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1 – 10 of over 3000

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Article
Publication date: 3 August 2022

Rajashi Ghosh, Thomas G. Reio Jr and Ague Mae Manongsong

Challenges with acculturation in organizations may make employees an easy target of workplace incivility and awareness of what constitutes uncivil behaviors at work can influence…

Abstract

Purpose

Challenges with acculturation in organizations may make employees an easy target of workplace incivility and awareness of what constitutes uncivil behaviors at work can influence the association between acculturation and incivility. The current study examined the links between acculturation, incivility and tested mentor holding behavior as a moderator.

Design/methodology/approach

Survey data including responses to incivility vignettes were collected from 163 full-time first- and second-generation immigrant employees in the southeastern United States. The data were analyzed through moderated hierarchical regression analysis.

Findings

The results indicated that those experiencing separation or marginalization in trying to acculturate into the dominant culture reported experiencing uncivil behaviors from supervisors and coworkers. Also, one's awareness of incivility moderated the positive relationship between experience of separation and experiences of incivility, such that this relationship was stronger for those who had higher awareness of what constitutes uncivil behavior. Additionally, the effect of marginalization on reported incivility was dampened with higher levels of mentor holding behavior.

Originality/value

This study’s findings extend the application of the selective incivility theory beyond the minoritized categories of race and gender to the immigrants struggling with acculturation in organizations. Also, our study lends support to widening the theoretical lens for mentoring to include relational systems theory.

Details

Career Development International, vol. 27 no. 4
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 14 September 2015

Angela Gracia B. Cruz and Margo Buchanan-Oliver

This paper aims to understand the elements of bridging practices enacted by Asian immigrant consumers and exploring how these practices constitute reverse acculturation within…

Abstract

Purpose

This paper aims to understand the elements of bridging practices enacted by Asian immigrant consumers and exploring how these practices constitute reverse acculturation within immigrant-receiving Western cultures.

Design/methodology/approach

A practice theoretical perspective was deployed in concert with a hermeneutic analysis of two-part depth interviews with 26 Southeast Asian immigrants in New Zealand. Multi-modal methods and open narrative reflexivity were deployed to improve depth and trustworthiness.

Findings

Participant narratives revealed three intertwined elements of bridging practices: articulations (involving sayings and meanings), performances (involving embodied social activities and material artefacts) and contestations (involving tensions and anxieties). Bridging practices create shared social spaces and facilitate the intensification of intercultural translation.

Research limitations/implications

Bridging practices provide a partial view of wider “circuits of practice” (Magaudda, 2011) which cumulatively constitute reverse acculturation. Future research is needed to show how bridging practices serve as resources for transforming the consumption practices of local consumers in Western cultures.

Originality/value

This study advances consumer acculturation theory in three ways. First, this study identifies a key practice of intercultural translation between Asian and Western consumer cultures. In particular, this study shows that intercultural translation occurs not only through ethnic economies but also in a diverse range of private and public sites. Second, in addition to local consumers’ practices (Sobh et al., 2012), this study highlights the role of immigrant consumers’ practices in reverse acculturation, thereby providing empirical evidence for Luedicke’s (2011) conceptual model of intercultural adaptation. Third, in addition to the influence of acculturating agents on immigrant consumers (Askegaard et al., 2005; Peñaloza, 1994), this study demonstrates how immigrant consumers themselves can act as acculturating agents.

Details

Qualitative Market Research: An International Journal, vol. 18 no. 4
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 26 September 2022

Shahid Karim and Ming Tak Hue

This paper aims to outline the experience of choosing an appropriate methodology from the potential qualitative methods for studying acculturative experiences amongst a group of…

Abstract

Purpose

This paper aims to outline the experience of choosing an appropriate methodology from the potential qualitative methods for studying acculturative experiences amongst a group of non-Chinese young people in Hong Kong. It delineates the reasons for choosing phenomenography for researching their lived acculturative experiences. The paper also briefly explains the advantages of phenomenographic research and advocates it as a potential qualitative method for investigating diverse trajectories of acculturative experiences amongst ethnic minority/immigrant populations in multicultural contexts.

Design/methodology/approach

Researchers have investigated the acculturation of immigrant youth across settlement societies using different theoretical frameworks, approaches, scales, surveys and questionnaires. However, little attention has been given to the research methodologies that focus on lived human experiences across acculturating groups. By adopting an integrative literature review approach, this paper examines phenomenography as one of the potential qualitative research methods to explore ethnic minority lives in multicultural contexts.

