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Article
Publication date: 27 November 2020

Nasr Al-Hinai and Ahm Shamsuzzoha

This study aims to develop a practical methodology to identify possible areas of improvements as well as exploring how to improve the health-care staff flow within a…

Abstract

Purpose

This study aims to develop a practical methodology to identify possible areas of improvements as well as exploring how to improve the health-care staff flow within a selected department in a hospital.

Design/methodology/approach

It focuses on showing how to properly study and analyze the health-care services and processes practiced at a selected department within a hospital. For this, several techniques like non-value-adding activities, time motion study, spaghetti diagram, layout analysis, etc. are used.

Findings

To test the proposed methodology, a neonatal intensive care unit (NICU) of a hospital in Oman was considered as a case study. The study revealed that this unit has several potential improvements capabilities. Further, this study also discussed possible areas of improvements of this case unit and suggested how such improvements can be implemented.

Originality/value

Several possible improvements are suggested and are discussed with the hospital authority, which can be clarified as the re-layout of the NICU rooms, reorganization of the store to improve the staff flow, increase the work efficiency, introduction of Help Us Support Healing policy, etc., which can enhance the entire operational system at the studied NICU.

Details

International Journal of Quality & Reliability Management, vol. 38 no. 6
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 22 July 2022

Mohamed Alblooshi, Mohammad Shamsuzzaman, Azharul Karim, Salah Haridy, Ahm Shamsuzzoha and M. Affan Badar

The purpose of this paper is to develop a framework that illustrates the role of Lean Six Sigma (LSS) in creating organisational innovation climate by investigating the…

Abstract

Purpose

The purpose of this paper is to develop a framework that illustrates the role of Lean Six Sigma (LSS) in creating organisational innovation climate by investigating the relationship between LSS’s intangible impacts and organisational innovation climate factors.

Design/methodology/approach

A self-administrated survey questionnaire was distributed among 145 public sector officials to get their opinions on the relationship between various observable elements of LSS’s intangible impacts and organisational innovation climate factors, where a response rate of 73.8% was achieved. The collected data were demographically, descriptively and statistically analysed. Accordingly, a house-of-pillars-based framework that illustrates the role of LSS’s intangible impacts in creating innovation climate in an organisation was developed.

Findings

Results from this study indicated that LSS’s intangible impacts on organisational structure and hierarchy, culture, change adaptability, utilisation of staff and staff’s behavioural aspects are positively related to many of organisational innovation climate factors such as trust and openness, challenge and involvement, support for ideas and freedom and autonomy.

Research limitations/implications

The findings of this study are based on the data collected from public sector organisations in the UAE and are supported by relevant literature. However, this study can provide useful guidance for further research for the generalisation of the results to wider scopes in terms of sectors and geographical domains.

Practical implications

The findings of this study will provide UAE public sector officials with a clear roadmap on how to use LSS for promoting innovation and fostering its implementation in practice. This study will also encourage professionals in public sectors to integrate LSS into their innovation strategies to enhance organisational innovativeness and improve service quality.

Originality/value

It is one of the first studies that explores LSS’s intangible impacts and assesses their relationship with organisational innovation climate factors. Hence, this study offers valuable insights for both academics and practitioners and is expected to lay a foundation for a better understanding of how LSS’s intangible impacts can be used in creating organisational innovation climate.

Details

International Journal of Lean Six Sigma, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 14 May 2018

Ahm Shamsuzzoha, Sujan Piya, Mahmood Al-Kindi and Nasr Al-Hinai

Modular product development is a turning table concept in terms of benefits and impact in manufacturing companies. It offers added benefits to the companies with respect…

Abstract

Purpose

Modular product development is a turning table concept in terms of benefits and impact in manufacturing companies. It offers added benefits to the companies with respect to reduce lead-time, improve assemble ability and agility in supply chain management, promote product family and enhance customer satisfaction. This paper aims to identify the patterns of modular product development strategy by using measurement techniques.

