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Article
Publication date: 2 June 2022

Fan-Chen Tseng, Tzu-Ling Huang, T. C. E. Cheng and Ching-I Teng

The five-factor model (FFM), a popular personality typology that identifies five key personality traits, has been used to predict use intention in various e-commerce applications…

Abstract

Purpose

The five-factor model (FFM), a popular personality typology that identifies five key personality traits, has been used to predict use intention in various e-commerce applications, but the role of FFM in triggering certain evaluations of the various quality dimensions of e-commerce websites has not been examined, revealing a gap, i.e. the authors do not know how the five personality traits impact evaluations of the quality dimensions of e-commerce websites. The 3Q model—which comprises system quality (SysQ), information quality (IQ), and service quality (SQ), spanning 13 quality dimensions—is helpful for evaluating website quality, but the model neglects user characteristics and their impacts on quality evaluation, posing another gap, i.e. the authors do not know how user characteristics impact the user's evaluation of quality dimensions. Thus, the authors used the FFM to extend the 3Q model to explain how user personality predicts the evaluation of websites in the 13 quality dimensions.

Design/methodology/approach

The authors used an online survey to collect responses from 392 online shoppers. Structural equation modeling was used to test the hypotheses.

Findings

The authors found that openness in a shopper predicts their favorable evaluation of a website in the quality dimensions of format and flexibility; conscientiousness predicts favorable evaluation in terms of completeness, accuracy, currency, timeliness, and service reliability; neuroticism predicts unfavorable evaluation in terms of reliability, accessibility, and assurance; and extraversion predicts favorable evaluation in terms of responsiveness; while agreeableness did not predict empathy.

Originality/value

In sum, the authors successfully used the FFM to theoretically extend the 3Q model, which clarifies the usefulness and pathways of personality in formulating strategies for e-commerce success.

Article
Publication date: 13 November 2017

Gwo Yang Tsai, Tsuang Kuo and Li-Chen Lin

The purpose of this paper is to explore the satisfaction level of government employees toward the e-government information platform system in Taiwan to better understand the…

Abstract

Purpose

The purpose of this paper is to explore the satisfaction level of government employees toward the e-government information platform system in Taiwan to better understand the effectiveness of such systems. Furthermore, this paper aimed to investigate the moderating effects of management maturity on quality management and user satisfaction.

Design/methodology/approach

This study examined the questionnaire via a pretest, and then 174 formal questionnaires were obtained from people who had used the focal information platform system.

Findings

The results show that management maturity has a high, positive moderating effect on service quality (SQ), a medium moderating effect on system quality (SysQ), and a low, negative moderating effect on information quality (IQ).

Research limitations/implications

One limitation of this study is that the survey was conducted at one public agency in Taiwan. Therefore, a suggestion for further research is to focus on both public and private corporations, as well as government agencies.

Practical implications

This study built a moderating model for 3Q and management maturity, in order to provide quality management directions, especially with regard to information management, system establishment, and service management.

Originality/value

Management maturity is a vital, albeit long neglected, determinant for the success of the adoption of e-government information systems (ISs). Such ISs serve only as a tool, and it is those who operate the systems that put their functions into full play. Given this, management maturity is likely to be the key to the successful operation of ISs.

Details

Journal of Organizational Change Management, vol. 30 no. 7
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 8 August 2023

Pearl M.C. Lin, Kang-Lin Peng, Wai Ching Wilson Au, Hanqin Qiu and Cheng Dan Deng

This study aims to investigate how different menu types trigger diners’ behavioral intentions in restaurants’ innovation diffusion from paper to digital menus.

663

Abstract

Purpose

This study aims to investigate how different menu types trigger diners’ behavioral intentions in restaurants’ innovation diffusion from paper to digital menus.

Design/methodology/approach

Four menu types, namely, paper menus with text only, paper menus with text and images, digital menus that show text and images or text and video with self-service technological functionality, are designed to empirically examine a mental process through which perceived information quality, perceived food quality and perceived service quality influence diners’ behavioral intentions.

Findings

Based on the online survey data from 502 diners, results show that the menu design influences customers’ perceptions. The video-based digital menu is the most effective to generate diners’ behavioral intentions, followed by a paper menu with text and images.

Research limitations/implications

This study contributes to the innovation diffusion theory and stimulus-organism-responses theory to encourage the joint use of auditory and visual channels for digital menu design in restaurants.

Originality/value

The authors confirm the digital transformation in menu design in restaurants. Restaurant diners are also prepared and comfortable with digital menus, especially in the postpandemic world.