Findings

Given that acculturation is a heterogeneous social phenomenon, phenomenography can help address the issues and limitations inherent to the traditional methodological approaches to studying acculturation amongst youth with ethnic minority and immigrant backgrounds.

Practical implications

Researchers in comparative, intercultural and multicultural education may benefit from phenomenography by exploring the different ways immigrants and ethnic minority populations experience acculturation in multicultural contexts.

Originality/value

This paper outlines the authors' first-hand experiences who sought to identify an appropriate qualitative research method for studying acculturative experiences amongst a group of non-Chinese secondary school students in Hong Kong. Based on their extensive research experiences in the interpretative research tradition, the authors propose phenomenography as a promising method for exploring the diverse trajectories of acculturation amongst ethnic minority and immigrant youth in multicultural contexts.

Details

International Journal of Comparative Education and Development, vol. 24 no. 3/4
Type: Research Article
ISSN: 2396-7404

Keywords

Article
Publication date: 5 May 2022

Cecilio Lapresta-Rey, Ursula Hinostroza-Castillo, Fernando Senar and Maria Adelina Ianos

Located in Western Catalonia (Spain), the article’s aim is to analyse the acculturation preferences of majority group high-school students towards their peers of Moroccan and…

Abstract

Purpose

Located in Western Catalonia (Spain), the article’s aim is to analyse the acculturation preferences of majority group high-school students towards their peers of Moroccan and Romanian descent. Furthermore, it aims to delve deeper into the influence on the perception of conflict with these groups mediated by cultural enrichment.

Design/methodology/approach

The data are the result of conducting a questionnaire among 349 autochthonous students enrolled in Compulsory Secondary Education in Catalonia. The data have been analyzed using cluster analysis, ANOVA and mediation analysis.

Findings

The findings show that a small number of high-school students construct integration acculturation preferences towards Moroccans and Romanians, while the majority of the preferences are of assimilation or segregation. In addition, the perceived conflict is higher for Moroccans than Romanians, and the cultural enrichment is higher for Romanians than for Moroccans. Finally, there is a low mediating effect of cultural enrichment on the relationship between acculturation preferences and degree of conflict.

Originality/value

The relevance and originality of this article stems from the application of acculturation theory on the construction of acculturation preferences in the educational domain. Additionally, it is a context characterized by an exceptional cultural and linguistic diversity. Furthermore, acculturation preferences, perceived degree of conflict and perceived cultural enrichment are analyzed comparatively regarding descendants of Moroccans and Romanians. This approach has scarcely been used at an international level, and practically never at the Spanish and Catalan level.

Article
Publication date: 15 May 2020

Angela Gracia B. Cruz and Margo Buchanan-Oliver

The consumer acculturation literature argues that reconstituting familiar embodied practices from the culture of origin leads to a comforting sense of home for consumers who move…

Abstract

Purpose

The consumer acculturation literature argues that reconstituting familiar embodied practices from the culture of origin leads to a comforting sense of home for consumers who move from one cultural context to another. This paper aims to extend this thesis by examining further dimensions in migrant consumers’ experiences of home culture consumption.

Design/methodology/approach

This paper analyses data gathered through multi-modal depth interviews with Southeast Asian skilled migrants in New Zealand through the conceptual lens of embodiment.

Findings

Building on Dion et al.’s (2011) framework of ethnic embodiment, the analysis uncovers home culture consumption as multi-layered experiences of anchoring, de-stabilisation and estrangement, characterised by convergence and divergence between the embodied dimensions of being-in-the-world, being-in-the-world with others and remembering being-in-the-world.

Research limitations/implications

This paper underscores home culture consumption in migration as an ambivalent embodied experience. Further research should investigate how other types of acculturating consumers experience and negotiate the changing meanings of home.

Practical implications

Marketers in migrant-receiving and migrant-sending cultural contexts should be sensitised to disjunctures in migrants’ embodied experience of consuming home and their role in heightening or mitigating these disjunctures.

Originality/value

This paper helps contribute to consumer acculturation theory in two ways. First, the authors show how migrants experience not only comfort and connection but also displacement, in practices of home culture consumption. Second, the authors show how migrant communities do not only encourage cultural maintenance and gatekeeping but also contribute to cultural identity de-stabilisation.