Design/methodology/approach

Both quantitative and qualitative approaches are considered. In the qualitative section, relevant data on product design are collected from six case companies. On the other hand, in the quantitative section, collected data are analyzed to measure the product modularity level with the case companies.

Findings

This research identifies potential metrics which can be used successfully to measure product modularity level or index in manufacturing industries. Selection of such metrics also depends on individual company’s objectives to measure modularity index.

Originality/value

This research contributes to the development of modular product design that supports product family design with lean and agile (leagile) supply chain process. It also provided a parsimonious framework to mapping modules within a product, which is ultimately used to measure modularity index.

Details

Journal of Modelling in Management, vol. 13 no. 2
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 8 December 2020

Sujan Piya, Ahm Shamsuzzoha, Mohammed Khadem and Mahmoud Al Kindi

The purpose of this paper is to understand the drivers that create complexity in the supply chain and develop a mathematical model to measure the level of supply chain…

Abstract

Purpose

The purpose of this paper is to understand the drivers that create complexity in the supply chain and develop a mathematical model to measure the level of supply chain complexity (SCC).

Design/methodology/approach

Through extensive literature review, the authors discussed various drivers of SCC. These drivers were classified into five dimensions based on expert opinion. Moreover, a novel hybrid mathematical model was developed by integrating analytical hierarchy process (AHP) and grey relational analysis (GRA) methods to measure the level of SCC. A case study was conducted to demonstrate the applicability of the developed model and analyze the SCC level of the company in the study.

Findings

The authors identified 22 drivers of SCC, which were further clustered into five complexity dimensions. The application of the developed model to the company in the case study showed that the SCC level of the company was 0.44, signifying that there was a considerable scope of improvement in terms of minimizing complexity. The company that serves as the focus of this case study mainly needs improvement in tackling issues concerning government regulation, internal communication and information sharing and company culture.

Originality/value

In this paper, the authors propose a model by integrating AHP and GRA methods that can measure the SCC level based on various complexity drivers. The combination of such methods, considering their ability to convert the inheritance and interdependence of drivers into a single mathematical model, is preferred over other techniques. To the best of the authors' knowledge, this is the first attempt at developing a hybrid multicriteria decision-based model to quantify SCC.

Details

Benchmarking: An International Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1463-5771

Keywords

Open Access
Article
Publication date: 10 July 2021

Emmanuel Ndzibah, Giovanna Andrea Pinilla-De La Cruz and Ahm Shamsuzzoha

The purpose of this paper is to propose a conceptual framework for handling end of life (henceforth EoL) scenarios of solar photovoltaic (solar PV) panels, which includes…

2497

Abstract

Purpose

The purpose of this paper is to propose a conceptual framework for handling end of life (henceforth EoL) scenarios of solar photovoltaic (solar PV) panels, which includes different options available to businesses and end-users, as well as promoting the collaboration between government and all relevant stakeholders.

Design/methodology/approach

This paper adopts purposeful sampling, secondary data and content analysis to develop an appropriate conceptual framework that helps to create awareness of the appropriate options for dealing with the EoL cases of solar PV panels.

Findings

From the data analysis, it is revealed that reuse, repair and recycling of solar PV panels can ensure value creation, public-private partnership and a solution for education in sustainability, and thus, prolonging the useful life cycle of the products.

Research limitations/implications

This paper limits the analysis on developing economies and the use of selected literature based on the recycling of solar PV panels.

Originality/value

This paper is an initial attempt to create an awareness by identifying, analyzing and educating the stakeholders to handle appropriately any EoL scenario of solar PV panels.

Open Access
Article
Publication date: 10 June 2021

Ahm Shamsuzzoha, Sujan Piya and Mohammad Shamsuzzaman

This study aims to propose a method known as the fuzzy technique for order preference by similarity to ideal solution (fuzzy TOPSIS) for complex project selection in…

1486

Abstract

Purpose

This study aims to propose a method known as the fuzzy technique for order preference by similarity to ideal solution (fuzzy TOPSIS) for complex project selection in organizations. To fulfill study objectives, the factors responsible for making a project complex are collected through literature review, which is then analyzed by fuzzy TOPSIS, based on three decision-makers’ opinions.