研究目的

本研究目的在于调查在餐厅从纸质菜单到数字菜单的创新扩散过程中, 不同菜单类型如何影响餐厅客人的行为意向。

研究设计/方法/途径

通过设计并使用四种菜单类型, 分别为只有文本的纸质菜单、具有文本和图片的纸质菜单、显示文本和图片或文本和视频的数字菜单以及具有自助技术功能的数字菜单, 本研究以实证方法考察了感知信息质量、感知食品质量和感知服务质量如何影响餐厅客人的行为意向的心理过程。

研究发现

根据对502名餐厅客人的在线调查数据显示, 菜单设计影响了客人的感知。基于视频的数字菜单是影响餐厅客人行为意向最有效的菜单类型, 其次是文本和图片的纸质菜单。

研究启示

本研究表明应鼓励在餐厅数字菜单设计中同时使用听觉和视觉元素。因此, 为研究促进了创新扩散理论和刺激-有机体-反应理论的发展。

研究价值

我们证实了数字菜单在餐厅菜单设计中的转型。餐厅客人, 尤其是在在后疫情时代, 已经准备好并愿意接受使用数字菜单。

Article
Publication date: 6 August 2020

Mehmet Asutay and Jaizah Othman

The global financial crisis of 2008 still has an impact on the financial systems around the world, for which funding liquidity has been mentioned as one of the main concerns…

Abstract

Purpose

The global financial crisis of 2008 still has an impact on the financial systems around the world, for which funding liquidity has been mentioned as one of the main concerns during that period. This study aims to consider the impact of and extent to which the funding structure of Islamic banks along with deposit structure, macroeconomic variables, other bank-specific variables, including alternative funding mix variables (in terms of funding structure measured as financing/deposit ratio), could play a part in explaining the financial conditions and predicting the failures and performances of Islamic banks in the case of Malaysia under the distress created by the global financial crisis.

Design/methodology/approach

Multivariate logit model was used with a sample including 17 full-fledged Islamic banks in Malaysia for the period from December 2005 to September 2010 by using quarterly data.

Findings

This study found that the funding mix variable (financing/deposit ratio), the composition of deposits, alternative bank-specific variables and alternative funding mix variables are statistically significant. In contrast, none of the macroeconomic variables is found to have a significant impact on bank liquidity. In the final models, the variables that showed significant performance were selected as explanatory variables. The results of McFadden R-squared for both selected models showed an excellent fit to predict the Islamic banks’ performance.

Originality/value

This empirical study contributes to the literature in two ways: to the best of the authors’ knowledge, this is the first study to examine the role of the funding structures of Islamic banks in determining their performance; and it also examines the effect of deposit composition (the mudharabah and non-mudharabah deposits) on Islamic banks’ performance.

Details

Journal of Islamic Accounting and Business Research, vol. 11 no. 9
Type: Research Article
ISSN: 1759-0817

Keywords

Book part
Publication date: 9 November 2023

Anna Szelągowska and Ilona Skibińska-Fabrowska

The monetary policy implementation and corporate investment are closely intertwined. The aim of modern monetary policy is to mitigate economic fluctuations and stabilise economic…

Abstract

Research Background

The monetary policy implementation and corporate investment are closely intertwined. The aim of modern monetary policy is to mitigate economic fluctuations and stabilise economic growth. One of the ways of influencing the real economy is influencing the level of investment by enterprises.

Purpose of the Chapter

This chapter provides evidence on how monetary policy affected corporate investment in Poland between 1Q 2000 and 3Q 2022. We investigate the impact of Polish monetary policy on investment outlays in contexts of high uncertainty.

Methodology

Using the correlation analysis and the regression model, we show the relation between the monetary policy and the investment outlays of Polish enterprises. We used the least squares method as the most popular in linear model estimation. The evaluation includes model fit, independent variable significance and random component, i.e. constancy of variance, autocorrelation, alignment with normal distribution, along with Fisher–Snedecor test and Breusch–Pagan test.

Findings

We find that Polish enterprises are responsive to changes in monetary policy. Hence, the corporate investment level is correlated with the effects of monetary policy (especially with the decision on the central bank's basic interest rate changes). We found evidence that QE policy has a positive impact on Polish investment outlays. The corporate investment in Poland is positively affected by respective monetary policies through Narodowy Bank Polski (NBP) reference rate, inflation, corporate loans, weighted average interest rate on corporate loans.

Details

Modeling Economic Growth in Contemporary Poland
Type: Book
ISBN: 978-1-83753-655-9

Keywords

Article
Publication date: 1 August 1998

Chao Li, Soucheng OuYang and Yi Lin

Based on the concept of blown‐ups of evolution, introduced by OuYang in 1995, for nonlinear models, the logistic model and its modification of population evolutions are analyzed…

Abstract

Based on the concept of blown‐ups of evolution, introduced by OuYang in 1995, for nonlinear models, the logistic model and its modification of population evolutions are analyzed analytically and numerically. Presents results that imply: (1) There does not exist successive whole evolution of time in both the logistic model and its modifications. (2) The increase or decrease of the population size, caused by unsuccessive evolution, is limited. (3) The discontinuity characteristic realizes the philosophy that “things will develop in the opposite direction when they have reached extremes”. (4) The exponential increase of the population size is a special case, where it is shown that the modified logistic model agrees more with the reality than the original model. At the end, it points out that it is necessary to reconsider the method of reducing the original model into an algebraic equation by changing Δt to a non‐dimensional nonvariable by using difference scheme.

