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The purpose of this paper is to show the link between human error and marine accidents.

The authors carried out field research and also used empirical evidence.

Until 1998, the human side has been neglected, for centuries, in favor of the technical side. Even after 1998 improper focus did not eliminate marine accidents.

Lack of data between human error and marine accidents.

The paper is addressed to the maritime community and its safety administration in the EU and IMO, to eliminate human error.

There is potential for reduction of human injuries, deaths and marine pollution.

The paper is of value as no prior research, in depth, has been done to see what is behind the standard etiquette “human error” in marine accidents.

The purpose of this paper is to inform readers comprehensively and sufficiently about the marine accident of MV Samina Express with 80+2 dead in the Aegean Sea in September 2000.

The paper uses analysis of court and experts as well as published papers on the accident using nonlinear management techniques.

When dialogue and communications in shipping companies fail then accidents to vessels result.

There was difficult access to court material and limited information on actual causes and the action of payers.

Open communications can aid in finding the cause of accidents.

The paper reveals the causes of accident due to human errors in a clear way; it outlines the responsibility of the captain as manager of the ship; and shows where and why the dialogue and communication fails.

This article deals first in a theoretical fashion – a kind of a literature review – with the concept of randomness, as this appears in various disciplines. Second, an empirical approach is performed with actual data concerning marine accidents in the form of ships totally lost in two counts: ships lost per area and ships lost per month. The first appears non random and the latter is random! This finding is very crucial for the countries with the most dangerous areas, as well as for IMO. The test used for non‐randomness is the BDS statistic. The BDS statistic tests for the nonlinear dependence. The test proved randomness for monthly time series at both 95 per cent and 99 per cent confidence and non‐randomness for area data at the same confidence levels as above.

To inform readers comprehensively and sufficiently about the new (July 1, 2004) legal regime of SOLAS/ISPS code concerning security of ports and ships.

The paper estimates the code's impact on vessels' security and on ships' ownership and control as well as on seafarers.

The maritime security measures costing $626 million (and $168 million per year) had to be seen as the third pillar of the international shipping policy and to facilitate instead of obstructing free flow of international sea transport.

The very recent implementation of ISPS code made this paper prognostic in nature.

This is the first account of the new regime and is of interest to shipowners and ports, US and EU seafarers.

To offer a complexity‐informed framework for the design of an effective organizational crisis response system.

A narrative analysis of the crisis response in a hotel chain facing a major food poisoning outbreak, seen from a complexity theory perspective. Data were collected through 17 in‐depth interviews of persons involved in the crisis response and through analysis of secondary data.

The analysis identified weaknesses in the chain's crisis response and complexity theory provided a good theoretical foundation of the proposals to overcome them.

Organizations should redefine the role of crisis management plans and crisis management teams. An effective crisis response should be viewed as a living (co‐evolving) system within the organization. By adopting complexity principles the organization can make this system far more effective.

The paper is among the very few that deal with crisis management from a complexity perspective.