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Article
Publication date: 16 July 2021

Debadutta Kumar Panda

The purpose of this paper is to examine the impact of organizational culture on strategic planning and the role of leadership effectiveness in the association between…

2313

Abstract

Purpose

The purpose of this paper is to examine the impact of organizational culture on strategic planning and the role of leadership effectiveness in the association between organizational culture and strategic planning in Indian nonprofit organizations (NPOs).

Design/methodology/approach

Data were collected from 441 respondents using a structured questionnaire. Common method bias was addressed through the use of multiple surveys. Structural equation modeling was used to process the data.

Findings

Advice-seeking interactions, collaborative culture and an error management culture positively impacted the creation and conceptualization of strategic plans in Indian NPOs. An error aversion culture did not significantly impact the creation and conceptualization of strategic plans. Leadership effectiveness moderated the relationship between “advice-seeking interactions” and the “creation and conceptualization” of the strategic plan, a “collaborative culture” and the “creation and conceptualization” of the strategic plan and an “error management culture” and the “creation and conceptualization” of the strategic plan.

Originality/value

Strategic management literature on the determinants of the creation and conceptualization of strategic plans is scant. Further, it does not include the influence of cultural constructs such as advice-seeking interaction (ASI), collaborative culture (CC), error management culture (EMC), error aversion culture (EAC) on the creation and conceptualization of strategic plans. This study extends the debate on the culture–strategy nexus to help practitioners understand the importance of organizational culture (advice-seeking interaction, collaborative culture, error management culture, error aversion culture) in creating strategic plans.

Article
Publication date: 18 January 2023

Xiaode Ji, Shengming Liu and Hui Wang

Drawing on benign violation theory (BVT), this paper aimed to investigate the underlining mechanism and boundary condition of the relationship between follower perception of…

Abstract

Purpose

Drawing on benign violation theory (BVT), this paper aimed to investigate the underlining mechanism and boundary condition of the relationship between follower perception of leader failed humor and follower advice seeking.

Design/methodology/approach

A three-wave survey with 256 leader-follower dyads and an online experiment with 117 participants were conducted to test the hypotheses.

Findings

The results showed that leader failed humor decreased follower liking toward leader and subsequently reduced follower advice seeking. Moreover, this negative relationship was exacerbated when leader and follower had infrequent interaction.

Originality/value

Existing research has encouraged leaders to use humor to build and maintain successful interpersonal relationships. However, the situation that a leader may fail when attempting to present humor is neglected. This study advances the concept of leader failed humor and explores its subsequent consequences.

Details

Journal of Managerial Psychology, vol. 38 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 10 December 2019

Lorena Ortega, Ian Thompson and Harry Daniels

Supporting the learning and wellbeing of vulnerable students is an important yet challenging part of school educators’ work. The purpose of this paper is to investigate…

Abstract

Purpose

Supporting the learning and wellbeing of vulnerable students is an important yet challenging part of school educators’ work. The purpose of this paper is to investigate advice-seeking patterns around the issue of supporting the learning and wellbeing of vulnerable students, among professional staff in six English secondary schools. The paper focuses on investigating variation in advice-seeking patterns among schools, exploring the association between these patterns and staff perceptions of the school climate for collaboration, and examining how these informal advice-seeking patterns relate to formal support arrangements in the schools.

Design/methodology/approach

A mixed-methods approach that combined findings from social network analysis with in-depth interviews was used.

Findings

It was found that advice-seeking patterns among staff vary substantively, even among similar schools. Furthermore, schools with more cohesive and reciprocal advice networks also showed a stronger climate for collaboration (i.e. mutual respect and distributed leadership). Also, formal organizational structures and informal advice-seeking structures showed coherence in the sample, as formally designated leaders, such as the Headteacher and the Special Educational Needs Coordinators, were generally highly central to their schools’ advice network.

Originality/value

This study advances the field as there is little research that examines the social networks of educators in England, and no previous studies that explore teacher advice-seeking networks in relation to supporting vulnerable students, internationally.

