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This paper examines the implications of the disability rights critique of prenatal testing on the development of genetic policy and abortion rights. It traces the reappearance of the disabled body in public deliberations over reproductive and genetic politics that use disability to frame arguments about which bodies are worthy of protection, how and why we limit reproductive choices, and what reasons women may use to terminate their pregnancies. The disability critique of prenatal testing and selective abortion finds itself in productive tension with reproductive rights politics, which increasingly features disability in both pro-life and pro-choice messages. The uneasy alliance between disability and pro-life interests has profound implications for both disability legal scholarship and the sociolegal inquiry into the role of rights articulation – and rejection – by social movements.

“Virtuous women are seldom accosted by unwelcome sexual propositions or familiarities, obscene talk, or profane language,” proclaims Phyllis Schlafly. “Men hardly ever ask sexual favors of women from whom the certain answer is ‘no.’”

Given the emphasis in today's environment on customer focus, stakeholders’ interests, public‐sector organisational performance and other methods of assessment are employed to address issues in the new public management and prevailing managerialism in measurement of public‐sector organisations around the world. Therefore, many public‐sector organisations have been encouraged to implement benchmarking as one way of satisfying the government's requirement that public organisations provide best‐value services. In order to achieve best‐value services in public‐sector organisations, benchmarking is considered to be a vital management tool and benchmarking has been used widely in private‐sector organisations. This paper focuses on providing a critical view of benchmarking to provide best‐value services to taxpayers and local businesses. The paper emphasises that, in order for benchmarking to be successful in public‐sector organisations, it is important to have a full commitment to continuous improvement, an ability to learn from others, and a commitment to implement improvement.

The ISO 9000 series of standards has formalised systems for evaluating the ability of organisations to consistently design, produce and deliver quality products and services. Total quality management (TQM) is seen as a relatively new concept and a way for organisations to improve the quality of their products and services, but it may well be the key to survival and achieving competitive advantage in today’s turbulent business environment. However, there are mixed views in the literature concerning whether ISO 9000 and TQM complement or contradict each other. The primary objective of this paper is to address the competing views on both concepts in an attempt to show that both concepts complement each other and ISO 9000 should be used in association with TQM to secure organisational success.

In this chapter, I reflect on the place of hope in activist criminology. Offering reflections from my own activist scholarship, this chapter draws out the ways in which hope structures and sustains our work across temporal frames and distinct modes of academic practice. This chapter develops a hopeful analysis of lineage, memory and resistance, reflecting on my participatory research with the Tamil community in London, and reflects on the revival of utopian thought in criminological scholarship. Hopeful imaginaries of an abolitionist future inform my scholar-activism with Reclaim Holloway – an abolitionist collective formed to influence the redevelopment of the Holloway prison site. I describe this future-oriented work before considering hope as a practice in the present, focusing on ‘pedagogies of hope’ as activist criminology in the classroom.

This paper aims to present a review of extant literature representing attempts to define perceived quality and to propose a new definition. Perceived quality (PQ) is a well-researched, yet vaguely defined subject. Despite a plethora of PQ definitions suggested by various scholars, there is no consensus among researchers on what it really is. The main purpose of this study is to offer a conceptualization of PQ that different researchers and practitioners would agree upon.

This study adopted Garvin's five approaches to defining quality as a frame of reference. The paper utilizes a continuum of approaches to underscore the fact that PQ is neither totally subjective nor wholly objective. After a comprehensive analysis of available conceptualizations, the paper then proposes a new definition that captures the intricate nature of PQ and aligns its various perspectives.

The paper proposes a new definition of PQ as an impression of quality. Such a conceptualization of PQ aligns the various researcher perspectives of it. It also highlights the fact that PQ relies on quality cues under conditions of limited product knowledge by the consumer, a situation known as information asymmetry.

The study contributes to the understanding of the elusive concept of PQ by suggesting a new definition of PQ.

