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Article
Publication date: 1 June 2003

Khaled Al Falah, Mohamed Zairi and Abdel Moneim Ahmed

Manufacturers are facing intensifying challenges from both local and international competitors in the marketplace. In order to survive, manufacturers must be able to…

Abstract

Manufacturers are facing intensifying challenges from both local and international competitors in the marketplace. In order to survive, manufacturers must be able to manage the dynamic market variables and satisfy their customers better than their competitors. Recent investigations have started to look in a more detailed manner at particular management techniques and practices to provide better advice on how these manufacturers should react to this challenge. One of the alternatives that seek to leverage manufacturers' ability to compete is developing a high standards relationship starting with their customers and ending with their vendors, which defines the term supply‐chain management (SCM). The same hurdle is facing Saudi manufacturers. This paper is based on an empirical study, which analysed a sample of 104 manufacturing organisations in The Kingdom of Saudi Arabia, using a mailed questionnaire.The survey tackled uses relating to, and particularly focused on, SCM. The paper concludes with a model of the effective management of SCM in an integrated manufacturing management proposal based on world‐class practices.

Details

International Journal of Physical Distribution & Logistics Management, vol. 33 no. 5
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 1 May 2002

Riyad Eid, Myfanwy Trueman and Abdel Moneim Ahmed

Business‐to‐business international Internet marketing (B2B IIM) has emerged as one of the key drivers in sustaining an organisation’s competitive advantage. However…

Abstract

Business‐to‐business international Internet marketing (B2B IIM) has emerged as one of the key drivers in sustaining an organisation’s competitive advantage. However, market entry and communication via the Internet have affected the dynamics and traditional process in B2B commerce. Difficulties resulting from these new trends have been cited in the literature. Research into identifying what are the critical success factors for global market entry is rare. This research presents a comprehensive review in this field. The study identified 21 critical success factors applicable to most of the B2B IIM. These factors were classified into five categories: marketing strategy, Web site, global, internal and external related factors. The significance, importance and implications for each category are discussed and then recommendations are made.

Details

Internet Research, vol. 12 no. 2
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 15 June 2018

Solafa Abdulrahim Ali Hamad, Bahieldin I. Magboul, Abdel Moneim I. Mustafa and Isam A. Mohamed Ahmed

Sorghum is a vital cereal crop and staple food for many peoples around the globe having good nutritional and health-promoting bioactive compounds and recently received…

Abstract

Purpose

Sorghum is a vital cereal crop and staple food for many peoples around the globe having good nutritional and health-promoting bioactive compounds and recently received great attention as gluten-free food. However, sorghum grains contain low β-glucans contents, dietary fibre polysaccharides with great technological and disease prevention properties, and improving the concentration of these compounds in sorghum is very important. Thus, the purpose of this paper is to investigate the physicochemical and starch properties of high β-glucan sorghum inbred line (Tabat-NL) in comparison with two commercial cultivars (Wadakar and Tabat-C).

Design/methodology/approach

Grain samples of sorghum cultivars: white colour and low tannin cultivar (Tabat-C), red colour and high tannin sorghum, and new inbred line of white sorghum cultivar (Tabat-NL) were carefully cleaned, examined for physical properties (colour, hectolitre and 1,000 kernel weights, and endosperm texture), and ground to flour and assessed for chemical composition (moisture, protein, ash, carbohydrate, sugars, fibre and β-glucan contents). The starch was extracted and investigated for morphological characteristics and functional properties.

Findings

The results showed that Tabat-NL grains contain significantly (p=0.05) higher values of 1,000 kernel weight, hectolitre weight, total carbohydrate, amylopectin, dietary fibre and β-glucan compared to Tabat-C and Wadakar. Tabat-NL starch had greater (p=0.05) gelatinization temperature, viscosity, bulk density, and water and oil holding capacities and lower (p=0.05) acidity compared to Tabat-C and Wadakar.

Research limitations/implications

The outcomes of this study demonstrated that Tabat-NL grains had an excellent marketing and milling properties, health-promoting and disease-preventing potentials, and technological features for uses in functional and speciality foods.

Originality/value

To the best of our understating, this is the first study on the evaluation of sorghum cultivar with high β-glucan content and could thus provide the bases for further development and application of this important food grains.

Details

World Journal of Science, Technology and Sustainable Development, vol. 15 no. 4
Type: Research Article
ISSN: 2042-5945

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Article
Publication date: 3 October 2008

Abdel Moneim M.

The purpose of this paper is to underpin the critical importance of the customer value concept in the airline industry, particularly in the Middle Eastern region with its…

Abstract

Purpose

The purpose of this paper is to underpin the critical importance of the customer value concept in the airline industry, particularly in the Middle Eastern region with its current tourism boom. This value is the difference between the perceived benefits delivered to customers and the perceived sacrifices from an airline company.

Design/methodology/approach

A literature‐based study that employs available secondary sources on the topic examines the importance of integrating business activities to create value synergy that leads to satisfaction. Strategic management involves different levels of functionalities such as strategic plans, strategy deployment, operational execution, measurements, and adjustments.