Details

Journal of Educational Administration, vol. 58 no. 2
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 15 February 2016

Kristine Kuhn, Tera Galloway and Maureen Collins-Williams

The purpose of this paper is to examine small business owners’ informal advice-seeking from peers, with a focus on the opportunities afforded by the internet for owners to acquire…

2036

Abstract

Purpose

The purpose of this paper is to examine small business owners’ informal advice-seeking from peers, with a focus on the opportunities afforded by the internet for owners to acquire assistance from other owner-managers outside their local community.

Design/methodology/approach

Over 600 owner-managers in a rural US state were surveyed about their advice-seeking during the previous year from peers in the same community, from non-local peers they had met in person, and from peers known only online. Mixed effects logistic regression analysis was used to test both main effects of business and owner characteristics on advice-seeking and interactions with type/location of peer advisors.

Findings

Most owners had received advice from peers, and one-third had received advice online from a peer whom they had never met in person. Business performance was not associated with overall use of peer advice, but did interact significantly with source; the use of online-only advisors was associated with business growth, suggesting the possible benefit of weak ties. Over two-thirds of respondents reported having used social media and/or online forums to access advice or support from other owners (both those met in person and those not), with women and younger owners more likely to rely on such tools.

Originality/value

This study shows that entrepreneurial research needs to consider peer advisors beyond local networks as potential resources for small business owners. While previous research has examined entrepreneurs’ use of social media for marketing, this study shows its utility for accessing advice.

Details

Journal of Small Business and Enterprise Development, vol. 23 no. 1
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 4 October 2018

Kendra Geeraerts, Jan Vanhoof and Piet Van den Bossche

The purpose of this paper is to investigate the role of generation in teachers’ advice and information-seeking interactions in Flemish secondary school teams, and moreover how the…

Abstract

Purpose

The purpose of this paper is to investigate the role of generation in teachers’ advice and information-seeking interactions in Flemish secondary school teams, and moreover how the content of advice shapes these interactions. Four content-related advice and information-seeking networks are investigated in this study: subject-matter knowledge, classroom management, innovative teaching methods and ICT.

Design/methodology/approach

Data were collected from 660 teachers in ten secondary education schools in Flanders (Belgium) by using an online socio-metric survey. Social network analysis was conducted, more specifically quadratic assignment procedure and multilevel P2 modeling.

Findings

The findings underline the importance of investigating content-related advice networks. Generation affects the formation of interactions. First, the results revealed that older teachers are less likely to ask advice on subject-matter knowledge, classroom management and innovative teaching methods. Second, the data showed that older teachers are more likely to be asked for advice on subject-matter knowledge. Third, young teachers are more likely to be asked for advice on innovative teaching methods and ICT. Fourth, homophily effects occurred for the youngest teachers when advice is about subject-matter knowledge, and for the oldest teachers for advice about classroom management.

Originality/value

This study is innovative due to its application of social network analysis to investigate intergenerational knowledge flows, and due to its clear focus on content-related advice-seeking interactions that go beyond the approach of general advice and information-seeking interactions.

Details

Journal of Professional Capital and Community, vol. 3 no. 4
Type: Research Article
ISSN: 2056-9548

Keywords

Article
Publication date: 3 April 2017

Louis Yi-Shih Lo and Sheng-Wei Lin

The purpose of this paper is to examine the effects that reference prices and associated information sources (websites that consumers use to explore and their friends who have…

1713

Abstract

Purpose

The purpose of this paper is to examine the effects that reference prices and associated information sources (websites that consumers use to explore and their friends who have similar perspectives on value) have on deal evaluation and intention to disseminate electronic word of mouth (eWOM).

Design/methodology/approach

A stratified survey is conducted to empirically test the relations between reference prices, associated information sources (the top five Consumer-to-consumer (C2C) websites and top five Facebook friends with similar perspectives and values on consumption), deal evaluation, and eWOM intention. The study uses a Facebook API to help participants pick five Facebook friends to act as their favorite sources for advice on shopping.

Findings

The results suggest that consumers’ deal evaluations (as shaped by the recency effects of previous exposure to prices and the influence of Facebook friends and C2C websites) have carry-over effects on their eWOM intentions. The influence of Facebook friends and C2C websites on deal evaluation is as powerful as that of reference price, especially concerning the mean and the lowest prices.

