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The purpose of this paper is to examine the associations between students' basic psychological needs satisfaction, including novelty satisfaction, and the four aspects of student engagement.

Data were collected from a total sample of 743 undergraduate students from three public universities in northern Malaysia. Structural equation modelling (SEM) was used to analyse the data.

Competence and relatedness were positively related to the four aspects of student engagement, while autonomy satisfaction was found to relate to agentic engagement. Novelty satisfaction, on the other hand, is related positively with behavioural, emotional and cognitive engagement.

The results provide a new understanding on the importance of novelty satisfaction alongside existing needs in self-determination theory (SDT) in enhancing student engagement.

Educators are encouraged to develop strategies to provide novelty support and facilitate students' basic needs satisfaction in order to establish a motivational learning environment that vitalises students' engagement.

This study breaks new ground by testing the unique relationships of novelty satisfaction along with the psychological needs for autonomy, competence and relatedness, with the four aspects of student engagement in higher education.

Postmodernist contestations of modernist economic and organizational rationalities have made immense contributions to organizational analysis. A current direction in critical theory now, working through the postmodernist critique, seeks new conceptions of organizations and sources for the revitalization of organizational life. In particular, feminist criticism drawing on, and contributing to, postmodern forms of inquiry and interpretation, offers new visions of critical organizational analysis. This article addresses feminist postmodern critiques, and particularly discusses two feminist contributions developed out of serious critical engagement with postmodernist thought: eco‐feminism and conceptions of “relational autonomy”, of agentic, social subjectivity.

This paper explores the contextual factors that support the necessity of a diversified curriculum. The author draws on the findings of the author's doctoral research to consider the complexities underpinning the educational narratives of South Asian Muslim women. The paper critically examines South Asian Muslim women's position as migrant daughters and how South Asian Muslim women navigated colonial systems and the practices and behaviours inherent in these. Situated in a racialised inner-city area with a framing by policymakers as one that creates spatial anxiety, participants shared empowered and agentic narratives. These demonstrated a resistance to the othering and stigma that often ensues through stereotyping.

The project adopted a feminist participatory approach and made use of hauntology as both a theoretical and methodological framework. In keeping with this, four participants who had grown up in the area and still lived there were spoken in the form of research conversations, a walking tour and photographs of significant sites.

The paper provides empirical insights into how these four participants encountered education. By frequenting both formal and informal educational settings, these spaces became a crucial third space which alleviated unsettlement though allowing a more embodied occupation with learning. Teachers played a critical role in cultivating appropriate and supportive environments and were described and inferred to be moral agents and figures who assisted participants' navigation of a space, often embodying a more mentor-like disposition. Teachers proved to embody a practical wisdom, acting as anchors for offering spaces in and outside of the classroom that invited occupation and construction. Such spaces at school enabled the encountering of difference through recognising first the similarities with peers. Whether these commonalities were cultural or otherwise, those commonalities provided a firm foundation from which to imagine and push the parameters of the space and identity, and so school was likely another crucial space for hybridity.

The research approach is specific to the context(s), narratives and migratory moment of the participants, and although participants' accounts have been re-storied to honour participants' voices, the accounts may lack generalisability. The paper raises two key implications: first, by recognising educational settings as a third space for students to create a hybrid identity, and second, through familial, community and navigational capitals which have the potential to shift the pedagogical approaches underpinning the conditions created for students.

Pointing out that hybrid identities without the frequenting of space are hauntological is crucial, and hybrid identities cannot reconcile cultural differences because hybrid identities are out of place, and without location, hybrid identities remain troubled and alienated. This is a situation that the author describes as cultural hauntology – a condition which draws on both hybridity and hauntology to illuminate unsettlement long after colonisation. The native culture is never fully banished or forgotten. The native culture exists behind the closed doors of homes, within communities and perhaps even within the demarcation lines of a given geographical area. Cultural hauntology comes about as a deep-seated internal colonisation that appears as traces, marks and murmurs that cannot be deleted. Perhaps what alleviated the extent of what might have been more extreme in cultural hauntology's dissonance, were the teachers, mentors and role models that participants repeatedly referenced as agents that bridged and enabled the participants.

Human capital and boundaryless career theory prevail in studies that examine objective and subjective career success respectively. However, evidence indicating that each framework offers superior suitability for its respective career outcome is unclear. The purpose of this study is to contrast the predictive validity of the frameworks with respect to both career success criteria.

