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Article
Publication date: 17 December 2021

Oyindamola Abiola Ajayi and Tsietsi Mmutle

The purpose of this paper is to explore how the communication of corporate social responsibility (CSR) contributes towards a favourable corporate reputation. It explores…

Abstract

Purpose

The purpose of this paper is to explore how the communication of corporate social responsibility (CSR) contributes towards a favourable corporate reputation. It explores the communication strategies and channels organisations deemed reputable by stakeholders use to achieve an effective CSR communication.

Design/methodology/approach

To achieve this, a qualitative content analysis using the directed approach was conducted on the textual CSR communication materials of ten reputable organisations in South Africa based on the 2018 South Africa Reptrak survey.

Findings

Result showed that seven out of ten organisations use both self-serving and society-serving motive in their CSR communication, while the other 3 use only the society serving motive. The informing strategy was also more evident in the CSR communication materials than the interactive strategy. In terms of the communication channels, the study found that organisations mainly utilise controlled channels for CSR communication.

Originality/value

The literature reviewed and the findings of this study reveal a gap between the theory and practice of CSR communication. This drives the need for organisations to research and tailor CSR communication based on stakeholders' unique characteristics and preferences. The paper also contributes to improving the knowledge on the role different CSR communication strategies and channels play in CSR communication.

Details

Corporate Communications: An International Journal, vol. 26 no. 5
Type: Research Article
ISSN: 1356-3289

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Abstract

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Functional Structure and Approximation in Econometrics
Type: Book
ISBN: 978-0-44450-861-4

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Article
Publication date: 17 December 2019

Nor Maisarah Bakar, Rashidah Abdul Rahman and Zuraeda Ibrahim

Microfinance institutions (MFIs) provide credit to low-income beneficiaries, enabling them to gain access to financial assistance. To ensure that clients are protected…

Abstract

Purpose

Microfinance institutions (MFIs) provide credit to low-income beneficiaries, enabling them to gain access to financial assistance. To ensure that clients are protected, all MFIs should adhere to basic corporate governance principles to guarantee uniform standards, transparency and good corporate governance practices in their institutions. Hence, the purpose of this paper is to explore the client protection practices and sustainable performance of Amanah Ikhtiar Malaysia (AIM), a leading MFI in Malaysia.

Design/methodology/approach

Closed-ended questionnaires were distributed to managers and assistant managers at 76 AIM branches across the peninsular Malaysia. A response rate of 68 per cent was achieved from the total questionnaires distributed.

Findings

The result shows that the level of client protection in AIM is high. It shows that accountability and debt collection process have a significant influence on the level of sustainable performance of AIM, whereas transparency and transaction costs have an insignificant impact on the level of sustainability of AIM. Consistent with the agency theory and institutional theory, the result also implies that having better debt collection process policy and structure, and accountability among management will enhance the level of sustainability of AIM.

Originality/value

Previous studies focused on the single issue of sustainability in microfinance, such as on repayment performance among the poorest people whom AIM served as clients. However, studies on the accountability towards clients are still underdeveloped by researchers. Hence, the current study fills the gap by examining whether client protection affects the sustainability of AIM.

Details

International Journal of Productivity and Performance Management, vol. 69 no. 4
Type: Research Article
ISSN: 1741-0401

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Functional Structure and Approximation in Econometrics
Type: Book
ISBN: 978-0-44450-861-4

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Article
Publication date: 30 September 2014

Linea Kjellsdotter Ivert and Patrik Jonsson

The purpose of this paper is to explore how the context affects successful use of advanced planning and scheduling (APS) systems in sales and operations planning (S&OP…

Abstract

Purpose

The purpose of this paper is to explore how the context affects successful use of advanced planning and scheduling (APS) systems in sales and operations planning (S&OP) processes, and how individual, technological, and organizational (ITO) dimensions affect this procedure.

Design/methodology/approach

This is a qualitative case study of two APS system-supported S&OP processes. The work aims to generate propositions concerning the relationships among the use of APS system, the context, ITO dimensions, and fulfillment of S&OP aims.

Findings

Use of APS systems was especially appropriate in support of S&OP processes in complex planning environments and when S&OP aims were ambitious. ITO dimensions were important influences on successful APS system use in most contexts. APS systems were not considered appropriate when having S&OP processes with ambitious aims and low individual and organizational maturities. Use of APS systems was also inappropriate when the extent of technological maturity was minimal. S&OP processes with ambitious aims, operating within a complex planning environment, are difficult if not impossible to implement without the support of APS systems.

