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As businesses world‐wide begin to adopt enterprise resource planning (ERP) systems in increasing numbers, academics are deciding how to utilise these types of systems in information systems (IS) curricula. Alliances with some of the ERP vendors have enabled some universities to develop innovative courses and subjects. Nevertheless, the limited research in this area has only outlined case studies or examples of ERP use in IS. In this paper we outline how ERP systems can be incorporated into a broad IS curriculum model such as IS’97, thus providing a guide to institutions that may be contemplating the use of ERP in their curriculum.

Aircraft carriers are essential for modern naval operations. Takeoff maneuver is critical because of the short runway distance. The ski-jump ramp is a system which increases the angle of attack of the aircraft, so an extra lift is obtained. Regarding the flow configuration over the ski-jump ramp at ahead wind conditions, the complex aerodynamic environment generated by the ramp configuration influences aircraft operations. This flow field is mainly characterized by a low velocity recirculation bubble that reduces aircraft performances. The purpose of this paper is to find a solution to reduce these adverse effects, by means of flow control devices, which opens a wide field of research.

This paper presents wind tunnel tests performed to study the flow configuration in the vicinity of the ski-jump ramp and the flow control devices effects. A 1:100 scaled ship model was built to develop experimental tests by using flow control devices fabricated by means of additive manufacturing. Particle image velocimetry technique was used to measure the velocity flow field and the turbulence intensity maps.

Interesting results were obtained when the angle between the intersection of the ski-jump ramp and the columnar vortex generator (CVG) is modified. The results showed a high reduction of the recirculation bubble generated over the flight deck.

CVG has presented encouraging results as a passive flow control device. A study of the variation of CVG geometrical parameters has been developed.

This paper aims to describe the creation of innovative and intelligent systems to optimise energy efficiency in manufacturing. The systems monitor energy consumption using ambient intelligence (AmI) and knowledge management (KM) technologies. Together they create a decision support system as an innovative add-on to currently used energy management systems.

Energy consumption data (ECD) are processed within a service-oriented architecture-based platform. The platform provides condition-based energy consumption warning, online diagnostics of energy-related problems, support to manufacturing process lines installation and ramp-up phase and continuous improvement/optimisation of energy efficiency. The systems monitor energy consumption using AmI and KM technologies. Together they create a decision support system as an innovative add-on to currently used energy management systems.

The systems produce an improvement in energy efficiency in manufacturing small- and medium-sized enterprises (SMEs). The systems provide more comprehensive information about energy use and some knowledge-based support.

Prototype systems were trialled in a manufacturing company that produces mooring chains for the offshore oil and gas industry, an energy intensive manufacturing operation. The paper describes a case study involving energy-intensive processes that addressed different manufacturing concepts and involved the manufacture of mooring chains for offshore platforms. The system was developed to support online detection of energy efficiency problems.

Energy efficiency can be optimised in assembly and manufacturing processes. The systems produce an improvement in energy efficiency in manufacturing SMEs. The systems provide more comprehensive information about energy use and some knowledge-based support.

This research addresses two of the most critical problems in energy management in industrial production technologies: how to efficiently and promptly acquire and provide information online for optimising energy consumption and how to effectively use such knowledge to support decision making.

This research was inspired by the need for industry to have effective tools for energy efficiency, and that opportunities for industry to take up energy efficiency measures are mostly not carried out. The research combined AmI and KM technologies and involved new uses of sensors, including wireless intelligent sensor networks, to measure environment parameters and conditions as well as to process performance and behaviour aspects, such as material flow using smart tags in highly flexible manufacturing or temperature distribution over machines. The information obtained could be correlated with standard ECD to monitor energy efficiency and identify problems. The new approach can provide effective ways to collect more information to give a new insight into energy consumption within a manufacturing system.

This paper aims to describe research work to create an innovative, and intelligent solution for energy efficiency optimisation.