Findings

The study indicates that the business strategic plan is the essential part of the value proposition and there are four main business functionalities: strategic planning, strategic deployment, operational execution and measurement, and adjustment.

Research limitations/implications

This paper presents a focused literature study and does not contain the first‐hand empirical analysis for an individual airline. It does, however, provide the basis for future research.

Originality/value

This paper will be useful information for airlines industry managers and researchers seeking to gain further understanding of the different issues related to the customer value concept.

Details

Education, Business and Society: Contemporary Middle Eastern Issues, vol. 1 no. 4
Type: Research Article
ISSN: 1753-7983

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Article
Publication date: 13 February 2007

Khalid Al‐Marri, Abdel Moneim M. Baheeg Ahmed and Mohamed Zairi

The purpose of this paper is to examine the critical success factors of total quality management (TQM) implementation in the United Arab Emirates (UAE) banking sector.

Abstract

Purpose

The purpose of this paper is to examine the critical success factors of total quality management (TQM) implementation in the United Arab Emirates (UAE) banking sector.

Design/methodology/approach

Empirical case studies were collected from 250 banks in UAE that have embarked on TQM successfully.

Findings

Sixteen factors were found to be critical to TQM implementation success. The factors are top management support, strategy, continuous improvement, benchmarking, customer focus, quality department, quality system, human resource management, recognition and reward, problem analysis, quality service technologies, service design, employees, services capes, service culture and social responsibility.

Research limitations/implications

The paper provides a framework for future research to explore organisational excellence in making TQM happen successfully.

Originality/value

This research contributes to studies of TQM and service quality in the banking sector context by considering soft issues in its implementation.

Details

International Journal of Quality & Reliability Management, vol. 24 no. 2
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 29 May 2009

Abdel Moneim M.

There are two main objectives of this exploratory research paper; first is to identify and understand from a management point of view the key success factors in…

Abstract

Purpose

There are two main objectives of this exploratory research paper; first is to identify and understand from a management point of view the key success factors in implementing an effective staff suggestion scheme in an organization based in UAE. The second objective is to develop and recommend a model which can bridge the gap between staff suggestion scheme theories and evidence‐based practices.

Design/methodology/approach

A literature‐based study that examine the theories related to staff motivation, rewards and recognition, top management involvement, and communication. A qualitative, exploratory research was then conducted using in‐depth and semi‐structured interviews with two leading organizations and five key informants in the field of staff involvement.

Findings

The study indicates that many factors have been considered in establishing the staff suggestion schemes by both organizations, issues pertaining to the increasing participation and suggestions implementation were detected. The research has recommended action plans to enhance the performance.

Research limitations/implications

This paper presents a focused literature study and does not contain the first‐hand empirical analysis for individual organizations. It does, however, provide the basis for future research.

Originality/value

This paper will be useful information for managers and researchers seeking to gain further understanding of the different issues related to the staff suggestion scheme.

Details

Education, Business and Society: Contemporary Middle Eastern Issues, vol. 2 no. 2
Type: Research Article
ISSN: 1753-7983

Keywords

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Book part
Publication date: 10 August 2018

Henry O. Onukwuba

Leadership is basically about influence and ability to cultivate followership. This chapter examined the nature of indigenous socio-political leadership in Africa using…

Abstract

Leadership is basically about influence and ability to cultivate followership. This chapter examined the nature of indigenous socio-political leadership in Africa using Zimbabwe, Sudan and Nigeria as caselets and compared this with the post-colonial or modern-day leadership realities. A survey was conducted among senior executives at Lagos Business School, Nigeria, with a sample size of 200 persons, to find out their perception of the African indigenous leadership system. An overwhelming 90% believe that culture plays a big role in shaping African leadership style. However, two-thirds of the respondents agreed that Africa lacks proper institutional structures to support good leadership, thus encouraging corruption (97% of the respondents) and non-accountability among the leaders. Also, only 5% thought cultural orientation was the reason why the African followers do not hold their leaders accountable. In other words, it is not in the African culture not to hold leaders accountable for their actions. So, what went wrong? We attempted a deeper look at the effect of colonial rule and the attendant militarisation of the African continent. Our conclusion is that the colonisation of the continent by Europe brought significant distortion to the traditional African indigenous leadership institutions and the psyche of the African leader and the followers alike. Post-colonial Africa has witnessed 133 recorded coups d’etat between 1952 and 2016. This chapter is recommended to all those who seek a deeper understanding of the nature of the African indigenous leadership practices and the factors that have shaped these over the years.

Details

Indigenous Management Practices in Africa
Type: Book
ISBN: 978-1-78754-849-7

Keywords

Content available
Article
Publication date: 29 May 2009

James Pounder and Matthew Clarke

Abstract

Details

Education, Business and Society: Contemporary Middle Eastern Issues, vol. 2 no. 2
Type: Research Article
ISSN: 1753-7983

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