Design/methodology/approach

The selection of complex projects is a multi-criteria decision-making (MCDM) process for global organizations. Traditional procedures for selecting complex projects are not adequate due to the limitations of linguistic assessment. To crossover such limitation, this study proposes the fuzzy MCDM method to select complex projects in organizations.

Findings

A large-scale engine manufacturing company, engaged in the energy business, is studied to validate the suitability of the fuzzy TOPSIS method and rank eight projects of the case company based on project complexity. Out of these eight projects, the closeness coefficient of the most complex project is found to be 0.817 and that of the least complex project is found to be 0.274. Finally, study outcomes are concluded in the conclusion section, along with study limitations and future works.

Research limitations/implications

The outcomes from this research may not be generalized sufficiently due to the subjectivity of the interviewers. The study outcomes support project managers to optimize their project selection processes, especially to select complex projects. The presented methodology can be used extensively used by the project planners/managers to find the driving factors related to project complexity.

Originality/value

The presented study deliberately explained how complex projects in an organization could be select efficiently. This selection methodology supports top management to maintain their proposed projects with optimum resource allocations and maximum productivity.

Details

Journal of Global Operations and Strategic Sourcing, vol. 14 no. 3
Type: Research Article
ISSN: 2398-5364

Keywords

Article
Publication date: 1 October 2018

Maqsood Ahmad Sandhu, Ahm Shamsuzzoha and Petri Helo

The purpose of this paper is to deal with the importance and obstacles of outsourcing strategy in project business in terms of product development perspectives. This…

2365

Abstract

Purpose

The purpose of this paper is to deal with the importance and obstacles of outsourcing strategy in project business in terms of product development perspectives. This strategy is intrinsically analyzed and evaluated with respect to the strategic business environments.

Design/methodology/approach

The objective of this research is to analyze the advantages and limitations of the outsourcing that have been identified in prior studies. This research has attempted to investigate the performance implications of outsourcing strategies in terms of theoretical considerations and implementation perspectives.

Findings

In this study, the authors have presented a general overview of outsourcing strategies in terms of both light and dark sides of this approach. Various driving forces of outsourcing strategy along with critical success factors are articulated within project to product development perspectives.

Research limitations/implications

Future research could be continued to measure various performance variables such as productivity, sales, revenues, career opportunities, manifest in power struggles, change jobs, change organizational cultures, etc. in multiple case companies, which affect with the success or failure of outsourcing arrangements.

Practical implications

The term outsourcing is nowadays a widely known business strategy, where manufacturing firms share partly or fully of their production process with outside organizations or suppliers. The research approach as articulated within this paper would be beneficial for project business organizations and specially the product designers and project managers for planning and developing their strategic business potentials with respect to outsourcing and in-sourcing decisions.

Originality/value

In this paper a high-level decision-making model for outsourcing and a cause and effect type framework are demonstrated with a view to ease the decision-making process for the organizations managers.

Details

Benchmarking: An International Journal, vol. 25 no. 7
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 4 April 2016

Sujan Piya, Mohammad Miftaur Rahman Khan Khadem and Ahm Shamsuzzoha

The purpose of this paper is to develop a mathematical model of a make-to-order manufacturing company simultaneously negotiating multiple contingent orders that possess…

2981

Abstract

Purpose

The purpose of this paper is to develop a mathematical model of a make-to-order manufacturing company simultaneously negotiating multiple contingent orders that possess conflicting issues in order to achieve order acceptance decisions (OADs).

Design/methodology/approach

The paper developed a mathematical model by incorporating probabilistic theory and some theories of negotiation in the OAD problem. The model helps to harness the relationship between the manufacturer and customers of contingent orders on conflicting issues. A numerical example is enumerated to illustrate the working mechanism and sensitivity of the model developed.

