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In recent times, the use of steel sections with web openings has become common as slim floor beams because they offer a reduction in weight of the steelwork, accommodate services within the floor depth and provide the composite action. The composite action in these beams is achieved either through the concrete dowels or through concrete plugs. Though these web openings offer several benefits in slim floor beams, they induce the material discontinuity in the steel web, which may affect their shear capacity and/or thermal behaviour. The purpose of this study is to investigate the thermal behaviour of slim floor beams with web openings in fire.

This research presents findings from experimental and analytical investigations conducted to study the thermal behaviour of slim floor beams with web openings in fire. For this purpose, an experimental investigation was conducted, which shows that the presence of web openings has a major influence on temperature development across the steel section as well as along the span of these beams. The behaviour of the tested slim floor beam is validated using finite element modelling. The validated finite element model is then used to conduct a sensitivity study to analyse the influence of different opening spacings, sizes and shapes on the thermal performance of slim floor beams in fire.

Test results show that the presence of web openings has a major influence on temperature development across the steel section as well as along the span of these beams. Temperatures on the web below the openings are found to be higher as compared to those recorded on the adjacent solid steel web. It is also observed that temperatures on the steel web above the openings are lesser than those on the adjacent solid steel web. Parametric studies conducted using the verified analytical modelling methods show that different opening spacings, sizes and shapes have a variable impact on the thermal behaviour of slim floor beams in fire. Closely spaced and larger opening sizes were found to have a more severe influence on their thermal behaviour in fire as compared to widely spaced and smaller openings. It was also found that the behaviour of these beams is influenced by the shape of the openings with rectangular openings resulting in more severe thermal distributions as compared to circular openings.

The findings from this research study are highly valuable as they contribute to the existing knowledge database. There is a lack of experimental and analytical investigation on performance of slim floor beams with web openings at elevated temperatures. The results and conclusions from this study will help in developing innovative designs for slim floor beams and will help in reducing the fire related risk associated with structures comprising of slim floor beams with web openings.

The aims of the paper are to investigate IT software and service export function for India. First, cointegration tests have been used to investigate the long-run equilibrium relationship of the given variables. Second, long-run coefficients and associated error correction mechanism are estimated.

Annual time series data on IT software and service exports, human capital, exchange rate, investment in IT, external demand and openness index have been used for the present study during the period 1980–2017. The data are collected from the National Association of Software and Service Companies (NASSCOM), Planning Commission of India, University Grants Commission (UGC) of India, real effective exchange rate (REER) database and World Bank development indicators. Auto regressive distributed lag (ARDL) model is used to analyze both short-run and long-run dynamic behaviour of economic variables with appropriate asymptotic inferences.

Results of the analysis show the stable long-run equilibrium relationship among the given variables. It is found that external demand, exchange rate, human capital and openness index have a substantial long-run impact on the IT software and service exports. We also found that the coefficient of error correction term is negative and significant at 1% of the level of significance, which confirms the existence of stable long-run relationship which means adjustment will take place when there is a short-run deviation to its long-run equilibrium after a shock.

There may be other determinants of software and service exports apart from those considered by the present study. Due to the non-availability of data, the study considers only important determinants that determine the software and service exports in India. The IT exports are an emerging and dynamic field of economic activity and the rate of change is so rapid that the relevance of individual factors may change over time. The study period is also limited to available data.

The paper has implications for achieving sustainability in IT software and service exports growth. It is recommended that policies directed at improving the performance of IT software and service exports should largely consider the long-run behaviour of these variables.

This paper focuses on originality in the analysis of the relationship among the given variables including IT software and service exports, human capital, exchange rate, investment in IT, external demand and openness index in India. All the work has been done in original by the authors, and the work used has been acknowledged properly.

It is the aim of this article to describe how Welsh Water improved customer service partly by using technology to provide agile working at its contact centers and ensure its 600 agents are optimally employed.

The article provides the background to the introduction of new contact‐center technology, the form it takes and the results it has achieved.

It is explained that the system has helped to: reduce response times; resolve more customer queries at the first point of contact; enable the introduction of new customer‐communication channels; deliver cost savings through efficiencies; cut support costs; and improve management information.

Further improvements that Welsh Water can now go on to make are detailed.

The importance of good customer service in the utilities industries is highlighted.

The article reveals how technology can help to boost employee productivity.

“Productivity Partnerships”, a regulars series of demonstrations held at The 600 Centre in Shepshed, saw the UK launch of a new machine loading robot system by Fanuc Robotics. A description is given of the rail‐mounted 6‐axis robot together with some of the claimed benefits. It is a system that has been well received in the USA and two brief examples of installations from that side of the Atlantic are given.

India's diagnostics business valued at USD 10 billion was growing at 20% annually. Several players with different business models competed. Dr. Lal PathLabs, the world's largest histopathology centre led with a menu of 3,500 tests, 1,600 collection centres and 7,000 pick-up points. Its Initial Public Offer had been oversubscribed 33.41 times and the team at Dr. Lal PathLabs was excited about expanding its international footprint. Two overseas companies were incorporated in Netherlands and Nepal. Yet, there were enormous unmet needs in India alongside potential for public-private partnerships. Trade-offs over portfolio choice and regional versus international footprint needed thinking through.

A CONVENIENT method of classification is to group air services according to the length of stages that must be flown, since the length of the stage affects—broadly—the type of aircraft that must be employed. An aircraft that must fly non‐stop distances of between 3,000 and 4,000 miles must carry, in addition to the payload, a very large load of fuel. The total load of payload and fuel is proportional to the gross weight of the aircraft and, therefore, to its dimensions, the horse‐power to propel it and the cost of operation. To employ such an aircraft to carry an equivalent payload over a short route of some 200 miles would be uneconomic, for that work could be done more efficiently by aircraft that were smaller, lower‐powered and cheaper to operate, since these need not be designed to carry the very large load of fuel, in addition to payload, that the long‐range aircraft must carry.

This paper presents a case study on the problem of loading air containers in air express carriers motivated from DHL and Air Hong Kong. The problem is to determine the containers to be loaded and the locations of the loaded containers in an aircraft while maintaining stability of the aircraft. The objective of the problem is to maximize the revenue obtained from delivering containers. We present an integer programming model to represent and optimally solve the problem. Computational experiments done on a number of randomly generated test instances show that the integer program can be a viable tool for generating loading plans in the companies since optimal or near-optimal solutions for the test instances are obtained within a reasonable amount of computation time.