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Article
Publication date: 25 December 2020

Ahmed S. Abd Elrahman

The world has recently faced the outbreak of an existential threat. Since December 2019, many aspects of life have changed owing to a devastating pandemic, COVID-19. The second…

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Abstract

Purpose

The world has recently faced the outbreak of an existential threat. Since December 2019, many aspects of life have changed owing to a devastating pandemic, COVID-19. The second wave started spreading in different parts of the globe. This article focuses on the impact of COVID-19 on Cairo city, regarding three upper-middle-class districts as a case study. Based on a literature review, a theoretical framework is proposed to analyse how residents changed their living, work, and leisure time habits during the outbreak of the pandemic.

Design/methodology/approach

A retrospective survey was conducted among the residents of three districts to investigate the new living model of adaptive, spontaneous urban and architecture design tactics that transfer people’s actual life, work, and leisure arrangements into future planning considerations.

Findings

The results reveal relevant observations about the adaptation of the existing environments of home, work, and leisure activities. From these results, different considerations and new norms emerge for housing typologies in post-pandemic Cairo.

Originality/value

The conclusions of this study introduced the new term “the fifth place” as a space-time place that could serve as a motivation for urban designers and architects to design space typologies considering the emerging circumstances.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 15 no. 1
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 29 December 2022

Abd-Elrahman Hassanein Abd-Elrahman

This study aims to empirically explore telecommunications service quality (SQ) and its impact on the customer loyalty (CL) through a mediating impact of customer satisfaction (CS…

Abstract

Purpose

This study aims to empirically explore telecommunications service quality (SQ) and its impact on the customer loyalty (CL) through a mediating impact of customer satisfaction (CS) during the COVID-19 pandemic crisis.

Design/methodology/approach

A survey was conducted involving 384 customers of telecommunications service providers in Egypt. The hypothesized direct relationships were tested through regression analysis, and the mediating effect was tested using structural equation modeling technique.

Findings

The results reveal a strong positive relationship of SQ dimensions, CS and CL. Reliability, privacy and security and convenience, respectively, proved to increase CS and CL more than the other SQ dimensions, particularly during COVID-19. Moreover, CS was found to significantly and fully mediate the effect of SQ on CL.

Research limitations/implications

This is an empirical research applied in the Egyptian telecommunications setting. Its relationships need further investigation in other settings and countries. Also, traditional limitations of a cross-sectional study apply with respect to the attribution of causality and the time lag effects.

Practical implications

In strategic planning of telecommunications services and the associated consumer behavior, the results of this study can be helpful for policymakers. In case of similar epidemics and natural calamities, consumers may depict similar behavior as shown during the lockdown and social distancing during COVID-19; hence, this study can help regulatory bodies in preparing their safety roadmap.

Originality/value

This study contributes to the body of knowledge in enhancing the understanding on the impact of telecommunications SQ on CS and loyalty, particularly during the COVID-19 pandemic crisis.

Details

Management Research Review, vol. 46 no. 8
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 28 September 2020

Abd-Elrahman Hassanein Abd-Elrahman and Jaber Mohamed Ahmed Kamal

The purpose of this paper is to empirically investigate the mediating effect of service quality (SQ) in the relationship between relational capital (RC) and organizational…

Abstract

Purpose

The purpose of this paper is to empirically investigate the mediating effect of service quality (SQ) in the relationship between relational capital (RC) and organizational performance (OP) within the Egyptian mobile telecommunication setting.

Design/methodology/approach

A valid research instrument was utilized to conduct a survey of 384 top- middle- and supervisory- level managers from three Egyptian mobile telecommunications companies. The hypothesized direct relationships were tested through multiple linear regression, and the mediating effect was tested using a structural equation modeling technique.

Findings

The results revealed that the firm's “customer and supplier relations” and “marketing capability” positively affect both OP and SQ, “customer knowledge” positively affects SQ only, while “strategic alliances, licensing and agreements” do not have an association with SQ or OP. Moreover, SQ was found fully mediating the effect of RC on OP.

Research limitations/implications

This is an empirical research applied in the Egyptian telecommunication setting. Its results need further investigation in other settings and countries. Also, traditional limitations of a cross-sectional study apply with respect to the attribution of causality and the time lag effects.

Practical implications

The optimal procedure for the Egyptian telecommunications companies is to focus their efforts on leveraging all four components of RC in order to improve SQ and consequently enhance their OP. The telecommunications companies must do all they can to connect the unconnected. As the current COVID-19 pandemic crisis has shown, connectivity is a public good.