Details

European Journal of Marketing, vol. 54 no. 6
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 26 March 2021

Abraham Stefanidis, Moshe Banai, Ursula Schinzel and Ahmet Erkuş

The purpose of this study is to refine theory of negotiation by empirically investigating the extent to which national-, societal- and individual-level cultures relate to…

Abstract

Purpose

The purpose of this study is to refine theory of negotiation by empirically investigating the extent to which national-, societal- and individual-level cultures relate to negotiators' tendency to endorse questionable negotiation tactics.

Design/methodology/approach

To assess the hypothesized relationships between culture and ethically questionable negotiation tactics at three cultural levels of analysis, the authors collected data from Turks who reside in Turkey and in Germany and from Greeks who reside in Greece and in Cyprus. Respondents' national-level cultural values were inferred from their nationality, respondents' societal-level cultural values were inferred from their country of residency, and respondents' individual-level cultural values were inferred from their discrete and unique individuality.

Findings

At the national level, the authors found that Turks in Turkey and Germany scored significantly higher than Greeks in Greece and Cyprus on the endorsement of pretending negotiation tactics. At the societal level, the authors found that Turkish negotiators in Germany displayed higher levels of lying negotiation tactics and lower levels of pretending negotiation tactics than Turkish negotiators in Turkey. Greek negotiators in Greece endorsed deceiving and lying tactics more than Greek negotiators in Cyprus. At the individual level, the authors found that negotiators who score high on vertical individualism and collectivism endorse questionable negotiation tactics significantly more than negotiators who score high on horizontal individualism and collectivism.

Originality/value

The authors empirically demonstrate how national-, societal- and individual-level cultures differentially influence negotiators' tendency to endorse questionable negotiation tactics. The study's trilevel analysis allows for integrating the societal-level theories of negotiators' acculturation and cultural adjustment to a host culture, highlighting the importance of bicultural identity.

Details

Cross Cultural & Strategic Management, vol. 28 no. 3
Type: Research Article
ISSN: 2059-5794

Keywords

Open Access
Article
Publication date: 26 December 2023

Dorothy Ai-wan Yen, Benedetta Cappellini, Jane Denise Hendy and Ming-Yao Jen

The COVID-19 pandemic has caused severe challenges to ethnic minorities in the UK. While the experiences of migrants are both complex and varied depending on individuals' social…

Abstract

Purpose

The COVID-19 pandemic has caused severe challenges to ethnic minorities in the UK. While the experiences of migrants are both complex and varied depending on individuals' social class, race, cultural proximity to the host country and acculturation levels, more in-depth studies are necessary to fully understand how COVID-19 affects specific migrant groups and their health. Taiwanese migrants were selected because they are an understudied group. Also, there were widespread differences in pandemic management between the UK and Taiwan, making this group an ideal case for understanding how their acculturation journey can be disrupted by a crisis.

Design/methodology/approach

Qualitative data were collected at two different time points, at the start of the UK pandemic (March/April 2020) and six months on (October/November 2020), to explore migrant coping experiences over time. Theoretically, the authors apply acculturation theory through the lens of coping, while discussing health-consumption practices, as empirical evidence.

Findings

Before the outbreak of the pandemic, participants worked hard to achieve high levels of integration in the UK. The pandemic changed this; participants faced unexpected changes in the UK’s sociocultural structures. They were forced to exercise the layered and complex “coping with coping” in a hostile host environment that signalled their new marginalised status. They faced impossible choices, from catching a life-threatening disease to being seen as overly cautious. Such experience, over time, challenged their integration to the host country, resulting in a loss of faith in the UK’s health system, consequently increasing separation from the host culture and society.

Research limitations/implications

It is important to note that the Taiwanese sample recruited through Facebook community groups is biased and has a high level of homogeneity. These participants were well-integrated, middle-class migrants who were highly educated, relatively resourceful and active on social media. More studies are needed to fully understand the impact on well-being and acculturation of migrants from different cultural, contextual and social backgrounds. This being the case, the authors can speculate that migrants with less resource are likely to have found the pandemic experience even more challenging. More studies are needed to fully understand migrant experience from different backgrounds.

