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Article
Publication date: 1 June 1997

Aaron W. Hughey and Kenneth J. Mussnug

Describes the elements of a successful employee training programme. Explains the distinction between training and education, along with a discussion of why “soft skills”…

Abstract

Describes the elements of a successful employee training programme. Explains the distinction between training and education, along with a discussion of why “soft skills” training initiatives are less effective than skills‐based approaches. Discusses the critical role of the training manager in implementing a training programme, as well as important considerations when developing a strategic training plan. Finally, describes several key factors which determine how employee training programmes can best support company profitability.

Details

Training for Quality, vol. 5 no. 2
Type: Research Article
ISSN: 0968-4875

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Article
Publication date: 1 March 1997

Kenneth J. Mussnug and Aaron W. Hughey

Many companies have adopted self‐directed work teams as a way to empower their employees and thus enhance both productivity and quality. Many of these same companies…

Abstract

Many companies have adopted self‐directed work teams as a way to empower their employees and thus enhance both productivity and quality. Many of these same companies, however, have experienced a myriad difficulties and problems in attempting to implement a team programme. Explains how to determine if your company could benefit from using a team management approach, as well as how best to “set the stage” for an empowerment programme such as teams. Includes useful strategies for implementing teams, a discussion of the critical role of management, how long the transition can be expected to take, how to deal with issues of accountability, and the importance of initial and ongoing training. Addresses the concept of team efficacy in the context of why teams are successful at some companies and disastrous at others.

Details

Training for Quality, vol. 5 no. 1
Type: Research Article
ISSN: 0968-4875

Keywords

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