose

The purpose of this paper is to analyse the impact of leadership on culture and on the structure of learning, and of these two constructs on the innovation capacity.

Design/methodology/approach

A quantitative study utilising a survey was carried out. By means of an ad hoc questionnaire, educational administrators were asked about some characteristics of their organisations. The authors have proven the model of research through a model of structural equations, that is, by means of the partial least squares technique.

Findings

The hypothesis is confirmed that leadership affects culture and learning structure, and both impact on the innovation capacity of schools.

Practical implications

This work addresses the role of three critical aspects in the management of educational organisations—leadership, culture and structure—in the development of innovation that is essential in improving organisational development.

Originality/value

The role of leadership in the development of favourable conditions for innovation is verified, as is the impact of these conditions on the innovation capacity of educational organisations.

Details

Leadership & Organization Development Journal, vol. 39 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

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Article
Publication date: 1 December 1996

Juan Velarde Fuertes

Provides an overview of the evolution of Spanish economic policy throughout the nineteenth century and considers the economic thought of the Spanish professor of this…

Abstract

Provides an overview of the evolution of Spanish economic policy throughout the nineteenth century and considers the economic thought of the Spanish professor of this time. Discusses the work of Heinrich von Stackelberg while he was based in Spain from 1943. Suggests that Stackelberg’s ideas were key to the quantum leap in Spanish economic policy, abandoning utilitarian historicism which had permeated it up to then.

Details

Journal of Economic Studies, vol. 23 no. 5/6
Type: Research Article
ISSN: 0144-3585

Keywords

Content available
Article
Publication date: 20 April 2018

Moisés Simancas Cruz, Juan Israel García Cruz, Carlos Alberto Greifemberg and María Pilar Peñarrubia Zaragoza

The quality of tourist accommodation establishments is a recurring theme in public strategies for planning and managing tourist destinations. The applying standards as a…

Abstract

Purpose

The quality of tourist accommodation establishments is a recurring theme in public strategies for planning and managing tourist destinations. The applying standards as a way to achieve quality. This strategy consists of legally regulating a series of minimum physical standards by using measureable parameters, as well as the desired characteristics or levels of amenities, which vary according to the type of provision required. The purpose of this study is to analyze the strengths and weaknesses of applying strategies that regulate standards for accommodations in coastal tourism areas in the Canary Islands (Spain).

Design/methodology/approach

The authors used an explanatory case study methodology. An “inter-case” comparison has been chosen, because the object of analysis (public policy applying tourism standards) has changed over time; furthermore, a content analysis approach was selected so that the subject of this research is the process of implementing this kind tourism policy. The result is a systematization of the process in stages.

Findings

Quantifiable criteria that exclusively consider the physical or operational parameters of a tourist establishment are no longer sufficient to provide quality service that meets the needs and expectations of customers. It is not enough to set standards for surface area parameters or essential amenities when organizing new tourist developments, but rather it is the qualitative aspect that must be addressed. At the same time, quality tourist accommodation establishment is not obtained merely by reducing density, which constitutes the significant standard.

Research limitations/implications

This paper evidence is presented that may influence the quality of accommodation perceived by the client, which increases their level of satisfaction and, in turn, the degree of trust and, therefore, fidelity, understood as the future decision to repeat or not the tourist experience. There are also issues related to the approach that the quality of accommodation establishments has a direct effect on the visitor’s perception of the destination, which cannot be merely physical, mensurable in square metres.

Practical implications

The relationship between urban standards and quality is no longer linear. This determines that the regulated tourist accommodations (defined by sectoral regulations) it is common to set a required plot size in m2 based on the number of bed places offered by the establishment is no longer valid. Today, tourists rate accommodation establishments by the prestige of their brand or the diversity of services and experiences (entertainment, sensations, emotions, etc.) they provide. These experiences play such an important role in producing customer satisfaction and loyalty to a hotel that guests are willing to pay more for their stay, with the understanding that they will be able to experience certain emotions. It has been evidenced that the main reason for setting physical quality parameters that can be measured by a rating system for accommodation establishments, to provide a basic reference for customers, is no longer necessary, given the amount of easily accessible real-time information freely available through multiple independent channels based on the 2.0 paradigm, information technologies and communication, as well as applications and virtual platforms.

Social implications

Applying this public strategy of classifying or rating tourist accommodations on a territorial scale has some strengths and weaknesses. However, it is not easy to find a comprehensive evaluation of the impact of such strategies because, among other issues, the public administration seems disinterested in measuring the consequences of their decisions, instead focussing on whether the formal legal requirements are being complied with. Moreover, whenever such assessments have been carried out, the discussion has been limited to the effectiveness of the implementation. This is why, beyond such purely mechanical responses, there are currently no studies or technical reports that specifically examine the positive or negative effects of such approaches. Evidently, these circumstances make any work analyzing this material relevant and timely. Likewise, the main reason for setting physical quality parameters that can be measured by a rating system for accommodation establishments, to provide a basic reference for customers, is no longer necessary, given the amount of easily accessible, real-time information freely available through multiple independent channels based on the 2.0 paradigm, information technologies and communication, as well as applications and virtual platforms.

