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Training management has critical in developing of civil aviation sector in Turkey. It requires using serious corporate sources for this reason is directly topic of aviation management and strategy.it is also about process management. According to this view, this paper aims to become a guidance to management training for maintenance or training organisations in the aviation sector wishing to obtain the authorisation, given national civil aviation authority (Directorate General of Civil Aviation), of providing type rating trainings that cover the types of aeroplanes including Beech 90 Series, Socata TB Series and Cessna/Reims-Cessna 172/F172 Series.

Aviation training organisations must be managed according to aviation law and regulations. It includes several approval processes about training content. Managers must be organising their resources, and they should get well timely decision made in optimum time. In this study, a flowchart, that is the procedure to follow in accordance with the related aviation regulations, has been developed while taking the opinion of experts and using experience gained from the approval process for the type trainings. This flowchart may gain time to managers in their approval process. It may use as guidance to create optimum flow in their process management.

The purpose of flowchart developed is to shorten the authorisation processes of the relative institutions by eliminating the challenges caused by the excess and complexity of national or international regulations related to the of authorisation of aircraft type rating training.

It is important to gain authority. But more important is to manage the authority as sustainable way in aviation training. Loosing authority in specific field may effect on both corporate reputation and doing aviation business. Anadolu University manages related risk via scientific project during using their authorisation. The results developed as a result of the expert opinions and the experience gained during the aircraft type training authorisation process will contribute to the literature. When considered from this point of view, it is expected for this study to fill an important gap in the literature. It is highly important for the aviation sector in terms of evaluating and interpreting academically such a process for practice, and also raising awareness or providing awareness for similar practices. It may also useful for process management.

Contemporary management and strategy mean optimization of ingredient factors such as human factors, systems, operations and equipment. With system approach in management and strategy, human risk factor as input has considerable potential to change results as airworthiness in aviation management. The managers of aviation business also optimize their functions to act safe while making contribution to development in triple of sustainability as economic development and its sustainability; social development and its sustainability; and environmental development and its sustainability. Corporate sustainability can be accomplished via supporting workforce which is the human risk factor. To support (empowerment) workforce, researchers should identify human risk or error factors which are important to this research. The purpose of this study is to suggest holistic framework for working environment system of aircraft maintenance technicians (AMTs) within two respects such as human performance (ergonomics) and corporate performance (sustainability). The secondary purpose of this system is to develop human risk taxonomy by determining the factors affecting both human and work by taking ergonomic aspects in aviation.

In this study, a taxonomy of human risk factors for AMTs is developed. These human factors divided into groups and subfactors are obtained from an extensive literature review and experts’ opinions in the field of human performance in aviation. Taxonomy developed will be useful to both sharing and using corporate sources in sustainable way.

Human risk factors can be considered or accepted as factors that cause human error. This may result in the optimum way to managing human risk factor via minimizing human-based error. Personality, hazardous attitudes, individual characteristics, physical/psychological condition of AMTs and corporate social responsibility factors are human-related risk variables in this study. The risks and error can be reduced by recognizing these factors and revealing their relation to ergonomic design.

The results of this study are intended to constitute a guide for managers to manage risk factors and to take corrective and preventive actions for their maintenance operations. It is believed that this study is highly important for the aviation sector in terms of raising awareness or providing awareness for similar practices. As taxonomy of the risk factors contributes to the managing human error, corrective actions related to these factors must be taken by managers.

Main issue in management and strategy is corporate performance. Managers seek effective and strategic way to improve their performance. Authorization, which includes reputational and strategic indicators, is one of these ways. The applying authorization and using this authorization are decision-making process for managers. These processes have potential to make considerable effect on corporate performance. As a considerable result of this research that need of resource dependency type certified aircraft technicians in Anadolu University are decreased owing to this research and, also the purpose of this study is that technicians have got opportunity to creating own human resource in view of both sustainability, and competition in training field.

In this study, both specified and organizational-tailored flowchart as the problem solving techniques in decision-making process of maintenance training organization have been developed, compiled after taking the opinions of experts, for the effective implementation of type rating training, following approval, that cover the types of fleet at Anadolu University. This flowchart may guide to the relevant aircraft maintenance training organizations in their type trainings implementation process.

Human factor is both vital and necessary element to achieve high corporate performance. By following the flow chart, the implementation process is shortened by eliminating the difficulties in complying with the depth and complexity of the required regulation.

The development of the necessary skills and competencies of the workforce is one of the critical points for the creation, preservation and improvement of corporate value. This research has been carried out with the aim of effective utilization of institutional resources, development of personnel and hence corporate value creation. Anadolu University, which is aware of the importance of core competence, is trying to make it one of its strengths institutionally. The Anadolu University Faculty of Aeronautics and Astronautics, as an organization that has completed the necessary steps to become authorized to give type rating training, may guide other aviation organizations using the organization-specified tailored flow chart developed with the help of expert opinion.