Migrant and seasonal farmworkers (MSFWs) have many health challenges due to the nature of their work, low wages, living conditions, mobility, and lack of health insurance. The purpose of this paper is to assess the availability of health services, barriers to accessing health care, and the prevalence of chronic conditions among MSFWs in Indiana.

A site-based convenience sample of MSFWs aged 14 years and older completed a cross-sectional survey. A total of 97 participants who currently or previously identified as farmworkers completed the questionnaire.

Almost one-third of the respondents reported no access to a health care provider. Of those, 43 percent reported that cost prevented them from seeking care. Of those who reported chronic conditions ( n=22), over 50 percent did not have access to a health care provider. These findings highlight the need to further investigate the magnitude of the problem and begin exploring ways to improve affordable health care access among MSFWs in Northeastern Indiana.

The results from this study highlight the need for the development and implementation of community health education programs that target MSFWs in Indiana. The findings, although not generalized, offer important insights into health care challenges and barriers to access in Indiana. The authors recommend that assistance programs should be implemented for providing affordable health care services for Hispanic MSFWs.

Purpose – This chapter examines how and why the continued use of Indianness in sport makes many American Indians uneasy and then turns to consider the manner in which Native Americans have assisted with and even endorsed such monikers and mascots.

Design/methodology/approach – The current study employs interpretive approaches common in cultural studies (broadly defined). It offers textual readings of historical incidences as well as ethnographic readings of current events.

Findings – The key findings of the study offer new insights into the multiple and often competing ways in which indigenous athletes, fans, and communities interpret Native American mascots, stressing the overlooked role of American Indians who enact and endorse them.

Research limitations/implications – The focus on the use of indigeneity in the United States is the key limitation of the current research.

Originality/value – The central contribution of this work lies in its attention to the social significance and cultural politics of indigenous interpretations of American Indian mascots. In particular, it explores the complexities and contradictions central to such interpretations, stressing the unappreciated role of expectations and the pronounced uneasiness at their core.

When properly designed and implemented, prison-to-community transition programs targeting older prisoners could potentially save resources, reduce reoffending rates and contribute to improved public protection and safety. However, older prisoners transitioning to community are often neglected and overlooked, and thus, interventions targeted to address their needs are limited. The purpose of this study was to identify barriers and enablers to health and social services for older prisoners transitioning to community.

A qualitative study was conducted using focus group discussions with corrections officers, community corrections officers and parole officers (n = 32) in four correctional centres, two community corrections offices (CCOs) and one parole unit in New South Wales (NSW) in 2019. The authors used thematic analysis to analyse the findings.

The study identified three main themes relating to barriers and enablers: organisational, social and economic and individual and family and seven sub-themes: planning the transition, communication, assisting prisoners, transition programs, officers’ knowledge and scope of work, social and economic issues and offenders’ conditions

The processes required to ensure effective prison-to-community transition of older prisoners are not well-developed suggesting the need for more systemic and organised mechanisms. Implications of the barriers and enablers for policy, research and practice are discussed.

This study identified a composite of barriers and enablers to health and social services for older prisoners in NSW prisons and CCOs.

Recruiting college students for research studies can be challenging. The purpose of this paper is to describe the lessons learned in the various recruitment strategies used for enrolling college students in a theory-based, tailored, and web-delivered health intervention at 13 US universities.

The community-based participatory research (CBPR) model was used to develop a staged-tailored, web-based, randomized control trial, focussing on eating behavior, physical activity, and stress management. Participant feedback during baseline assessments was used to evaluate recruitment strategies.

Findings from this feedback suggest that traditional recruitment strategies, such as newspaper ads and flyers, may not be the best approach for recruiting college students; instead, web-based efforts proved to be a better recruitment strategy.

This project included results from 13 US universities and thus may not be generalizable: more research is needed to determine successful recruitment methods for 18-24 years old college students.

This paper lessens the gap regarding successful recruitment strategies for 18-24 years old college students.