Originality/value

This is the first research that merges the concepts of RC, SQ and OP in an integrated model, and tests this model empirically in the Egyptian mobile telecommunications setting.

Details

International Journal of Emerging Markets, vol. 17 no. 1
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 26 August 2021

Angélica Pigola, Pedro Victor De Santi, Priscila Rezende da Costa and Jose Storopoli

The authors examined intellectual capital (IC) components, namely human, structural and relational capital, on firm performance (FP) and innovation performance (IP), while also…

Abstract

Purpose

The authors examined intellectual capital (IC) components, namely human, structural and relational capital, on firm performance (FP) and innovation performance (IP), while also examining the role of knowledge management (KM) in this context.

Design/methodology/approach

The authors employed a meta-analysis using 81 studies from 2006 to 2020 using bivariate analysis, meta-analytic structure equation modeling (MASEM) and fuzzy-set qualitative comparative analysis (fsQCA) to study IC components on FP and IP.

Findings

The MASEM results show that IC affects positively on FP, but not in a significant level and affects positively and significantly on IP. The findings also reveal that the moderation effect of KM affects positively on FP but not on IP. Additionally, the fsQCA analysis shows that KM and its multidimensional role has a positive impact on FP and IP and has a potential to be consistent as a dynamic component for IC.

Research limitations/implications

The results may be limited by different statistical biases and inverse causality issues or associated with contextualities related to the studies of the sample selected by our criteria.

Practical implications

Managers can identify the appropriate IC elements and act accordingly. The study suggests that mobilizing human, structural, relational and knowledge capital must begin from the firms' birth and continue further during firms' stages of the business.

Social implications

IC is the bridge of evolution for future societies. Knowing how its components impact all levels of corporate environment indirectly influences how societies build up their social bases and policies to fulfill new professional generations.

Originality/value

By using the MASEM and fsQCA, the authors have more detailed insights into the multidimensional context of KM in IC components on firm and innovation performance identifying configurations of intangible resources.

Details

Journal of Intellectual Capital, vol. 23 no. 6
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 7 August 2018

Yasser Abdelrhman, Ahmed Abouel-Kasem, Karam Emara and Shemy Ahmed

This paper aims to clarify the relationship between the slurry erosion and one of the case hardening treatments, i.e. boronizing in this study, for AISI-5117 steel alloy…

Abstract

Purpose

This paper aims to clarify the relationship between the slurry erosion and one of the case hardening treatments, i.e. boronizing in this study, for AISI-5117 steel alloy. AISI-5117 steel alloy was used because of its variety applications in the field of submarine equipment. Most of the slurry erosion factors such as velocity, impact angle and mechanism of erosion were studied at different impact angles.

Design/methodology/approach

At first, the samples were prepared and subjected to the boronizing treatment in controlled atmosphere. By using a slurry erosion test-rig, all experiments for studying the slurry erosion factors were carried out. Moreover, the studied specimens were investigated via scanning electron microscope, optical microscope and X-ray diffraction to study the erosion mechanism in the different conditions.

Findings

It was expected that the boronization of the AISI-5117 steel would increase its slurry erosion resistance due to its positive impact on the surface hardness. However, the results observed show the opposite, where the boronization of AISI-5117 steel decreased its slurry erosion resistance as implied by the increase of the mass loss percentage at all impact angles.

Originality/value

This research, for the first time, exhibits the effect of boronizing treatment on the slurry erosion in different impact factors accompanied by the erosion mechanism at each impact angle.

Details

Industrial Lubrication and Tribology, vol. 70 no. 7
Type: Research Article
ISSN: 0036-8792

Keywords

Article
Publication date: 20 October 2021

Ali A. Ali, Maha Mohammed Elsawy, Salem S. Salem, Ahmed A. El-Henawy and Hamada Abd El-Wahab

Paper aims to preparation of new acid disperse dyes based on thiadiazol derivatives and evaluation of their use as antimicrobial colorants in digital transfer-printing ink…

Abstract

Purpose

Paper aims to preparation of new acid disperse dyes based on thiadiazol derivatives and evaluation of their use as antimicrobial colorants in digital transfer-printing ink formulations for printing onto polyester fabric substrates.

