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Article
Publication date: 20 June 2018

Agus Hermanto, Solimun Solimun, Adji Achmad Rinaldo Fernandes, Wahyono Wahyono and Zulkarnain Zulkarnain

Open government data (OGD) is making data available free to all by the government with the aim of ensuring accountability and transparency in government besides generating…

Abstract

Purpose

Open government data (OGD) is making data available free to all by the government with the aim of ensuring accountability and transparency in government besides generating public value by its usage. OGD is an emerging government initiative in Indonesia and there is potential for harnessing OGD for spearheading innovation and improvising services in different economic sectors. This paper aims to investigate the usage of OGD in the private sector and non-governmental organizations (NGOs) in Indonesia.

Design/methodology/approach

Documentary analysis was conducted to review the national OGD portal of Indonesia. Structured interviews were conducted with 49 senior management representatives from the private sector and NGOs to solicit their perspectives regarding the usage of OGD for professional purposes. Also, questions were posed regarding the challenges in harnessing OGD for professional purposes.

Findings

OGD has immense potential for private sector and NGOs; however, more initiatives are required on the part of the government to open their data sets. Further, involvement of stakeholders from the private sector and NGOs and other interested partners is required for an optimum usage of OGD in different economic sectors of Indonesia.

Research limitations/implications

As the research focuses on the private sector and NGOs in Indonesia, the study requires a more broad-based approach to consider the perspectives of different users. Further research is required to appreciate the role of contextual factors in determining the usage of OGD in Indonesia.

Originality/value

The study is one of the first to be conducted in Indonesia about the OGD initiatives of the country. Soliciting views from the key management representatives in the private sector and NGOs, the paper contributes to the extant OGD literature, which is more supply-focused and not demand-driven. While conceding that there are ample usages of OGD for the different economic sectors, the paper underlines the need for refining the OGD initiatives of Indonesia.

Details

Digital Policy, Regulation and Governance, vol. 20 no. 4
Type: Research Article
ISSN: 2398-5038

Keywords

Article
Publication date: 12 July 2018

Agus Hermanto

This study aims to improve the performance of geothermal energy. Therefore, this research requires a deep examination of the determinant factors that affect the…

Abstract

Purpose

This study aims to improve the performance of geothermal energy. Therefore, this research requires a deep examination of the determinant factors that affect the performance of geothermal energy; the results of this study are expected to increase the outcomes that can be enjoyed by the people of Indonesia.

Design/methodology/approach

This research uses quantitative approach. Data are obtained via questionnaires. The population in this study is all stakeholders of the national geothermal energy policy throughout the region. The stakeholders in question are the Community Care for Energy and the Environment (MPEL), using a sample of 400 respondents. The variables used were human resource capacity (X1), political resource capacity (X2), economic resource capacity (X3), social resource capacity (X4), performance of geothermal energy policy (Y1) and geothermal energy policy outcomes (Y2). Data analysis used to solve hypothetical model built in this research is partial least square.

Findings

While human resource, political resource, economic resource and social resource capacities affect the performance of geothermal energy policy, those capacities directly affect the performance of geothermal energy policies. On the other hand, the results of the indirect effect test show that with the mediation of good geothermal energy policy, it will be seen that the effect of human resource capacity, political resource capacity, capacity of economic resources and the capacity of social resources to the utilization of geothermal energy. The utilization of geothermal energy cannot be directly felt by the community without the support of the formulation of geothermal energy policy or unless it is supported by high human resources, political resources, economic resource and social resource capacities.

Originality/value

No previous research has comprehensively examined the effect of human resource, political resource, economic resource and social resource capacities on geothermal energy policy and its implications for the outcomes of geothermal energy policy.

Details

International Journal of Energy Sector Management, vol. 12 no. 3
Type: Research Article
ISSN: 1750-6220

Keywords

Article
Publication date: 11 February 2019

Agus Hermanto and Laser Narindro

This paper aims to investigate the new geothermal law and its implications for geothermal development in Indonesia.

Abstract

Purpose

This paper aims to investigate the new geothermal law and its implications for geothermal development in Indonesia.

