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This paper aims to present the contribution of the United Nations World Tourism Organization (UNWTO) Afiliate Members’ Programme, its knowledge generation, prototypes and research initiatives to promote tourism as a driver of economic growth, inclusive development and environmental sustainability.

This paper focuses on the activities and projects of the UNWTO, as they generate market knowledge, promote competitive and sustainable tourism policies and instruments, foster tourism education and training and work to make tourism an effective tool for development through technical assistance projects in over 100 countries around the world.

The UNWTO Affiliate Members Programme serves as the major gateway for the collaboration between the private and public sectors, working together for the development of tourism. Bringing together over 470 companies, educational and research institutions, destinations and NGOs, this interactive platform provides a space for members to engage in dialogue, share information and take further action.

The UNWTO Affiliate Members Programme has identified some key focus areas for the overall development of tourism and accordingly designed public–private models of collaboration that can be applied in practice.

UNWTO offers a unique platform to stimulate public–private and academic partnerships in creation, dissemination and application of knowledge in tourism, focusing specifically on innovation.

Using three university library consortia China Academic Library and Information System (CALIS) (China), Greater Western Library Alliance (GWLA) (USA) and Joint University Librarians Advisory Committee (JULAC) (Hong Kong) as examples, the purpose of this paper is to compare the administration of three university consortia and to explore the cultural, educational and geopolitical forces that produce and shape university library consortia.

The methodology used reviewed published and proprietary documents, interviews and observation.

While the stated objectives are similar, the three vary markedly in size, funding source, and whether programming is a bottom-up decision or emanates from the central government. CALIS was started by China ' s Ministry of Education, who also helps in setting programmatic agendas and appointing managers; GWLA came into existence through the efforts of a small group of university librarians, elect their own board and set programming in response to member needs and suggestions; JULAC, initiated by the university librarians in Hong Kong has some support from the government through bodies charged with the oversight of the universities. The differing educational systems also influence programming, for example in the relative importance member libraries place on preferential inter-library loan.

There are few comparative studies of library consortia found in Asia and the US comparative studies of consortia encourage an understanding of the benefits of different consortia models.

Since the 1980s, US universities have greatly increased attention given to innovation and entrepreneurship out of a genuine commitment to enhancing American competitiveness. Although regional innovation and entrepreneurship can be enhanced by universities in multiple ways, the primary metrics of “success” remain patenting, licensing rates, and university spin-outs. While these metrics can be a useful proxy for the entrepreneurial university they tend to understate the many important contributions universities, including non-research intensive universities, make to their regional economies. In this chapter, we introduce a framework of capabilities that are essential to nurturing ecosystems of innovation and entrepreneurship at the regional level. We then describe the varied ways in which universities can support the development of these capabilities. Finally, we provide a framework of metrics, which can more comprehensively capture the value that universities represent to innovation and entrepreneurship in their regions.

Traces the events which led up to the US savings and loan crisis. Discusses the role that the property appraiser played in the process. Concludes that the savings and loan crisis not only helped to identify chronic weakness and problems in the structure of the profession but also helped to solve those problems.

The main aim of this paper is to introduce the articles of this theme issue and explain the pertinence of the strategic question.

A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the articles selected.

The profile of current and future tourists is changing. Travel consumers now want and expect accurate information to guide their choices, and these are increasingly based on quality, experimentation, willingness to undertake active holidays and to travel to sites with diverse and unique tourism products.

Collectively, the articles in this theme issue provide rich insights on key trends impacting the worldwide tourism industry, as well as suggestions on how to explore the opportunities arising from the highly competitive tourism markets. Proposals on scanning the tourism business environment are also presented and their importance discussed and illustrated.

From various angles of analysis, the final articles for this issue explore the trends and issues affecting the tourism industry, as well as approaches to scan the tourism business environment.

This paper aims to identify the current state of the Portuguese tourism, its opportunities and challenges based on the conclusions of the International Tourism Forum (ITF)/Worldwide Hospitality and Tourism Themes (WHATT) Round Table attended by representatives of the main public and private entities of the tourism sector in Portugal.

This paper presents and discusses the main conclusions resulting from the ITF/WHATT Round Table. The event was organized by the Institute for Tourism Planning and Development, under the theme “Tourism in 2016: from trends to results”.

The ITF/WHATT Round Table concluded that the tourism industry worldwide and in Portugal, in particular, is facing major challenges that call for innovative ways of managing the tourism experience. On the other hand, world tourism growth was seen as a reality that will remain, and destinations will have to continue working to achieve better tourists instead of getting more tourists.

This analysis provides knowledge about the current state of the Portuguese tourism, its challenges and opportunities while identifying innovative ways and likely solutions to improve the experience of tourists visiting Portugal.

The profiling of the current state of the Portuguese tourism, its opportunities and challenges contributes to the design of more effective strategies to improve the Portuguese tourist offer and the experience of tourists visiting Portugal.

Gang affiliation is strongly associated with youth crime. Although gang prevention, intervention and suppression programmes have been used to reduce affiliation and manage youth gang‐related activities, the effectiveness of these approaches is questionable. Further, comprehensive programmes supporting disengagement from gangs that also address the actual criminal behaviours of gang‐affiliated youth are rare. Arguably, these are necessary if the goal of intervention is to reduce criminal behaviour and support disengagement from gangs. This paper aims to address these issues.

This study sought to elucidate the criminogenic needs of gang‐ and nongang‐affiliated youth offenders (n=165) using two commonly used risk/need assessment instruments, the structured assessment of violence risk in youth (SAVRY) and the youth level of service/case management inventory (YLS/CMI).

The results revealed that gang‐ and nongang‐affiliated youth offenders had similar criminogenic need profiles except for one difference on an item measuring peer delinquency.

Gang‐affiliated youth offenders have comparable criminogenic needs to other youth offenders. These needs require intervention if a reduction in crime is desired, and since gang‐affiliated youth offenders are more likely to re‐offend than those that are nongang‐affiliated, these results also suggest that there may be additional needs, beyond those assessed by the SAVRY and YLS/CMI, which should be investigated and considered in rehabilitation programmes.

Few studies have directly compared the risk and needs profiles between gang‐ and nongang‐affiliated youth offenders using standardised risk assessment measures; this study may be relevant to professionals working in the juvenile justice and offender rehabilitation arenas.

The aim is to examine whether supermarkets may be losing the opportunity to increase customer purchase outlays by means of loyalty points, convertible to acquire specialty goods and services provided by “bonus partners”.

Two econometric models were constructed from data collected from 470 supermarket shoppers in one major Australian city, to predict mechanisms for making shoppers aware of loyalty points accrued on their credit card purchases and for inducing them to pay for purchases with specific credit cards linked to loyalty programmes of which they were members.

Shoppers who are aware consider specialty merchandise in exchange for loyalty points to be a significant reason for joining a loyalty programme. However, when they actively seek to pay with specific credit cards because of loyalty points do not rank the conversion into specialty merchandise as a significant reason for membership.

No insight was sought on the relative importance of attitudes and implications of social influences on attitude formation and behavioural intention with respect to the accumulation of loyalty points.

Specialist retailing planners can configure product offerings attractive to customers' lifestyles and broader interests on the basis of shared insights into buying patterns and personal details captured during their enrolment in affiliated loyalty programmes with “bonus partners”.

The paper offers an actionable strategy for customer retention and enhancement.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.