Design/methodology/approach

New disperse dyes based on 1,3,4 - thiadiazol derivative (dyes 1–3) were prepared and evaluated by different analysis then formulated as colored materials in the ink formulations. The viscosity, dynamic surface tension and particle size distribution of the prepared inks were measured. The printed polyester fabric substrates were tested using a variety of tests, including light fastness, washing, alkali perspiration and Crock fastness, as well as depth of penetration. Density-functional theory (DFT) calculations were carried out at the Becke3-Lee-Yang-parr (B3LYP) level using the 6–311** basis set, and the biological activity of the prepared disperse dyes was investigated.

Findings

The obtained results of the physical of the prepared ink revealed that thiadiazol disperse ink is a promising ink formulation for polyester printing and agrees with the quality of the printed polyester fabric. The optimization geometry for molecular structures agreed with the analysis of these compounds. The HOMO/LUMO and energy gap of the studied system were discussed. The molecular docking analysis showed strong interaction with DNA Gyrase and demonstrated to us the high ability of these inks to act as antimicrobial agents.

Practical implications

The prepared inks containing the prepared thiadiazol disperse dye were high-performance and suitable for this type of printing technique, according to the results. The prepared inks resist the growth of microorganisms and thus increase the ink's storage stability.

Originality/value

The prepared disperse dyes based on 1,3,4 - thiadiazol derivative (dyes 1–3) can be a promising colorant in different applications, like some types of paint formulations and as a colorant in printing of different fabric substrates.

Details

Pigment & Resin Technology, vol. 52 no. 1
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 22 February 2022

Ayman Wael AL-Khatib

The purpose of this study is to identify the impact of intellectual capital on the innovation performance of the Jordanian banking sector and identify the moderating role of big…

1679

Abstract

Purpose

The purpose of this study is to identify the impact of intellectual capital on the innovation performance of the Jordanian banking sector and identify the moderating role of big data analytics.

Design/methodology/approach

For this study's purposes, 333 questionnaires were analysed. Convergent validity, discriminant validity and reliability tests were performed through structural equation modelling (SEM) in the Smart-PLS program. A bootstrapping technique was used to analyse the data.

Findings

Empirical results showed that each of the components of intellectual capital and big data analytics explains 63.5% of the variance in innovation performance and that all components of intellectual capital have a statistically significant impact on innovation performance. The results also revealed that the relationship between structural capital and innovation performance is moderated through big data analytics.

Research limitations/implications

This cross-sectional study provides a snapshot at a given moment in time, a methodological limitation that affects the generalisation of its results, and the results are limited to one country.

Practical implications

This study promotes the idea of focusing on components of intellectual capital to enhance innovation performance in the Jordanian banking sector and knowing the effect of big data analytics in this relationship.

Social implications

This study makes recommendations for financial policymakers to improve the effectiveness of intellectual capital practices and innovation performance in the context of big data analytics.

Originality/value

This study has important implications for leaders in the Jordanian banking sector, in general, as the study highlights the importance of intellectual capital to enhance the innovation performance, especially in light of the big data analytics in this sector, and thus increase the innovative capabilities of this banks, which leads to an increase in the level of innovation.

Details

EuroMed Journal of Business, vol. 17 no. 3
Type: Research Article
ISSN: 1450-2194

Keywords

Article
Publication date: 28 June 2022

Ayman Wael Alkhatib and Marco Valeri

This study explores the connection between intellectual capital (IC) components and the competitive advantage (CA) of the hospitality sector in Jordan through the mediating role…

1919

Abstract

Purpose

This study explores the connection between intellectual capital (IC) components and the competitive advantage (CA) of the hospitality sector in Jordan through the mediating role of service innovation as well as the moderating role of big data analytics capabilities.

Design/methodology/approach

Data were collected through a self-administered questionnaire from the hospitality sector with a sample of 402 respondents. Data were analysed using SmartPLS, a bootstrapping technique was used to analyse the data. The mediating effect for service innovation and the moderating effect for big data analytics capabilities were performed.

Findings

The results showed that the proposed moderated-mediation model was accepted because the relationships between the constructs were statistically significant. The results of the data analysis supported a positive relationship between human capital, structural capital and relational capital and the CA as well as a mediating effect of service innovation. The findings confirmed that there is a moderating relationship for big data analytics capabilities between service innovation and CA. The results illustrate the importance of IC and service innovation in enhancing CA in the Jordanian hospitality sector in light of the big data analytics capabilities.