Design/methodology/approach

This paper investigates new geothermal law and its implications for geothermal development in Indonesia by using comparable law article to discuss this development. All the data are obtained from literature studies based on the history and background, ownership and access, investment and risks, electricity market and re-policies, environmental regulations and community participation around the geothermal resources.

Findings

Geothermal industries in Indonesia need assurance and clear legal basis to be developed. Geothermal investors, whether foreign or local, need policy assurance and good business structures that can create a secure investment environment. Furthermore, a good relationship with international cooperation agency needs to be improved to establish knowledge transfer regarding technologies and information about exploration, production and geothermal development. This is essential to further develop the geothermal utilization and prepare Indonesia to be the country with the biggest reduction in CO2 emission in 2025. New geothermal regulation (Law No.21 Year 2014) has facilitated the geothermal activities. After the issuance of this regulation, the activities can be done at conserved, production and conservation forest. Moreover, the public service agency (BLU) or state-owned enterprise (BUMN) assignment scheme can boost the geothermal industries development.

Originality/value

Indonesia has huge geothermal resources because of its geological condition that is located at volcanoes path, also known as “Ring of Fire”. According to 2017 ESDM data, Indonesia’s geothermal potentials are almost 30 GW and are distributed to 331 potential points. However, only 5 per cent of those potentials (1,643.5 MW) have been utilized to date. The huge potentials can be utilized optimally to support the Government’s plan in achieving the energy security. Therefore, policies that regulate geothermal utilization is strategically essential for Indonesia’s future.

Details

International Journal of Law and Management, vol. 61 no. 1
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 27 December 2021

Jorge Armando López-Lemus

The purpose of this paper is to identify the influence exerted by a quality management system (QMS) under ISO 9001: 2015 on the quality of public services organizations in Mexico.

Abstract

Purpose

The purpose of this paper is to identify the influence exerted by a quality management system (QMS) under ISO 9001: 2015 on the quality of public services organizations in Mexico.

Design/methodology/approach

The methodological design was quantitative, explanatory, observational and transversal, for which a sample of 461 public servants from the state of Guanajuato, Mexico was obtained. To test the hypotheses, a structural equation model (SEM) was developed through the statistical software Amos v.21. For the analysis of the data, software SPSS v.21 was used. Regarding the goodness and adjustment indices of the SEM (χ2 = 720.09, df = 320, CFI = 0.933, TLI = 0.926 and RMSEA = 0.05) which, therefore, proved to be acceptable.

Findings

According to the results obtained through the SEM model, the QMS under ISO 9001: 2015 is positively and significantly influenced tangible aspects (β1 = 0.79, p < 0.01), reliability (β2 = 0.90, p < 0.01), related to response quality (β3 = 0.93, p < 0.01), guarantees (β4 = 0.91, p < 0.01) and empathy (β5 = 0.88, p < 0.01) of the quality related to public services in Mexico. The study’s key contribution is that it discovered that implementing a QMS in accordance with the ISO 9001: 2015 standard has an impact on the quality of public services, with the most influential quality of response. Similarly, the assurance and dependability of service quality turned out to be important in providing public service quality.

Research limitations/implications

In this paper, the QMS was only evaluated as a variable that intervenes in the process of obtaining quality in public service under the ISO 9001 standard in its 2015 version. In this regard, the results’ trustworthiness is limited to the extent that the findings may be generalized in the state of Guanajuato, Mexico’s public service. As a result, the scientific community is left primarily focused on service quality to promote new future research.

Practical implications

The ISO 9001: 2015 standard’s QMS is one of the tools for success in both the commercial and government sectors. However, there are practical limitations, which focus on the time during which managers exercise their vision in the public sector: first, the dynamics that managers play in public policy; second, the length of time they have served in public office; and third, the interest of directors of public institutions to improve the quality of service provided by the government. Other practical consequences concern organizational culture and identity, public servant commitment, senior management or secretaries of government, as well as work and training.

Originality/value

The findings of this paper are important and valuable because they foster knowledge generation in the public sector through the ISO 9000 quality area. A model that permits the adoption and implementation of a QMS based on the ISO 9001: 2015 standard in public organizations that seek to provide quality in their services offered to the user is also presented to the literature. Similarly, the paper is important because there is currently insufficient research focusing on the variables examined in the context of public service in Mexico.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

Keywords

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