A novel approach is taken to energy consumption monitoring by using ambient intelligence (AmI), extended data sets and knowledge management (KM) technologies. These are combined to create a decision support system as an innovative add-on to currently used energy management systems. Standard energy consumption data are complemented by information from AmI systems from both environment-ambient and process ambient sources and processed within a service-oriented-architecture-based platform. The new platform allows for building of different energy efficiency software services using measured and processed data. Four were selected for the system prototypes: condition-based energy consumption warning, online diagnostics of energy-related problems, support to manufacturing process lines installation and ramp-up phase, and continuous improvement/optimisation of energy efficiency.

An innovative and intelligent solution for energy efficiency optimisation is demonstrated in two typical manufacturing companies, within one case study. Energy efficiency is improved and the novel approach using AmI with KM technologies is shown to work well as an add-on to currently used energy management systems.

The decision support systems are only at the prototype stage. These systems improved on existing energy management systems. The system functionalities have only been trialled in two manufacturing companies (the one case study is described).

A decision support system has been created as an innovative add-on to currently used energy management systems and energy efficiency software services are developed as the front end of the system. Energy efficiency is improved.

For the first time, research work has moved into industry to optimise energy efficiency using AmI, extended data sets and KM technologies. An AmI monitoring system for energy consumption is presented that is intended for use in manufacturing companies to provide comprehensive information about energy use, and knowledge-based support for improvements in energy efficiency. The services interactively provide suggestions for appropriate actions for energy problem elimination and energy efficiency increase. The system functionalities were trialled in two typical manufacturing companies, within one case study described in the paper.

This paper responds to a range of theory and industry reporting, to provide an informed narrative which explores the current state of accessibility at UK festivals for people who are Deaf or disabled and the potential implications of developments in ICT for enhancing design, marketing, operations and performances across all phases of festival delivery, in order to improve inclusivity and accessibility. To this end, the paper addresses the following question: What do representatives of the UK live music industry perceive as barriers to accessibility and exemplars of current best practice for music festival attendees who are Deaf or disabled? What do representatives of the UK live music industry consider as the role of ICT to increase accessibility for music festival attendees who are Deaf or disabled?

Primary research focused on supply-side considerations with a sample group of 10 UK live music industry professionals. The scope of the research was limited geographically to England and by artform to open-air music festivals, venues which host some music festival provision and a Sector Support Organisation. Open questions elucidated qualitative information around; awareness of accessibility and inclusivity initiatives; potential for co-creation; non-digital improvements; current technological influences; and potential digital futures for accessible “live” experiences. A conceptual framework was constructed and semi-structured face-to-face interviews were carried out with six respondents, and four respondents completed a structured, self-administered e-mail questionnaire.

Findings include: ICT can facilitate enhanced dialogue with existing and potential audience members who are Deaf or disabled to both; reduce existing social exclusion (Duffy et al., 2019) and improve the visitor experience for all attendees. All respondents agreed that physical enhancements are important and some mentioned communications and customer care. Respondents reported increasingly ambitious usages of ICT at music festivals, which may support suggestions of a virtual experience trend (Robertson et al., 2015). Online ticketing systems have potential to grant equal functionality to people who are Deaf or disabled, as recommended by the Department for Culture, Media & Sport (2015). Respondents broadly welcomed the potential for positive impacts of ICT on increasingly accessible live experiences at music festivals which retained a sense of authenticity and “liveness”. Challenges around “as live” ICT-derived experiences were identified including risks of creating second-class experiences for Deaf and disabled attendees.

The limitations of this case study include the small sample size and limited scope.

Promoters should: consider further developing the co-creation of accessibility initiatives, utilising ICT to both deliver improvements and engage with potential audience members who are Deaf or disabled. Seek to pro-actively recruit staff members who are Deaf or disabled and significantly increase their programming of performers who are Deaf or disabled. Consider reviewing their ticketing processes for music festivals, to identify accessibility challenges for audience members and implement appropriate ICT-based solutions. Consider maximising accessibility benefits for audience members who are Deaf or disabled from existing ICT provision on site and explore additional bespoke ICT solutions at music festivals.

Adopting the best practices described across the festival sector may improve inclusivity for disabled people at music festivals and other events. Event management educators should consider reviewing provision to ensure that best practice is embedded around accessibility for audience members who are Deaf or disabled. Additional public funding should be provided to drive ICT-derived improvements to accessibility for audience members who are Deaf or disabled at smaller-scale music festivals. Further research should be considered around inclusive approaches to digital experiences within a music festival environment for audience members who are Deaf or disabled and tensions between accessibility and notions of “liveness”.