Research limitations/implications

This cross-sectional study provides a snapshot at a given moment in time, a methodological limitation that affects the generalisation of the limitation's results, and the results are limited to one sector.

Originality/value

This research developed a theoretical model to incorporate IC components, service innovation, big data analytics capabilities and CA. This paper offers new theoretical and practical contributions that add value to the innovation and CA literature by testing the moderated-mediation model of these constructs in the hospitality sector which has been greatly affected by the coronavirus disease 2019 (COVID-19) pandemic. This study is distinguished from other studies by highlighting the role of IC and service innovation in enhancing CA as service innovation contributes to the formation of many organisational advantages in the Jordanian hospitality sector.

Details

European Journal of Innovation Management, vol. 27 no. 1
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 30 September 2022

Hamada Abdelwahab, Fatimah A.M. Al-Zahrani, Ali A. Ali, Ammar Mahmoud and Long Lin

This paper aims to synthesize new screen-printing ink formula based on new derivatives of azo thiadiazol disperse dyes and evaluate their characteristics after being printed on…

Abstract

Purpose

This paper aims to synthesize new screen-printing ink formula based on new derivatives of azo thiadiazol disperse dyes and evaluate their characteristics after being printed on polyester fabric substrates.

Design/methodology/approach

New dispersed dyes based on 1, 3, 4-Thiadiazole derivatives (dyes 1 and 2) were prepared and confirmed by different analyses, infrared (IR), mass and nuclear magnetic resonance (NMR) spectroscopy, and then formulated as colored materials in the screen-printing ink formulations. Printing pastes containing the prepared dyestuffs and other ingredients were used for printing polyester using screen-printing or traditional printing. The characteristics of printed polyester fabric substrates were measured by color measurements such as a*, b*, L*, C*, E, Ho, R% and color strength, as well as light, washing, crock and alkali perspiration fastness, and finally, the depth of penetration was evaluated.

Findings

The prepared 1, 3, 4-Thiadiazole derivatives (dyes 1 and 2) were obtained from the reaction of 5,5’-(1,4-phenylene)bis(1,3,4-Thiadiazole-2-amine) with resorcinol and m-toluidine as a coupling component. The suitability of the prepared dyestuffs for silk screen-printing on polyester fabrics has been investigated. The prints obtained from a formulation containing dye 1 possess high color strength as well as good overall fastness properties if compared to those obtained using dye 2.

Practical implications

The method of synthesis of the new dyestuffs and screen-printing ink provides a simple and practical solution to prepare some new heterocyclic disperse azo dyes, and they are formulated in the screen-printing inks for printing on a polyester fabric substrate.

Originality/value

The prepared disperse dyes based on 1,3,4-Thiadiazole derivatives (dyes 1 and 2) could be used in textile printing of polyester on an industrial scale.

Details

Pigment & Resin Technology, vol. 53 no. 3
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 23 August 2021

Mahmoud Heshmat and Yasser Abdelrhman

Fused deposition modeling (FDM) is one of the most adopted additive manufacturing techniques to produce prototypes and/or final parts regardless of geometrical complexity…

Abstract

Purpose

Fused deposition modeling (FDM) is one of the most adopted additive manufacturing techniques to produce prototypes and/or final parts regardless of geometrical complexity restrictions. One of the most challenging aspects of this technology is the attainable roughness. The purpose of this study is to evaluate the capability of the slurry impacts to improve the surface roughness of parts fabricated using FDM. Moreover, a regression model for predicting the values of surface roughness was developed.

Design/methodology/approach

The developed technique imposes a silica–water mixture which softens the staircase on the surface and leaves it smoother. The process introduces three main factors: building orientation; layer thickness; and impact angle of the slurry particles. Experimentally, a test rig was used to evaluate the effect of these factors on surface roughness. Statistically, Analysis of variance (ANOVA) and regression analysis were conducted to study the contribution of the individual factors on the roughness.

Findings

The results reveal that the effect of slurry impacts has a good impact on surface roughness, and the three factors have significant effect on surface roughness.

Originality/value

This paper contributes to new knowledge by providing a new technique for enhancing the surface roughness of FDMed products. ANOVA and regression analysis is a useful tool to parametrically study the surface roughness in terms of building and testing factors.

Details

Rapid Prototyping Journal, vol. 27 no. 10
Type: Research Article
ISSN: 1355-2546

Keywords

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