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Article
Publication date: 14 April 2014

Ibrahim Ajagunna and Ann P. Crick

This conceptual paper aims to examine how the concept of host and guest interaction could help remedy the socio-economic impacts as created by tourism in Jamaica. The paper…

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Abstract

Purpose

This conceptual paper aims to examine how the concept of host and guest interaction could help remedy the socio-economic impacts as created by tourism in Jamaica. The paper identifies that tourism development in Jamaica has created a range of negative social impacts, which include changes in attitude, aspirations and lifestyles of young people, who may come from poor backgrounds but are increasingly exposed to the consumerist lifestyles of wealthy visitors and the so-called role models in the society, “the Dons”.

Design/methodology/approach

A qualitative approach was employed as the focus for this study. The survey of residents, and tourists in Ocho Rios and Negril in Jamaica were primary sources of data for this paper.

Findings

The tourism industry in Jamaica has seen a great diversification in recent years. The industry now ranges from conventional tourism (sun, sand, sea and sex) to cruise tourism, moderate community based tourism, heritage and cultural tourism, and more recently nature-tourism. However, social factors remain a deterrent. It is apparent that relying on the concept and principles of host and guest interaction presents a strategic option for success and if one is to understand the impact of tourism on the residents, the inter-action between the various elements in the system must be understood.

Originality/value

The attitudes of Jamaicans are important in determining the level of host and guest interaction and the level of success in the industry. Attitude is the fulcrum from which quality service is delivered; as such, the people must be in tune with the industry at all levels in order to achieve a sustainable tourism industry.

Details

Worldwide Hospitality and Tourism Themes, vol. 6 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 14 April 2014

Ibrahim Ajagunna

This paper aims to examine the position of tourism in tourism dependent countries in light of newly industrialized countries and how trends in the industry impact these developing…

1930

Abstract

Purpose

This paper aims to examine the position of tourism in tourism dependent countries in light of newly industrialized countries and how trends in the industry impact these developing tourism dependent nations. International tourism, for example, is now a technologically advanced activity in which some developing countries are lagging behind. These developing countries are challenged in adapting to compatible and new technology, financing, staff training and the relevant to the future of the industry.

Design/methodology/approach

The study employed a qualitative research methodology using both primary and secondary data drawn from a study conducted on the South Coast of Jamaica with supporting literature from a global perspective.

Findings

Moves by major players in the international tourism industry to increase their influence and dominance of global markets may reduce consumer choice thereby creating a shift for tourism from old tourism dependent developing nations to newly industrialized countries of the world. This would mean that the old tourism dependent nations need to devise a new way of diversifying their tourism products to attract elite markets seeking clean and un-spoilt environments and destinations.

Originality/value

This paper is part of a PhD work, which has been published in a book. The key issues raised in the paper are still current and the challenges present now need government and policy makers ' attention.

Details

Worldwide Hospitality and Tourism Themes, vol. 6 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 7 February 2020

Ibrahim Ajagunna, Mustapha Bello and Segun Arowolo

This paper aims to promote the development of a form of tourism product that can help to promote economic development at Ikare.

Abstract

Purpose

This paper aims to promote the development of a form of tourism product that can help to promote economic development at Ikare.

Design/methodology/approach

The study was conducted at Ikare using a qualitative approach. Tourism assets were identified through interviews and visits to attractions.

Findings

Ikare has significant tourism assets that if well harnessed will over time, change the socio-cultural and economic outlook of the town. It is also imperative that the newly formed Ikare Tourism Action Club achieves the objective of this transformation by focussing on the promotion of local tourism assets through local participation.

Research limitations/implications

There were no limitations in conducting this research, however, there may be some limitations in relation to the Ikare Tourism Action Club’s ability to access the funds it needs to achieve its objectives in promoting development from international funding agencies with an interest in nature, cultural and heritage tourism.

Practical implications

Ikare is uniquely blessed with a number of spring waters or rivers as they are more often referred to. These spring waters are not common in any other part of Nigeria because of their unique history. Part of the history is that the springs run throughout the year, irrespective of the degree of drought, thereby providing a sustainable water supply to all the inhabitants of the town. Some of the springs serve specific purposes as they are connected to some of the town’s cultural heritage sites.

Social implications

Apart from its people, there are cultural assets that underline tourism that tourists look forward to in any destination. In terms of natural resources, there is a little problem because if compared to other towns in Ondo State that do not have such a natural resource base, then the future for Ikare would be quite bright especially if Ikare improves its natural attractions.