Originality/value

The paper determines that the impact of the strategies of set a required plot size in square metres based on the number of bed places offered by the establishment is limited. Applying this public strategy of classifying or rating tourist accommodations on a territorial scale has some strengths and weaknesses. However, it is not easy to find a comprehensive evaluation of the impact of such strategies because, among other issues, the public administration seems disinterested in measuring the consequences of their decisions, instead focussing on whether the formal legal requirements are being complied with. Moreover, whenever such assessments have been carried out, the discussion has been limited to the effectiveness of the implementation. This is why, beyond such purely mechanical responses, there are currently no studies or technical reports that specifically examine the positive or negative effects of such approaches. Evidently, these circumstances make any work analyzing this material relevant and timely.

Details

Journal of Tourism Analysis: Revista de Análisis Turístico, vol. 25 no. 1
Type: Research Article
ISSN: 2254-0644

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Article
Publication date: 1 April 2000

Loran E. Custinger

Presents findings from a case study into official attempts to change street vending into an “appropriate” form for tourists in Barbados. Suggests this has had a negative…

Abstract

Presents findings from a case study into official attempts to change street vending into an “appropriate” form for tourists in Barbados. Suggests this has had a negative effect ont he vendors. Focuses on a market relocation scheme and shows how the image and the reality of street vending have clashed in a way which has harmed many of the vulnerable vendors.

Details

International Journal of Sociology and Social Policy, vol. 20 no. 3/4
Type: Research Article
ISSN: 0144-333X

Keywords

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Article
Publication date: 1 January 1996

Margaret Y. Champion

Can we do business with strangers? A major handicap to any promotion is ignorance of the market and its members. In order to understand Latin Americans, says Albert…

Abstract

Can we do business with strangers? A major handicap to any promotion is ignorance of the market and its members. In order to understand Latin Americans, says Albert Hirschman, we must first understand how Latin Americans understand each other. We see the “facts” one way, but their perception of these same facts is often very different. This is my purpose in reporting on Peru's attitude and internal discussions on international trade. Why Peru? A U S. State Department official told me that they consider Peru as a sort of bell wether in South America. Abraham Lowenthal of the Inter‐American Dialog says Peru has an international significance greater than would be expected, considering the size of its economy, and E. V. K. Fitzgerald of Cambridge says the Peruvian experience is significant in judgimg prospects in South America.

Details

International Journal of Commerce and Management, vol. 6 no. 1/2
Type: Research Article
ISSN: 1056-9219

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Article
Publication date: 12 March 2019

Luis Antonio Orozco and Olga Lucía Anzola-Morales

This paper aims to present the Colombian Alejandro López Restrepo as a classic management thinker from the first half of the twentieth century and discuss his ideas in the…

Abstract

Purpose

This paper aims to present the Colombian Alejandro López Restrepo as a classic management thinker from the first half of the twentieth century and discuss his ideas in the light of Anglo-Saxon authors at that time and his contributions as a professor, manager and public servant.

Design/methodology/approach

Bibliographic material including López’s books and essays and their biography published by Mayor (2001) are reviewed to organize a new reading of López as a management thinker and practitioner.

Findings

Beyond several classical managerial thinkers, López reconceptualized scientific management with a critical discussion of classical economic theory using sociology and psychology to present a unique conception of work, enterprise and efficiency as a public service that gives sense to individual and social realization to face the future and create development.

Research limitations/implications

Techniques as critical biography and interpretation of data have not been used, instead the aim to contribute to the literature of management history a Latin American’ thinker.

Practical implications

Including López as a classical management thinker can improve the study of management history. His life and ideas give new reflexive insight to understand the development of management in Colombia and serve to inspire administrators to seek improvements in society.

Originality/value

The paper offers a new approach toward studying Alejandro López beyond previous sociological work by Mayor (2001) with the discussion of the contributions in the lenses of managerial practices and theoretical insights at that time.

Details

Journal of Management History, vol. 25 no. 2
Type: Research Article
ISSN: 1751-1348

Keywords

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Article
Publication date: 1 April 2000

Andy Thorpe and Elizabeth Bennett

This paper traces the evolution of (Catholic) church‐state relations from Nicaraguan independence through to 1998, showing how a symbiotic relationship has emerged whereby…

Abstract

This paper traces the evolution of (Catholic) church‐state relations from Nicaraguan independence through to 1998, showing how a symbiotic relationship has emerged whereby one makes recourse to the other in order to justify its existence and provide it with moral authority. This relationship, however, has been threatened on a number of occasions. First, by the advent of liberation theology during the Somoza period, second by the increasing secularisation of the FSLN regime during the 1980s. Recent years have seen the Catholic Church recapture its previous authoritative position in the national political arena, although increasing voter apathy and the growth of the Protestant Church movement could again threaten its position.

Details

International Journal of Social Economics, vol. 27 no. 4
Type: Research Article
ISSN: 0306-8293

Keywords

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