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Adaptation of foreign market strategy and its performance outcomes have been among the key research topics in international business and international marketing. The present chapter provides new evidence on the contingent nature of the adaptation-performance relationship. Drawing from the institution-based view, we argue that adaptation increases legitimacy in the foreign market, hence improving foreign market performance. This relationship can be expected to gain importance for higher levels of institutional distance. Conversely, we expect that a successful development of foreign market relationships can be an alternative way of gaining legitimacy. These statements are supported with quantitative data from 284 firms and qualitative evidence from 8 firms.

The purpose of this research is to provide information about derivative bibliographic relationships in the online catalogue COBIB, to investigate size and complexity of bibliographic families and to determine whether bibliographic characteristics are associated with the extent of derivations.

A bibliographic entity consisting of a work and item is represented by bibliographic records. A random sample of records is converted into a sample of progenitor works and bibliographic families for each progenitor are constructed.

25.75 per cent of progenitor works are derivative; successive derivations with 67.02 per cent appear most frequently. The size of bibliographic families ranges from 1 to 16; older progenitors have larger families. The majority of families have one type of relationship; there is one case with four types. A large proportion, 59.06 per cent, of derivative relationships is not expressed explicitly by catalogue.

Research of bibliographic records representing more than one work is needed. It is also important to find out what catalogue users are looking for: a work or an item?

A model for COBIB is suggested; it enables an equal identification of works, items and relationships. A cataloguer must create an authority record for each work and link it with corresponding bibliographic records for items.

Information about relationships should be incorporated into the catalogue and corresponding records linked. Explicit control of derivative relationships would be of great help to catalogue users and would make information retrieval improved and more precise; it would also allow more efficient use of knowledge and library materials.

This paper aims to examine the specific role that partnerships play in the relationship between adaptation strategy, international experience, and export performance of handicraft firms in an emerging country setting. The authors' purpose is to identify the key factors that may contribute to the success of export activities of small handicraft companies in international markets.

Drawing on a non-probability sampling technique, the authors collected survey data from 410 handicraft companies located in Morocco. The authors' conceptual model, which draws on the network theory, was tested using covariance-based Structural Equation Modeling by means of AMOS 24 Software.

The results indicate that adaptation marketing strategy and partnerships impact positively the export performance of handicraft firms. Partnerships also play an intermediary role by partially (fully) mediating the relationship between adaptation strategy (international experience) and export performance.

This study may assist marketers and entrepreneurs in handicraft companies to better understand the causal relationship between adaptation strategy, marketing experience and export performance of entrepreneurs' firms. Managers in these companies should be aware of the importance that partnerships play in boosting the export performance through marketing practices and experience.

The authors' paper contributes to the scant literature on the adaptation marketing strategy and export performance and the intermediary role of partnerships in the specific context of handicraft businesses operating in North African emerging markets, namely Morocco.

The purpose of this paper is to analyze repatriation as an active actor on his/her return and not just as a passive receiver of organizational human resource management practices. Traditionally, literature has been focused on investigating the impact of organizational practices and support on repatriation, but new studies suggest that this approach is insufficient. According to these studies, individual and contextual influences are also important on repatriation and new studies are needed to measure its impact.

This article is the base of future studies to analyze the impact of both approaches at once.

The paper departs from recent literature in the field, to develop a series of research propositions.

The implications of this study include to contribute to the knowledge and future research on the expatriation process, studying the adaptation, performance, etc. of the expatriate during the international mission and particularly the last part of the process, repatriation, which has not received so much attention.

This paper highlights that mismanagement of repatriation could lead to turnover of these valuable professionals or to a non-satisfactory reinstatement or even to inefficiency. On the other hand, the perception that repatriation is not well managed and that it does not lead to an advance for the employee could discourage future expatriates to accept international missions, which could even slow down the international progress of the company.

The integration of the traditional and the emerging perspectives of repatriation process.

The purpose of this paper is to present an investigation of bibliographic families in COBIB especially relationships among their members.

The entity‐relationship model is a convenient tool for analysing bibliographic records in library catalogues regarding a distinction between data on intellectual and/or artistic content and on the physical carrier.