According to regulations, aircraft must be in an airworthy condition before they can be operated. To ensure airworthiness, they must be maintained by an approved component maintenance organisation. This study is aimed to identify potential errors that may arise during the final inspection and certification process of aircraft components, categorise them, determine their consequences and quantify the associated risks. Any removed aircraft components must be sent to an approved aircraft component maintenance organisation for further maintenance and issuance of European Union Aviation Safety Agency (EASA) Form 1. Thereafter, a final inspection and certification process must be conducted by certifying staff to receive an EASA Form 1. This process is crucial because any errors during this stage can result in the installation of unsafe components in an aircraft.

The Systematic Human Error Reduction and Prediction Approach (SHERPA) method was used to identify potential errors. This method involved a review of the procedures of three maintenance organisations, individual interviews with ten subject matter experts and a consensus group of 14 certifying staff from different maintenance organisations to achieve the desired results.

In this study, 39 potential errors were identified during the final inspection and certification process. Furthermore, analysis revealed that 48.7% of these issues were attributed to checking errors, making it the most common type of error observed.

This study pinpoints the potential errors in the final inspection and certification of aircraft components. It offers maintenance organisations a roadmap to assess procedures, implement preventive measures and reduce the likelihood of these errors.

In this study, research problem has been designed as a fleet-based optimization problem. This paper aims to present fleet modelling with risk taxonomy. Fleet modelling has been assumed as strategic multi-criteria decision-making problem to capacity building. Capacity building risk management is an essential element within the scope of its strategy to ensure sustainable corporate performance. Optimization is a fundamental target in aviation business’ strategy and management since the manager make decisions in their multi-interrelated criteria environment. Also, aviation is a highly regulated sector, and its operational and business procedures have certain limits by both national and international authorities. For this reason, companies implement risk management for strategic optimization while performing operations in compliance with the legislation. Risk management with capacity building and resource dependency perspective applied for strategic optimization aims to capture opportunities and result in threats with minimum accidents and incidents.

The taxonomy and analytical hierarchy process (AHP) have been identified as methodologies in this research. The type of training in the high organizational performance of an approved training organization, strategy, resources and allocations with the corporate objectives, the amount and qualifications of the flight crew, their professionalism, maintenance team and licenses, hangar conditions and capacity, authority requirements and limits, region conditions, altitude and meteorology, student profile, together with a multi-criteria decision are to be considered. For each criterion, there are resources and thus resource dependence. In this study, the analytical network process method was used. In the construction of new taxonomy, specific criteria have been considered, and the analysis has been accomplished as multi-criteria decision-making problem because of the relationship and interaction between them. A number of professionals with high knowledge of the pilots and manager from Air Traffic Organization participated in the study.

The fleet modelling is both strategic and operational decision issue for training organizations. In this issue, there is a vital problem as which aircrafts should include fleet? Main criteria and sub-criteria are analyzed by AHP method and sorted according to their priorities and the fleet qualifications consisting of the most suitable aircraft/aircraft are presented. The finding and suggestions will contribute to establish sustainable organization in based on capacity building and resource dependency for managers. While analyzing main criteria, the important criteria which were found were strategic and then operational. After ordering main criteria, sub-criteria were analyzed and were multiplicated with their items. According to study findings, aircraft suitability for training model is the most important item. It follows respectively aircraft maintenance sustainability, cost of aircraft supply and faculty budget adequacy. However, operation characteristics of the square that is less important item was found. It was seen that the strategies used to manage dependencies used the bridge strategy. The results we obtained with the interviews with pilot managers are very significant in terms of resource dependence on the subject of fleet optimization. While first criterion is operational, it continues with strategic and financial criteria. After interviews with pilot managers, it was figured out that maintenance is also very important criteria. For managing this dependency, university has acquisitions, which is one of the strategy to manage dependency, rather than outsourcing. For this reason, maintenance criterion has lower importance than others. When thinking of other criteria, strategic and financial criteria have played an important role. University has tried to decrease dependency and increase sustainability.

Aircraft selection is a strategic decision of fleet modelling in both aviation business and also training organizations via influencing their corporate performance, operational performance, capacity building and their sustainability. There are some factors that limit the criteria, as research problem has been developed for approved training organizations not airlines. For this reason, our research is limited with fleet of training organizations. Our findings and suggestions may be useful for flight schools to managing their resource dependency and also to their capacity building. In this research, new taxonomy has been developed depending on training organizations’ qualifications. Airlines may improve this taxonomy to use in their decision-making process.