Details

Kybernetes, vol. 27 no. 6/7
Type: Research Article
ISSN: 0368-492X

Keywords

Book part
Publication date: 13 December 2013

Claudia Foroni, Eric Ghysels and Massimiliano Marcellino

The development of models for variables sampled at different frequencies has attracted substantial interest in the recent literature. In this article, we discuss classical and…

Abstract

The development of models for variables sampled at different frequencies has attracted substantial interest in the recent literature. In this article, we discuss classical and Bayesian methods of estimating mixed-frequency VARs, and use them for forecasting and structural analysis. We also compare mixed-frequency VARs with other approaches to handling mixed-frequency data.

Details

VAR Models in Macroeconomics – New Developments and Applications: Essays in Honor of Christopher A. Sims
Type: Book
ISBN: 978-1-78190-752-8

Keywords

Book part
Publication date: 16 December 2009

Jeffrey S. Racine

The R environment for statistical computing and graphics (R Development Core Team, 2008) offers practitioners a rich set of statistical methods ranging from random number…

Abstract

The R environment for statistical computing and graphics (R Development Core Team, 2008) offers practitioners a rich set of statistical methods ranging from random number generation and optimization methods through regression, panel data, and time series methods, by way of illustration. The standard R distribution (base R) comes preloaded with a rich variety of functionality useful for applied econometricians. This functionality is enhanced by user-supplied packages made available via R servers that are mirrored around the world. Of interest in this chapter are methods for estimating nonparametric and semiparametric models. We summarize many of the facilities in R and consider some tools that might be of interest to those wishing to work with nonparametric methods who want to avoid resorting to programming in C or Fortran but need the speed of compiled code as opposed to interpreted code such as Gauss or Matlab by way of example. We encourage those working in the field to strongly consider implementing their methods in the R environment thereby making their work accessible to the widest possible audience via an open collaborative forum.

Details

Nonparametric Econometric Methods
Type: Book
ISBN: 978-1-84950-624-3

Article
Publication date: 29 July 2014

Kim Hin David Ho, Satyanarain Rengarajan and John Glascock

The purpose of this paper is to examine the structure and dynamics of Singapore's Central Area office market. A long-run equilibrium relationship is tested and a short-run…

Abstract

Purpose

The purpose of this paper is to examine the structure and dynamics of Singapore's Central Area office market. A long-run equilibrium relationship is tested and a short-run adjustment error correction model are estimated, incorporating appropriate serial error correction. The long-run equation is estimated for office rent, with office employment and available stock.

Design/methodology/approach

With the vector error correction model (VECM), the lagged rent, available stock, office employment, vacancy and occupied stock (OS) can impact the rental adjustment process. Equilibrium rent on the whole reacts positively to lagged rents, available stock, office employment, OS and negatively to vacancy rates (VC). Past levels of positive change in VC and rental growth can have negative effects on current OS.

Findings

While good economic conditions signaled by increases in rents increase the supply of new stock (available space), higher rents and VC dampen the long-term occupied space (space absorption) in accordance with economic theory. Available stock can be forecasted by past rent and absorption levels owing to the developer's profit-driven nature.

Research limitations/implications

An understanding of the interaction between the macroeconomic variables and the Central Area office market is useful to domestic and foreign investors and developers, who then can better evaluate their decision making in commercial real estate investment and development projects.

Practical implications

It is implicit that the Singapore Central Area office market requires at least a year before any rental increase can potentially dampen the space demanded. Firms are attracted to locate there owing to agglomeration economies and they are willing to pay premium office rents in conjunction with office space intensification in the Central Area. Newly built space is positively affected by past rents. Urban Redevelopment Authority and private real estate developers should be wary of excess office sector vacancies by avoiding over supply, even though an increase in the supply of office space in the Central Area can have a positive impact on office rent in the longer term. Most of the office space development would tend to meet the demand in the long run. Rental stickiness is exemplified as rental changes are affected by lagged rent.

Social implications

Policy makers are better enabled to stabilize the office sectors of the real estate market if so required.

Originality/value

The paper adopts the VECM and validated by empirical evidence, to investigate the long-run equilibrium relationship and short-term corrections underlying the dynamics of the Singapore Central office market. Delay in the restoration of equilibrium in real estate markets is attributed to factors like lease terms and supply lags.

Details

Journal of Property Investment & Finance, vol. 32 no. 5
Type: Research Article
ISSN: 1463-578X

Keywords

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