Bibliographic relationships are an important part of the catalogue although they are not always identified and expressed explicitly. So, users have troubles in searching as they have to figure out if and how similar records are connected.

Incorporation of information on bibliographic relationships into the catalogue would make retrieval improved, more precise and easier implying also efficient exploitation of recorded knowledge.

The current paper aims to analyse the antecedents of leader–member exchange relationships (LMX) by specifically focusing on the influence of the supervisor’s feedback delivery tactic.

This study uses qualitative research methods with primary interviews as the main data source. Primary interviews with 40 managers from top supermarkets in Nigeria, South Africa and the UK were undertaken.

The authors found that both high-quality positive feedback and constructive criticisms produced the same feelings – more positive interpersonal relationships with their supervisors, higher levels of commitment to their organisations, higher job satisfaction and thus, high-quality LMX relationships. Where criticisms were delivered without greater interpersonal treatment, feedback was perceived as negative, and participants revealed lack of job satisfaction, lack of commitment to their organisations, poor interpersonal relationship with their supervisors, high turnover intent and thus low-quality LMX relationship.

To the best of the authors’ knowledge, the current paper is one of the first studies to highlight the consequences of different feedback delivery tactics on subsequent LMX quality particularly in African context. The authors specifically develop a process-based model of enhancing high-quality LMX, which shows the role of the supervisor’s feedback delivery tactic in the process. The authors also develop a process-based model that illustrates how negative/unconstructive feedback could result in a low-quality LMX. Finally, to the best of the authors’ knowledge, this paper is also one of the first to offer a comparative assessment between African and British (the UK) empirical settings and highlight some interesting dynamics concerning LMX quality and role of supervisor’s feedback delivery tactic.

The motivation for this study comes from decision making related to strategic marketing orientations in international markets. The authors examine if customer orientation and customer relationship orientation perform as two distinct constructs in driving firm innovativeness, and how together they support business growth among export firms. This study aims to suggest a customer-centric strategy for export firms that drive innovativeness and growth.

An international corporation specialized in company information services provided a list of the contact information of Italian companies. The authors sent an email request to respond to an online survey and received 416 effective responses from firms operating in export markets. The authors propose and empirically test a model in which customer orientation, customer relationship orientation and innovativeness predict business growth. This model controls for the effects of firm size, industry and customer type (B2B vs. B2C).

The study findings suggest that customer orientation and customer relationship orientation are two distinct strategic orientations driving innovativeness. However, they do not directly affect business growth. Instead, they require the innovativeness of an exporter to materialize as business growth.

The results of the study recommend business strategies focusing not only on customer needs and satisfaction but also on retaining current customers and building customer relationships in international markets. Firms can learn from international customers and develop effective customer-centric strategies to spread the acquired information into the internal decision-making as it contributes to firm innovativeness and business growth in international markets.

This study is one of the pioneering studies combining customer orientation and customer relationship orientation, showing their theoretical and empirical divergence. This study is also among the first which tests how the two strategic orientations together with innovativeness promote business growth among export firms. The authors add understanding of the synergistic effects both of using customer information and developing deeper relationships on firm innovativeness and performance among exporters.

Despite the importance of bibliographic information systems for discovering and exploring library resources, some of the core functionality that should be provided to support users in their information seeking process is still missing. Investigating these issues, the purpose of this paper is to design a solution that would fulfil the missing objectives.

Building on the concepts of a work family, functional requirements for bibliographic records (FRBR) and information visualization, the paper proposes a model and user interface design that could support a more efficient and user-friendly presentation and navigation in bibliographic information systems.

The proposed design brings together all versions of a work, related works, and other works by and about the author and shows how the model was implemented into a FrbrVis prototype system using hierarchical visualization layout.

Although issues related to discovery and exploration apply to various material types, the research first focused on works of fiction and was also limited by the selected sample of records.

The model for presenting and interacting with FRBR-based data can serve as a good starting point for future developments and implementations.

With FRBR concepts being gradually integrated into cataloguing rules, formats, and various bibliographic services, one of the important questions that has not really been investigated and studied is how the new type of data would be presented to users in a way that would exploit the true potential of the changes.