Practical implications

Public health policymakers are advised to dedicate more resources to understand migrants' experiences in the host country. In particular, this paper has shown how separation, especially if embraced temporarily, is not necessarily a negative outcome to be corrected with specific policies. It can be strategically adopted by migrants as a way of defending their health and well-being from an increasingly hostile environment. Migrants' home country experience provides vicarious learning opportunities to acquire good practices. Their voices should be encouraged rather than in favour of a surprising orthodox and rather singular approach in the discussion of public health management.

Social implications

The paper has clear public health policy implications. Firstly, public health policymakers are advised to dedicate more resources to understand migrants' experiences in the host country. Acknowledging migrants' voice is a critical first step to contribute to the development of a fair and inclusive society. Secondly, to retain skilful migrants and avoid a future brain-drain, policymakers are advised to advance existing infrastructure to provide more incentives to support and retain migrant talents in the post-pandemic recovery phase.

Originality/value

This paper reveals how a group of previously well-integrated migrants had to exercise “coping with coping” during the COVID crisis. This experience, over time, challenged their integration to the host country, resulting in a loss of faith in the UK’s health system, consequently increasing separation from the host culture and society. It contributes to the understanding of acculturation by showing how a such crisis can significantly disrupt migrants' acculturation journey, challenging them to re-acculturate and reconsider their identity stance. It shows how separation was indeed a good option for migrants for protecting their well-being from a newly hostile host environment.

Details

International Marketing Review, vol. 41 no. 7
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 11 July 2017

Angela Gracia B. Cruz and Margo Buchanan-Oliver

This paper aims to explore how marketplace-enabled performances help reconstitute masculinity in the context of transnational mobility.

Abstract

Purpose

This paper aims to explore how marketplace-enabled performances help reconstitute masculinity in the context of transnational mobility.

Design/methodology/approach

Grounded in consumer acculturation theory, this paper draws on theories of gender performance to inform a hermeneutic analysis of depth interviews with skilled migrant men.

Findings

To navigate experiences of emasculation, participants performed three remasculation strategies: status-based hypermasculinity, localised masculinity and flexible masculinity.

Research limitations/implications

This study offers insights for the design of migrant settlement policy. Further research should investigate the remasculation strategies of low resource migrant men.

Originality/value

This paper makes two contributions to theories of gendered acculturation. First, while studies of acculturation as a gendered performance have shown how marketplace resources support the gendered identity projects of female migrants and the children of migrants, this paper provides the missing perspective of skilled migrant men. Beyond acting as “resistant” cultural gatekeepers of their family members’ gendered acculturation practices, first-generation migrant men emerge as creative, agentic and skilled negotiators of countervailing gender regimes. Second, transnationally dispersed families, migrant communities and country of origin networks emerge not only as acculturating agents which transmit gender regimes but also as audiences which enable the staging of remasculating performances.

Details

European Journal of Marketing, vol. 51 no. 7/8
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 12 June 2017

Karin Weber, Beverley Sparks and Cathy H.C. Hsu

This study aims to analyze the joint effects of where a service failure occurs and who witnesses it, with a specific focus on Chinese consumers who have varying levels of…

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Abstract

Purpose

This study aims to analyze the joint effects of where a service failure occurs and who witnesses it, with a specific focus on Chinese consumers who have varying levels of acculturation.

Design/methodology/approach

A 4 × 2 × 2 between-subject factorial design was used, where social presence and the location of the service failure were manipulated and acculturation was measured. Data were collected in Australia and China to contrast perceptions and behavioral responses of Chinese – Australians and Mainland Chinese by drawing on samples of 224 and 264 respondents, respectively.

Findings

Results showed significant differences in face, satisfaction and repeat purchase intention ratings following a service failure between Chinese – Australians and Mainland Chinese, as well as among Chinese – Australians with different acculturation strategies. Contrary to expectations, results established that where and with whom a service failure is experienced prominently affect consumer behavior regardless of the acculturation level.

Practical implications

An understanding of the effect of acculturation on a service failure situation is crucial for businesses to successfully compete in a continuously globalized world where migration produces multicultural societies and short-term travel tends to significantly change demands on service provision.

Originality/value

This research presents one of the first studies that go beyond the traditional East/West consumer distinction in studying service failure. This study analyzes the effect of acculturation by itself and together with other variables of interest.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

1 – 10 of over 3000