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With the development of information technology (IT), governments around the globe are using state-of-the-art IT interfaces to implement the so-called 3E’s in public service delivery, that is, economy, efficiency and effectiveness. Two of these IT interfaces relate to Artificial Intelligence (AI) and Internet of Things (IoT). While AI focuses on providing a “human” garb for computing devices, thereby making them “intelligent” devices, IoT relies on interfaces between sensors and the environment to make “intelligent” decisions. Recently, the convergence of AI and IoT – also referred to as Artificial Intelligence of Things (AIoT) – is seen as a real opportunity to refurbish the public service delivery formats. However, there is limited understanding as to how AIoT could contribute to the improvisation of public service delivery. This study aims to create a modular framework for AIoT in addition to highlighting the drivers and barriers for its integration in the public sector.

This descriptive-explanatory study takes a qualitative approach. It entails a thorough examination of the drivers and barriers of integrating AI and IoT in the public sector. A review of literature has led to the development of a conceptual framework outlining the various factors that contribute to creating public value.

Value creation occurs when AI and IoT coalesce in the public service delivery mechanisms.

AIoT is a cutting-edge technology revolutionizing health care, agriculture, infrastructure and all other industrial domains. This study adds to the growing body of knowledge on the public sector's use of AI and IoT. Understanding these disruptive technologies is critical to formulating policies and regulations that can maximize the potential benefits for the public-sector organizations.

Under the impact of Coronavirus disease 2019 (COVID-19), this paper contributes in the deployment of the Artificial Intelligence of Things (AIoT)-based system, namely AIoT-based Domestic Care Service Matching System (AIDCS), to the existing electronic health (eHealth) system so as to enhance the delivery of elderly-oriented domestic care services.

The proposed AIDCS integrates IoT and Artificial Intelligence (AI) technologies to (1) capture real-time health data of the elderly at home and (2) provide the knowledge support for decision making in the domestic care appointment service in the community.

A case study was conducted in a local domestic care centre which provided elderly oriented healthcare services to the elderly. By integrating IoT and AI into the service matching process of the mobile apps platform provided by the local domestic care centre, the results proved that customer satisfaction and the quality of the service delivery were improved by observing the key performance indicators of the transactions after the implementation of the AIDCS.

Following the outbreak of COVID-19, this is a new attempt to overcome the limited research done on the integration of IoT and AI techniques in the domestic care service. This study not only inherits the ability of the existing eHealth system to automatically capture and monitor the health status of the elderly in real-time but also improves the overall quality of domestic care services in term of responsiveness, effectiveness and efficiency.

This study aims to focus on the Artificial Intelligence of Things (AIoT) course. As AIoT has many theoretical theories and students usually have little interest in learning the protocols, the experiments can help stimulate their curiosity. Due to the environmental factor, the teaching requires assistive videos and Problem-Based Learning (PBL) to understand students' learning conditions.

The experimental design generally follows the course theories going from easy to complex, and students can extend the acquired concepts to other project development, yet, without in-depth knowledge about the experiment, resulting in limited creativity.

The assessment analysis can reveal whether students have grown from the teaching. The final analysis at the end of the term can show learners' conditions; meanwhile, students can deliver their level of satisfaction. The click-and-mortar teaching environment provided in this research can improve learning setting and quality, solidifying learners' proficiency.

The research result has proved the feasibility of the proposed method. Apart from showing the experimental steps, the video also explains the corresponding theories, helping students reinforce experimental knowledge and boost learning willingness.

With the demographic increase, especially in big cities, heavy traffic, traffic congestion, road accidents and augmented pollution levels hamper transportation networks. Finding the optimal routes in urban scenarios is very challenging since it should consider reducing traffic jams, optimizing travel time, decreasing fuel consumption and reducing pollution levels accordingly. In this regard, the authors propose an enhanced approach based on the Ant Colony algorithm that allows vehicle drivers to search for optimal routes in urban areas from different perspectives, such as shortness and rapidness.

An improved ant colony algorithm (ACO) is used to calculate the optimal routes in an urban road network by adopting an elitism strategy, a random search approach and a flexible pheromone deposit-evaporate mechanism. In addition, the authors make a trade-off between route length, travel time and congestion level.