The fleets, which were established considering the taxonomy in this study, will be able to manage the risk of resource dependency more successfully. Pilot candidates will be able to provide a more ergonomic and higher quality education. This research and its findings will contribute to the development of organizations’ accurate and timely decision-making skills. Resource dependency may threat organizational sustainability in our research, New taxonomy and our holistic approach will support organizational efforts to achieve sustainable strategies.

New taxonomy to modelling fleet that has been developed in this research may provide contribution to approved training organizations for both managing resource dependency-based risks and to capacity building-related decision-making process. This research may serve organizations as strategic decision-making tool. And also this kind of study may contribute to improve sustainability of organizations and serve more good fleet for their pilot candidates. For these reasons, this research may create social implications, as both resource using and capacity building will make contribution for society and add value.

This research presents new risk taxonomy and criteria. Also new taxonomy and its criteria are analysed with AHP. It is thought that this research shows risk management-based approach for fleet modelling creates benefits for approved training organizations to using their limited sources effectively and efficiently. The article includes risk management and capacity building-related approach to decision-making. also, this research presents modeling which will contribute to the management field besides literature. In developing taxonomy process, the analysis has been conducted, based on expert opinions and referred to for these pairwise comparisons. Airlines managers and risk managers may examine their fleet modelling according to our taxonomy which is based on risk management.

Provides a description and analysis of the Saudi Arabian Airlines’ (SAUDIA) existing budgetary and costing systems from the perspective of aircraft maintenance as a core business activity. Views aircraft maintenance as an integral component of the airlines’ value chain. Highlights deficiencies of the existing systems and makes prescriptions so that aircraft maintenance will contribute positively to SAUDIA’s mission statement. Prescriptions for improving aircraft‐maintenance budgetary and costing systems cannot be made without providing precriptions for improving the budgetary and costing systems for the overall organization.

The purpose of this paper is to present a literature review on human factors in aircraft maintenance and to analyze and synthesize the findings in the literature on human factors engineering in aircraft maintenance.

The review adopts a threefold approach: searching and collecting the scientific literature; sorting them on the basis of relevance and applications; and review of the scientific evidences. Broad areas of aircraft maintenance regulations are identified and each area was explored to study the level of scientific growth and publications. Notable theories, models and concepts are being summarized.

Application of human factor principles in aviation spread beyond the technical arena of man-machine interface. The discipline has created a great impact on aircraft design, operations and maintenance. Its applications have percolated into design of aircraft maintenance facilities, task cards and equipment. Human factor concepts are being used for maintenance resource management. The principles are applied to shape the safety behavior and culture in aviation maintenance workplace. Nevertheless, the review unfolds immense potential for future research.

Research outcomes of non-aviation studies are also reviewed and consolidated to extend the applications to the aviation industry.

This review would be a consolidated source of information confining to the physical aspect of human factors engineering in aircraft maintenance. It is intended to serve as a quick reference guide to the researchers and maintenance practitioners.

It brought out the benefits of adopting the principles of human factor engineering in aircraft maintenance. Application of human factor philosophy ensures enhanced safety in air transport, personal safety and well-being of maintenance personnel.

This is a unique review based on aircraft maintenance regulations that are baseline performance standards made mandatory by regulatory authorities. Therefore, the review has been considered to be made on aircraft maintenance regulatory requirements that surpass corporate or competitive strategies in aviation maintenance organization.

Airline business management is set on airworthy strategy. Airline sustainability depends upon corporate-based airworthy strategy as airworthiness is the base to any airline business management and strategy. An airline can ensize its corporate sustainability if it has airworthiness strategy and risk management. The main condition to survive in the airline business is to maintain airworthiness with the fleet, maintenance and corporate-risk management. Aircraft maintenance technician (AMT) has a dual role in aircraft maintenance system as the source of failure in maintenance process via his volatility and unmanageable qualifications and secondly source of manager of maintain airworthiness of the aircrafts in airline. Situational awareness of managers about both limitations and qualifications of human factors is vital determinant to the decision-making process in aviation. Although continuously improving in related literature, one of the biggest weaknesses of the current methods of AMT error or performance is that the ability to model the reciprocal effects of the factors affecting the fault is limited. For this reason, this study aims to develop an analytic network process (ANP) model that takes into account the effects of mutual dependences among factors.

Firstly, with the help of experts and extensive literature, 67 factors that contributed to AMT error are identified and grouped. Then, the factors identified as eligible criteria and sub-criteria that contributed to the AMT errors are determined. In this study, the weights of identified criteria that have influence on AMT error try to determine by using ANP method. ANP is the common method to solve multi-criteria decision-making problems and is used to calculate priorities of factors. Criteria determined in this study are classified into three main clusters: “individual-related criteria”, “working environment-related criteria” and “organisational-related criteria”. These main clusters include 15 sub criteria such as communication, documentation (quality/updating/availability) and peer pressure.

