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Recently, Modell (2022) and James et al. (2020) provided reviews of the performance management literature that subscribe to an institutional or behavioral perspective, respectively. This article draws attention to an alternative theoretical approach – the relational perspective.

The article is based on a review of different literature.

Decision-making in public organizations becomes more participatory or distributed, and service provision is increasingly collaborative. In line with these trends in public administration practice, performance management theory needs to be updated and principal-agent assumptions expanded. A relational perspective could provide such an update. This perspective emphasizes the group as the unit of analysis and the importance of collaborative routines to select, define, and use performance practices and metrics. The perspective also draws attention to the role of networks, social processes, and negotiations within teams, as well as group dynamics in decision-making.

The article outlines avenues for future relational research on performance management efforts, with the intention to encourage more empirical work in this area. The article also theorizes about promising connections between the relational, institutional, and behavioral perspectives, specifically linking a relational research agenda to propositions made by Modell (2022).

The purpose of this article is to improve understanding of the use of performance information in the public sector.

The article is based on a comparative case study in the field of German childcare administration. Two cities have been selected based on the variation of their performance measurement systems.

It is found that a higher complexity and sophistication of the measurement system fosters the use of performance data by civil servants. At the same time, such a comprehensive control system seems to undermine the steering ability of local politicians. Referring to agency theory, it is argued that complex data systems can increase information asymmetries in favour of bureaucrats.

Since the findings are based on two cases, the paper does not make any claims about their generalisability for a particular population. Instead, the paper uses in-depth observations to better inform and enhance an existing hypothesis.

The results emphasise the importance of user-specific performance reporting. The paper suggests thinking of the adoption of management innovation as a temporal process where measurement complexity can be balanced over time by customised reporting.

This article is innovative as it focuses on two user groups of performance data simultaneously. The results show that this approach adds value because observations vary based on the perspective of the different users.

The purpose of this paper is to examine the perspectives of local residents regarding the impact of the long-duration Hazelwood open cut coal mine fire in rural Australia.

A qualitative approach was undertaken involving 27 in-depth interviews with adults who lived in the town of Morwell, immediately adjacent to the coal mine fire.

Participant concerns focussed upon fear and confusion during the event, the perceived health effects of the smoke, anger towards authorities and loss of a sense of community and sense of security. One of the significant ways in which people managed these responses was to normalise the event. The long duration of the event created deep uncertainty which exaggerated the impact of the fire.

Understanding the particular nature of the impact of this event may assist the authors to better understand the ongoing human impact of long-duration disasters in the future.

It is important to provide clear and understandable quality information to residents during and after such disasters.

While there is an extensive literature exploring the direct social and psychological impacts of acute natural disasters, less qualitative research has been conducted into the experiences of longer term critical events.

My project is to develop a phenomenological, constructionist, symbolic interactionist theory of the narrative productions of meaning in the public realm. Situated within our globalized, technologically mediated world characterized by extraordinary social, political, economic, and moral fragmentation, my basic question is quite practical: How can public communication be understandable and persuasive to audiences whose experiences, world views, and moral sensibilities are so different? Here I explore how the more-or-less widely shared systems of meaning in symbolic codes and emotion codes are incorporated into narratives that circulate in the public sphere. I conclude with arguing that more attention by symbolic interactionists to these productions of meaning would be good for the study of culture and good for symbolic interactionism.

France's defeat by Germany in 1940 is one of the most shocking events in the annals of military history. Explanations for France's defeat have traditionally focused on battlefield mistakes, an unmotivated population, and even bad luck. Yet, the seeds of France's failure were sown long before her 1940 surrender. The purpose of this paper is to examine the presence of groupthink in the French General Staff during the interwar years with its deleterious effect on France's military preparedness.

Groupthink is used to understand the reasons behind France's decisive defeat at the start of World War II. Historians of the period and primary and secondary works were consulted and analyzed.

Multiple examples of the main eight groupthink symptoms were identified from the documentary evidence. Groupthink present in the French General Staff had an adverse impact on the France's preparations. Groupthink led to the downplaying of important information, the failure to question vital assumptions about German capabilities, and the misapplication of new military technology. This led to inflexibility and the inability to respond to innovative German technology and operational doctrine.

Groupthink is useful in explaining complex historical events – events which often have been attributed to poor leadership, corrupt or incapable politicians, or simply luck. The application of social science theory and methods to well‐documented events, whether “historical” or otherwise has the potential to enrich the understanding of these events and the ways in which they may be studied.

This study also contributes to evidence on groupthink and the application of theory in social science and management to the study of well‐documented historical events.

This paper aims to provide a systematic review on library and information science (LIS) profession’s image and stereotypes from 1999 to 2013. In particular, it aims to identify and analyze the prevailing images of librarians in various contexts and explore possible changes occurring over time.

The method of systematic review is adopted to identify the prevailing images in LIS profession. Specifically, 60 papers were selected and five main themes emerged such as “public’s perceptions”, “librarians’ perceptions”, “students’ perceptions”, “mass media” and “image as an issue” after a thorough analysis of papers’ aim.

It was found that librarians were negatively perceived by both the wider public and the students. In terms of mass media, the image of “the old maid” was dominant, whereas newspapers focused on the male librarian who was perceived as glamorous. Positive stereotypes were also found in children books. On the whole, librarian’s image and relevant stereotypes have not changed considerably over time.

This literature review considered only papers published between 2000 and 2013 and only in English mainly due to language restrictions.

This review identifies, critically analyzes and discusses the literature on the prevailing images and stereotypes associated with LIS profession in the past 13 years. In addition, it attempts to identify and discuss any changes that occurred in this time frame.

The purpose of this article is to apply what social scientists have learned from decades of research on natural and technological disasters to better understand the short-term and potential long-term human impacts of the 9/11 attacks. The short-term response to the 9/11 attacks was similar to how people and communities typically respond to natural disasters. One year after the attacks, news reports suggest that factors identified in technological disaster research as causing collective trauma, rather than recovery, are beginning to surface. We identify three patterns typically present in (but not restricted to) the aftermath of technological disasters that contribute to slow recovery and ongoing collective trauma and evaluate the likelihood that these factors will impact the recovery process for those impacted by the 9/11 attacks. We conclude that due to perceptions of governmental failure, the likelihood of protracted litigation, and uncertainty regarding the mental and physical health of victims, the social and psychological impacts of the 9/11 attacks will likely be severe and long-term. As such, the concluding section recommends the implementation of a long-term clinical intervention program for mitigating these potential chronic impacts and facilitating the timely recovery of survivors.