Experimental tests show that the routes found using the proposed algorithm improved the quality of the results by 30% in comparison with the ACO algorithm. In addition, the authors maintain a level of accuracy between 0.9 and 0.95. Therefore, the overall cost of the found solutions decreased from 67 to 40. In addition, the experimental results demonstrate that the authors’ improved algorithm outperforms not only the original ACO algorithm but also popular meta-heuristic algorithms such as the genetic algorithm (GA) and particle swarm optimization (PSO) in terms of reducing travel costs and improving overall fitness value.

The proposed improvements to the ACO to search for optimal paths for urban roads include incorporating multiple factors, such as travel length, time and congestion level, into the route selection process. Furthermore, random search, elitism strategy and flexible pheromone updating rules are proposed to consider the dynamic changes in road network conditions and make the proposed approach more relevant and effective. These enhancements contribute to the originality of the authors’ work, and they have the potential to advance the field of traffic routing.

Most studies have focused on the impact of the application of AI on management attributes, management decisions and management ethics. However, how job demand and job control in the context of AI collaboration determine employees' learning process and learning behaviors, as well as how AI collaboration moderates employees' learning process and learning behaviors, remains unknown. To answer these questions, the authors adopted a Job Demand-Control (JDC) model to explore the influencing factors of employee's individual learning behavior.

This study used questionnaire survey in organizations using AI to collect data. Partial least squares (PLS) predict algorithm and SPSS were used to test the hypotheses.

Job demand and job control positively influence self-efficacy, self-efficacy positively influences learning goal orientation and learning goal orientation positively influences learning behavior. Learning goal orientation plays a mediating role between self-efficacy and learning behavior. Meanwhile, collaboration with AI positively moderates the impact of employees' job demand on self-efficacy and the impact of self-efficacy on learning behavior.

This study introduces self-efficacy as the outcome of JDC model, demonstrates the mediating role of learning goal orientation and introduces collaborative factors related to artificial intelligence. This study further enriches the theoretical system of human–AI interaction and expands the content of organizational learning theory.

Artificial Intelligence (AI) is a growing technology impacting several business fields. The agricultural sector is facing several challenges, which may be supported by the use of such a new advanced technology. The aim of the paper is to map the state-of-the-art of AI applications in agriculture, their advantages, barriers, implications and the ability to lead to new business models, depicting a future research agenda.

A structured literature review has been conducted, and 37 contributions have been analyzed and coded using a detailed research framework.

Findings underline the multiple uses and advantages of AI in agriculture and the potential impacts for farmers and entrepreneurs, even from a sustainability perspective. Several applications and algorithms are being developed and tested, but many barriers arise, starting from the lack of understanding by farmers and the need for global investments. A collaboration between scholars and practitioners is advocated to share best practices and lead to practical solutions and policies. The promising topic of new business models is still under-investigated and deserves more attention from scholars and practitioners.

The paper reports the state-of-the-art of AI in agriculture and its impact on the development of new business models. Several new research avenues have been identified.

Book sorting system is one of specific application in smart library scenarios, and it now has been widely used in most libraries based on RFID (radio-frequency identification devices) technology. Book identification processing is one of the core parts of a book sorting system, and the efficiency and accuracy of book identification are extremely critical to all libraries. In this paper, the authors propose a new image recognition method to identify books in libraries based on barcode decoding together with deep learning optical character recognition (OCR) and describe its application in library book identification processing.

The identification process relies on recognition of the images or videos of the book cover moving on a conveyor belt. Barcode is printed on or attached to the surface of each book. Deep learning OCR program is applied to improve the accuracy of recognition, especially when the barcode is blurred or faded. The approach the authors proposed is robust with high accuracy and good performance, even though input pictures are not in high resolution and the book covers are not always vertical.

The proposed method with deep learning OCR achieves best accuracy in different vertical, skewed and blurred image conditions.

Methods that the authors proposed need to cooperate and practice in different book sorting machine.

The authors collected more than 500 books from a library. These photos display the cover of more than 100 randomly picked books with backgrounds in different colors, each of which has about five different pictures captured from variety angles. The proposed method combines traditional barcode identification algorithm with the authors’ modification to locate and deskew the image. And deep learning OCR is involved to enhance the accuracy when the barcode is blurred or partly faded. Book sorting system design based on this method will also be introduced.

Experiment demonstrates that the accuracy of the proposed method is high in real-time test and achieves good accuracy even when the barcode is blurred. Deep learning is very effective in analyzing image content, and a corresponding series of methods have been formed in video content understanding, which can be a greater advantage and play a role in the application scene of intelligent library.