The result of this study shows that time pressure, organisational culture, safety culture and supervision are the most important criteria that contributed to AMT error. Their weights are 0.207, 0.172, 0.102 and 0.094, respectively.

There are many difficulties and limitations in measuring the factors that have an influence on AMT errors. For this reason, the weights of criteria and sub-criteria necessary are determined using ANP, and in this manner, it is possible to make better decisions in this process as ANP is a multi-criteria decision-making technique that considers qualitative factors in decision-making problems. The factors’ taxonomy determined as a result of the expert opinions and the extensive literature and the ANP model developed taking into account the dependencies between the factors will contribute to the literature.

Aviation has multi-cultural business environment in all aspects as operational and management. Managing aviation requires high awareness on human factor risk which includes organizational behavior-related topics. The greatest risk to an enterprise’s ability to achieve its strategic goals and objectives is the human factor. Both organizational behavior and corporate culture behavior with social psychology are the most vital aspects of management and strategy in terms of human resources. Related risks, including organizational behavior and culture, have the potential to directly impact on both business performance and corporate sustainability. Therefore, in this paper, the most prominent risks were determined in accordance with social psychology, and after identification of human factor-based risks, these have prioritized and prepared risk mapping with fresh approach. For this reason, this study aims to develop risk mapping model for human factors that takes into account interrelations among risk factors three dimensional based new approach. This approach includes both identification of human factor based risks, prioritization them and setting risk mapping according to corporate based qualifications via tailoring risk list. Developed risk map in this paper will help to manage corporate risks to achieve improved performance and sustainability.

This new organizational behavior- and culture-focused risk mapping model developed in this study has the potential to make significant contribution to the management of the human factor for modern management and strategy. In enterprise risk management system, risk mapping is both strong and effective strategic methodology to manage ergonomics issue with strategic approach. Human factor is both determinative and also strategic element to both continuity and performance of business operations with safely and sound. In view of management and strategy, vitally, the human factor determines the outcome in both every business and every decision-making.

It is assumed that, if managers manage human risk you may get advantages to achieving corporate strategies in timely manner. Aviation is sensitive sector for its ingredients: airports, airlines, air traffic management, aircraft maintenance, pilotage and ground handling. Aim of this paper is to present risk management approach to optimize human performance while minimizing both failures and errors by aircraft maintenance technician (AMT). This model may apply all human factors in other departments of aviation such as pilots and traffic controllers. AMT is key component of aircraft maintenance. Thus, errors made by AMTs will cause aircraft accidents or incidents or near miss incidents. In this study, new taxonomy model for human risk factors in aircraft maintenance organizations has been designed, and also new qualitative risk assessment as three dimensions is carried out by considering the factors affecting the AMT’s error obtained from extensive literature review and expert opinions in the field of aviation. Human error risks are first categorized into two main groups and sub three groups and then prioritized using the risk matrix via triple dimension as probability, severity and interrelations ratio between risks.

Risk mapping is established to decide which risk management option they will apply for managers when they will look at this map. Managers may use risk map to both identify their managerial priorities and share sources to managing risks, and make decisions on risk handling options. This new model may be a useful new tool to manage ergonomic human factor-based risks in developing strategy in aviation business management. In addition, this paper will contribute to department of management and strategy and related literature.

This study has originality via new modeling of risk matrix. In this study, dimension of risk analysis has been improved as three dimensions. This study has new approach and new assessment of risk with likelihood (probability), impact (severity) and interrelations ratio. This new model may be a useful new tool to both assess and prioritize mapping of ergonomic-based risks in business management. In addition, this research will contribute to aviation management and strategy literature and also enterprise risk management literature.

The purpose of this paper is to present the prerequisites for a part-out-based spares provisioning (PBSP) programme during the phase-out of an aircraft fleet. Furthermore, associated key decision criteria are identified and a framework for the phase-out management process is presented.

Once a decision has been taken to phase-out an aircraft fleet, a number of routines for operations, maintenance and storage are affected and new tasks and functions must be introduced before initiating the actual parting-out process. A decision-making system and a management framework is needed to manage spares planning during the end-of-life phase to ensure availability at minimum cost and to ensure a manageable risk of backorders.

For PBSP programme during the phase-out of an aircraft fleet to succeed and be cost-effective, a number of linked processes, tasks and decisions are required, e.g., those included in the framework proposed in this paper (see Figure 3). A successful implementation of PBSP also requires that these processes and tasks are carried out in a timely manner and that the communications between the concerned parties are prompt, clear and direct. One experience from the studied case is that close and trustful contacts and cooperation between the operator and maintenance provider(s) will greatly facilitate the process.

Although the PBSP method is fairly commonly applied within both the military and the civilian sector, somewhat surprisingly very literature has been published on the subject. Indeed, remarkably little has been published on any aspects of maintenance during the end-of-life period.