The sample involved 182 management faculty in the USA. The authors relied on hierarchical regression analyses to test the study hypotheses.

Results indicate that human capital outperforms mobility across career success criteria. Yet, this study found that industry segment amplifies the effect of mobility on career success.

While findings primarily speak to the superiority of human capital as a career success antecedent, the significant effect of the industry segment as moderator of mobility calls for a granular definition of the setting where careers are analyzed. Replication of findings across industries are needed before assuming the generalization of results.

Findings reveal the relevance of early career movements for professional careers in academe.

Despite the extensive use of human capital and mobility as antecedents of career success, to the best of the authors’ knowledge, this is the first study that directly contrasts the predictive validity of these competing antecedents.

This paper develops a model of social vulnerability. Specifically, it aims to (1) determine the factors of social vulnerability to flood risks and (2) interrogate the discursive structure and framing of vulnerability within the local domain of disaster governance.

This is a descriptive-survey research design mobilized through sequential exploratory mixed method.

For ordinary people, vulnerability is due to five factors: (1) government inaction, (2) age-based frailty, (3) disability-based social exclusion, (4) weak social capital and (5) material susceptibility. Moreover, there are two patterns of discursive structure surrounding the risk of flooding in Davao del Norte: (1) where Cavendish banana is a favored export commodity of those who are in power, the Pressure-and-Release Model fits within the narrative of land-use changes in the province, and (2) where the local domain of disaster governance frames the DRR as a “hero-villain” normative duality.

At the policy level, the findings should inform the current government practices in development planning to mitigate flood risks, specifically the proposed Philippine National Land-use Act and the pending Bill to create the Philippine Disaster Risk Reduction and Management (DRRM) Department. Operationally, the “hero-villain” finding challenges the self-awareness of disaster managers and functionaries whose technical trainings inculcated a one-size-fits-all approach to disaster response.

The findings support the theory that disaster and disaster risks are socially constructed realities.

This paper teased out the gap between the people's risks perceptions in Davao del Norte and the government's DRR episteme, and it points to power relations that impede its closing.

The purpose of this paper is to examine the contribution of agentic work behaviour and decision-making authority (DMA) to thriving at work and, more importantly, the moderating role of DMA in the relationship between agentic behaviour and thriving.

The study has been carried out upon a random sample of 330 employees below supervisory level from manufacturing companies located at Odisha (a state located at the eastern part of India). After verifying the significance of correlation among the study variables through Pearson’s product moment correlation, moderated regression analyses were carried out to examine the independent contribution of agentic work behaviour and DMA to thriving as well as the moderating contribution of DMA towards thriving.

Results reveal that the three dimensions of agentic work behaviour, namely, task focus, exploration and heedful relation, have a direct positive contribution towards thriving at workplace. As far as the moderation is concerned, it is observed that the thriving level is higher for the employees having high DMA irrespective of the level of agentic work behaviour at each dimension.

The findings imply for designing interventions to enhance task focus, super-ordinate relationship and interest for learning. In addition, the organisations should provide autonomy to employees for decision making.

The study is first of its kind in the Indian context upon employee thriving. In this study, the authors have not only investigated the separate independent contribution of agentic behaviour and DMA, but also their interacting contribution to employee thriving.

The purpose of this study is investigating the influence of leadership on work engagement. The definition of leadership is primarily couched in culturally masculine terms (and known as an agentic leadership style) that disfavours women, who are often perceived as being communal leaders who are compassionate and humble. The research gap addressed is whether communal and agentic leadership styles of female leaders have positive associations with work engagement.

A quantitative study was undertaken by applying purposive non-probability sampling and using an online survey with screening questions to ensure the respondent reported to a senior female manager. The survey consisted of reliable and valid Likert scales: agentic and communal leadership styles were assessed using the Agency-Communion-Inventory (AC-IN) scale with 20 questions and the Utrecht Work Engagement Scale (UWES-9) with three sub-scales: vigour, dedication and absorption. The 153 usable responses in this study were used to conduct validity and reliability tests and to apply multiple regression to test associations.

Both agentic and communal leadership have a positive impact on work engagement when exhibited by a female. Although agentic leadership had an influence on all the elements of work engagement, communal leadership had a far stronger impact.

