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This chapter analyzes the ways national, international, and library professional policies address Internet access as a human right. This includes documenting the ways rural libraries fulfill their patrons’ human right to the Internet and demonstrating how Mathiesen’s (2014) framework can be used by library professionals and policymakers to ensure that people have physical, intellectual, and social access to the Web. The author’s intention is to help facilitate a more meaningful definition of access that goes beyond just providing hardware access to bridge the digital divide, but instead asserts the need for librarian assistance and technology training if we wish to allow all members of a society, without exception, to fully enjoy their human rights.

The author analyzes existing national and international policies pertaining to providing information and Internet access in rural and otherwise underserved areas, as well as precedents involving the deployment of previous information and communication technologies (ICTs) in rural areas. This segues into an analysis of barriers to rural Internet access using facets and determinants developed by Mathiesen, leading to the argument that rural librarians’ ability to help underserved populations use the Internet is essential to making Web access meaningful.

• The United Nations (UN) has supported arguments that people have a right to information access and the technologies that support this, suggesting that Internet access is a human right.

• The U.S. government has a history of facilitating access to ICTs in rural areas that dates back to 1934 and continues through the present.

• Funding mechanisms that facilitate Web access in the United States focus primarily on making broadband connections, hardware, and software accessible, leaving out the essential training and assistance components that are essential to making many rural residents and other underserved persons able to actually use the Internet.

The United Nations (UN) has supported arguments that people have a right to information access and the technologies that support this, suggesting that Internet access is a human right.

The U.S. government has a history of facilitating access to ICTs in rural areas that dates back to 1934 and continues through the present.

Funding mechanisms that facilitate Web access in the United States focus primarily on making broadband connections, hardware, and software accessible, leaving out the essential training and assistance components that are essential to making many rural residents and other underserved persons able to actually use the Internet.

Scholarship on rural libraries, including some of the research in this volume, has argued that rural public libraries provide an invaluable service by offering both access to and guidance in using the Internet. While these publications commonly discuss the socioeconomic benefits of providing this access, they often treat the motivation for providing such services as self-evident. This chapter analyzes policies and legal precedents to argue that Internet access for rural residents, through public libraries and other means, is not merely a privilege that will benefit people if funded, but instead a human right that cannot be ignored.

Information is the most valuable commodity in the world, but everyone does not have equal access to information. Lack of equal digital access is an information access desert. Libraries should be public spaces to meet the digital needs of the community. Due to socio-political neglect, urban and rural public libraries cannot always meet patron needs. There is a pattern where urban libraries are either closed or cannot meet the demands for digital access until gentrification when upper class people move in and demand new libraries with sufficient digital access. Rural libraries suffer a similar fate with insufficient digital access to meet the economic and educational needs of their communities. Information access deserts identify a crucial issue for equal access to all regardless of economic status.

With the rise of alternate discovery services, such as Google Scholar, in conjunction with the increase in open access content, researchers have the option to bypass academic libraries when they search for and retrieve scholarly information. This state of affairs implies that academic libraries exist in competition with these alternate services and with the patrons who use them, and as a result, may be disintermediated from the scholarly information seeking and retrieval process. Drawing from decision and game theory, bounded rationality, information seeking theory, citation theory, and social computing theory, this study investigates how academic librarians are responding as competitors to changing scholarly information seeking and collecting practices. Bibliographic data was collected in 2010 from a systematic random sample of references on CiteULike.org and analyzed with three years of bibliometric data collected from Google Scholar. Findings suggest that although scholars may choose to bypass libraries when they seek scholarly information, academic libraries continue to provide a majority of scholarly documentation needs through open access and institutional repositories. Overall, the results indicate that academic librarians are playing the scholarly communication game competitively.

Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and communication technology usage, which is known as digital divide, however has been identified as one of the major obstacles to the implementation of e-government system. As digital divide inhibits citizen’s acceptance to e-government, it should be overcome despite the lack of deep theoretical understanding on this issue. This research aimed to investigate the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. In order to get a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide.