Findings

In the negotiation-based OAD system, if more than one customer is willing to negotiate on the offer of manufacturer, rather than engaging in one-to-one negotiation, the manufacturer has to negotiate with all the customers simultaneously to maximize the expected contribution and acceptance probability from all the orders. Also, the numerical example illustrates that, sometimes, rejecting an order/orders from the order set gives better results in terms of the expected contribution than continuing negotiations on them.

Originality/value

Through continuing research efforts in this domain, certain models and strategies have been developed for negotiation on a one-to-one basis (i.e. negotiation by the manufacture with only one customer at a time). One-to-one negotiation will neither help companies to streamline their production systems nor will it maximize the expected contribution. To the best of the author’s knowledge, so far, this is the first instance of research work in the domain of a joint OAD and negotiation framework that attempts to develop a simultaneous negotiation method for arriving at OADs.

Details

Journal of Manufacturing Technology Management, vol. 27 no. 3
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 22 May 2009

Ahm Shamsuzzoha, Sami Kyllönen and Petri Helo

The purpose of this paper is to introduce a methodological approach to develop customized products which offer true customer value and achieve superior competitive advantage.

1993

Abstract

Purpose

The purpose of this paper is to introduce a methodological approach to develop customized products which offer true customer value and achieve superior competitive advantage.

Design/methodology/approach

An integrated framework is presented where both front‐ and back‐end features of product development activities are illustrated. Detailed explanations of the framework participants are discussed with their specifications and view points that illustrate the value of the framework. This framework communicates between citarasa and do‐it‐yourself‐design configurators at the upstream, and available to promise, agile supply and demand network, advanced planning and scheduling systems in the downstream, in order to visualize the complete production scenarios and to maintain the flow of custom tailored product development.

Findings

It is hoped that the illustrated framework will bridge the gap between manufacturers, and customers in order to produce customer satisfied products that fulfill the business target in terms of earning more revenues.

Research limitations/implications

This research work is based on a theoretical hypothesis. Although the proposed framework is implemented in a truck manufacturing company, it requires application in more industrial organizations in order to generalize its effectiveness, suitability, and consistency in the manufacturing arena.

Originality/value

This paper outlines the configuration principle, along with different tools and methodologies, which support manufacturing firms in the customization of products in both upstream and downstream activities in a profitable way. These tools or methodologies can help product developers to improve their due‐date promising, exploitation of bottlenecks, and the visualization of their capability to produce the customers' specific products.

Details

Industrial Management & Data Systems, vol. 109 no. 5
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 15 March 2011

A.H.M. Shamsuzzoha and Petri T. Helo

The purpose of this paper is to help organizational managers to keep track of the information management needed not only for product design and development but also to…

Abstract

Purpose

The purpose of this paper is to help organizational managers to keep track of the information management needed not only for product design and development but also to track between different organizational levels.

Design/methodology/approach

The research objectives are achieved through implementing the concept in a case company, where various measures of information management are taken into consideration. This empirical study is conducted with a view to formulating and validating the information flow among product development (PD) participants.

Findings

The strategic management of information exchange transforms the nature of competition through reducing complexities in product design and bringing flexibility into the production process. This achievement could orientate firms towards rapid and continuous growth of their PD strategies, which are essential for survival in a global business environment.

Research limitations/implications

This research was conducted through a single case study approach, which limits its scope for generalizing the concept. It would be more authentic if the approach was validated over multiple case studies.

Practical implications

Managing the information flow among PD participants has been considered to be an important issue in today's competitive business environment. It helps to formulate the design architecture, both at the product and organizational level.

Originality/value

The strategic management of information exchange transforms the structure of product architecture, which helps to reduce the complexities in product design and bring flexibility into the production process. The presented approach shows the intrinsic relationships between firms' resources and customers' requirements, which could help product developers to improve their production flexibility, overcome bottlenecks and achieve product customization.

Details

Journal of Manufacturing Technology Management, vol. 22 no. 3
Type: Research Article
ISSN: 1741-038X

Keywords

1 – 10 of 26