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The emergence of evidence‐based medicine has implications for the use and development of information retrieval systems which are not restricted to the area of medicine. ‘Evidence‐based’ practice emphasises the retrieval and application of high quality knowledge in order to solve real‐world problems. However, information seeking to support such evidence‐based approaches to decision making and problem solving makes demands on retrieval systems which they are not well suited at present to satisfy. A number of approaches have been developed in the field of medicine that seek to address these limitations. The extent to which such approaches may be applied to other areas is discussed, as are their limitations.

In the COVID-19 era, where blended learning is gaining popularity, research-informed teaching could be one of the alternatives or options to assess students' progress in Higher Education institutions. In the past, educators have assessed students' research skills gained from research-informed teaching through coursework components or assignments. However, whether the assignments can be converted into peer-reviewed output acceptable in a reputable journal or conference has hardly been investigated. This study explores how research-informed teaching has been rolled out in undergraduate/postgraduate BIM related modules/programmes in the School of the Built Environment, Oxford Brookes University and which has culminated in high quality published outputs.

The method used is purely qualitative in-depth interviews, where students who have published were tracked and invited to share their experiences. In total, nine former students of the 12 invited, participated in the interviews. Inductive content analysis, a suitable qualitative data analysis technique was used in analysing the feedback from the interviews.

The main finding is that research-informed teaching can be done in a technical and complex BIM discipline and students' coursework components or assignments can further be converted into published outputs.

The main limitation of this study was that the sample was small. That notwithstanding, it has provided valuable insights into the understanding of student's ability to undertake research while studying and experiences of how educators can deliver research-informed teaching to students in Higher Education institutions.

The study adds to the existing body of literature about undergraduate and postgraduate research-informed teaching and goes further to provide strong evidence through published outputs thereby confirming that students at both levels can indeed conduct and publish peer-reviewed research articles while undertaking their studies.

President Bill Clinton has had many opponents and enemies, most of whom come from the political right wing. Clinton supporters contend that these opponents, throughout the Clinton presidency, systematically have sought to undermine this president with the goal of bringing down his presidency and running him out of office; and that they have sought non‐electoral means to remove him from office, including Travelgate, the death of Deputy White House Counsel Vincent Foster, the Filegate controversy, and the Monica Lewinsky matter. This bibliography identifies these and other means by presenting citations about these individuals and organizations that have opposed Clinton. The bibliography is divided into five sections: General; “The conspiracy stream of conspiracy commerce”, a White House‐produced “report” presenting its view of a right‐wing conspiracy against the Clinton presidency; Funding; Conservative organizations; and Publishing/media. Many of the annotations note the links among these key players.

The purpose of this paper is to build upon existing knowledge of personalisation through an improved understanding of how the use of personalised social care services can support older people’s sense of self. It contains perspectives that are helpful to the development of personalisation policy and practice and to the future commissioning of social care services.

The research involved a qualitative study with eight participants in two local authority areas in England. A series of three in-depth interviews conducted with each participant over a four to six week period explored their experience of using (in one case refusing) a direct payment to meet their social care needs. Ethical approval was obtained prior to the start of fieldwork via the research ethics committee of the author’s home university.

Two inter-related themes emerge as findings of the research. First, that the locus of personalisation resides within the interpersonal dynamics of helping relationships; participants experienced personalisation when carers helped to meet needs in ways that validated their narrative of self. Second, whilst the experience of personalisation is not strongly related to consumer choice, it is important that older people are able to exercise control over and within helping relationships.

This is a small scale qualitative study conducted with only eight participants. Whilst it offers valid insights into what constitutes personalisation and the processes by which it was achieved for the participants, caution is required in applying the findings more generally. With the exception of one case, the study is focused exclusively on first person accounts of older people. Future studies might usefully be designed to incorporate the accounts of other involved parties such as family members and paid carers.

The paper provides an alternative way of approaching personalisation of social care services for older people by exploring it in terms of its impact on self. It identifies the development of accommodations of “special requirements of Self” in helping relationships as a key mechanism of personalisation. This offers a balance to the current focus on consumer choice and control through the development of market like mechanisms.

A decade ago, a few major corporations independently started asking the same questions: Since nearly all their staff functions addressed the same fundamental business unit needs, why perform the work individually for each unit? And if staff work done by one organizational entity addressed multiple needs, why perform it in an unbundled manner?

Nothing can guarantee that an automated system selection process will be successful, but adherence to a set of common‐sense principles can help in securing a successful outcome. The focus of the process has to be on the long term and must take account of the institutional context into which the system will fit. With the shift towards user empowerment, the involvement of users in the selection process is increasingly critical. The components of the selection process can be envisioned and combined in many different ways. The process used by the Purdue University Libraries serves to illustrate one way the process can play itself out.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This paper investigates the challenge of ticketing for the Sydney Organizing Committee for the Olympic Games (SOCOG). During the various phases of ticket marketing and ticket offers, mistakes were committed, which caused damage to the ticketing campaign and the image of the Organizing Committee as well. The public disappointment produced by those mistakes was expressed in many different ways. One month prior to the Opening Ceremony, more than two million tickets remained unsold. However, people’s desire to take part in the “greatest show on earth”, led to a boom in tickets sales in the lead up to the Opening Ceremony. Finally, SOCOG managed to sell 87.90 per cent of the tickets available to the public, the largest percentage of tickets ever sold in an Olympiad.