The “snapshot” of digital aspects of accessibility at UK festivals within this research is of particular value due to paucity of other research in this area, and it's narrative from varied industry professionals. The paper makes recommendations to promoters, academics and public funders, to attempt to advance inclusion (or at least to mitigate current exclusion) and identify directions for future research into accessible digital experiences at music festivals for people who are Deaf or disabled.

This paper seeks to evaluate the implications of operations flexibility in industrial supply chains and the effect it has on supporting initiatives designed for build‐to‐order (BTO) manufacturing.

An industrial case study is used to investigate operations flexibility and its impact on industrial supply chains. Tools used in the analysis include value stream mapping (VSM) and a scorecard for performance measurement. The scorecard tool comprises daily utilisation figures, product demand and responsiveness measures such as supply chain cycle times and pipeline inventory.

The results of the analysis confirm that supply chain VSM and scorecarding are effective tools that can be used to measure the performance of supply chains through the identification of inefficiencies associated with supply chain integration/design. The analysis shows the duration of value‐adding and non‐value adding activities in the entire chain. Also, the analysis has revealed the close relationship between operations flexibility and the supply chain flexibility dimensions of people and information systems.

The research presented analyses the operations and the supply chain of one industrial case study. The analysis does not cover the life cycle of the products mentioned in the study.

The study addresses the need, in the manufacturing industry, for tools that can be used in the analysis of manufacturing operations and supply chains, ultimately providing guidelines that can be used in the design of policies focused on performance improvement.

BTO initiatives are growing in importance in the manufacturing industry. The flexibility of operations and the supply chain are closely related to the concept of BTO in manufacturing.

The purpose of this paper is to review apprenticeship policy in the UK and to present examples of good practice.

The approach takes the form of a review of three cases.

Apprenticeships are not an easy option. An apprenticeship scheme, and indeed any training initiative, will not command support within an organisation unless it can be seen to assist the business in economic terms. Context is critical.

The paper argues for a more realistic assessment of the role of apprenticeship at the level of government policy and in the organisation.

The paper offers a different and more measured perspective on apprenticeships, which contrast with current uncritical hype and over-selling.

Recent research (Barton and Husk, 2012) suggested that in the UK we are seeing a shift from the traditional “pub-club” drinking pattern to a “home-pub-club” pattern. In the latter model often excessive early evening drinking is occurring in the private sphere in the absence of external control, leading to problems when the drinkers enter the public sphere. Moreover, pre-loading has become a key aspect in the drinking patterns of many of the Night Time Economy (NTE) population with around 60-70 per cent of people drinking some alcohol prior to going out. In the previous work (Barton and Husk, 2012) 50 per cent of people were drinking significant quantities of alcohol prior to entering the NTE. The paper aims to discuss these issues.

However, whilst these statistics give a general overview of patterns of drinking, they fail to provide the depth required to uncover potential mechanisms. It is generally assumed that the driving force behind this cultural shift in alcohol use is price. However, the feeling is that this is too simplistic. To explore this, the authors conducted a set of in-depth qualitative interviews with young people to ascertain why pre-loading is such an entrenched aspect of their drinking culture (n=20).

This paper provides the preliminary findings of that research. It shows, amongst other things, that beyond the price factor many young people seemingly need alcohol to cope with the NTE; that they prefer the safety and control of the environment that drinking in the private sphere provides; and that some of them (despite drinking alcohol) simply do not like pubs.

The paper adds to the discourse on pre-loading by suggesting richly described underlying mechanisms of action.

This paper reviews, summarizes and pieces together scattered information on the newly completed Chicago Riverwalk in Chicago, Illinois. It explains the design process that transformed an outmoded infrastructure and disused river banks into an attractive gathering civic space, a linear urban park and a functional transportation corridor.

Literature review.

Overall, the paper reports on one of the latest projects in Chicago that symbolizes the city's long history and earnest commitment to urban sustainability.

The paper identifies key urban sustainability lessons that are transferable to other cities.

It is the first paper that stitches together scattered information on the topic.