Female managers with communal leadership styles need to realise that they have more influence on their employees’ emotional, physical and cognitive connections to their work than female managers with agentic leadership styles. Those with agentic leadership styles need to exhibit a communal style as well, so as to enhance the influence they have on their employees’ work engagement.

Drawing on the self-determination theory, the assemblage theory and customer experience literature, this paper aims to develop a framework to understand motivational customer experiences with chatbots.

This paper uses a multimethod approach to examine the interaction between individuals and airlines’ chatbots. Three components of self-determined interaction with the chatbot (competence, autonomy and relatedness) and five components of the customer–chatbot experience (sensory, intellectual, affective, behavioral and social) are analyzed qualitatively and quantitatively.

The findings confirm the direct influence of self-determined interaction on customer experience and the direct effects of these two constructs on participants’ attitudes toward and satisfaction with the chatbot. The model also supports the mediating roles of customer experience and attitude toward the chatbot.

This paper offers managers a broad understanding of individuals’ interactions with chatbots through three elements: motivation to use chatbots, experiential responses and individuals’ valuation of whether the interactions have amplified (or limited) the outcomes obtained from the experience.

This paper contributes to the hospitality and tourism literature with a hybrid approach that reflects on current theoretical developments regarding human- and interaction-centric interpretations of customer experience with chatbots.

Taking a mixed-method approach, this research developed and validated a novel, value-centric experience framework delineating robotic involvement in the service encounter and its subsequent impact on customers' experiences.

Focused on robotic restaurant businesses where robots are mainly involved in food production processes, this research utilized online customer review data and a multistage, mixed-method design for empirical examination. Automated thematic analysis was first adopted to facilitate a comprehensive understanding of the empirical reality as reflected in online customer reviews. Following an analytic induction process, a theoretical framework was developed integrating prior literature with the empirical reality to uncover the relationships across robotic involvement, experiential values and evaluative outcomes. A theory-driven, dictionary-based content analysis together with path analysis further enabled empirical validation of the developed theoretical framework.

The current research developed and validated a value-centric experience framework to theorize robotic involvement in the service encounter and its downstream impact on customers' experiences. Specifically, this framework conceptualizes robotic involvement as a five-dimensional composition of robotic visibility, competency, performanism, co-creativity and prominence. In addition, the framework specifies seven dimensions of experiential values revolving around high-tech–high-touch robotic service encounters, namely sensorial, utilitarian, hedonic, social, agentic, epistemic and aesthetic values. Following empirical validation, this framework sheds light on robotic involvement and experience design for high-tech–high-touch service businesses aiming to incorporate robots in their service encounters.

Drawing on classic service role theory and consumption value theory, this research developed and validated a novel theoretical model connecting robotic involvement dimensions with experiential consumption values and downstream customer evaluative outcomes. This research and theoretical framework open an exciting avenue for future research in robotic services and customer experiences.

The purpose of this paper is to explore how entrepreneur-mothers experience independence in the transition to entrepreneurship, and whether they perceive independence as an agentic, opportunity-maximisation motive or a constrained, necessity-driven response.

Adopting a qualitative and interpretive approach, the authors analysed interviews with 60 entrepreneur-mothers to refine conceptual understanding of independence.

The authors find that entrepreneur-mothers experience independence not as an opportunity, but as a functional necessity in managing the temporal and perceived moral demands of motherhood. The authors assert that there is a fundamental difference between wanting independence to pursue a more autonomous lifestyle, and needing independence to attend to family obligations, a difference that is not adequately captured in the existing conceptualisation of independence. Consequently, the authors propose the classification of “family-driven entrepreneurship” to capture the social and institutional factors that may disproportionately push women with caregiving responsibilities towards self-employment.

This paper proposes that a new category of entrepreneurial motivation be recognised to better account for the social and institutional factors affecting women’s entrepreneurship, enabling policymakers to more accurately position and support entrepreneur-mothers.

The authors challenge the existing framing of independence as an agentic opportunity-seeking motive, and seek to incorporate family dynamics into existing entrepreneurial models.

This paper delivers much-needed conceptual refinement of independence as a motivator to entrepreneurship by examining the experiences of entrepreneur-mothers, and proposes a new motivational classification, that of family-driven entrepreneurship to capture the elements of agency and constraint embedded in this transition.