The research problems were approached by applying two-stage sequential mixed method research approach comprising of both qualitative and quantitative studies. In the first phase, an initial research model was proposed based on a literature review. Semi-structured interview with 12 users of e-government systems was then conducted to explore and enhance this initial research model. Data collected in this phase were analyzed with a two-stage content analysis approach and the initial model was then amended based on the findings. As a result, a comprehensive research model with 16 hypotheses was proposed for examination in the second phase.

In the second phase, quantitative method was applied. A questionnaire was developed based on findings in the first phase. A pilot study was conducted to refine the questionnaire, which was then distributed in a national survey resulting in 237 useable responses. Data collected in this phase were analyzed using Partial Least Square based Structural Equation Modeling.

The results of quantitative analysis confirmed 13 hypotheses. All direct influences of the variables of digital divide on e-government system success were supported. The mediating effects of trust in e-government in the relationship between capability divide and e-government system success as well as in the relationship between innovativeness divide and e-government system success were supported, but was rejected in the relationship between access divide and e-government system success. Furthermore, the results supported the moderating effects of demographic variables of age, residential place, and education.

This research has both theoretical and practical contributions. The study contributes to the developments of literature on digital divide and e-government by providing a more comprehensive framework, and also to the implementation of e-government by local governments and the improvement of e-government Readiness Index of Indonesia.

This chapter explores the historical and evolving relationship between human rights, social justice, and library support of these efforts through physical and digital access, as well as relevant legal frameworks.

We explore the connection between libraries, technology, human rights, and social justice. The human rights and social justice functions of libraries are descriptive of what libraries have become in the age of the Internet. Many aspects of the information and communication capabilities that are provided through Internet access have been leveraged to promote human rights and social justice throughout the world.

There is practical evidence through case studies and survey results that libraries have primarily embraced this direction through offering many individuals without Internet access or technology experience a place of physical access, education, and an ongoing atmosphere of inclusion and accessibility as society embraces an increasingly digital future. This focus on rights and justice exists within varying legal structures related to people with disabilities and to values of rights and justice. Many libraries have also created programs and services that are targeted toward online equity for people with disabilities. This proactive response regarding digital accessibility is indicative of the likelihood that there is an inclusive future for libraries and their services to the broadest of their communities.

Highlighting this role and a motto of access for all will enable libraries to expand their significant contributions to human rights and social justice that extend beyond the traditional physical infrastructure and space of libraries.

To identify research work on Information and Communication Technology (ICT) in the context of young girls’ affective responses to access and use of ICT in developing countries.

A literature search covering the period from early 1990s to date in fields of information science, human–computer interaction, ICT, and educational technologies was performed using relevant databases and Google Scholar. Related literature in the context of specific theoretical frameworks was retrieved and analyzed.

Abundant research exists on ICT in developing countries. However, little empirical work was found on young girls’ affective responses to access and use of ICT. The gendered digital divide in relation to ICT showed differing perspectives on this issue. Generally, affective information behavior is much less observed in empirical research than the cognitive behavior, regardless of age, gender, or culture.

Young girls’ affective responses to access and use of ICT in these countries warrant additional research in this area of study. Findings from research on youth information behavior in Western countries may have little or no bearings on youth in developing countries. The study of young girls’ access and use of ICT in developing countries should account for cultural, socioeconomic, and institutional differences among countries and between societies or communities in a given developing country.

Minimal research exists on young girls’ affective responses to accessing and using ICT in developing countries. The literature review covered in this chapter is grounded in theoretical frameworks derived from varied disciplines, including the field of library and information science.

Cyber threats present constantly evolving and unique challenges to national security professionals at all levels of government. Public and private sector entities also face a constant stream of cyberattacks through varied methods by actors with myriad motivations. These threats are not expected to diminish in the near future. As a result, homeland security and national security professionals at all levels of government must understand the unique motivations and capabilities of malicious cyber actors in order to better protect against and respond to cyberattacks. This chapter outlines the most common cyberattacks; explains the motivations behind these attacks; and describes the federal, state, and local efforts to address these threats.