Originality/value

Ikare has never been promoted as an ecotourism destination. An aspect of the objective of the Ikare Tourism Action Club is to promote Ikare as a unique tourism destination. In so doing, the development of ecotourism activities in Ikare will offer a unique opportunity that will positively influence the conservation of protected areas and socio/economic development for local people.

Details

Worldwide Hospitality and Tourism Themes, vol. 12 no. 1
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 8 March 2022

Ibrahim Ajagunna, Matthew Olusoji Ilori and Eron McLean

The cruise industry has been significantly impacted as a result of Covid-19. Some cruise lines have downsized, and many have cancelled ship orders while some vessels have been put…

443

Abstract

Purpose

The cruise industry has been significantly impacted as a result of Covid-19. Some cruise lines have downsized, and many have cancelled ship orders while some vessels have been put on retainers. It is still uncertain how long this situation will continue. Even when cruise lines resume their services, the uptake is likely to be gradual because many traditional and potential cruisers may still be reluctant to travel because of the fear of contracting the disease. In addition, an enormous amount of money and time will be required to overhaul ships, re-plan service processes, re-certify crew and develop a new normal for how cruise businesses operate. An analysis of these issues forms the primary purpose of this study.

Design/methodology/approach

A qualitative approach was used to gather data and this was augmented by the personal industry experiences of the authors.

Findings

Steady growth in the cruise industry came to an end during the last two years due to the unanticipated impact of the pandemic. SARS, Ebola and other diseases were much less significant in comparison. Many Caribbean islands have recently upgraded their ports to accommodate mega cruise ships as tourism is the main source of income for these islands. These investments run to millions of US dollars and as yet, there are no indications as to when the industry will recover.

Research limitations/implications

Access to industry experts was not as broad-ranging as anticipated due to time pressures and the fact that it is difficult to schedule interviews by telephone or webinar with busy practitioners.

Social implications

The pandemic will continue to impact the people of the Caribbean economically and socially, because of their dependence on tourism and especially cruise businesses.

Originality/value

The gradual re-entry of cruise operations represents a fourth phase in the development of the industry. This juncture is the most critical phase because of the many opinions surrounding vaccination. Cruising is unlike land-based tourism assets where a rapid reactive response is easier to facilitate. A health crisis at sea can have disastrous consequences, especially for small islands with limited facilities to deal with critical Covid-19 infections.

Details

Worldwide Hospitality and Tourism Themes, vol. 14 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Content available
Article
Publication date: 13 February 2017

Richard Teare, Ibrahim Ajagunna, Fritz Pinnock and Tom M. Amonde

445

Abstract

Details

Worldwide Hospitality and Tourism Themes, vol. 9 no. 1
Type: Research Article
ISSN: 1755-4217

Article
Publication date: 13 February 2017

Ibrahim Ajagunna, Fritz Pinnock, Tom M. Amonde and Richard Teare

This paper aims to profile the WHATT theme issue “Tourism business development and logistics in the Caribbean: Will there be a symbiotic relationship?” by drawing on reflections…

280

Abstract

Purpose

This paper aims to profile the WHATT theme issue “Tourism business development and logistics in the Caribbean: Will there be a symbiotic relationship?” by drawing on reflections from the theme editors and theme issue outcomes.

Design/methodology/approach

Structured questions are used to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

Findings

The paper draws on academic and practitioner perspectives to examine the interrelatedness between tourism development and logistics in the Caribbean and concludes that there is much common ground.

Practical implications

This paper outlines challenges and new approaches to the management of tourism business development and logistics in the Caribbean.

Originality/value

The present paper profiles the main developments that need to occur to maximize benefits for the people and economies of the Caribbean region.

Details

Worldwide Hospitality and Tourism Themes, vol. 9 no. 1
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 13 February 2017

Fritz Pinnock, Ibrahim Ajagunna and Sandra Casanova

The purpose of this paper is an assessment of logistics services and tourism infrastructure in the Caribbean. The objective is to examine the efficiency and competitiveness of the…

1297

Abstract

Purpose

The purpose of this paper is an assessment of logistics services and tourism infrastructure in the Caribbean. The objective is to examine the efficiency and competitiveness of the logistics and tourism environment in the region.

Design/methodology/approach

Given the low levels of implementation of logistics services in Barbados and Jamaica, this study is exploratory, and it is hoped that future studies can build on this assessment of Barbados and Jamaica, and by extension the Caribbean.

Findings

Governments across the Caribbean need to recognize that the development of an effective logistics industry rests with improved technology, a proper legislative framework, the development of competent human resources and modern infrastructure development.