Practical implications

The findings encourage marketers to invest their resources in targeting online groups, and suggest that C2C website marketers should set their offer prices between the mean and the lowest prices.

Originality/value

This study extends prior research on the motives for eWOM dissemination and elaborates an approach to initiate eWOM intention through deal evaluation.

Details

Internet Research, vol. 27 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 1 January 2005

Chia‐an Chao

This study seeks to understand the college‐to‐work transition process from the perspectives of a group of new management consultants.

1611

Abstract

Purpose

This study seeks to understand the college‐to‐work transition process from the perspectives of a group of new management consultants.

Design/methodology/approach

This study focuses on the experience of a group of management consultants, how they construct meaning in their work, and the workplace itself. Participants in this study consisted of 25 consultants of a major management consulting firm in the USA. As the main source of information, interviews elicited the consultants’ accounts of their experiences since they were hired and their opinions about issues and events related to their professional development.

Findings

From the study, it is clear that learning from project experience and work relationships facilitated the new consultants’ organizational acculturation process and their journeys of becoming management consultants required more than development of competencies. The study shows that development of professional identities and career adaptation to organizational priorities is an equally important agenda for these young professionals. Legitimate peripheral participation in this study highlights the progressive nature of the consultants’ learning trajectories in the consulting practice. From an initially limited involvement in the practice to greatly increased responsibilities, the consultants moved toward full participation as their competencies developed along with their knowledge of the enterprise's social‐political context.

Originality/value

The consultants’ journeys of becoming were idiosyncratic in their specifics, but evidenced clear common patterns of complex workplace socialization.

Details

Education + Training, vol. 47 no. 1
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 13 August 2018

Dinesh Kumar

The purpose of this paper is to identify factors related to rural healthcare services and establish a hierarchical model for the effective rural healthcare management in India.

Abstract

Purpose

The purpose of this paper is to identify factors related to rural healthcare services and establish a hierarchical model for the effective rural healthcare management in India.

Design/methodology/approach

A questionnaire survey identified and correlated numerous factors related to the Uttarakhand rural healthcare systems. Experts opinion were translated into a reachability matrix and an interpretive structural model. A fuzzy matriced impacts croises-multiplication applique and classment (FMICMAC) analysis arranged the factors as hierarchical stages using their driving power.

Findings

The interpretive structural and FMICMAC hierarchical models suggest four key driving factors: diseases, climatic conditions, population growth and political pressure.

Practical implications

Despite numerous issues, rural healthcare services can be improved by considering key driving factors that could be used as a prediction tool for policy makers.

Originality/value

Results demonstrate that population control, coordinating services with local bodies and rural health center annual maintenance can be game changers toward better healthcare services.

Details

International Journal of Health Care Quality Assurance, vol. 31 no. 7
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 15 June 2010

Laurent Boyer, Raoul Belzeaux, Olivier Maurel, Karine Baumstarck‐Barrau and Jean‐Claude Samuelian

This paper aims to describe relationships among healthcare professionals in a French public hospital using social network analysis (SNA) and to improve health service quality by…

2016

Abstract

Purpose

This paper aims to describe relationships among healthcare professionals in a French public hospital using social network analysis (SNA) and to improve health service quality by strengthening health service management and leadership.

Design/methodology/approach

This study was based on a questionnaire sent to randomly selected French public hospital professionals and administrators. Network composition measures were obtained using a name generator. Analysis focused on three main indicators: “centrality”, “prestige”, and “clique participants”. The SNA was carried out using UCINET® and statistical analyses were performed with SPSS version 15.0.

Findings

A total of 104 questionnaires were returned and analysed. Centrality, prestige and clique indicators were highly correlated (all p‐value were less than 0.01). Physicians had the highest scores for the three indicators. Older age (≥45 years) was associated with higher centrality and clique numbers scores. Transversal activity was associated with higher scores than other specific activities (hospitalisation, ambulatory care), except for emergency care.

Originality/value

The paper shows how networks and SNA techniques provide novel and useful means to understand communication and collaboration between hospital professionals.

Details

International Journal of Health Care Quality Assurance, vol. 23 no. 5
Type: Research Article
ISSN: 0952-6862

Keywords

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