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The purpose of this paper is to focus on developing and validating a multidimensional measure of work-related age-based stereotypes (WAS) scale.

Based upon a review of the literature, a three-dimensional stereotype content model including both negative (incompetence, inadaptability) and positive (warmth) stereotypes of older workers was created. Construct, convergent, discriminant, and criterion-related validity for the WAS scale were examined across three independent samples constituting both lab-based experimental studies and a field-based survey (total n=1,245).

Across all samples, the WAS evidenced good construct, convergent, discriminant, and criterion-related validity.

As evidenced by a review of the literature, the WAS is unique in that it measures both negative and positive stereotypes of older workers. Implications for research are discussed.

Ageism has deleteriously influenced individuals and society for nearly half a century. Despite receiving increased attention, it remains under-researched regarding how it might be reduced in the workplace. Even though its prevalence and allure, review studies on workplace ageism (WA) are also scarce, and thus a review is warranted.

To fill the preceding void, this study will systematically review the existing literature on WA using data from the past four decades.

This study identified the various antecedents and the intervention mechanism through which WA may be reduced. Additionally, through reviews, the authors advance the research by offering promising avenues for future research.

This review contributes to human resources managers and will inspire future scholars to delve deeper into combating age discrimination, stereotypes and bias toward employees in workplaces.

The purpose of this paper is to address four interrelated questions: what is the prevalence of ageism amongst employers? What are the factors conditioning employers’ age stereotypes? To what extent are ageist attitudes among employers translated into discriminatory recruitment, retention and firing practices? And what factors can moderate the stereotype–discrimination interaction?

The paper draws on a survey conducted among Danish employers; 2,525 completed the survey questionnaires; response rate 25 per cent.

The major finding is that ageist stereotypes among employers do not translate into discriminatory personnel management practices.

The findings may be specific to Denmark. Denmark is renowned to be a non-hierarchical, egalitarian society, which may have implications for personnel management practices.

Contrary to this study, most studies analysing ageist stereotypes do not assess the extent to which stereotypes are translated into discriminatory personnel management practices in the workplace.

Social norms about the timing of retirement and stereotypes about qualities of younger and older workers are pervasive, but it is unclear how they relate to employers’ ageist preferences. The purpose of this paper is to study the effects of employers’ retirement age norms and age-related stereotypes on their preferences for younger or older workers in three types of employment practices: hiring a new employee; offering training; and offering a permanent contract.

Survey data from 960 Dutch employers from 2017 are analysed to study employers’ preferences for younger or older workers. Effects of organisations’ and managers’ characteristics, retirement age norms and stereotypes are estimated with multinomial logistic regression analyses.

Many employers have a strong preference for younger workers, especially when hiring a new employee, while preferences for older workers are highly uncommon. Higher retirement age norms of employers are related to a lower preference for younger workers in all employment decisions. When employers are more positive about older workers’ soft qualities (such as reliability and social skills), but not about their hard qualities (such as their physical capacity and willingness to learn), they rate older workers relatively more favourable for hiring and offering training, but not for providing a permanent contract.

This is one of the first studies to estimate the effects of retirement age norms and age-related stereotypes on ageist preferences for a diverse set of employment practices.

This study aims to examine the association between nurses’ ageism and their knowledge about aging and socio-demographic and professional characteristics in recent international nursing research studies.

An extensive search of seven databases covering papers since 2000 was undertaken and Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines were followed.

Ageism among nurses is still poorly understood. It is evident that ageism is associated with poor nurses’ level of knowledge about aging. A range of nurses’ demographical and professional characteristics have been examined as potential predictors of ageism, but they were inconsistent with positive, negative and neutral associations.

There is a lack of robustly designed studies investigating the association of nurses’ level of knowledge about aging and their socio-demographical and professional characteristics to ageism. Future descriptive-correlational and interventional studies are recommended to understand and target ageism in health-care settings.

The purpose of this paper is to examine some societal contemporary challenges that encompass both older workers and organizations likewise. Rather, it focusses especially on those ones related to ageist mindset, myths and misinformation about that cohort of workers.

It draws on a literature review by first approaching the problem of ageism, given that it is a social phenomenon that, to a large extent, impairs mature workers by putting them aside, as well as disdains the value of their experience and knowledge. Second, it offers some counterarguments against such mindset by discussing positive aspects related to older workers in order to clarify the widespread myths and misinformation about them. Third, it depicts a conceptual framework composed of some challenging issues toward improving the workplaces for older workers.

It reassures that the broader challenges of dignifying older workers may be better addressed through initiatives such as acknowledgment and sensitivity; diversity; learning and development; legislation; wise leadership and HR policies; change; motivation; accommodation of different generations; and ethical and moral principles.

The majority of organizations have nowadays to handle with an aging workforce and, at the same time, keep their competitiveness. This scenario requires pertinent interventions and approaches in order to meet mature workers’ needs.

It argues that age discrimination can be regarded as a bizarre human creation that requires the involvement of all sectors of society so as to get rid of it. As a result, the first decades of twenty-first century likely will place the additional challenge (perhaps it may be regarded as an opportunity) for building more humanized and spiritual workplaces. Further, it is very clear that an ageist behavior does not fit in such a view.

This paper examined some of the greatest problems related to aging workforce worldwide. In this sense, by reviewing the pertinent literature was possible to identify some challenges, integrate them into a conceptual frame and address their implications for organizations.

This study aims to use the lens of the stereotype threat theory to explore older consumers’ age identity and experiences with service providers.

This study used semi-structured interviews with Australian consumers aged between 55 and 69. Data were examined using thematic analysis.

Older consumers justify a younger cognitive age by distancing themselves from the negative stereotypes associated with ageing and by associating themselves with attitudes and behaviours consistent with a younger age identity. Older consumers are confronted with age-based stereotype threats in a services context through four practices. Exposure to these threats results in service failure and can have a negative impact on both consumers’ ability to function effectively as consumers and their overall well-being.

A more diverse sample is required to identify the extent to which age-based stereotype threats are experienced and which services marketing practices have the most detrimental impact on older consumers.

The findings provide insight for services marketers seeking to effectively cater for older consumers and have implications for service staff training, service technology and communications.

The findings have implications for the well-being of older consumers in terms of their self-efficacy and self-esteem as well as their ability to function effectively as consumers.

This study contributes to the nascent understanding of older consumers’ experiences and their expectations of service interactions and advertising communication. The findings also extend the literature on service failure by demonstrating how age-based stereotypes threaten age identity, resulting in a negative customer experience.

The creation of the Commission for Equality and Human Rights presents a real opportunity to re‐assess the impact of group stereotypes on social policy and service delivery. This paper consider possible impacts of ageist stereotypes of older people on community safety thinking and delivery, including perceptions of older people's levels of fear of crime, risk of victimisation, and offending behaviour. It also explores possible associations between inter‐generational relationships and anti‐social behaviour, and how elder abuse is positioned in comparison to other forms of abuse and domestic violence.