Research limitations/implications

The study was limited to Barbados and Jamaica, and so it is not representative of the rest of the Caribbean, as economies like Trinidad and Tobago, the Bahamas and the Dominican Republic have stronger trans-shipment and cruise tourism activities.

Practical implications

With the low pace of logistics development in the Caribbean, the demand for logistic services, which involve planning, managing and executing the movement of goods and information within global supply chains, will continue to be largely by firms’ desire to outsource some or all logistics-related activities to specialists.

Social implications

The need to plan for the development of a competent and certified pool of human resources to support the development of a logistics and tourism industry is critical. This therefore requires the development of specialized skills, knowledge and the competence of a flexible and agile workforce.

Originality/value

The focus on Barbados and Jamaica provide an adequate picture of the logistics markets and regulatory frameworks in different contexts of the Caribbean, including an economy directly connected with the global marketplace with a relatively diversified product structure, and another less extensively connected and diversified product structure.

Details

Worldwide Hospitality and Tourism Themes, vol. 9 no. 1
Type: Research Article
ISSN: 1755-4217

Keywords

Content available
Article
Publication date: 14 April 2014

Richard Teare, Anthony H. Clayton, Fritz H. Pinnock and Ibrahim Ajagunna

109

Abstract

Details

Worldwide Hospitality and Tourism Themes, vol. 6 no. 2
Type: Research Article
ISSN: 1755-4217

Article
Publication date: 13 February 2017

Richard Bennett

This paper aims to examine the positioning of tourism and logistics and the related impact of crime.

550

Abstract

Purpose

This paper aims to examine the positioning of tourism and logistics and the related impact of crime.

Design/methodology/approach

The study is exploratory in nature and draws extensively on related literature. Data were obtained through primary sources (semi-structured interviews, observation) and additionally draw on the researcher’s own professional experience.

Findings

The findings suggest that both tourism and logistics need a more rigorous security infrastructure and support to keep pace in the current global arena where the range and scale of crime is unprecedented.

Research limitations/implications

The limitation of this study is that the focus is specifically on the Caribbean – though the situation in the Caribbean is no different from international trends.

Practical implications

Jamaican society has been impacted by different forms of crime (drugs, domestic and political) over the past three decades. While tourism has been the major source of foreign exchange for the island, little attention has been given to the impact of crime on tourism. Logistics, like tourism, has been premised as the next agenda for economic growth for the island. Similar to tourism, security has not been emphasized in the promotion of the logistics hub. Therefore, the role of security should be a priority agenda for the country as it works towards establishing a global logistic hub.

Social implications

The social implication of this study is to sensitize both the government and local people on the importance of the tourism and logistics industry and the role that security will play in their sustainability. The proposed logistics hub and the special economic zones will probably double the employment opportunity provided by tourism. Finally, the paper will help inform government policy both at the national and local levels on attitudes to national and private security.

Originality/value

Little has been written on the role of security in tourism and logistics in the Caribbean. As a result, this paper is timely and makes a fresh contribution to what is known on the subject matter.

Details

Worldwide Hospitality and Tourism Themes, vol. 9 no. 1
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 3 June 2014

Ibrahim Ajagunna, Fritz Pinnock and Robert Kerr

This paper aims to examine how “wilderness tourism” is being successfully used to promote tourism development in the economically depressed community of Bangor Ridge in Jamaica…

Abstract

Purpose

This paper aims to examine how “wilderness tourism” is being successfully used to promote tourism development in the economically depressed community of Bangor Ridge in Jamaica. Through this promotion, its sponsor, Sun Venture Tours, has been able to create employment for local residents and in so doing, contribute to community development and poverty alleviation. The company has also been able to demonstrate that local entrepreneurs have the capacity to address issues in their communities with little or no reliance on government.

Design/methodology/approach

The paper employs a qualitative research methodology using both primary and secondary data. The study focuses specifically on Bangor Ridge in Jamaica with Costa Rica and Belize used as comparators.

Findings

This paper concludes that the exclusion of heritage assets from the government's development strategies for tourism in Jamaica has resulted in economic and social stagnation and a decline in economic opportunities for rural communities on the island where unemployment and poverty are rife. It argues that there is a strong case for consultation among all stakeholders as to the value of the country's natural assets and the future of tourism in Jamaica. The paper observes that tourism cannot be sustained unless Jamaica's natural assets are preserved and carefully utilized.

Originality/value

This paper explores topical issues and provides a case study that clearly illustrates how government could redirect its interest in terms of support to local communities whose assets form the basis for tourism products on the island.

Details

Worldwide Hospitality and Tourism Themes, vol. 6 no. 3
Type: Research Article
ISSN: 1755-4217

Keywords

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