Practical implications

The suggestions on when APS systems should be used in different S&OP environments will be useful to companies implementing or about to implement APS systems.

Originality/value

APS systems offer great potential if they are effectively used to support S&OP, still the use of APS system in S&OP is unexplored. The paper shows how the context and the ITO dimensions affect the successful use of APS systems in S&OP processes.

Details

International Journal of Operations & Production Management, vol. 34 no. 10
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 13 November 2009

George K. Stylios

Examines the fifthteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched…

Abstract

Examines the fifthteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects. Subjects discussed include cotton fabric processing, asbestos substitutes, textile adjuncts to cardiovascular surgery, wet textile processes, hand evaluation, nanotechnology, thermoplastic composites, robotic ironing, protective clothing (agricultural and industrial), ecological aspects of fibre properties – to name but a few! There would appear to be no limit to the future potential for textile applications.

Details

International Journal of Clothing Science and Technology, vol. 21 no. 6
Type: Research Article
ISSN: 0955-6222

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Article
Publication date: 8 May 2017

Mayang Kusumawardhani, Markeset Tore and Rajesh Kumar

Due to the certain risk carried in offshore petroleum installations, the integrity of these installations needs to be maintained at all times. Thus, asset integrity…

Abstract

Purpose

Due to the certain risk carried in offshore petroleum installations, the integrity of these installations needs to be maintained at all times. Thus, asset integrity management (AIM) needs to be formulated and monitored to achieve the integrity objective. The purpose of this paper is to study the practices and progression of strategic AIM planning in the petroleum industry.

Design/methodology/approach

The paper is written based on a literature study, observations and data collected from industry practitioners through an online questionnaire and interviews to study the AIM practices in their organization. Validation of the results is performed through respondents’ reviews and cross-referencing with existing literature and supplemental data.

Findings

The paper identifies, analyses and validates the work structure in formulating an AIM strategic plan.

Research limitations/implications

Even though the research focuses on the AIM practices of offshore petroleum installations, the result can be implemented in similar fields.

Originality/value

Researchers or practitioners can benefit from the knowledge gained of current practices and the presented work structure in establishing an AIM strategic plan.

Details

Journal of Quality in Maintenance Engineering, vol. 23 no. 2
Type: Research Article
ISSN: 1355-2511

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Article
Publication date: 1 January 2001

Rahmah Ismail

Amanah Ikhtiar Malaysia (AIM) was established in 1987. The main objective of its establishment was to uplift households out of poverty through providing small loan to the…

Abstract

Amanah Ikhtiar Malaysia (AIM) was established in 1987. The main objective of its establishment was to uplift households out of poverty through providing small loan to the rural poor. Most studies of AIM have concentrated only on the impact of this scheme on its members. They do not compare the conditions with non‐members within the same community. This paper attempts to analyse an economic and social impact of AIM in the selected areas in Kedah and Terengganu. The analysis will be based on the data collected in 1993, which comprise 100 respondents of which 60 respondents are members of AIM and the other 40 are non‐members and 20 non‐members and the other 50 respondents in Terengganu with the same composition. Since the data comprises of members and non‐members of AIM, the comparative analysis of economic and social impact is made possible. Aspects that will be emphasised include levels of income, expenditure, decision‐making process, empowerment for instant ownership of asset and saving, self‐esteem and health and participation in social, economic and political organisations.

Details

Humanomics, vol. 17 no. 1
Type: Research Article
ISSN: 0828-8666

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Article
Publication date: 1 May 1983

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This…

Abstract

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Details

Management Decision, vol. 21 no. 5
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 1 February 1996

TIM STEADMAN

The Alternative Investment Market was launched by the London Stock Exchange with much publicity in June 1995. It is a market created for smaller and growing companies…

Abstract

The Alternative Investment Market was launched by the London Stock Exchange with much publicity in June 1995. It is a market created for smaller and growing companies, with fewer entry requirements and continuing obligations than for companies joining the Official List of the London Stock Exchange. This paper looks at the apparently conflicting goals of lower regulation and shareholder protection which are relevant when considering the new market before discussing the principal AIM regulations and some practical implications arising from the application of those regulations.

Details

Journal of Financial Regulation and Compliance, vol. 4 no. 2
Type: Research Article
ISSN: 1358-1988

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